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Downloads & ManualsExpand

User Manual

5.78 MB, pdf, ENGLISH(Europe)

29 Mar, 2013

Other Manuals

  • Safety Guide

    0.01MB, pdf, ENGLISH, PORTUGUESE(European), CROATIAN, CZECH, DANISH, DUTCH, FINNISH, FRENCH(SWISS), GERMAN, HUNGARIAN, NORWEGIAN, POLISH, PORTUGUESE, SLOVAK, SPANISH, SWEDISH

    29 Mar, 2013

Software

tech specs

  • OS
    Android , 4.1
  • Display
    3.27"
  • Camera
    CMOS , 3MP
  • 3G
    HSPA 7.2 / 5.76

Dimension of GT-S6310ZWNBTU

Network/Bearer and Wireless Connectivity

  • Infra
    GSM 3G , W-CDMA
  • 2G
    EDGE / GPRS (850 / 900 / 1800 / 1900MHZ)
  • 3G
    HSPA 7.2 / 5.76
  • Wi-Fi
    802.11 b/g/n 2.4GHz
  • Wi-Fi Direct
    Yes
  • Bluetooth Profiles
    PBAP, PBA, A2DP, AVRCP, GAP, HFP, HSP, OPP, SPP, HID, PAN, MAP
  • PC Sync.
    KIES

OS

  • OS
    Android , 4.1

SHOW MORE SPECSExpand

Display

  • Technology
    TFT
  • Colour Depth
    262K
  • Size
    3.27"
  • Resolution
    320 x 480 (HVGA)

Chipset

  • CPU Type
    Single Core Application Processor
  • CPU Speed
    1GHz

Memory

  • Memory
    4GB*

Camera

  • Camera Resolution(Rear)
    CMOS , 3MP
  • Auto Focus
    Not Support

Sensors

  • Sensors
    Accelerometer, Geo-magnetic, Proximity Sensor

Physical Specification

  • Dimension (HxWxD)
    109.4 x 58.6 x 12.49mm
  • Weight
    112.6g

Colour

  • Colour
    White, Metallic Silver, Wine Red, Deep Blue

Connectors

  • USB
    USB 2.0
  • Earjack
    3.5pi 4pin
  • External Memory Slot
    MicroSD (up to 64GB)
  • SIM Support
    Single-SIM
  • Connector
    Micro USB (5.0V, 700mA)

Battery

  • Internet Usage Time(3G)
    Up to 7 hours
  • Video Playback Time
    Up to 8 hours
  • Audio Playback Time
    Up to 22 hours
  • Capacity
    1300mAh
  • USB Chargeable
    Yes
  • Talk Time(W-CDMA)
    Up to 7hr
  • Standby Time(W-CDMA)
    Up to 280Hr

Location

  • Location
    AGPS Support

Services and Applications

  • Samsung Apps
    Yes
  • Game Hub
    Game lite
  • ChatON, mFluent IM
    ChatON
  • ActiveSync
    Yes
  • B-to-B Compability
    ODE, EAS, MDM, VPN

Audio and Video

  • Video Format
    MP4, 3GP (codec : MPEG4, H.263, H.264)
  • Video Resolution
    WVGA Video Playback
  • Video Frame rate
    Playback : up to 30fps, Recording : up to 24fps
  • Audio Format
    AAC, AAC+, AMR-N/WB, eAAC, I-Melody, MIDI, MP3, SP-Midi, OGG, FLAC, WMA, XMF

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, You may wish to move some media to the external memory on your phone to increase space for apps. Thanks.

    Describe the issue

  • A_Very_Annoyed_Customer 1 years ago

    All I get when I try and connect to my router is "Authentication error occurred" and shortly after it just said the network was saved and secured. I have tried forgetting the password and re-adding it but it repeats itself, it is possible my router is outdated but I am not in a position to change the router so I am wondering if anybody has a solution to this I will be incredibly grateful for your answers and feedback.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Please backup your phone using Samsung KIES. Perform a factory reset by pressing Menu > settings > Accounts > Backup and reset > Factory data reset . When this is completed please connect your phone to Samsung KIES and restore your phone. Thanks.

    Describe the issue

  • ToriMcG124 11 months ago

    It keeps freezing on the lock screen then shutting down

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi Tori, Please backup your phone using Samsung KIES. Perform a factory reset by pressing Menu > settings > Accounts > Backup and reset > Factory data reset . When this is completed please connect your phone to Samsung KIES and restore your phone. Thanks.

    Describe the issue

  • 1 Answers

    BBC iPlayer

    Corky 10 months ago

    Hi, will the BBC iPlayer and BBC media apps work on this model?

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi Corky, The android version is 4.1 on this device and if the apps support this they will work. Thanks.

    Describe the issue

  • Paul 10 months ago

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi Paul, Yes the Galaxy Y is Quad Band. Thanks,

    Describe the issue

  • 1 Answers

    Galaxy Young

     9 months ago

    Battery life really poor and that is without social networking or gaming. Can I get a better battery for this phone?

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi Janette, In order to troubleshoot this we will need some more information of your Galaxy Young, call our Galaxy Team on 0330 726 7864 who can talk you through this issue. Thanks.

    Describe the issue

  •  9 months ago

    I downloaded Kies for Mac OS and installed it on my computer (yes it is a Mac) it install OK. I put music into the Kies program which then told me to connect device which I did. Then comes the problem all I get is connecting and the circle going round it never actually gets there. Please could you help, Thanks

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi, To troubleshoot this issue for your we would recommend you contact a member of our Galaxy technical support team on 0330 726 7864 who will be able to assist you. Thanks

    Describe the issue

  •  9 months ago

    Describe the issue

    Answers

    Samsung E-Support 8 months ago

    Hi, In order to help you with this query we would require a bit more information. Please contact a member of our Galaxy support team on 0330 726 7864 who will be able to assist you. Thanks

    Describe the issue

  •  9 months ago

    I would like to receive email from my icloud email account as well as gmail

    Describe the issue

    Answers

    Samsung E-Support 8 months ago

    Hi, You can add other email accounts to your email application rather than your Gmail applications. You can do this by going to Settings > Accounts > Add account. Unfortunately, as iCloud is developed by a third party producer, we cannot guarantee it will be compatible with our Android device. Thanks

    Describe the issue

  • pezza 8 months ago

    Describe the issue

    Answers

    Samsung E-Support 8 months ago

    Hi Pezza, This sounds like a query your network provider should be able to assist you with. Here at Samsung we cannot unbar your phone. Thanks

    Describe the issue

Can't find what you need?

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Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

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Phone Support

Call to speak to a customer service rep.

Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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