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    One-to-one support with one of our helpful advisors for smartphones, tablets & wearables.

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    Samsung Kies

    Samsung Kies connects your mobile phone to your PC, making it easier for you to synchronize data between devices and find new apps.

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    Samsung Kies
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    S Note

    You can use your PC to efficiently manage all the notes you wrote on your mobile device using S Note.

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Downloads & ManualsExpand

User Manual

5.62 MB, pdf, ENGLISH

14 Mar, 2013

Software

  • SAMSUNG Kies,PC Sync

    Win XP/Vista/Windows 7, 66.33 MB, exe, MULTI LANGUAGE

    Version : 2.5.3.13043_14_1

    29 Apr, 2013

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  •  1 years ago

    for some reason the owners of the Samsung Galaxy Ace Plus telephones are not recieving any updates to get this new firmware

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Samsung releases the firmware updates to the Network providers who in turn roll these updates out to their customers. I would advise you give your Network provider a call for more information. Hope this helps. Thanks.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Harry, Samsung releases the firmware updates to the Network providers who in turn roll these updates out to their customers. I would advise you give your Network provider a call for more information. Hope this helps. Thanks

    Describe the issue

  • greenfinger 10 months ago

    How can I resolve the query of my mobile phone below Samsum GT-S7500 When people have been sending me texts recently I have been receiving the same message several times after a short period of time.

    Describe the issue

    Answers

    Datta 1 weeks ago

    I also faced same issue. I checked if it is a service provider problem or a phone issue, by inserting sim card in different phone. I did not observe the problem. Then I took back up of data and I did hard reset of the phone. With this the problem got resolved. I had to re install all apps and restore data.

    Describe the issue

    Samsung E-Support 10 months ago

    Hi, Please check with your network provider to ensure this in not an issue on their part. Thanks

    Describe the issue

  • 1 Answers

    Disable "log" ?

     1 years ago

    Is there a way to disable/deactivate the "log" section on a glalaxy ace plus.... rather than having to go through and delete all messages & calls etc,can it be simply prevented from noting all calls and mails

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Unfortunately, this is not possible as this is a restriction of the Android operating system. You can delete the logs as and when required. Thanks.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, No word yet but please keep an eye on the news section of our site. Www.samsung.com/uk/news Thanks.

    Describe the issue

  • Downie Max 1 years ago

    Have picked up duplicate contacts, email addresses etc and cant edit them out.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Go to Call Settings > select the contact you wish to edit or delete. Select the menu option on the left hand side of the home button and select edit or delete. Hope this helps. Thanks.

    Describe the issue

  •  1 years ago

    My version is 2.3.6 so my question is if is possible to get 4.1 or 4.2 android version for galaxy ace plus. Thanks.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, The most recent Android version available for you device is the Gingerbread OS 2.3.6. There is no current release date for a newer firmware for your product. Thanks

    Describe the issue

  • Shoosh 10 months ago

    I have tried dragging the icon to the remove at the bottom of the screen but the icon just stays put!!

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi Shoosh, As this is a preinstalled app from your network provider it cannot be removed. Thanks.

    Describe the issue

  • mike 10 months ago

    lm trying to transfer my contacts etc to my new phone have instaled samsung Kies but pc cant find driver !!!

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi Mike, We recommend that you uninstall and re install Samsung Kies. Please ensure that you are downloading the correct Kies for your model phone. Thanks.

    Describe the issue

  • quinny67 7 months ago

    I refreshed my emails last night and all of them disappeared! I re-refreshed this morning and have had to click " Load more messages" but still dont have the amount of emails I had last night

    Describe the issue

    Answers

    Samsung E-Support 7 months ago

    Hi, Yes, this can be changed in the settings. To do this, tap email > then press the menu button (on the phone) > tap more > account settings > and click recent messages. Once you have done this, you can select the number of emails displayed. Hope this helps.

    Describe the issue

  • alan cooper 6 months ago

    Describe the issue

    Answers

    Samsung E-Support 6 months ago

    Hi Alan, You could try this: Press "Windows + R" buttons. This will bring up "Run" edit box. Type "fsquirt" in the edit box and press Enter key or click "Ok" button. This will launch Bluetooth File Transfer wizard and you can follow the instructions for receive file. You must first start Receive File on Win8.1 and then send file from your other device (phone) to make this work. Hope this helps.

    Describe the issue

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