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Galaxy Z Fold4

SM-F936BZADMEA

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Not for sale
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Specifications

  • Processor

    3.18GHz, 2.7GHz, 2GHz

  • CPU Type

    Octa-Core

  • Resolution (Main Display)

    2176 x 1812 (QXGA+)

  • Size (Main_Display)

    192.1mm (7.6")

  • CPU Speed

    3.18GHz, 2.7GHz, 2GHz

  • CPU Type

    Octa-Core

  • Size (Main_Display)

    192.1mm (7.6")

  • Resolution (Main Display)

    2176 x 1812 (QXGA+)

  • Technology (Main Display)

    Dynamic AMOLED 2X

  • Color Depth (Main Display)

    16M

  • Max Refresh Rate (Main Display)

    120 Hz

  • Size (Sub Display)

    157.3mm (6.2")

  • Size (Sub_Display)

    157.3mm (6.2")

  • Resolution (Sub Display)

    2316 x 904 (HD+)

  • Technology (Sub Display)

    Dynamic AMOLED 2X

  • Color Depth (Sub Display)

    16M

  • Yes

  • Rear Camera - Resolution (Multiple)

    50.0 MP + 12.0 MP + 10.0 MP

  • Rear Camera - F Number (Multiple)

    F1.8 , F2.2 , F2.4

  • Main Camera - Auto Focus

    Yes

  • Rear Camera - OIS

    Yes

  • Rear Camera - Zoom

    Optical Zoom at 3x , Digital Zoom up to 30x

  • Under Display Camera - Resolution

    4.0 MP

  • Under Display Camera - F Number

    F1.8

  • Under Display Camera - Auto Focus

    No

  • Under Display Camera - OIS

    No

  • Main Camera - Flash

    Yes

  • Cover Camera - Resolution

    10.0 MP

  • Cover Camera - F Number

    F2.2

  • Cover Camera - Auto Focus

    No

  • Video Recording Resolution

    UHD 8K (7680 x 4320)@24fps

  • Slow Motion

    960fps @HD, 240fps @FHD

  • Memory_(GB)

    12

  • Storage (GB)

    256

  • Available Storage (GB)

    216.3

  • Number of SIM

    Dual-SIM

  • SIM size

    Nano-SIM (4FF), Embedded-SIM

  • SIM Slot Type

    SIM 1 + SIM 2 or Embedded SIM

  • Infra

    2G GSM, 3G WCDMA, 4G LTE FDD, 4G LTE TDD, 5G Sub6 FDD, 5G Sub6 TDD

  • 2G GSM

    GSM850, GSM900, DCS1800, PCS1900

  • 3G UMTS

    B1(2100), B2(1900), B4(AWS), B5(850), B8(900)

  • 4G FDD LTE

    B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B17(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B66(AWS-3)

  • 4G TDD LTE

    B38(2600), B39(1900), B40(2300), B41(2500)

  • 5G FDD Sub6

    N1(2100), N2(1900), N3(1800), N5(850), N7(2600), N8(900), N12(700), N20(800), N25(1900), N28(700), N66(AWS-3)

  • 5G TDD Sub6

    N38(2600), N40(2300), N41(2500), N77(3700), N78(3500)

  • USB Interface

    USB Type-C

  • USB Version

    USB 3.2 Gen 1

  • Location Technology

    GPS, Glonass, Beidou, Galileo, QZSS

  • Earjack

    USB Type-C

  • MHL

    No

  • Wi-Fi

    802.11 a/b/g/n/ac/ax 2.4G+5GHz+6GHz, HE160, MIMO, 1024-QAM

  • Wi-Fi Direct

    Yes

  • Bluetooth Version

    Bluetooth v5.2

  • NFC

    Yes

  • UWB (Ultra-Wideband)

    Yes

  • PC Sync.

    Smart Switch (PC version)

  • Android

  • Color

    Graygreen

  • Form Factor

    Folder

  • Accelerometer, Barometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Hall Sensor, Light Sensor, Proximity Sensor

  • Dimension (HxWxD, mm)

    155.1 x 130.1 x 6.3

  • Dimension when folded (HxWxD, mm)

    155.1 x 67.1 x 15.8-14.2

  • Weight (g)

    263

  • Video Playback Time (Hours, Wireless)

    Up to 20

  • Battery Capacity (mAh, Typical)

    4400

  • Removable

    No

  • Stereo Support

    Yes

  • Video Playing Format

    MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, WEBM

  • Video Playing Resolution

    UHD 8K (7680 x 4320) @60fps

  • Audio Playing Format

    MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA, DFF, DSF, APE

  • Gear Support

    Galaxy Buds2 Pro, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, Galaxy Buds2, Galaxy Buds, Galaxy Fit2, Galaxy Fit e, Galaxy Fit, Galaxy Watch5, Galaxy Watch4, Galaxy Watch3, Galaxy Watch, Galaxy Watch Active2, Galaxy Watch Active, Gear Fit2 Pro, Gear Fit2, Gear Sport, Gear S3, Gear S2, Gear IconX (2018)

  • Samsung DeX Support

    Yes

  • Mobile TV

    No

Reviews

Galaxy Z Fold4

4.1

Recommended by 79% of customers.

Write a review
5 stars 66%
4 stars 9%
3 stars 6%
2 stars 4%
1 stars 15%
Features 3.7
Performance 3.3
Design 3.4
Value 3.2
AI review summary
  • The reviews present a mixed sentiment towards the device.
  • Some customers praise the large screen, powerful performance, and innovative design.
  • Many others report significant issues with the device's durability and reliability.
  • The main positives include the large, immersive display, smooth performance, and great camera quality.
  • However, a large number of reviews cite major problems with the foldable screen, such as cracking, peeling, and malfunctioning.
  • Many also complain about poor battery life, overheating, and connectivity problems.
  • Overall, the reviews suggest the device suffers from significant design and quality control flaws that undermine its long-term reliability and value for many customers.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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Filters

467 Reviews

frustrated from fold4
1 (9,999)

2024-05-05

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
I am using samsung for more than 13 years, unfortunatelly, I am frustrated from the FOLD4 , i have chanaged wbattery under warranty and now again the same problem, it doesnt open when folded and you remove the charging wire and when i called call center, they were concerned and happy that warranty has finished! the issue i am talking about quality issues for a phone worth of USD 1900 that gets the same defect within two years! although i like the concept of the phone, but such defects, you will not find in another famous phone company. I was planning to buy the fold 6, now i have to pay to fix the fold 4 and i am really hesitant to consider the fold 6
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-05-06

Samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available for you from 8AM to 10PM GMT+4"

ME16
1 (9,999)

2022-08-30

London

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
I'm very disappointed, because 1. the battery is no lasting. I need to full charge 2-3 times a day. I've been used most time only the small screen. I don't understand, It's a new phone !! 2. the big screen's photo and resolution are very bad and quite fragile. I've dreamed a big big screen smartphone. Fold has a big screen but after use 2 days I prefer return to a standard smartphone. 3. When the phone is opened in big screen size, you can't hold it well without touches the screen. When you touched the screen, it's sent a click. Oh !! And when the big screen is opened, I must hold it with 2 hands otherwise it can fall down very easily. Too many hassles...
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-08-31

Samsung Support

Thank you for taking the time to share your feedback with us. We are sorry to read that you are unhappy with the design of your new Z Fold4 and find it hard to hold when using the large display. When it comes to the battery, the Z Fold4 will take a little time to adapt to your personal use. Please allow up to two weeks for the phone to be fully aware of your usage patterns. If you continue to have a problem with battery life after this period, please start by checking out this link of useful battery optimisation tips: https://bit.ly/SamsungUK-BatteryOptimisation. If after following the advice at that link you are still unhappy with the battery, please do not hesitate to contact us directly and speak with our Technical Support Team. You can find a plethora of contact methods and their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

Savera
5 (9,999)

2023-10-15

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
The phone is fablous. I am absolutely in love with ui and ux of this phone. Although the product wasnt delivered at my door step as promised and the customer serive people keep apologising to me while not solving my problem. So i had to go to Courier service office with money to get the phone. Apart from all these trouble, the phone is absolutely charm. I recommend people to buy from this website, because other places might charge you some extra money.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on Samsung Pakistan
Patio9910
5 (9,999)

