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Downloads & ManualsExpand

User Manual

2.66 MB, pdf, ENGLISH

17 Jan, 2012

Software

  • SAMSUNG Kies,PC Sync

    Win XP/Vista/Windows 7, 66.33 MB, exe, MULTI LANGUAGE

    Version : 2.5.3.13043_14_1

    30 Apr, 2013

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  •  1 years ago

    I can not find the forward icon for the sms. please advice

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    Answers

    Samsung E-Support 1 years ago

    Hi, To forward a message on the Galaxy Ace simply open the message thread that contains the text you wish to forward, press and hold down on the text message and choose 'Forward' from the options provided. The enter the recipient name or contact number and send. Thanks

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Please backup your phone using Samsung KIES. Perform a factory reset by pressing Menu > settings > Accounts > Backup and reset > Factory data reset . When this is completed please connect your phone to Samsung KIES and restore your phone. Thanks.

    Describe the issue

  •  1 years ago

    I cannot use the tethering with my Windows Vista. I have correctly installed KIES, I am able to see in Device Manager that my phone "Samsung Mobile USC Remote NDIS Network Device" is correctly set up in the Network Adaptars; I also see the 'Red 8 (Red privada)' and 'Conexión de area local 6' as configuration for my phone; but I am not able to connect to the internet. In KIES I can only see the instructions of tethering for windows xp and 7. Ehere i can find instructions for windows vista? Thanks

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    Answers

    Samsung E-Support 1 years ago

    Hi, Instructions on how to do so are included in the link below; http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?seq=967833&cdsite=uk&status= Thanks.

    Describe the issue

  • honour jo 1 years ago

    i can enter only mobile phone numbers in contact details on my Galaxy Ace. I want to be able to add addresses, business names and landline numbers. How?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Please ensure that your contacts are saved to the phone memory, not the SIM memory. You can only save one number to a contact when saved to the SIM card. Thanks

    Describe the issue

  • Peter 9 months ago

    Every thirty minutes my phone will alert me by ringing that I have some new e mails, how can I stop this from happening

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi Peter, You can turn off your email notifications by following these steps; Go to your Email app > Tap on the left hand menu key at the bottom of your handset > Select Settings > Tap on your email address > Ensure Email Notifications is not ticked. Thanks

    Describe the issue

  • pjolloper 9 months ago

    I have a short piece of music as an mp3 file that I would like to use as a ringtone on my Galaxy Ace. What is the easiest way to get it from cd to the phone. I have laptop (vista) and Galaxy ace GT-s5830i

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    Samsung E-support 8 months ago

    Hi, Please use the information on this link to assist you with this; http://skp.samsungcsportal.com/integrated/popup/HtgDetailGuide3.jsp?seq=8983&cdsite=uk&status= Thanks

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  • Marcus26 8 months ago

    Describe the issue

    Answers

    Samsung E-Support 8 months ago

    Hi Marcus, Please try removing and re-adding your email account to your phone. Thanks

    Describe the issue

  • joe101 8 months ago

    can you make Samsung galaxy ace font size bigger

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    Answers

    Samsung E-support 7 months ago

    Hi. I'm afraid there is no option on the Galaxy Ace to increase the font size. Thanks

    Describe the issue

  • jrhardacre 7 months ago

    Describe the issue

    Answers

    Samsung E-Support 7 months ago

    Hi, You need to connect the USB cable, provided in the box to connect both the laptop and the phone. You can manage the files on your phone using mass storage or using Kies software. Here is a link to download the software to your Laptop http://www.samsung.com/uk/support/usefulsoftware/KIES/ Hope this helps.

    Describe the issue

  • emzymob 7 months ago

    Why do I keep getting Low on space Internal phone storage is getting low and it stops me from receiving text messages

    Describe the issue

    Answers

    Samsung E-Support 7 months ago

    Hi, I'm afraid there is only limited internal storage in this device. To stop the messages you will need to delete some media files such as photos, videos and music. It may also be wise to try and delete any apps or old text messages stored in the device. Alternatively, you could purchase an SD card, that will hold your media files and some apps, http://www.samsung.com/uk/search/?q=memory%20card. Hope this helps.

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