Samsung Store November Mobile Promo

Please read these Promotion terms and conditions (“Terms and Conditions”) carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. This Promotion is only available while stock lasts. If you do not agree with these Terms and Conditions, please do not participate in this Promotion. Please refer to this website for the current Terms and Conditions for this Promotion: www.samsung.com/za/offer/

All participants during the term of this Promotion agree to be bound by the following Terms and Conditions:

1. Promotion:

1.1. The promotion will be known as Samsung Store Mobile November Promotion (“Promotion”).

1.2. The promoter of the Promotion is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07 and/or its agencies ("Organizer").

1.3. For the purposes of this Promotion:

1.3.1. “Qualifying Device” means the Samsung devices set out in clause 4.1.2.

1.3.2. “Participating Retailer” means the following Samsung brand stores within the Republic of South Africa: Clearwater Samsung Store, Cresta Samsung Store, Sandton Samsung Store, Mall of Africa Samsung Store, Fourways Crossing Samsung Store, Menlyn Samsung Store, Eastgate Samsung Store, Canal Walk Samsung Store, Cavendish Square Samsung Store, Table Bay Mall Samsung Store, Tyger Valley Mall Samsung Store, V&A Waterfront Samsung Store, Somerset Samsung Store, Ballito Samsung Store, Gateway Samsung Store, and Pavilion Samsung Store.

1.3.3. “Qualifying Device” means the Samsung tablets, wearables and mobile devices as set out in clause 4.1.2

1.4. Participation in this Promotion is limited to the participants as defined in clause 3 below. Accordingly, any participation in this Promotion, which is made by a third party on behalf of a participant, is strictly prohibited and will result in immediate disqualification from participation in this Promotion.

2. Promotion and Redemption Periods:

2.1. The Promotion Period will run from 1 November 2026 [00:00] to 30 November 2026 [23:59] (“Promotion Period”).

2.2. The Redemption Period will run from 1 November 2026 [00:00] to 14 December 2026 [23:59] (“Redemption Period”).

2.3. The duration of the Promotion Period and Redemption Period may be extended or curtailed at the sole discretion of the Organizer.

3. Who may enter:

3.1. To qualify for the Promotion, all participants must at the date of the commencement of the Promotion Period:

3.1.1. be a citizen or legal resident of the Republic of South Africa;

3.1.2. be residing in the Republic of South Africa;

3.1.3. be at least eighteen (18) years old;

3.1.4. be in the possession of a valid South African identity document or applicable residency permit.

3.2. Misrepresentation of participants or in store sales representatives will result in the disqualification from the Promotion and possible legal action.

3.3. Participation in this Promotion includes the Organizer, its directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services, if they personally have purchased a Qualifying Device in their own personal name for their own personal use from the Participating Retailer during the Promotion Period.

4. How to qualify for the Promotion:

4.1 In order to qualify for the Promotion, the participant must:

4.1.1 be a participant as set out in clause 3 above;

4.1.2 purchase one or more Qualifying Devices totaling R10 000.00 (ten thousand rand) or more from a Participating Retailer within the Republic of South Africa during the Promotion Period;

4.1.3 be in the possession of a valid proof of purchase with verifiable details of the Qualifying Device such as where and when the Qualifying Device was purchased and a valid IMEI number;

4.2 Errors and omissions may be accepted at the Organizer's discretion. Failure by the Organizer to enforce any of its rights at any stage does not constitute a waiver of those rights.

4.3 It is the participant’s responsibility to ensure that any information which is provided to the Organizer is accurate, complete and up to date.

4.4 Each IMEI number submitted for the purposes of qualifying for the Promotion must be valid, original and may not have been submitted previously.

5. Offer:

5.1 The Promotion will afford a participant, who have complied with the provisions of clause 4, the opportunity, during the Redemption Period, to receive a R500.00 (five hundred rand) Retail Insight Gift Card (“Offer”). To qualify for the Offer, the participant must purchase any of the Qualifying Devices from the Participating Retailer during the Promotion Period with a minimum purchase value of R10,000.00 (ten thousand rand).