2022-10-31

Pennsylvania

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I've had my fold 4 for over a month now. And I love it! I don't have the S-pen, I thought I'd need it, but I haven't thought about getting one at all. My fingers work just fine. I love the size of the tablet feature. Typing is so easy! I love watching videos or playing games! I do like when the I'm using it as a phone the width of the phone is perfect and not as wide as the note 20 ultra I had. The thickness doesn't bother me. It fits in my pocket just fine. I thought the crease would be annoying, but I don't even notice it. At all!!! Like right now, as I'm typing, I don't see it. Such a great phone!!
I recommended this product.
Helpful?
Kit_
5 (9,999)

2022-08-28

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
I had the chance to play around with one of these the last week and I can honestly say its pretty spectacular. I have no idea how they get glass to fold and make it seamless but they have. In hand it feels comfortable and aluminium casing makes it feel sturdy. When you open it up its basically a mini tablet so viewing anything looks great. One feature that i didn't expect is the multi app functionality so one screen can have either one or two shows running at once (4 total over 2 screens). The ability to fold the phone to a 90 degree angle and use the keyboard like you would on a PC is fantastic. Finally having the whole front of the phone as a screen (when folded up) is a fame changer.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
DrStrangest
5 (9,999)

2022-10-09

Tucson, AZ

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] The wider outer screen really helps typing experience, while the battery life is much improved, mainly do to the better power efficiency of the Qualcomm Snapdragon 8+ gen 1. Still want a pen silo, but a good pen case really helps having a pen accessible for the inner screen. I still wish stylus worked on outer screen too. Overall it really feels exactly like my Fold3 except with a better battery life and a slightly better typing experience which in the end are no small improvements. Still a PD 20W power delivery charger or better will help your day if you use your phone heavily as I do
I recommended this product.
Helpful?
Str8mess
2 (9,999)

2023-01-17

Dayton, Oh

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
2 (9,999)
[This review was collected as part of a promotion.] I have had a Note since I bought my first Note4. I even had the Note7. I heard they were no longer making the Note product so I tried this. It's a good phone. I'm disappointed that the pen only works if the phone is unfolded and open. I rarely open it. I do so to read books or play crosswords. I play a lot of games and play music. The battery goes down quickly. The camera is good. Just not as good as my Note. This really is a good phone. Just not good for me. When the S23 is released, I plan to trade this in and get that. Of everything I've seen, the S series is comparable to the Note. I would recommend this phone to those that have never used the Note or want a tablet that can function as a phone.
I recommended this product.
Helpful?
Response from Samsung:
2023-01-18

Social Commerce

Hello, Thank you for your thoughts on the Samsung Galaxy Z Fold4. Your opinion is valuable as we continue leading the charge on innovation. We're pleased you are enjoying the camera! I've attached some links that should help elongate the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany Apps are draining battery on Galaxy phone or tablet (samsung.com) Galaxy Battery - Optimization (samsung.com) Get the most out of your Galaxy phone's battery (samsung.com) smsng.us/Samsung-Support

Anonymous
3 (9,999)

2022-12-07

Auckland New Zealand

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
3 (9,999)
Product is so much better than fold 3. The better camera and now thinner edges makes the front screen so close to a normal smart phone means the biggest issues with the fold 3 have now been solved. Reliabilty is a bit of an issue though as i owned the fold 3 only to have the screen wear out and so refunded ... which was an absolute nightmare .... that now with my new fold the speakers are majorly faulty but im to scared to get sorted as the pain of dealing with the contracted suport company to Samsung in New Zealand is so bad it simply isnt worth the pain The only problem is the support in my country The new software is much improved also. I dont use a pen much... but would be nice to have a slot
I recommended this product.
Helpful?
Originally posted on Samsung New Zealand
Paterson
1 (9,999)

2023-12-03

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
Just a word of caution to people who are keen with the z folder. I got 2 Zfolders in the span of 3 years. The first one started to give issues with the wifi and bluetooth icon and the repair was expensive. As the warranty was over, I have to pay for the repairs. The z folder was given away. Thinking it was that former phone's one time fault, I got another Zfolder in March 2023 and here, in December 2023, the big screen gave way and it was a black out, the wifi icon cannot function and worst of all, the phone cannot read my SIM card. Luckily, only the folded small screen can be read for me to transfer data which is a pain as the wifi icon is out of order. Please think carefully before you purchase the Z folder!
Helpful?
Originally posted on Samsung SG
Denethor
3 (9,999)

2022-10-07

Durham, NC

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
3 (9,999)
[This review was collected as part of a promotion.] Compared to the same generation phone, the Fold is lower spec in every way. Fold4 vs S22 Ultra Fold main screen smaller, lower res, and lower Pixels per inch. Fold battery smaller yet has to power two screens. Fold pen not integrated. Fold main camera much lower res. Fold front camera much lower res. Fold weighs more. Fold video res half. So you're paying for a gimmick extra display and the most annoying case ever designed. Purchased to be able to run two apps side by side, which it can. So could my existing Note20 Ultra and tablet using the phone's hot spot.
Helpful?
Response from Samsung:
2022-10-10

Social Commerce

Hello, We appreciate you taking the time to review the Samsung Galaxy Z Fold4. All critiques are valuable as we strive to innovate and improve on the design and functionality of our products. When you get a moment, please look at the attached link, a video on Samsung’s YouTube channel unveiling the Galaxy Z Fold4. It showcases all the new features, plus the ways Samsung has met consumers asks, such as can it be lighter and stronger. This phone and its hinge are reinforced with our toughest aluminum frame. Appropriately named, Armor Aluminum acts like a suit of armor, protecting your folds from damage. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany Galaxy Z Fold4: Untold Stories | Samsung – YouTube smsng.us/Samsung-Support

Farhanov
1 (9,999)

2023-06-05

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
Bought phone 4 months back And screen got damaged when open fold This is my 3 fold phone of samsung Fold 2 @ screen damage Fold 3 @ screen damage Fold 4 @ screen damage
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on Samsung Pakistan
King jmg
5 (9,999)

2022-12-04

Phoenix AZ

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] After using the 22ultra I was curious to if I'd even like the fold but I was intrigued by the larger display. I decided to pull the trigger that get the fold and it was the best decision I've made. I was most concerned about photos but I was definitely surprised when I seen the quality with my own eyes. This phone is smooth! The displays on both inner and outer are beautiful! Build quality is top tier this thing is solid and worth every penny. Don't hesitate to buy the fold 4 it's just as amazing as it seems. This is an all around powerhouse and a hot to use daily.
I recommended this product.
Helpful?
lovelyasever2006
4 (9,999)

2022-10-06

Maple Grove, MN

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
4 (9,999)
[This review was collected as part of a promotion.] I ordered this during preorder and it came a few days later than they said, but it came. Adjusting to having a primary and secondary display isn't too much of a challenge, however I don't use the inside display as much. It's better to think of it as phone mode and tablet mode, since the s-pen only works on the inner display. I hoped they would've made it front screen compatible, but it's not. The display is super sensitive even with the extra sensitivity turned off, with it on its too much. I traded my S9+ in for this phone and needed the sensitivity turned on for winter because of my touch gloves, ended up leaving it on, this doesn't need it. One UI keeps crashing, which is annoying and I hope an update comes to fix it.
I recommended this product.
Helpful?
Anonymous
5 (9,999)

2022-09-15

Walsall

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
Awesome fold 4 10/10 5 days battery life just awesome only if the pen was built in the body.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-09-16

Samsung Support

We are pleased to see that you are happy and satisfied with your fantastic Galaxy Z Fold4! The device ready to unfold your world with endless possibilities! It's great to see that you particularly like the incredible 4400 mAh Dual Intelligent Battery to keep you powered all day and beyond. You will also be able to recharge it at super speed thanks to the device supporting 25W Super-Fast Charging. You can increase your creativity and productivity to the next level with an S-Pen Fold Edition or S-Pen Pro which are perfectly compatible with this device. Enjoy this superb masterpiece of technology that will make your life easier and smarter! ^CL at Samsung Support

RoRoGirl
5 (9,999)

2022-10-30

Spring Lake, NC

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] Bills and whistles don't even begin to cover all this phone As in can do the capabilities the features, the performance all out of this Galaxy not just world! This phone delivers hands down the time and time again! It's price tag might be A Little steep but I'm telling you it is worth taind then some. I head just bought the fold three a month prior and decided to pull the trigger and get the four and i now wish i had bought two fours it is absolutely worth the upgrade every minute at every day this is best of the best that's what you want look no further.
I recommended this product.
Helpful?
LordDaniel22690
5 (9,999)

