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Downloads & ManualsExpand

User Manual

5.78 MB, pdf, ENGLISH(Europe)

29 Mar, 2013

Other Manuals

  • Safety Guide

    0.01MB, pdf, ENGLISH, PORTUGUESE(European), CROATIAN, CZECH, DANISH, DUTCH, FINNISH, FRENCH(SWISS), GERMAN, HUNGARIAN, NORWEGIAN, POLISH, PORTUGUESE, SLOVAK, SPANISH, SWEDISH

    29 Mar, 2013

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  • 1 Answers

    BBC iPlayer

    Corky 1 years ago

    Hi, will the BBC iPlayer and BBC media apps work on this model?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Corky, The android version is 4.1 on this device and if the apps support this they will work. Thanks.

    Describe the issue

  • Paul 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Paul, Yes the Galaxy Y is Quad Band. Thanks,

    Describe the issue

  • G Watts 1 years ago

    safe mode is on the main screen and I can't find how to remove it.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Safe mode will stop any third party application installed on the phone interfering with the system. You will also not be able to use the Wi-Fi while this mode is activated. To turn off safe mode you simply have to power your phone off and power back on normally. Thanks

    Describe the issue

  •  1 years ago

    I would like to receive email from my icloud email account as well as gmail

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, You can add other email accounts to your email application rather than your Gmail applications. You can do this by going to Settings > Accounts > Add account. Unfortunately, as iCloud is developed by a third party producer, we cannot guarantee it will be compatible with our Android device. Thanks

    Describe the issue

  • pezza 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Pezza, This sounds like a query your network provider should be able to assist you with. Here at Samsung we cannot unbar your phone. Thanks

    Describe the issue

  • Arnie 1 years ago

    I have tried to forget and connect numerous times without any success, I have tried factory reset without success. Please help I'm so frustrated as other smartphones and mobile devices connect immediately.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Arnie, Due to the nature of your query we recommend you contact our Galaxy Team on 0330 726 7864 so that we can troubleshoot this issue with you. Thanks.

    Describe the issue

  •  1 years ago

    Phone is new - I have set up email to sync per the peak/off peak shcedules, for some reason Sunday never sync'd any emails - is there a specific reason - how can I fix ?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, This may be due to the schedule of syncing you have setup with your Galaxy Young. To resolve this follow the steps below; 1.) Go to the app you use for your emails 2.) From here go to the settings 3.) Located here you will find and option for sync schedule Thanks.

    Describe the issue

  • saralgreg 11 months ago

    I am looking for an entry level phone for my son, and this one seems ideal, but I am getting mixed results on whether it will run Minecraft PE

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    Answers

    Samsung E-Support 11 months ago

    Hi, Please kindly note that this is a third party app and it is up to the apps developers to make it compatible with our mobile phone software. Thanks.

    Describe the issue

  • Alies0 11 months ago

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi, This depends on the printer and whether or not you will need to download a third party app from the Google Play Store for your printer. Call our Galaxy Team on 0330 726 7864 for further assistance. Thanks.

    Describe the issue

  • tiny bookmite 10 months ago

    Words are sometimes auto-appended even though this function is switched off, and some suggested words are rubbish (i.e. not words at all) yet they keep recurring. Can I edit the dictionary more effectively than having to constantly update my word list? Is there a way to delete the recurring rubbish words, which don't always go into my word list yet keep appearing as auto-suggestions? The Galaxy III has a function to delete words from the dictionary, but I can't find anything like that on my Galaxy Young 6310. Thanks for any help!

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi, We recommend you contact our Galaxy Team on 0330 726 7864 so that we can talk you through this process. Thanks.

    Describe the issue

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