A crease at the centre of the main screen appears when the Galaxy Z Flip device is unfolded. Is this a device defect?

Last Update date : Oct 05. 2020

A: You may notice a crease at the centre of the main screen. The Galaxy Z Flip applies UTG (Ultra-Thin Glass) as a main screen, and minimizes the display thickness by stacking multiple thin film materials in order to allow a flexible display that is repeatedly folded.

Samsung is continuously considering and developing various ways to overcome the limitations of the foldable material, but the crease is a normal characteristic of the device designed with a flexible display. 

It does not affect the display’s quality, lifespan, or performance, and will not impede the experience of using the device or viewing content.

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