2022-10-06

Indianapolis, IN

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I absolutely love my Z-Fold 4! I love that it is extremely well crafted and it is great to use with and without an S-Pen. I can't wait to see what comes after the Z Series, but I also love my new phone the way it is. No the fold in the screen doesn't distract from the images displayed, and no its not looking dirty or corrupted. I was most worried about the collection of dust and lint from pocket to pocket, to hand, to flat surface, wet surface and so forth. I was afraid of these things before, but no longer! This phone is really amazing. Thanks Samsung!
I recommended this product.
Helpful?
Disappointed Fold 4 user
1 (9,999)

2024-05-30

Essex

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
What a shame. Upgraded to Andriod 14 and One UI version 6.1 and now the handset is very unstable on WiFI connection and on Bluetooth connection. The handset is constantly scanning for a wifi connection when I have other devices including Samsung devices already connected to it. Now in the car, it can't connect to the Bluetooth connection. I am guessing this is the same issue as WiFi This phone worked perfectly fine until I upgraded the operating system that Samsung pushed to me as the upgrade. I now can't downgrade it either.......... nice job Samsung.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-06-01

Samsung UK Reviews Team

We are sorry to read that you have been experiencing a series of issues with your Wi-Fi and Bluetooth, on your Galaxy Z Fold4, after updating the phone to the One UI 6.1 software update. We appreciate the importance of being able to connect your phone to other devices and to the internet as swiftly and easily as possible, and we would like to share with you these two links, where you can find a series of useful troubleshooting steps about how to fix these issues permanently: https://spr.ly/6428eqYPr - https://spr.ly/6429eqYPT If they persist, please don't hesitate to reach out to our Support Teams, who will be ready to assist you further. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6420eqYPp In the meantime, we would like to reassure you that our software updates are always aimed at increasing the performance, stability and security of your device, and we always encourage our customers to update their devices for the best experience. ^CL at Samsung Support

AlexM
4 (9,999)

2022-10-06

Seattle

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
4 (9,999)
[This review was collected as part of a promotion.] Initially I wasn't set on the Z fold 4 because of the spec comparison to my S21 Ultra. I loved my ultra and the camera but I was very intrigued with the folding phone. Wanting a tablet also I couldn't justify buying a seperate device. This phone satisfies my want for a tablet and does not disappoint when it comes to the camera quality. Even with a less impressive camera it still does everything I would want my phone camera to do. The best part about this phone is how compact it is in my hand when folded, then extremely fun to use when opened fully. The only reason I am not giving it a 5 star is because the battery life is not quite as good as my s21. It lasts the day but I get pretty close to 0% by the time I am ready to charge it.
I recommended this product.
Helpful?
Caasheew
5 (9,999)

2022-10-13

NJ

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I'd always thought the Samsung flip and fold series of phones were just a phone I'd like in concept and not actually want to use. Then I got to use one for two weeks. I found that I loved being able to use the bigger screen for a lot of things. Watching movies or YouTube videos became a really enjoyable mobile experience and everything else just didn't compare. The phone does take some getting used to. The weight is noticeable and you'll definitely want to get a good case for this phone. But once you get used to the weight, you'll love using it.
I recommended this product.
Helpful?
Harleyrtd6od5do75d
5 (9,999)

2024-09-28

Liverpool

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
Best phone ever. The Samsung Galaxy Z Fold 4 is a remarkable device that pushes the boundaries of smartphone design and functionality. With its innovative foldable display, it seamlessly transitions between a compact phone and a full-sized tablet, making multitasking effortless. The enhanced durability and refined hinge mechanism offer a premium feel, while the powerful processor and improved battery life ensure top-tier performance for demanding tasks and applications. Its versatile camera system delivers stunning photos, and features like taskbar functionality elevate productivity. Overall, the Z Fold 4 combines cutting-edge technology with practical usability, making it a standout choice for tech enthusiasts and professionals alike.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-10-10

CX

Thank you very much for such a spectacular review of your Galaxy Z Fold4, Harley! We are blown away by your positive feedback and delighted to see how impressed you are! The genius foldable design provides style a versatility, with a convenient cover screen allowing your all the normal smartphone features and a large internal display that allows for a tablet-like experience, perfect for multitasking, gaming and so much more! Its powerful processor provides PC-like performance and its 4400mAh battery ensures you can enjoy your new smartphone all day long, even with heavy use! Plus, with a multi-lens camera set up, you can capture memories in perfect detail! The Z Fold4 is a truly magnificent smartphone, and we know you're going to love it for many years to come! ^CR at Samsung Support

TechnoSteve68
5 (9,999)

2022-09-09

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
Love this phone, I thought I wasn't but its gorgeous. I used to have the Note series and was so disappointed when they stop it, that I kept my note 10 plus 5G for an extra year thinking of what to do. Then came the fold, I wasn't interested until it was water proof but then waited again till this fold 4.i love it, it's easy to use, extremely impressive in a crowd, not too heavy and extremely fast with it 120HZ refresh rate. When I got the S pen Pro that made even more of a difference, its almost like have my Note again but just much better. I'm glad I went for this and don't ever think I'll regret it The only downside is if you have small-ish hands, you might struggle a bit But don't let that deter you, JUST GET IT and work things out after
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-09-10

Samsung Support

It's fantastic to see that your new Galaxy Z Fold4 has been more than worth the wait, Steve, and is already proving to be a worthy successor to your beloved Note series. It's been slimmed down in every area, except for the displays, to make it even easier to carry around, but this smaller design doesn't mean it's any less powerful, in fact it's quite the opposite. The new Taskbar makes multi-tasking effortless, and the superb S Pen Pro, which you're already a fan of, makes doing anything on the phone feel more interactive, quicker, and more efficient. The 120Hz refresh rate helps take all of your entertainment options to a whole new level as well. We're delighted to see that you're loving it as much as you are, and really appreciate your review, and recommendation. ^DB at Samsung Support

Firasshm
1 (9,999)

2022-10-30

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
Inner screens broke in the middle so fast!! We got two phones and both same issue.
Helpful?

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-20

Samsung support

Your feedback is valuable to us, and has been taken into consideration our valued customer. But, you may visit the service center for further check and diagnostics. Thank you.

Jo E
5 (9,999)

2023-10-05

Muntinlupa City

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
Ordered this on a Saturday Night and it arrived the Monday afternoon after. So amazed that it only took 1 and ½ day to pack and deliver. I love this phone so much. I upgraded from an S21 Ultra to this Galaxy Z Fold 4. The crease is noticeable in most angles, EXCEPT in the normal viewing angle, which is what matters most. It stands on its own perfectly. Speakers are loud. Camera zoom was still better on my S21 Ultra but the quality is pretty much the same. The folding capability is what really trumps my old phone. Performance is way better than my old phone as well. Gaming on this phone is just amazing with its large screen and dual stereo speaker system. Overall, an upgrade from an S Ultra series phone to a Z Fold series phone is very worth it!
I recommended this product.
Helpful?
Originally posted on Samsung PH
Ahmad991
1 (9,999)

2022-09-18

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
I bought Z fold 2 after a while the big screen start to have issues and all the sudden it stopped working. I took it to Samsung service center in mirdif city center and they told me i have to pay for the screen its not covered under warranty! I will never buy foldable phone again
Helpful?

