It seems that the fingerprint recognition speed of my device is slow.
Last Update date : Oct 06. 2020
Q:
It seems that the fingerprint recognition speed of my device is slow.
A:
The device’s ultrasonic fingerprint sensor may not recognize fingerprints from fingers that are too dry, and recognition rate may be also low. If the recognition rate is low, it is because the device tries scanning repeatedly to get the fingerprints with better quality, so the unlocking speed may become slow. However, this is not a device defect but normal operation.
If you moisten your finger properly by using hand cream and try again, the recognition speed will be better.
Thank you for your feedback!
Please answer all questions.