TERMS AND CONDITIONS FOR THE SAMSUNG GALAXY NOTE 20 and Note 20 Ultra (SAMSUNG E-STORE VOUCHER CODE VALUED AT R1000.00 PROMOTION)

Please read this Promotion terms and conditions (“Terms and Conditions”) carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Promotion. This Promotion is only available while Stock lasts. Please refer to this website for the current Terms and Conditions for this Promotion: https://www.samsung.com/za/offer/

All participants during the term of this Promotion agree to be bound by the following Terms and Conditions:

1. Promotion:
1.1. Samsung Galaxy Note 20 and Note 20 Ultra and Samsung e-Store Voucher Code valued at R1000.00 (“Promotion”).
1.2. The promoter of the Promotion is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07 and/or its agencies ("Organiser").

2. Promotion Period:
2.1. The Promotion will run from 23 August 2020 (17h00) to 13 September 2020 (23h59) (“the Promotion Period”) at any authorised store, retail outlet or online, within the Republic of South Africa.
2.2. The Redemption period will be open from 31 August 2020 (00h00) to 20th September 2020 (23h59) (“the Redemption Period”) and/or while stocks last. The offer is limited to the first five thousand seven hundred (5 700) redeeming customers.
2.3. The Promotion Period may be extended or curtailed at the discretion of the Organiser.


3. Who may enter:
(a) All participants must be citizens of the Republic of South Africa and/or legal residents of the aforesaid country;
(b) be currently residing in the Republic of South Africa at the date of the commencement of the Promotion Period;
(c) be a natural person and be at least eighteen (18) years old at the date of the commencement of the Promotion Period;
(d) be in the possession of a valid South African identity.
(e) have made a valid purchase of a Samsung Galaxy Note 20 or Note 20 Ultra,
with a valid IMEI number, purchased within the Republic of South Africa from an authorised network operator, retail outlet or online.
(f) be in the possession of a valid Proof of Purchase with verifiable details such as IMEI number, outlet from which the device was purchased from, and in other cases, the name of the purchaser.

3.2. Participation in this Promotion excludes the Organiser, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with the Promotion and their spouses, life partners, parents, children, siblings, business partners or associates, unless:
(a) Participation in this promotion does include the Organiser, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services, if they personally purchased a Samsung Galaxy Note 20 or Note 20 Ultra for their own personal use and signed up on the Samsung South Africa website to watch the Samsung Galaxy Unpacked event. Proof of purchase will be verified at the Promoter’s discretion.
(b) Misrepresentation of customers by instore sales representatives will result in the disqualification of the claim and possible legal action.


4. How to qualify for the Promotion:
4.1. the participant must:
(a) have signed up on the Samsung South Africa website, to watch the Samsung Galaxy Unpacked event, which took place on 5 August 2020
(b) purchase and activate the Samsung Galaxy Note 20 LTE (SM-N980) or Note 20 5G (SM- N981) or Note 20 Ultra 5G (SM-N986) at any Samsung authorised network operator, participating retail outlet, Samsung e-Store or online during the Promotion Period ending 13 September 2020 to qualify for one Samsung e-Store voucher code;
(c) download the Samsung Members application (“App”) from the Google Play Store or Galaxy Apps on the purchased Note 20 or Note 20 Ultra, and be a registered subscriber of the Samsung Members service managed by the Organiser.
(d) To redeem the Samsung Galaxy e-Store Voucher Code to the value of R1000 you will have to follow these steps:
4.1.d.1. First access or download the Samsung Members App between the
24 August 2020 (00h00) – 13 September 2020 (23h59). The Samsung e-Store voucher Code is limited to the first five thousand (5 000) redeeming customers or while stocks last. (“Redemption Period”).
4.1.d.2. Follow the prompts and submit required form and proof of payment
for validation purposes which will take between 48 – 72 hrs.
4.1.d.3. Upon submitting the form the customer will receive an e-mail
confirming their submission was successful for validation. Customer will receive a CIT number that will be used to escalate any queries pertaining to their submission.
4.1.d.4. Once customers form and proof of purchase have been validated
customer will receive a congratulatory message and their Samsung e-Store Voucher Code to the value of R1000.00 via SMS with a link to access the Samsung e-store where voucher code can be used.

4.1.d.5. Customers can only use the e-Store voucher to claim selected products that, are listed on the redemptions page. https://shop.samsung.com/za

4.1.d.6. The voucher is redeemable when the customer spends R1000 or more on the Samsung eStore.

4.2. Claims to redeem the Samsung e-Store Voucher Code in respect of the device purchased during the Promotion Period and/or Redemption Period will not be accepted or processed before 24 August 2020 or after the 13 September 2020 (23h59).
4.3. Participants who encounter any technical issues must call +27 (0) 860 726 7864 for assistance during the redemption period.
4.4. Any technical issues referred to in clause 4.3 will be investigated by the Organiser. After the investigation the Organiser will determine whether the participant qualifies for the Voucher.
4.5. Proof of purchase of the device will, at the sole discretion of the Organiser, be required by means of an upload function as part of the redemption process.