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Marcus
5 (9,999)

2022-12-06

Minnesota

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] Pros: Works great all around. Thinner front screen means I can reach the whole screen with my thumb and larger screen makes it easier to see. Playing games, reading and general work is a breeze. Speakers are phenomenal and ober all the device is intuative and easy to use. I love the endless customization . Cons: some apps dont fill entire screen and occasionally I have to restart apps on larger screen as the touch screen sometimes doesn't respond. Finding the perfect case as been tough. Would definitely recommend this phone.
I recommended this product.
Helpful?
UnFoldIt
5 (9,999)

2023-05-19

Edinburgh

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
Last Samsung phone I owned was way back in 2007, the Samsung UpStage (just recently threw it out along with the leather battery case not realising how rare the little thing is). Fold 4 has me firmly back with Samsung phones again. Its a beast of a device. Had mines now around 5 months. I love the size of it in the hand whilst folded and it looks amazing without the case but if your like me and keep it in your joggers pocket all day, the rubber case definitely stops it sliding out. Only gripe is that pen cant be used on outer screen. Its just a little qol thats missed. Keep it clean and use it unfolded. Its brilliant. I'm very confident with saying that I will always have a folding phone from now on or until we get all this data in a contact lens. Cheers Samsung.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-05-22

Samsung Support

It's wonderful to see that you have been a big Samsung fan over the years, and have now upgraded to the Z Fold4! It's in a class of its own, with its revolutionary folding design, large display and powerful processing speeds. Enjoy all it can do. ^EM at Samsung Support

Traumatised
1 (9,999)

2024-11-08

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
The fold 4 is beyond an all night horror. I am always tearful whenever I think of it. Right in the middle of the night after charging, it switched itself off. In the morning, I tried to switch on but it didn't. After 24hours, it started overheating. Thinking it would explode. I'm so scared to to even try switching on. It is just lying there, useless after a battery change. I am so distressed and traumatised. It is simply a source of trauma, heartache and an entire waste of money. Pls pls stay away from fold phones.
Helpful?
Originally posted on Samsung UK
Terry L
5 (9,999)

2022-12-07

New Zealand

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
Large internal display aside, this phone is fantastic. As you would expect for the money a very high spec device that is very fast. Cameras are great. Makes gaming on a phone a practical and a great experience. The software on this makes everything so easy and practical. Now to the display. The outside smaller display looks great. Having the large inner display option is not just a gimmick! It really does create a whole new experience for a phone and is excellent. I am 58 years old and ny eyes are starting to weaken. Having this larger inner display means i can actually read content without having to reach for my glasses. Also watching video content from Youtube Netflix etc. is a great experience. If you are thinking of buying a Fold because it may suit you then trust me, it will.
I recommended this product.
Helpful?
Originally posted on Samsung New Zealand
Matt
5 (9,999)

2022-12-06

Georgia

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I previously had some co concerns before purchasing concerning its durability but I am very pleased with the phone so far. It's very durable, easy to use, and fast. Great for consuming content both for learning and relaxation. The one thing I do not like is that when apps are added tlor moved to either the front screen or the large screen they do not add or move on the other. Very small detail. It really is like having two phones in one, (this is a very minor complaint). Definitely love the device.
I recommended this product.
Helpful?
HeathenReborn
5 (9,999)

2022-12-05

Evanston, Wyoming

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I will never go back to a nonfoldable phone again. I have owned the fold three and now the fold four. They are amazing pieces of artwork! I can have three apps open at one time on my fold four, with no lagging on any of the apps. This phone is amazing for guys like me with big hands! I appreciate the Samsung stays out of politics as well! I have been a Samsung user for over 10 years, I will never switch my phone for another maker. Can't wait for the next foldable line of phones from Samsung. BR
I recommended this product.
Helpful?
hostoi
5 (9,999)

2022-09-01

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
Got my device for a few days, and it is absolutely a great experience! I haven't been this excited about a phone for a few years, it was getting really boring to always just get a slightly faster, slightly bigger phone with a slightly better camera. The Z fold is something else! Feels like a whole new product category that is here to stay. Performance is amazing with the new processor, photos/videos look great, and battery life has been fine for me - I charge it to 85% (I have the protect battery option on) and I end up with anywhere between 10-35% at the end of a day, depending on the usage, just topping it up in the car during my commute with the wireless charger, with fast charge turned off to protect the battery. Price is definitely high, but for such a futuristic device it makes sense.
I recommended this product.
Helpful?
Originally posted on Samsung Ireland
Tmac0777
5 (9,999)

2022-12-16

Warrensburg, MO

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] So I had a zflip3 and I traded it in for the fold4 for the bigger battery, spen ability, and the front screen. I love having a full front screen and then a tablet when I want to draw, watch movies, play games or when getting down to business. I can see spread sheets with ease and it syncs all my Microsoft accounts perfectly. I don't have a single complaint on my device other than its so big a watch pairs perfect so you can leave it in the purse or car if you need to and never miss a call.
I recommended this product.
Helpful?
OSmit
4 (9,999)

2024-01-05

Essex

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
4 (9,999)
I would always see adverts for the fold and have to talk myself out of it in case it wasn't what I thought it would be. All I did was stop myself from having a great phone. I love the versatility of it. Being able to quickly use the front screen to reply to messages and then open up the big screen when I want to browser the internet or in my job look at wiring diagrams. The only thing I fear is the inside screen protector peeling. So far I have a tiny lip at the bottom but it's so minor.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Brandizzle20
5 (9,999)

2022-10-26

Spokane, WA

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I bought this about 2 weeks ago and I love the new and improved camera, battery life. The phone seems to be more responsive then its predecessor (Fold3). I wish it would of come with a spen but luckily the fold edition from the Fold3 works good. The camera is almost as good as the s22 ultra, I also get about 2 days of battery life compared to the fold 3 were I would be lucky to get a full day without charging. I like how sleek the profile is. So many features that I need to experience.
Helpful?
Bruce
5 (9,999)

2022-10-16

Boca Raton Florida

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] Okay, so I am a tech guy. I love technology. This phone has all the great stats, look them up. However I also prefer classy tech. This phone has all of the features of any impressive new phone, and more. It opens wide, very wide. Sure, I had my concerns before purchasing. I mistakenly thought it would feel flimsy. The feel of this phone is incredibly solid. It only moves the way it was engineered to. I was also suspect of the screen not appearing flat after being folded. Insanely impressive screen. Applications seem to automatically know that they have more breathing room. Many apps provide greater information along side of the standard apps. The experience is truly not able to be expressed in words. Get one in your hands and you will no longer be satisfied with another, period.
I recommended this product.
Helpful?
Hercules038
5 (9,999)

2022-09-05

Manchester uk

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
Z food 3 was OK now I have z fold 4 some things are better but not size smaller than fold 3 so not impressed with that it's fatter when open so not a good fit in hand prefer my fold 3 as for everything else so far f 3 and f 4 neck and neck f 3 better for holding battery wise not much difference and really not noticing any better front or back camera so I'll give it few more weeks if I've not seen any substantial improvements my daughter will get fold 4 for school illkeep my f 3
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-09-06

Samsung Support

Thanks for sharing your feedback about our brand new foldable phone. The Z Fold4 has been redesigned to be bolder yet more refined. The screen size has stayed the same with a 6.7 inch inside display, and we've actually made the look and feel of it better thanks to the thinner bezel. The cameras have also been improved to take even better shots, particularly with Nightography. We think there is so much that you have yet to discover and we know you're going to love it! ^EM at Samsung Support

ConcreteHands
5 (9,999)

2022-10-15

Springfield Mass.

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] This is a game changer for my job. Articulating things with the S pen and the larger internal screen to corporate has never been easier. I am not sure what magic Samsung is doing in South Korea, but I work in a dusty harsh environment (which is why I have insursnce) and this device is exceeding all of my expectations. I feel like I can absolutely say for the first time in a long time about a phone, that is : "I want for nothing". Its hard to articulate how useful this device has been the past few weeks Ive had it, and I look forward to the next 2 years of ownership. I dont expect this phone to be perfect when it comes time to replace, my s20 ultra was far from it, but I truly believe based on what Ive seen so far; that this device will age gracefully all things considered. Keep up thr good work Samsung!!
I recommended this product.
Helpful?
Nothappyatall
1 (9,999)

2022-10-24

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
Don't buy a fold or flip phone read the problems that a lot of people have had with samsung not taking responsibility for the fold and flip phones developing a falt of the screen lifting and a black line appearing in the fold , im seeking legal advice now as samusung are a disgrace, please read in the samsung community what a lot of people are saying about the fold and flip phones and samsung backing out of their responsibility to the customer that pay thousands for there tech.
Helpful?
Originally posted on Samsung UK
Tubbutter1234
5 (9,999)

2022-10-03

Grand Rapids, MI

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I bought my Fold4 about a week ago. I switched from the iPhone 13 Pro Max. I've the kind of person who gets bored with a device fairly fast and I don't see that happening anytime soon with this one. This phone feels like is should cost what it does. Absolutely solid device. This thing is a tank of a phone and the cover display is surprisingly usable for someone with bigger hands. Can't wait to see how well this phone holds up and surprises me even more over the next year or two!
I recommended this product.
Helpful?
Funkle27
5 (9,999)

2022-10-05

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
Well it took me a week to decide to go for the fold but I'm so happy that I did. Its hard to see what the phone is like in shops as its fixed in one position so you can't get a feel for the phone and I've always been a Note fan but I'll never go back to a normal boring phone again the folding phone is the future. It's so much fun and when people see you open it up the are just gobsmacked. I absolutely love this device. Just got to wait for Samsung to make a 50mm size watch.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-10-06

