Does the Galaxy Tab S6 device also has problems related to fingerprint recognition?

Last Update Date : Nov 06. 2019

I have read articles saying that the Galaxy Tab S6 device also has problems related to fingerprint recognition. Is the problem with the Galaxy Tab S6 the same as the problem with the S10|Note10 series?


Samsung is also aware of this problem which may appear on the Galaxy Tab S6  device. Because the Galaxy Tab S6 supports the optical on-screen fingerprint scanner, the problem on the Galaxy Tab S6 is a different phenomenon from the othe Galaxy devices with ultrasonic fingerprint sensor(S10/S10+/S10 5G, Note10/Note10+).

Samsung is scheduled to release a new update in the near future to rectify the malfunctions concerning fingerprint recognition that may appear on Galaxy Tab S6. Samsung encourages users to keep software and apps updated to the latest version.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.



Tweet us, 8am-5pm, 7 days a week.


Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert


We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service


General Inquiries

24 hours a day / 7 days a week
0860 726 7864

Samsung Pay

24 hours a day / 7 days a week
0860 726 623

* For any printer related enquiries please visit the HP website .

Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us