5. Can I qualify more than once for the Promotion:
5.1. The Promotion is limited to one (1) Samsung e-Store Voucher Code per valid device purchased (identifiable by the unique IMEI number).
5.2. Should there be any dispute in this regard, the Organizer shall be sole adjudicator of the dispute and the Organiser’s decision shall be final

6. Offer:
6.1. The Promotion will afford the participant the opportunity to receive one (1) Samsung Galaxy e-Store voucher code to the value of R1000.00 per device purchased.
6.2. The Samsung Galaxy e-Store Voucher Code is not transferable. No substitution, cash redemption, or assignment of the e-Store Voucher Code is permitted.
6.3. The use of the Samsung Galaxy e-store Voucher code valued at R1000.00 is redeemable when the customer spends at least R1000 on the Samsung eStore.
6.4. The Samsung Galaxy e-Store Voucher code is valid until the 20th September 2020

7. Terms of Delivery:
7.1. Delivery of the Samsung e-Store Voucher Code will be sms’d or e-mail to the participant after receipt of participant’s valid forms and proof of purchase which they submitted via Samsung Members application.
7.2. Should the participant fail to supply valid forms and proof of purchase through the Samsung Members application, the e-Store Voucher Code will be forfeited.
7.3. Delivery of the e-Store Voucher Code will occur by way of SMS and the Organiser does not accept any responsibility for late/non arrivals and/or any damage to the e-Store Voucher Code that may arise during its delivery to the participant.
7.4. Sales representatives within participating stores may not claim the Samsung e-Store Voucher Code on behalf of a purchasing customer. Participants must redeem the e-Store Voucher Code on their own behalf.


8. Limitation of Liability:
8.1. To the extent permitted by Consumer Protection Act No 68 of 2008 and any other applicable law:
(a) The participant and/or winner(s) hereby indemnifies the Organiser against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participant’s entrance to the Promotion.
(b) The Organiser excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).
(c) All personal information exchanged with the usage of third party applications will not be monitored or controlled by the Organiser. The participant bares the responsibility to ensure that it is aware of the terms and conditions applicable to usage of 3rd party applications. The participant understands and agrees to indemnify the Organiser from all liability arising from whatsoever nature.

9. General:
9.1. In accordance with the confidentiality policies and practices of the Organiser, none of the entry details of any participant in this Promotion will be disclosed or used by the Organiser for any purposes other than for entry into the Promotion and in accordance with clause 9.7 below.
9.2. The participant is bound by the Samsung Members application terms and conditions, where more specifically, only one (1) account per Device is permitted to be registered for use of the Samsung Members application. Should there be any dispute in this regard, the Organisers shall be sole adjudicator of the dispute and the Organizers decision shall be final.
9.3. The Samsung Members application is downloadable from Galaxy Store and Google Play Store and it is supported on the Samsung Galaxy Note 20 and Note Ultra. The Organiser reserves the right, at any time, to verify the validity of participants (including a participant’s identity, age and place of residence) and to reject any participant who has not agreed to these Terms and Conditions. Errors and omission may be accepted at the Organiser's discretion. Failure by the Organiser to enforce any of its rights at any stage does not constitute a waiver of those rights.
9.4. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organiser, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organiser reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any participant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.
9.5. Data charges may be incurred for downloading the Samsung Members application. Network rates apply.
9.6 Participants acknowledge and accept that the Organiser shall utilise a third party agent to contact the participant to arrange delivery. In order to affect the contacting and delivery process, the Organiser shall provide the participant’s information to such third party agent.
9.7 Details of participants will not be used by the Organiser for Samsung related communication should the participants opt-out to receive further communication from the Organizer.
9.8 Information regarding the Promotion that is published on authorized advertising material will also form part of the Terms and Conditions of the Promotion.
9.9 The Organiser may in its sole discretion amend these Terms and Conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised Terms and Conditions on the Organiser’s website http://www.samsung.com/za/offer/ The onus rests on the participant to constantly check the website for updates to the Terms and Conditions.
9.10 The Organiser reserves the right, at any time, to verify the validity of participants (including a participant’s identity, age and place of residence) and to reject any participant who has not agreed to these Terms and Conditions. Errors and omission may be accepted at the Organiser's discretion. Failure by the Organiser to enforce any of its rights at any stage does not constitute a waiver of those rights.
9.11 If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organiser, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organiser reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any participant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.
9.12 Save as permitted by law, the Organiser reserves the right to cancel, suspend or terminate this Promotion, without notice at any time, and such cancellation, suspension or termination shall be deemed to have taken effect from the date of publication on the Organiser’s website http://www. Samsung.com/za/offer/ liability shall lie against the Organiser in favour of any participant, winner(s) and/ or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Organiser and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organiser.
9.13 This Promotion is governed by these Terms and Conditions, as well as those of the relevant authorized participating stores, associated with this Promotion.
9.14 Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of South Africa.
9.15 To the extent that these Terms and Conditions conflict with the terms and conditions of Samsung Members application, these Terms and Conditions will take precedence.
9.16 The Organiser accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the Galaxy Buds+ device owing to, but not limited to, stock unavailability, strike, lock out, destruction of the Galaxy Buds+ device on route by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.
9.17 If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:
(a) It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible; and
(b) It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.

10. Consumer Protection Act:
10.1 To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the "Consumer Protection Act"), no provision of the Terms and Conditions are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.