Samsung Support

You are definitely holding the future of smartphones technology in your hands with the incredible Galaxy Z Fold4! The exquisite design of this phone makes it a true king of phones as you just need to unfold it to amaze everyone with the big, flawless and immersive 7.6-inch Infinity Flex Display with 120Hz. Aside from being truly wonderful with its innovative design, it is also extremely powerful with its 4nm processor, 4400 mAh intelligent-dual battery, 5G connectivity, pro-grade multicamera system and so much more! You are ready to unfold a world of possibilities with this incredible smart device and its superb design! ^CL at Samsung Support

Sheila2248
3 (9,999)

2024-01-11

Texas

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
3 (9,999)
I love the big screen it is easy to read. I love the ability to co duct some of my work business on this phone. But you would think when you pay 1800 for a phone you would 1. Get a longer warranty from manufacturer an 2. Get a product that lasts as long as it takes to pay it off. I bought this phone Dec 2022 and the inside screen is cracked at the fold and now I can't use the I side screen because when I open it instead of staying on it shuts itself off and I can't use it
Helpful?
Originally posted on Samsung UK
gelgel
1 (9,999)

2023-09-25

philippines

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
zfold 4 less than 1 yr old but have to replace the lcd since screen is not working when fully opened. no available loan unit so i have to purchase a spare phone. was advised that it will take a week or more. 2 other customers also have the same unit being repaired though different problem. other one is there's no.sound when fully opened. the other one shuts down by itself. seems that samsung needs to improve fold units. talk about the long queue on their service center
Helpful?
Originally posted on Samsung PH
Rene
5 (9,999)

2022-09-11

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
Git the phone for 2 weeks. From ios to android after 15 years... to me is a bit step. But didn't really regret about it. First most the sleek design I suppose is almost everyone tempt to it. Other then the folding line... and the front panel for typing messages need to get used to it cause the screen and keypad is smaller so for guys will be a bit tricky if you have manly fingers. Other then that I think this phone I still love it... mainly still the design hahha
I recommended this product.
Helpful?
Originally posted on Samsung SG
CraxyMom
2 (9,999)

2022-09-23

Michigan,USA

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
2 (9,999)
I love this phone. I had the Z fold 2. Now I've upgraded to the Zfold 4 and I love how clean the phone looks. However. It seems like once a day at minimum it freezes up to where I can't even power it down. It takes it about 3 minutes before it restarts on it's own. I've have factory reset it and nothing seems to fix this issue. Hoping samsung releases an update soon. If not I'm going to have to get it replaced, which sucks since I've only had it for a month...
I recommended this product.
Helpful?
Response from Samsung:
2022-09-26

Social Commerce

Hello, We appreciate you taking the time to review the Samsung Galaxy Z Fold4. At Samsung, we value all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached a link that should help with your phone freezing. If you need any further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. –Bethany Samsung phone freezes and crashes smsng.us/Samsung-Support

Doxboi
5 (9,999)

2022-10-16

Milwaukee,WI

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I decided to go from a Note 20 Ultra to the Z Fold 4. I didn't know what to do with my life when there were no more Notes to be had. I wanted to be sure I could still have a S-Pen, have a large screen and the functionality that I am used to. I have to confess it has the screen size and space that exceeded my expectations. At first it seems like a bunch of hype but once you learn how to use Multi Screen in a efficient manner it becomes a excellent device. In my line of work I find myself utilizing multiple screens and getting work done faster. Yes I do love the attention factor when I'm on dual screen and others see it, they always ask what is that! It actually is lighter than my old phone. The thickness when folded does not bother me at all. I think if you're going to like this phone once you use it and learn it's capabilities.
I recommended this product.
Helpful?
MelissH5353
2 (9,999)

2024-04-11

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
2 (9,999)
I absolutely LOVE this phone. It allowed me to do work on spreadsheets etc. that I had never been able to do before. I WISH there was a warning that if the screen protector started to bubble, you should get it replaced IMMEDIATELY, otherwise the actual screen breaks for no reason (under normal use). I convinced SO MANY people to buy this phone, because I loved it that much. Now I'm stuck with an 18 month old phone with one "smaller than average" screen :(
Helpful?

Features

3 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-04-12

Samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available for you from 8AM to 10PM GMT+4"

Display
4 (9,999)

2024-07-13

Motherwell

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
4 (9,999)
Overall I'm very impressed with the galaxy z fold 4, I just think the battery is not as good as my previous galaxy s21 plus, also I don't like that the always on display clock dimness can no longer be adjusted. Previously you could tap the clock while on locked screen and it would give you the option of setting the brightness of the clock. Now at night time when I watch movies with the lights dimmed, I can't see what time is displayed, it's far too dim
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-07-16

Samsung UK Reviews Team

Thank you for sharing your experience with the Z Fold4. We're pleased to hear you're impressed with the model overall. We are however sorry to learn some aspects haven't met your expectations, and understand the importance of enjoying impressive features you were able to utilise on your previous S21+. We recommend taking a look at this guide on our website for getting the most out of your battery, you can view this here: https://spr.ly/6428iXAgk The brightness of the Always On Display can be amended through the Good Lock app, which can be installed for free through the Galaxy Store. Once you've done that, download the LockStar plugin and amend the Always On Display brightness. If you need further assistance with your phone, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6420iXAgw ^AP at Samsung Support

AdamA
5 (9,999)

2022-10-07

San diego

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I've had lots of great phones, but this Z fold 4 is tops. I use it open about 80% of the time. Only gripe is that it is hard to open. Bought CatTongue Grips, put a small bit on side to grip and now perfect. Samsung really should have engineered something on the side that you can easily grab. If you were an older person with arthritis you would hate this phone. BTW, I do use a portfolio case, and this makes opening the phone only a little bit easier.
I recommended this product.
Helpful?
EllitC
5 (9,999)

2023-04-30

Liverpool

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
An amazing phone I moved to a flip version rather than a fold and I missed the extra real estate I also missed the extra battery life. I have to say moving from the Z fold 3 to the Z fold 4 is a massive improvement weight-wise and also with the real estate because it is thinner lighter and has less bezels. I regretted moving to the flip from the fold 3 due to the battery size and battery longevity very glad to be back in the fold family.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-05-02

Samsung Support

We do love our range of Flip phones, but it is great to see that you're getting absolutely everything that you wanted and needed from your Galaxy Z Fold4. The inner screen will make you feel like you have a tablet in your hand, and the lighter design will make it even easier to have it with you wherever you need it to be. The battery has been given a noticeable boost, so that it'll last even longer, and be available throughout your day, no matter how long into the night it goes. ^DB at Samsung Support

Chris
4 (9,999)

2022-10-23

Atlanta,Ga

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
4 (9,999)
[This review was collected as part of a promotion.] This is one of the best phones I have ever owned, as a network admin the fold feature and able to rdp into my network I'm responsible for monitoring from my phone which the decent size screen my productivity has increased drastically. I was really looking into this phone to try something different but who knew that "different" was what I needed. Only downside is the camera maybe and I say maybe because of the improved isp on the newer processor this phone generally produces better point and shoot default photos that seem to be better than the s22 ultra even with the inferior camera setup it's only when you get into the extra features it falls kinda short but it puts up a fight, but the phone can be expensive 8f you don't have a trade in I only got it because note 20 wasn't functional anymore it turned on but the Sim tray was damaged from a drop.
I recommended this product.
Helpful?
Xenon
3 (9,999)

2023-06-23

Springfied, MO

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
3 (9,999)
I got this about I would say 7 months ago I loved the things but about 4 months in it black screened me and I figured it was a one time thing but it did it again yesterday and that’s just something I’m not gonna send back to have returned. it’s no longer a reliable daily driver and I loved it when it worked it just needs to be worked out software wise great hardware good cameras, but it messed up the basics and ran before it could walk.
Helpful?
Response from Samsung:
2023-06-26

Social Commerce

Salutations Xenon, Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. Check out the article I have linked below titled, "Blank or black display on a Samsung phone or tablet" for some helpful troubleshooting steps you can take when you have some free time. Have you updated the software on your Galaxy Fold4 on schedule? If not, no worries. I have also included the link containing your device's software update. Please ensure that your Galaxy Fold4's software has been updated to the most recent version. Feel free to reach out to Samsung Support afterwards if you would like any additional assistance. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/troubleshooting/TSG01001470/ https://www.samsung.com/us/support/answer/ANS00077582/

