What dedicated customer care service is available for the Galaxy Z Flip?

Last Update date : Nov 23. 2020

Galaxy Z Flip comes with the specialised customer care Galaxy Z Premier Service, designed to deliver the best possible product experience to our valued customers.

image of Galaxy Z Flip device

Galaxy Z Flip screen protection attachment service

image of screen protection film

Galaxy Z Flip comes with a standard product warranty, which complies with national laws and regulations.

 

Customers will receive a *one-time screen protector attachment service free-of-charge (FOC) at an authorised Samsung service centre. This service is valid for 1 year from the date of purchase.

 

Device displays can be repaired at Samsung authorised locations. Charges may apply for replacement parts depending on damage type.

Name of ASC (Ship To Code)

Address

Contact Number

SSS Cellular 

UNIT 36,N12 IND PARK 188 DR VOSLOO, Johannesburg

011 894 4100

CIRCLE SEVEN 

10-17 REDLYN BUSINESS PARK, 1st FLOOR, 5 Riverhorse Valley

031 569 2806

M M ALL ELECTRONICS

THE WEDGE SHOPPING CENTRE,  255 RIVONIA ROAD, Johannesburg

011 326 8337

WEFIX RETAIL 

Shop 82 Century Blvd, Century City, Cape Town

021 551 0912

TT3 GROUP 

SALGAR HOUSE 18 NEWTON STREET, Port Elizabeth

041 363-1786

TECHNOLOGIA REPAIR 

SALGAR HOUSE 18 NEWTON STREET, Port Elizabeth

011 237 7800

DIRECT PRINTERPARTS

15 LEVISEUR STREET WESTDENE, Bloemfontein

051 444 6695

CELL C SERVICE

383 ROAD CRESCENT, Johannesburg

084 167 1217

HIRSCH'S ROSEBANK

Shop 323-325, 50 Bath Ave,, Rosebank Mall, Johannesburg

010 001 5070

Note : *Available service points for screen protector attachment service may differ by country and subsidiary.

Galaxy Z Flip Care+ Offers

1 Year Samsung Care+ included

1 Year Samsung Care+ included

Life happens but make the best of it with Samsung Care + for your Galaxy Z Flip which entitles you to a one-time inner screen replacement within 12 months from the device purchase date. This offer must be activated within 30 days from device purchase or you will lose this benefit. A repair fee of R1,999 is payable for a screen repair.

Upgrade to 2 yeas Accidental Cover

Upgrade to 2 yeas Accidental Cover

If you require more peace of mind for your Galaxy Z Flip you can purchase the Samsung Care+ Premium plan for only R999 once off. You SAVE R2000. The Samsung Care+ Premium plan will protect your Galaxy Z Flip against 2 Accidental Damage repairs within 24 months. This offer must be activated within 30 days from device purchase or you will lose this benefit. A repair fee of R1,999 is payable per repair.

At point of Samsung Care+ activation you need to decide if you want the FREE plan or the R999 plan 

as you will not be able to update at a later stage.


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