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View the Specs

  • OS
    Android, 4.1
  • Display
    3"
  • Camera
    CMOS, 2MP
  • 3G
    HSPA 7.2 / 5.76 (900 / 2100MHz)

Network/Bearer and Wireless Connectivity

  • InfraGSM 3G, HSPA
  • 2GEDGE / GPRS (850 / 900 / 1800 / 1900MHz)
  • 3GHSPA 7.2 / 5.76 (900 / 2100MHz)
  • Wi-Fi802.11b/g/n 2.4GHz
  • Wi-Fi DirectYes
  • Bluetooth ProfilesPBAP, PBA, A2DP, AVRCP, GAP, HFP, HSP, OPP, SAP, SPP, GAVDP, HID, PAN, MAP
  • PC Sync.KIES

OS

  • OSAndroid, 4.1
View remaining tech specs

Display

  • TechnologyTFT
  • Colour Depth262K
  • Size3"
  • Resolution240 x 320 (QVGA)

Chipset

  • CPU TypeSingle Core Application Processor
  • CPU Speed850MHz

Memory

  • Memory512MB RAM (LPDDR) + 4GB eMMC *

Camera

  • Camera Resolution(Rear)CMOS, 2MP

Sensors

  • SensorsAccelerometer, Digital Compass

Physical Specification

  • Dimension (HxWxD)104.95 x 57.8 x 11.8mm
  • Weight100.2g

Connectors

  • USBUSB 2.0
  • Earjack3.5pi
  • External Memory SlotMicroSD (up to 32GB)
  • SIM SupportSingle SIM
  • ConnectorMicro USB

Battery

  • Talk Time (2G / 3G)Up to 6 Hours (3G)
  • Capacity1200mAh
  • USB ChargeableYes
  • Standby TimeUp to 300 Hours (3G)

Location

  • LocationA-GPS, GLONASS support

Services and Applications

  • Samsung AppsYes
  • Game HubGame Hub lite
  • ChatON, mFluent IMChatON
  • ActiveSyncYes
  • B-to-B CompabilityMDM, VPN, ODE

Audio and Video

  • Video Format3G2, 3GP, H.263, H.264, MPEG4, MKV, WebM
  • Video ResolutionUp to WVGA Video Playback
  • Video Frame ratePlayback: Up to 30fps, Recording: Up to 15fps
  • Audio Format3G2, 3GP, AAC, AMR, MPEG4, MP3, WAV, OGG, FLAC

Downloads & ManualsExpand

User Manual

9.67 MB, pdf, ENGLISH

27 May, 2013

Other Manuals

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  • Ross 4 months ago

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Hi Ross, Yes this phone has GPS. Thanks

    Describe the issue

  • Graham 3 months ago

    Describe the issue

    Answers

    Samsung E-Support 3 months ago

    Hi Graham, This device takes a Micro Sim card. Thanks

    Describe the issue

  • Thank You 3 months ago

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    Answers

    Samsung E-Support 3 months ago

    Hi, This phone is compatible with a micro Sim card. Thanks

    Describe the issue

  • KateM 1 months ago

    Describe the issue

    Answers

    Samsung E-Support 1 months ago

    Hi Kate, Below is a link with all the information regarding SAR levels on the Galaxy Pocket Neo; http://www.samsung.com/sar/sarMain?site_cd=uk&prd_mdl_name=GT-S5310&selNatCd=GB&languageCode=EN Thanks.

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  • thelisha 3 months ago

    Describe the issue

    Answers

    Samsung E-Support 2 months ago

    Hi Thelisha, Please search for these applications in the Play store on your device. If the applications are compatible with your phone they will appear in the search. Unfortunately, we cannot guarantee compatibility with any application not developed or maintained by Samsung. We recommend you contact the developer of these apps to check compatibility with your Samsung device. Thanks

    Describe the issue

  • lastoka590 4 months ago

    Whether the update 4.2 for Android, Samsung Pocket Neo s5310?

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Regarding your query please be advised that there is currently no official release date for a newer firmware version for your product. You can check for available updates for your device on its support page on our website or by connecting to Samsung KIES. You can also get the latest news on software releases for our devices on the official Samsung UK Facebook page (facebook.com/SamsungMobileUK) or our Twitter feed (twitter.com/SamsungMobileUK). Thanks.

    Describe the issue

  • loungeroom 4 months ago

    either with cable or wirelessly

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Hi, Yes this is possible. You can find instructions on how to do this on the link provided: http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?seq=967833&cdsite=uk&status= Thanks

    Describe the issue

  •  4 months ago

    I would like a to ask you about Samsung Galaxy Pocket Neo Mobile Phone . Can I use skype video call, YouTube video , internet browsing , Facebook , wifi. Thx

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    Answers

    Samsung E-Support 4 months ago

    Hi, The Galaxy Pocket Neo gives you full web browsing capabilities and allows you to connect to Wi-Fi. It also has Samsung Apps allowing you to download third party apps onto the phone. Please note that the app’s you have named are all third party apps which are developed and maintained by their developers. We cannot guarantee full compatibility. View full features and specification by clicking on the link below; http://www.samsung.com/uk/consumer/mobile-devices/smartphones/android/GT-S5310MSABTU Thanks.

    Describe the issue

  •  4 months ago

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Hi, You can set your message tone to repeat by following these steps: 1. From your main screen tab on messages 2. From your inbox tab on the menu key located at the bottom, left had side of your handset 3. This will bring up a separate list. Select Settings. 4. Scroll down until you reach Notification settings, select message alert repetition. 5. This will give you options on how often you would like the tone to repeat Thanks

    Describe the issue

  • 1 Answers

    Unlock

     3 months ago

    How do I unlock the phone to enable a new sim to be used?

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    Answers

    Samsung E-Support 3 months ago

    Hi, This is something you will have to contact your network provider about. Thanks

    Describe the issue

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Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

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Phone Support

Call to speak to a customer service rep.

Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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