Rena
5 (9,999)

2022-09-29

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
I got this on preorder and I love it. The screen did take a bit to get used to but now I feel strange when I use my s22 ultra. I did encounter a fault - camera stuck in selfie mode but wouldn't turn on and the main screen wasn't responding. This is the first out of nine Samsung phones I owned to have an issue but you've gotta give Samsung kudos, I handed it in for repair and it was back in my hands 26 hours later. Now that's service.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Gurps23
5 (9,999)

2022-08-31

West Midlands

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
Swapped from a Samsung s20 to the fold 4 and I'm blown away, both screen quality is amazing, the camera set up has allowed me to capture some amazing images, the power and processor to multi task is seemless and the phone does not lack under any high performance apps and also does not get hot I dont think I'll be stepping away from the fold world anytime soon, definitely best of both world of having a phone and a tablet built in one!
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-09-01

Samsung Support

We are delighted to see that you are enjoying our latest and greatest foldable device! The Galaxy Z Fold4 is the smartest hybrid between a phone, a tablet and a PC offering you the very best features of the three in great style! The big, immersive 7.6-inch Infinity Flex Display with 120Hz gives you a smooth experience while gaming, working or creating with full S-pen compatibility. The multi-camera system of this phone is truly amazing, letting you capture life in its true beauty and colours with increased flexibility at night and day. As you mentioned, this device is also incredibly powerful with its 4nm processor and 4400 mAh intelligent-dual battery keeping you powered at the highest speed for more than a day. Finally, this device is perfect for multitasking and maximising productivity as you can add apps to the new Taskbar for the quickest navigation. You are now ready to upgrade your life to the next level with a device that is ready to unfold a world of possibilities! ^CL at Samsung Support

Jubin
1 (9,999)

2023-06-20

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
I brought this 6 months ago and suddenly the internal screen is not working and blacked off. Screen back light is on and visible till the opening angle is 20 degree. that clearly shows bad quality of the product. I strongly feel the Flexible LED connector or connection to main board is loose. After 11 years of Continuous Samsung phone usage this is the first time i felt so disappointed. Even during Note 7 fall i never felt so down.
Helpful?
Originally posted on Samsung SG
Lez886
5 (9,999)

2024-03-14

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
The Samsung z fold 4 is a great phone but I'm on my 3rd. OK I had the z fold 2 the main screen stopped working. I was due a upgrade so I got the z fold 4. After around 6 months or so the main screen cracked on the seem. Got a replacement. Everything seems to be OK at the moment. When the phone to picked up I tend to touch the phone on the Wake up sensor. It sends the phone into a mini melt down. Other than that it's a great phone
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-03-14

Samsung UK Reviews Team

Thank you for the five stars, Lez. We are delighted to read that overall you are still happy with your new Z Fold4. We are a little unsure what you mean with the sensor, therefore we would love to hear from you directly, so we can ensure you are happy with the phone's functionality. Please get in touch with our Technical Support Team, who will be happy to help. You can find all our contact methods and their operating hours here: https://spr.ly/6428krueQ. ^CR at Samsung Support

Damny
4 (9,999)

2022-10-13

Phoenix

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
4 (9,999)
[This review was collected as part of a promotion.] I have had the fold 4 for a month now. The convenience of the small front screen for using your phone for normal stuff, and then the big screen when you open it up for videos and games is awesome. The downside is this phone has no volume. You basically have to use Bluetooth headphones to hear music videos anything like that. Speakerphone also is not loud. My note 20 had better sound. But other than the sound it is a great phone.
I recommended this product.
Helpful?
MattEFC
3 (9,999)

2023-12-31

Hinckley, Leicestershire

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
3 (9,999)
The screen size is useful when opened but quite thin and difficult to use when closed. The design of the internal screen protector is extremely poor. I had mine replaced after 10 months and the shop told me they get people in daily to have them replaced. Poor design work to have it fatigue fail 10 months in use. The phone is very thick when closed and is quite difficult to remove from pockets if you've got the Samsung case on.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-12-31

CX

Thank you very much for sharing your feedback with us, Matt. We are sorry to read that you experienced an issue with the folding screen protector, however, we are sure our experts replaced it with care and that you can enjoy the large display without a similar occurrence. The unique design of the Fold range takes some getting used to, but we have no doubts that with time your love will grow for this incredible, versatile smartphone! ^CR at Samsung Support

ConnieL429
5 (9,999)

2023-02-10

Milwaukee, WI

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
I have had the Z Fold 4 for about a month now and I absolutely love it. It's big and beautiful. Yes, it's definitely expensive but when I got it, I also made the decision to give my iPad Air to my daughter. The Fold is now my phone/tablet/laptop. Now obviously there are still times when you will need a full size laptop to do the heavy lifting but on a day to day basis, my Fold does the trick. I do NOT find it delicate or fragile. It is well made but I do take good care of it. Yes, you can feel the crease but it never bothers me and I barely notice it unless I think of it. But seriously, it's a folding phone. How picky are you? P.S. PLEASE do not tell people not to buy something based on your experience. I really get offended by that. Tell people your experience and let them decide for themselves. You may very well be in the minority with your opnion.
Helpful?
TrexxArms
5 (9,999)

2022-10-06

Fargo, ND

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I've had my Fold 4 for about a month now. This is the first foldable device I've had, and I was very nervous going into it. I had read a bunch of horror stories about other generations, but I decided to jump in. Definitely glad I did, as it's been a great experience. I primarily use the cover screen during normal days, and use the main screen for media consumption. Multitasking has been a wonderful experience as well.
I recommended this product.
Helpful?
Samp03
2 (9,999)

2024-12-29

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
2 (9,999)
My phone has been repaired multiple times and is quite temperamental. The apps frequently malfunction, and over time, the crease in the middle of the screen worsens until the display eventually blacks out, requiring another repair. There has been no physical damage to the phone, as I keep it in a very protective case and have always used screen protectors. Despite these ongoing issues, the large screen is fantastic.
Helpful?
Originally posted on Samsung UK
Young85
2 (9,999)

2024-06-26

Norfolk

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
2 (9,999)
To start with the phone was brilliant but with time it has become terrible. The battery only lasts half a day and the phone now doesn't even get a signal and its not a network issue as other phones on the same network get signal. We had the screen protector changed at Samsung and now it doesn't unfold properly. The idea is good but overall not a great phone and we are looking forward to changing it in 5 months time.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-06-27

Samsung UK Reviews Team

Thank you for taking the time to share your feedback with us. We are sorry to read that you are unhappy with your new Z Fold4, after experiencing issues with the folding display, connectivity and battery performance. To ensure you get the best battery performance possible, we recommend following the steps within this incredible guide on battery optimisation: https://spr.ly/6425gtklS. For further support and to discuss the signal and folding issue, we would like to speak with you directly and get more information. With more details we can ensure you get the most accurate and effective advice. Please contact our Technical Support Team directly. You can find all our contact methods and their operating hours here: https://spr.ly/6426gtkls. ^CR at Samsung Support

Johno
5 (9,999)

2022-12-07

Auckland, New Zealand

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
Really enjoy this phone. I was worried about it going from a note 10 plus, but not being water resistant - it's great! My biggest concern was the aspect ration, watching allot of youtube still give bars but it still works out a bigger screen than the note 10 plus. Multi tasking is so easy! I also use the front screen quite often for most of my daily tasks. It is heavier and thicker, you get used to it all in about a day. Battery life is impressive it adjust around after a week. You do need to watch crumbs / dust in your pocket, either use a different pocket or make sure that pocket is clean. I am using the samsung cover with kick stand, it wireless charges as well (without the pen in, i don't use the pen much at all anyways but at least have it). Highly recommend, despite the high cost. Hopefully will get 3-4 years out of it like i did with the note 10 plus. We will see!
I recommended this product.
Helpful?
Originally posted on Samsung New Zealand
buds115
5 (9,999)

2022-10-12

New York

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I've had the Z Fold4 for about a month and have been loving it. Coming from 8 years of getting every new iPhone it is a great breathe of fresh air. The innovation in this device is outstanding and I find myself being in awe of its capabilities fairly often. Battery life is good but not great. Working with the cameras has been an adjustment. OneUI has a lot of features and I'm continuing to learn more.
I recommended this product.
Helpful?
Kb9tzq
4 (9,999)

