Samsung Cloud - How to back up data on your phone
With both personal and business information saved on individuals’ phones, it is wise to backup such data to a safe location. Samsung Cloud can be used to back up your data. You will be able to synchronise everything you save across your Samsung Galaxy devices as well as create restore points to help you protect information that is important to you.
Note:
- Data charges may apply when using a mobile data connection. Using a Wi-Fi network is recommended when backing up or restoring data.
- Always keep Samsung Cloud updated to the latest version.
- Menu names, settings, and screen layouts may vary depending on the model and software version.
Backing up your Galaxy devices to the Samsung Cloud will copy your data (such as contacts, messages, and settings) to a storage space that you can access from your Galaxy devices.
Items included in backup/restore are:
- Phone: call and message history
- Messages: enhanced messages, multimedia messages and text messages (some large files may not be backed up)
- Contacts (saved on the device): contacts, email addresses and business cards
- Calendar (saved on the device): schedules, events and tasks
- Clock: alarms, world clocks, and timers
- Settings: accessibility settings, ringtones (excluding default ringtones), Samsung keyboard options, Wi-Fi settings, paired Bluetooth devices, facial recognition settings, fingerprint settings and Always On Display settings
- Home screen: layout, wallpapers (excluding default wallpapers) and Samsung DeX settings
- Apps: Installation files and Samsung’s app settings
- Voice recorder: recordings
Note:
- The data available for backup may vary depending on your device model and operating system version.
- Samsung Cloud features and supported backup items may vary by device model, country, and mobile carrier. For the exact items, check the Samsung Cloud app on your device.
Step 1. Open Settings > Tap Accounts and backup.
Step 2. Under Samsung Cloud, tap Back up data.
Step 3. Select the items you want to back up > Tap Back up now.
* On this screen, you can also tap the switches to select items you wish to automatically back up. For auto backup to work, your device must be charging with the screen off and connected to Wi-Fi.
Step 4. Tap Done.
Note: Files larger than 1 GB cannot be backed up to Samsung Cloud.
With your data backed up in the Samsung Cloud, you can restore your Samsung Galaxy phone if you need to do a factory reset or you can transfer the files when setting up a new Galaxy device.
Items included in backup/restore are:
- Phone: call and message history
- Messages: enhanced messages, multimedia messages and text messages (some large files may not be backed up)
- Contacts (saved on the device): contacts, email addresses and business cards
- Calendar (saved on the device): schedules, events and tasks
- Clock: alarms, world clocks, and timers
- Settings: accessibility settings, ringtones (excluding default ringtones), Samsung keyboard options, Wi-Fi settings, paired Bluetooth devices, facial recognition settings, fingerprint settings and Always on Display settings
- Home screen: layout, wallpapers (excluding default wallpapers) and Samsung DeX settings
- Apps: Installation files and Samsung’s app settings
- Voice recorder: recordings
Note:
- The data available for backup may vary depending on your device model and operating system version.
- Samsung Cloud features and supported backup items may vary by device model, country, and mobile carrier. For the exact items, check the Samsung Cloud app on your device.
Step 1. Open Settings > Tap Accounts and backup.
Step 2. Under Samsung Cloud, tap Restore data.
Step 3. Select the phone you want to restore from > Select the items you want to restore from > Tap Restore.
Step 4. Tap Done.
Part of keeping your data safe is synchronising it with the Samsung Cloud so that it saves to the Cloud on its own without you needing to manually back it up. In order to set up this feature, you must be logged into your Samsung account and ensure that the synchronisation function is on.
The items that can be synchronised with the Samsung Cloud include:
- Calendar app (Samsung Account): Calendar, To-dos
- Contacts app (Samsung Account): Contacts, email addresses, business cards
- Bluetooth: Registered Galaxy Home speakers, Galaxy Buds
- Reminders: Reminders
- Samsung Browser: Bookmarks, saved pages, open tabs and Quick Launch shortcuts
- Samsung Notes: Notes and other data
- Samsung Pass: Login information
- Wi-Fi: Saved Wi-Fi networks
- Galaxy Avatar: Avatars and items you design yourself
- Samsung Health: Profile information, body composition metrics, workouts, meals, water intake, sleep information, Together challenges and information from connected devices
Note: Contacts and calendars set up with your Google account will not be synchronised.
Step 1. Open Settings > Tap Accounts and backup.
Step 2. Select Manage accounts.
Step 3. Select your Samsung account.
Step 4. Select Sync account.
Step 5. Select the items you want to sync.
Step 6. If you want to sync the item now, tap the item you want to sync > Tap Sync now.
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