5.2 The Offer is limited to the first 40 (forty) redeeming participants per Participating Retailer.

5.3 The Offer is provided on a first come first serve basis and strictly while stocks last. Once all available Offers, have been allocated or redeemed, the Promotion shall automatically terminate, notwithstanding the Promotion Period and Redemption Period.

5.4 The Organizer shall not be held accountable or liable once stock of the Qualifying Devices or the Offers has been depleted.

5.5 In the event that a redemption of the Offer is rejected due to the IMEI number of the Qualifying Device having already been claimed against, the Organizer does not assume or accept any responsibility or liability to fulfil the redemption of the Offer. The participant is required to redirect the claim of the Offer back to the Participating Retailer where the Qualifying Device was purchased.

5.6 By redeeming the Offer, the participant acknowledges that he/she has read, understood and agreed to these Terms and Conditions set out herein.

5.7 The following terms and conditions apply to participants who receive the Retail Insight Gift Card in terms of the Offer:

5.7.1 The Offer shall be subject to and governed by Retail Insight’s applicable terms and Conditions available at this link: https://www.retailinsight.co.za/terms-and-conditions/ Participants are encouraged to review Retail Insight’s terms and conditions to ensure compliance when transacting with the Offer. In the event of any inconsistency or conflict between these Terms and Conditions and Retail Insight’s applicable terms and conditions governing the Offer, Retail Insight’s terms and conditions shall prevail and take precedence in respect of the Offer and its usage.

5.7.2 Participants who have redeemed the Offer can check their Retail Insight Gift Card balance and/or transaction statement(s) in one of three ways:

5.7.2.1 SMS: Send a SMS to 34246;

5.7.2.2 Phone: Call the Retail Insight customer support center at 086 110 1210; or

5.7.2.3 Online: Visit the Retail Insight online platform at WHATSONMYCARD.COM

5.7.3 The Offer is valid for a period of three (3) years from the date of issue. The expiry date is printed on the front of the Retail Insight Gift Card;

5.7.4 The Offer can be used at any point of sale (POS) terminal in South Africa which accepts Mastercard payments. Acceptance is subject to the retail store’s individual payment policies and systems.

5.7.5 The Offer is exclusively available for in-store transactions using either the swipe or tap functionality. The Offer cannot be used for e-commerce and online transactions, cash withdrawals, ATM transactions, or any other form of cash access.;

5.7.6 The Offer is subject to a monthly fee of R7.50 which will be deducted from the Retail Insight Gift Card on the last day of each month, provided the Retail Insight Gift Card has a positive balance.

5.8 The Offer is not transferable. No substitution, cash redemption, or assignment of the Offer is permitted.

5.9 The Offer may differ from that which is shown on the promotional material with regard to colour and specifications and it shall be subject to availability.

5.10 Any and all tax implications and liabilities as a result of purchasing the Qualifying Device and receiving the Offer will be solely borne by the participant.

5.11 Should a participant return the Qualifying Device or exchange it for another device, the participant will forfeit the Offer and the Organizer has the right to claim back the Offer.

6. Can I qualify more than once for the Promotion:

6.1 The Promotion is limited to 1 (one) Offer per participant after the participant has made a qualifying purchase of Qualifying Devices to the value of R10,000.00 (ten thousand rand) from a Participating Retailer during the Promotion Period, subject to clause 6.2.

6.2 Each unique IMEI number may only be claimed against once for the Promotion. The Organizer reserves the right to reject a participant’s claim for redemption of the Offer in the event whereby the IMEI number has already been claimed against in the Promotion.

6.3 Should there be any dispute in this regard, the Organizer shall be sole adjudicator of the dispute and the Organizer’s decision shall be final.

7. Redemption of Offer

7.1 The Offer may only be redeemed during the applicable Redemption Period for qualifying purchases made of the Qualifying Devices during the Promotion Period.

7.2 To redeem the Offer, the participant must follow the following steps during the Redemption Period:

a) Step 1: Purchase one or more Qualifying Devices to the value of R10 000.00 (ten thousand rand) or more from a Participating Retailer within the Republic of South Africa during the Promotion Period;

b) Step 2: Present the proof of purchase from Step 1 to the Participating Retailer’s store agent. The store agent will capture and verify the purchase details and IMEI number(s) to confirm whether the participant has complied with all the Promotion criteria.

c) Step 3: Once the store agent confirms that the participant has complied with these Terms and Conditions, they will provide the participant with the Offer.

d) Step 4:The funds will be available for immediate usage once the redeeming participant receives the Offer from the store agent.