2022-11-29

Ramsey Illinois

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
4 (9,999)
[This review was collected as part of a promotion.] I think this a great phone the outter screen a little bigger than the fold 3 and the inside camera hides alot better than the fold 3 but speakers to me don't sound as good as they did on my fold 3. Also the last firmware update has made the phone a little glitch maybe the next firmware will fix it. Also I wish the outside screen was bigger. It also be nice to have pen support on the outside screen
Helpful?
Yasir Memon
1 (9,999)

2023-05-11

Auckland New Zealand

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
Hi, I bought this phone 6 months ago and still facing same issues , No stability , Automatically restarting, Hanging while i am call. Couple of time submitted to Support but No solution except they just re-install OS and stilll suffering. Hardware design is good but it has hardware level fluctuation with Applications which is causing to trigger to reboot. very annoying very bad experience.
Helpful?
Originally posted on Samsung New Zealand
Jhgebel
5 (9,999)

2022-10-09

Poplar Bluff, MO

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I've been using samsung products since the Samsung Galaxy Skyrocket & have alternated between the S & Note every other year. This is the first foldable I've purchased. Straight from the jump. I found the zFold 4 to be the best phone I have ever purchased. While some complain the front screen is too narrow, I find it to be the perfect size for one hand use, it fits in your hand like a glove and extremely comfortable/easy to use. In fact I find this size to be so convenient, that I rarely use the larger unfolded tablet! When using in tablet version, I prefer FLEX mode as it feels like I'm using a mini laptop, and is truly a game changer for phones. If I had to find a negative, I wish they would find a way to incorporate the s Pen into the hinge and make it compatible for the front screen. However, in saying this-- I will never own another phone that is NOT a fold! GREAT WORK SAMSUNG!
I recommended this product.
Helpful?
Panda
4 (9,999)

2023-03-01

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
4 (9,999)
I bought this phone for a month now and I can say this is a great phone if what you are looking in a phone is (flexibility, experience, display size and storage) then do not hesitate go for it. However, if you take battery life seriously then I recommend passing on this phone. I think it's a great phone overall and no extra care required while dealing with it, just typical phone care.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Brian P
4 (9,999)

2022-10-05

Dallas,TX

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
4 (9,999)
[This review was collected as part of a promotion.] Samsung has made minor tweaks as the years have progressed to make this phone into a more viable daily driver rather than futuristic prototype. The z fold 4 is a very solid device that you can feel that it won't just snap in your hand after a quick use. Though the phone is only one generation newer than my previous z fold 3 it cranks out what feels like twice the performance in not only speed but battery life also. Not only has the phone been more optimized for more screen usage, but the camera has had an overhaul which had made this phone great even if you're in the nose bleed seats at concerts with its amazing crisp zoom. Samsung had really made this phone spectacular and has made me confident enough to keep my Sim card in this phone without feeling as if I'm needing to swap out due to it being uncomfortable. Truly a marvel of a handheld device that I look forward to see improve as time progresses.
Helpful?
Scott
5 (9,999)

2022-10-28

Colorado

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] The Galaxy Z Fold4 is by far the most useful phone I've ever owned. The outer screen can be utilized as one would with any regular smartphone, open the device for a full tablet experience, complete with S-Pen functionality, desktop mode web browsing, etc... from Google Sheets to social media this device truly gives the best of both worlds - mobile and desktop - in one seamless experience. The cameras produce amazing photos and videos with impressive clarity, one handed mode is great for quickly and easily swipe typing short messages or for reaching the top of the screen for apps that don't have the sense that samsung One UI does. Beyond any of that the device is simply beautiful, feels premium - even the slightly softer inner screen, and responds faster than I can think. There's no waiting for the device to do what you're expecting it to do, it already did it by the time your thoughts caught up to it.
I recommended this product.
Helpful?
Bombi128
5 (9,999)

2022-10-20

Chesapeake, VA

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] Bought this a month ago switching from apple. What caught my attention the most was the folding feature which I had never seen before eventhough it is the 4th edition. Not going back to Apple at all. Another thing I love the most is the accesibility to third party apps and customization which Apple is super against. Not looking back and looking forward to wahts coming in the future
I recommended this product.
Helpful?
QueenArcher 7344
1 (9,999)

2023-05-05

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
DO NOT BUY!! I have not had my phone longer than 6 months and I consistently receive the "Moisture detected in changing port" error message. I have attempted several troubleshooting steps between Samsung support and various other tech websites to have none of them work. I cannot trust samsung phones anymore and am going to try to trade it in for a Google pixel 7 or Apple iPhone.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-05-05

Samsung Support

We are disheartened to see that you have been experiencing a continued issue with moisture detected in the charging port of your Galaxy Z Fold4. We also appreciate that you have followed several troubleshooting steps from our colleagues, although the error message is persisting. In this instance, we recommend sending an Error Report from the Samsung Members app to one of our engineers who will be able to understand what is causing this specific error message to appear to reach a resolution as soon as possible. The steps to send an Error Report to an engineer can be found here: https://bit.ly/ErrorReportSamsungMembersApp Alternatively, you can book an appointment to have your device checked in one of our Experience Stores. You can book your appointment here: https://bit.ly/BookAppointmentServiceStore Although we appreciate that you decided to purchase a different mobile phone, we still recommend sending the Error Report or visiting your closest store, so our colleagues can get to the bottom of this for you. If you have any questions, or need further support, you can still contact our Support Teams who are always ready to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support

Letsgotoday2182
5 (9,999)

2022-12-05

Monroe, GA

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I bought the new Samsung Galaxy Z Fold4. Let me just stop right now and tell you this was THE single greatest decision I have ever made with a phone. Not just the greatest phone decision, but this is definitely the greatest smart device and piece of electronic equipment I have EVER purchased!!!! Purchase yours today if you want to have your mind blown and live your best life!!!
I recommended this product.
Helpful?
Tensae
1 (9,999)

2023-08-07

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
Don’t buy this device it’s really bad experience I have …recently less than 6 month I purchased and the foldable part coming not stretch and when I go back service Centre the give very bad service and with out proper check the told me half of the will charge me for fixing ….am not recommend this device who want to buy …and very unprofessional Custmoer service from service Centre
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-08-10

samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available for you from 8AM to 10PM GMT+4"

s1nner2077
5 (9,999)

2022-12-19

Arizona

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I was skeptical when the fold originally came out so I waited a few generations before getting the Galaxy fold 4. Coming from a Samsung Galaxy S21 Ultra I didn't think the foldable lineup would compete. Man was I wrong. I am surprised how much I use the amazing features in the fold lineup. From gaming to multitasking I'm hooked. I will not be going back to a "normal" phone.
I recommended this product.
Helpful?
Amirud
3 (9,999)

2024-04-29

Glasgow

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
3 (9,999)
Bought this phone in November 2022, last month a white line appeared on the right side of the inner screen. Then last week the whole inner screen does not work and a black screen has appeared over lapping both inside screens. I have never had issues with Samsung, as I have had many of their phones over the years. Till now. I hope they can get it fixed, as I do like the phone.
Helpful?
Originally posted on Samsung UK
Ahab
5 (9,999)

2022-11-01

Ruskin FL

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I bought the Z Fold 4 the day it came out. I switched from IOS, and it was actually a seemless transaction, it was so easy, and the interior display is so so so so much more durable than people say. It's absolutely amazing. When I first got it i was worried about its durability, but really their is nothing to worry about. It's just like a glass display on your standard phone.
I recommended this product.
Helpful?
JoeInMD
5 (9,999)

2022-10-06

Maryland

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I've been waiting for a phone like this for a long time, and the Z Fold4 does NOT disappoint. It seems like a sturdy phone, has a beautiful display, and fast navigation. The one thing I would change on it is to have the S Pen work on the front screen when the phone is folded. I was surprised by this, but it's not a huge deal. Overall, I'm extremely satisfied with this device.
I recommended this product.
Helpful?
Luvmyphone
5 (9,999)

2022-10-18

Wallkill, NY

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] Using for 2 weeks now, reading long term reviews of other folds gave me confidence to commit to the fold 4. Serious upgrades with screen to save battery and increase overall efficiency. Go most of the day not opening the phone, some days the screen is open non stop. Great for everything. I'm not a tablet person, BUT having a phone that can turn into a tablet? Sign me up.
I recommended this product.
Helpful?
jeffkhvrp2
5 (9,999)

