Why do I need to re-register my fingerprint after the update is complete?
If you have used screen protective covers in the past, fingerprints registered on your device may contain incorrect fingerprint information that may reproduce the recognition issue. If you have registered fingerprints on your device with a screen protector on, or have used the fingerprint scanner with a screen protector on please delete all previous fingerprints and re-register fingerprints without a cover applied.
Please click the submit button below to share your feedback with us. Thank you for your participation.
Thank you for your feedback!
Please answer all questions.