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Downloads & ManualsExpand

User Manual

9.67 MB, pdf, ENGLISH

27 May, 2013

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  • Norman 4 months ago

    Describe the issue

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    Samsung E-Support 4 months ago

    Hi. Please see page 41 onwards of the user manual provided in the link below. http://downloadcenter.samsung.com/content/UM/201305/20130527153855105/GT-S5310_UM_EU_Jellybean_Eng_Rev.1.0_130516.pdf I hope this helps.

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    Samsung E-Support 4 months ago

    Hi Norman, Please check out this link for the manual (page 41) on how to do this http://downloadcenter.samsung.com/content/UM/201305/20130527153855105/GT-S5310_UM_EU_Jellybean_Eng_Rev.1.0_130516.pdf. Hope this helps.

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  •  1 years ago

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    Samsung E-Support 1 years ago

    Hi, You can set your message tone to repeat by following these steps: 1. From your main screen tab on messages 2. From your inbox tab on the menu key located at the bottom, left had side of your handset 3. This will bring up a separate list. Select Settings. 4. Scroll down until you reach Notification settings, select message alert repetition. 5. This will give you options on how often you would like the tone to repeat Thanks

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  • Ross 1 years ago

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    Samsung E-Support 1 years ago

    Hi Ross, Yes this phone has GPS. Thanks

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  • Graham 11 months ago

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    Samsung E-Support 11 months ago

    Hi Graham, This device takes a Micro Sim card. Thanks

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  • Thank You 11 months ago

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    Samsung E-Support 11 months ago

    Hi, This phone is compatible with a micro Sim card. Thanks

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  • thelisha 11 months ago

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    Samsung E-Support 10 months ago

    Hi Thelisha, Please search for these applications in the Play store on your device. If the applications are compatible with your phone they will appear in the search. Unfortunately, we cannot guarantee compatibility with any application not developed or maintained by Samsung. We recommend you contact the developer of these apps to check compatibility with your Samsung device. Thanks

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  • KateM 9 months ago

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    Samsung E-Support 9 months ago

    Hi Kate, Below is a link with all the information regarding SAR levels on the Galaxy Pocket Neo; http://www.samsung.com/sar/sarMain?site_cd=uk&prd_mdl_name=GT-S5310&selNatCd=GB&languageCode=EN Thanks.

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  • Zoricaaa 7 months ago

    where do I find call setings?

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    Samsung E-support 6 months ago

    Hi, Here is a link to the user manual http://downloadcenter.samsung.com/content/UM/201302/20130220175925733/GT-S5360_UM_EU_Gingerbread_Eng_Rev.1.2_130220_Screen.pdf. Hope this helps.

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  • touheed 4 months ago

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    Samsung E-Support 4 months ago

    Hi. Please see page 26 of the user manual provided in the link below. http://downloadcenter.samsung.com/content/UM/201305/20130527153855105/GT-S5310_UM_EU_Jellybean_Eng_Rev.1.0_130516.pdf Thanks.

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  • michael 3 months ago

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    Samsung E-Support 3 months ago

    Hi. Please follow the instructions on page 33 of the user manual, which is provided in the link below. http://downloadcenter.samsung.com/content/UM/201305/20130527153855105/GT-S5310_UM_EU_Jellybean_Eng_Rev.1.0_130516.pdf I hope this helps.

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If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
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If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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