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Downloads & ManualsExpand

User Manual

2.66 MB, pdf, ENGLISH

16 Jan, 2012

Software

  • SAMSUNG Kies,PC Sync

    Win XP/Vista/Windows 7, 66.33 MB, exe, MULTI LANGUAGE

    Version : 2.5.3.13043_14_1

    29 Apr, 2013

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  •  10 months ago

    I cannot use the tethering with my Windows Vista. I have correctly installed KIES, I am able to see in Device Manager that my phone "Samsung Mobile USC Remote NDIS Network Device" is correctly set up in the Network Adaptars; I also see the 'Red 8 (Red privada)' and 'Conexión de area local 6' as configuration for my phone; but I am not able to connect to the internet. In KIES I can only see the instructions of tethering for windows xp and 7. Ehere i can find instructions for windows vista? Thanks

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi, Instructions on how to do so are included in the link below; http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?seq=967833&cdsite=uk&status= Thanks.

    Describe the issue

  • Peter 7 months ago

    Every thirty minutes my phone will alert me by ringing that I have some new e mails, how can I stop this from happening

    Describe the issue

    Answers

    Samsung E-Support 7 months ago

    Hi Peter, You can turn off your email notifications by following these steps; Go to your Email app > Tap on the left hand menu key at the bottom of your handset > Select Settings > Tap on your email address > Ensure Email Notifications is not ticked. Thanks

    Describe the issue

  • pjolloper 7 months ago

    I have a short piece of music as an mp3 file that I would like to use as a ringtone on my Galaxy Ace. What is the easiest way to get it from cd to the phone. I have laptop (vista) and Galaxy ace GT-s5830i

    Describe the issue

    Answers

    Samsung E-support 6 months ago

    Hi, Please use the information on this link to assist you with this; http://skp.samsungcsportal.com/integrated/popup/HtgDetailGuide3.jsp?seq=8983&cdsite=uk&status= Thanks

    Describe the issue

  • Marcus26 6 months ago

    Describe the issue

    Answers

    Samsung E-Support 6 months ago

    Hi Marcus, Please try removing and re-adding your email account to your phone. Thanks

    Describe the issue

  • lesley 4 months ago

    phone galaxy ace s5830i changed from tesco network

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Hi Lesley, Please speak to your interent provider for more information on server settings. Hope this helps.

    Describe the issue

  • lesley 4 months ago

    phone galaxy ace s5830i changed from tesco network

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Hi Lesley, Please speak to your interent provider for more information on server settings. Hope this helps.

    Describe the issue

  • ashtonp 4 months ago

    I receive a message which says Memory Full. Ive deleted SMS history and e-mail history and have Free memory on my applications. On the top left of the screen is the clock symbol, but I couldnt find the significance of this in the user manual.

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Hi, Please check out this link to factory reset your device http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=1038807. Please be aware that this will erase all of your personal data, so ensure to back up your device. Hope this helps.

    Describe the issue

  • Nick 4 months ago

    Cant find it mentioned in the manual

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Hi. You can view the battery life by following these steps: Settings - About phone - Battery use I hope this helps.

    Describe the issue

  • Claire 4 months ago

    When plugged in to charge, phone shows empty battery and warning symbol and doesnt charge

    Describe the issue

    Answers

    Samsung E-Support 4 months ago

    Hi. Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it: http://www.samsung.com/uk/support/servicelocation/ Thanks.

    Describe the issue

  • apache 3 months ago

    Klies unable to connect to my phone error msg failed to retrieve device information rcently changed faulty sim card Virgin unable to solve 3rd party sotware downloads Klies has previously worked

    Describe the issue

    Answers

    Samsung E-Support 3 months ago

    Hi Apache, please check out this link to download Kies http://www.samsung.com/uk/support/usefulsoftware/KIES/. You should also make sure USB debugging is ticked on your phone by going to Settings > Applications > Departments > USB Debugging. Hope this helps.

    Describe the issue

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