How to update your Smart TV's Software/Firmware

Last Update Date : Apr 05. 2018

There are two ways to update your Smart TV's firmware, OTN (Over the network), and via USB. If the TV is connected to the internet, it is more convenient to upgrade the firmware using OTN.


Updating  using Over The Network 

1 Turn ON the TV.
2 Make sure your TV is connected to the internet. Press the Menu button on the remote control.
3 Select Support from the menu.
How to update your Smart TV's Software/Firmware
4 Select Software Update.
How to update your Smart TV's Software/Firmware
5 Select Update now.
How to update your Smart TV's Software/Firmware

Updating via USB

Download the firmware from the Samsung website first. 

1 On the Samsung site, go to the search bar found on the upper right corner of the page.
2 Enter the model number of the TV.
3 Select the result under Firmware. If the results does not show Best Match, look for the result that shows Support and look for a result that has firmware on it.
How to update your Smart TV's Software/Firmware
4 Click on Upgrade File(USB type).

■ Depending on the model of your TV, some additional steps may be required. Click Installation Guide for more detailed instructions.

How to update your Smart TV's Software/Firmware
5 Unzip the downloaded file. Be sure not to change the name of the folder that will be created after extraction. Save the file on a blank USB.

Upgrade the firmware in the TV

NOTE: While upgrading,

■ Do not pull the USB Memory drive out.

■ Do not unplug the power cable.

■ Do not turn off the TV.

1 Turn ON the TV.
2 Insert the USB Drive into the USB port on the side or rear of the TV.
3 Press the MENU button to display the menu. Go to Support>Software Update.
4 The message “Scanning for USB… It may take more than 1 minute.” Will be displayed.
5 The message “Upgrade Version XXXX to version XXXX? The system will be reset after upgrade” will be displayed. Select Yes, and then press the ENTER button. The software will then be upgraded automatically.
6 When the software upgrade is complete, the TV will then turn OFF and then back ON by itself.

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