7.3 Participants who encounter any technical issues when redeeming the Offer must contact the Organizer’s authorized agent for assistance by telephone at the following telephone number: +27 (0) 11 704 7874 or by email at the following email address info@retailinsightcards.co.za.

7.4 The Organizer accepts no responsibility for submissions lost, misdirected, illegible, late, mutilated or altered. Submissions that do not comply with these Terms and Conditions will be disqualified.

7.5 In the event of a participant returning or exchanging the Qualifying Device and has already redeemed the Offer, the unused Offer must accompany such return, failing which the return of the Qualifying Device may be rejected and/or the Organizer reserves the right to claim back the value of the Offer from the participant.

7.6 Any participant who returns the Qualifying Device during the Redemption Period forfeits the Offer.

8. Limitation of Liability:

8.1 To the extent permitted by Consumer Protection Act No 68 of 2008 and any other applicable law:

8.1.1 The participant hereby indemnifies the Organizer against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participant’s entrance to the Promotion.

8.1.2 The Organizer excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).

8.1.3 All personal information exchanged with the usage of third party applications will not be monitored or controlled by the Organizer. The participant bares the responsibility to ensure that it is aware of the terms and conditions applicable to usage of 3rd party applications. The participant understands and agrees to indemnify the Organizer from all liability arising from whatsoever nature.

9. General:

9.1 In accordance with the confidentiality policies and practices of the Organizer none of the entry details of any participant in this Promotion will be disclosed or used by the Organizer for any purposes other than for entry into the Promotion and in accordance with clause 9.2; and 9.3 below.

9.2 Participants acknowledge and accept that the Organizer shall utilise a third party (the “Organizer’s authorized agent/s”) to contact the participant, in the event that the participant qualifies for the Promotion, and to arrange delivery and/or activation of the Offer, where applicable. In order to affect the contacting, delivery and/or activation process, the Organizer’s shall provide the participant’s information to such third party.

9.3 Details of participants will not be used by the Organizer for Samsung related communication should the participants opt-out to receive further communication from the Organizer.

9.4 Any information relating to the Promotion that appears in authorized advertising or promotional material shall be deemed to form part of these terms and conditions. In the event of any inconsistency or conflict between such material and these terms and conditions, these Terms and Conditions shall prevail.

9.5 The Organizer’s may in its sole discretion amend these Terms and Conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised Terms and Conditions on the Organizer’s website https://www.samsung.com/za/offer/Terms The onus rests on the participant to constantly check the website for updates to the Terms and Conditions.

9.6 If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organizer, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organizer reserve the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.

9.7 The Organizer may require the participant to be identified and photographed. Photographs may be published in printed media, or the participant may be required to appear on radio and television when accepting their Offer and/or after having received their Offer. The participant will be given the opportunity to decline to the publication of their images and to participate in the Organizer’s marketing material in so far as it relates to the Promotion.

9.8 Save as permitted by Law, the Organizer reserves the right to cancel, suspend or terminate this Promotion, without notice at any time, and such cancellation or termination shall be deemed to have taken effect from the date of publication on the Organizer’s website No liability shall lie against the Organizer in favor of any participant and/ or third party arising from such cancellation, suspension or termination. Therefore, the participant waives his/her right which they may have against the Organizer and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organizer.

9.9 This Promotion is governed by these Terms and Conditions, as well as those of the relevant authorised Participating Retailer. In the event of any inconsistency or conflict between such Participating Partner terms and conditions and these Terms and Conditions, these Terms and Conditions shall prevail.

9.10 Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of South Africa.

9.11 The Organizer accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the Offer owing to, but not limited to, stock unavailability, strike, lock out, destruction of Offer on route by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.

9.12 If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:

9.12.1 It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;

9.12.2 It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.

10. Consumer Protection Act:

To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the "Consumer Protection Act"), no provision of the Terms and Conditions are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.