2022-10-06

Milpitas, California

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I was very skeptical of purchasing a Fold phone. I wasn't sure if I would like it or sure if it was durable enough for my use. After recieving it, I totally fell in love with it and it seems to be built very durable. After using it for a short period I can't imagine going back to a regular phone. It is everything I hoped for and more. It is a totally "Cool" phone/tablet.
I recommended this product.
Helpful?
Nicholas Herndon
5 (9,999)

2022-12-15

Lynchburg, VA

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] Other than the sheer size of this thing, the device delivers all of the functions and productivity that most hard core android users love. Yes it is a learning curve in order to get use to the phone but just like any other device with time comes mastery. I have always said Samsung devices, are sharply designed, with attention to detail and are easy to use and set up.
I recommended this product.
Helpful?
Trk1
1 (9,999)

2024-07-16

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
It was going well until the inner screen broke!! Need to send off for warranty repair but unlikely it will get fixed tag lots of reviews advising other people couldn't get a free fix and Samsung wanted to charge them a lot of money, for a serious design flaw. I'm totally disappointed, first Samsung phone in 6 years, wish I hadn't bothered ,a potential waste of money!
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-07-18

Samsung UK Reviews Team

We are sorry to read that you are not happy with your Galaxy Z Fold4 because the display is not working. It is also our understanding that you contacted our Support Teams, who have already assisted you with getting your device sent to your closest Service Centre to be repaired. While we appreciate that this situation is not ideal, we would like to reassure you that our engineers will do everything possible to restore your device back to its perfectly working condition, so you can continue making the most of its great versatility and impressive technology for many years to come. In the meantime, if you have any questions, please don't hesitate to contact our colleagues again. For future reference, you can find our full contact details and opening times here: https://spr.ly/6420iY18s We would also like to reassure you that all our devices, including the Z Fold range, are thoroughly tested at the time of manufacturing to ensure they meet our high standards of quality, durability and performance. ^CL at Samsung Support

Jto1990
1 (9,999)

2023-07-10

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
Too fragile, owned for 6 months and warrantied twice. I really liked this phone, but as careful as I tried to be, dust and debris would get in the hinge and then it wouldn't open all the way. It's very nice of you only use it in the office, but if you take it outside or work in the field this is not for you. I switched back to an S23 after it broke a second time.
Helpful?
Response from Samsung:
2023-07-11

Social Commerce

Hi there Jto1990, thank you for taking time to share your thoughts with us about your Samsung Galaxy Z Fold4. We are happy to hear you were able to get the warranty process taken care of for your device. We understand everyone has specific needs with their device depending on usage, profession, and lifestyle. We are also happy to hear you were able to work with us to get you the device to best suit your needs and lifestyle. We appreciate you being a Samsung customer. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jna97
2 (9,999)

2024-07-08

Worcestershire uk

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
2 (9,999)
The idea itself is amazing to be able to open your phone to a bigger screen. But inner screen has a lot of issues I had to replace my phone after a year due to inner screen blacking out. There are also system issues such as the phone itself is slow and it freezes a lot. Overall its a good idea but there is some improment needed as this is not a long term phone
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-07-10

Samsung UK Reviews Team

We appreciate you taking the time to share your experience with the Z Fold4. While we're pleased to hear you're enjoying the ability to expand your display, we're sorry to learn you've encountered issues with the internal screen and performance. We recommend following the guidance on our website for support with improving the performance of your phone so that it always functions at its best. You can view this here: https://spr.ly/64259vWyW As for the issue you've experienced with the display, we're pleased to hear this was replaced but understand it's disappointing to require this so soon into ownership. If you need further support, our experts are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/64269vWyC ^AP at Samsung Support

Project17
1 (9,999)

2023-01-28

Portchester

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
1 (9,999)
Good when it works Samsung have had my phone for 3 months in total they can't work out why the mix stopped working and keep sending back not fixed so stay clear from this phone spent 3 years saving on it to still not have the phone I paid for had to buy a Google pixel 7 as could not afford another phone at that price shame but when. It worked was amazing
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2023-01-29

Samsung Support

Thank you for taking the time to share this review with us about your experience with the Galaxy Z Fold4. We would love for you to be able to continue enjoying the incredible performance and smartness of your device as soon as possible. If your device is still showing the same issue, we recommend contacting our colleagues again with more information and details on it, who will be able to assist you further with the next steps for a further assessment and, if necessary, a repair. It would also be beneficial to send an Error Report to our engineers, who will be able to understand if the issue is software or hardware related, and to offer you alternative steps for a definitive solution. The steps to send the Error Report from the Samsung Members app can be found here: https://bit.ly/HowToSendErrorReport Our Support Teams contact details and opening times can be found here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

Androidaunty
3 (9,999)

2024-06-14

Cardiff, Wales

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
3 (9,999)
Keyboard is too small front screen or too big as it has a gap om the inner screen. Samsung auto text changes words repeatedly and makes no sense. Samsung doesn't work well with google insisting use of Samsung software. Samsung password Manager signs out and forgets most passwords....very annoying. The pen in some apps is good and fun free wallpapers.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2024-06-16

Samsung UK Reviews Team

We appreciate you taking the time to share your experience with the Z Fold4. While we're pleased to see you're enjoying the functionality of the S Pen and the ability to customise with free wallpapers, we're sorry to learn other aspects of this model haven't met your expectations. It is our understanding that you've encountered issues with the predictive text features. Predictive texting is a feature that makes it quicker and easier to send messages by suggesting and changing words as you type. The more you use predictive text, the better it will become at suggesting your most used words and phrases. You can turn predictive text on or off, remove suggested words and personalise it to suit you. We have an excellent guide on our website that explains how to can amend predictive texting features and get the perfect typing experience for your needs, here's the link: https://spr.ly/64235FsXB You're also able to increase the size of the keyboard to suit your needs. To do this, head to Settings > General management > Samsung Keyboard settings > Size and transparency > Drag the corners of the keyboard to your desired size. We're also sorry to learn you've encountered issues with Samsung Pass. We recommend clearing the cache of the app (no data will be lost) by heading to Settings > Apps > Samsung Pass > Clear cache. As for the gap, we'd like to look into this further for you and assist you with any other issues you've encountered if the above steps aren't successful. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/64245FsX8 ^AP at Samsung Support

Richcliff77
4 (9,999)

2022-10-06

Delaware Ohio

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
4 (9,999)
[This review was collected as part of a promotion.] I like the new phone and the new features however the outside screen is too small to use I decided to keep my note 20 as I use it for navigation in the car the NFC is also spotty suggest making the outer screen big enough to hold the S Pen you would sell a lot more of these phones of the outer screen was bigger please also add the SD card slot back
Helpful?
kingjsun
5 (9,999)

2022-10-06

Lakewood, Washington

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] This phone is fantastic. Honestly, I am scared to unfold it as I don't want to put wear and tear on the seam, but what's the point of having it if you're not going to use it, right? So I do when I want to watch videos or enhance certain apps. Like the DJ app, so much room to control, toggle and switch tracks. As I said, this phone is fantastic.
I recommended this product.
Helpful?
mohnolith
5 (9,999)

2022-10-24

St. Louis, MO

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I really like the Fold 3, but the camera still wasn't there. For the price it just didn't make any sense. Now, with the 4, the phone finally can compete with the big dogs. The screen is phenomenal. Surfing the web is so much more fluid on this big beautiful screen. Even with the tiny indentation in the middle, I can swype on my keyboard with ease.
I recommended this product.
Helpful?
Hannah barnrtt
5 (9,999)

2022-10-06

Mantachie, ms

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] This phone is amazing!! I was skeptical at first but now I won't be going back to iPhones ever again. Everything about this phone is awesome I love how now I can read my books and Manga on a big screen and can have multiple things split screen to multi task. The hinge works great you can't really even notice the crease I'm just in love with it.
I recommended this product.
Helpful?
Dipendra
4 (9,999)

2022-10-29

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
4 (9,999)
I am pretty happy about this Z fold 4 except when i save my web browser to home page .It only save to the one screen.if i am using big screen then i am able to see only on big screen .i am unable to see the browser i saved on small front screen.Samsung really need to fix this issue.Other than that i product is really useful on day to day basic.
Helpful?
Originally posted on Samsung Australia
Gabriel OF
5 (9,999)

2022-10-01

South East

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
I was in love with first Fold, even if it was just an "unfinished" phone. But with the 4, a dream comes true for me. I was used with Note series, so this was the best upgrade I had in my entire life. A water resistant foldable, feels so nice watching movies, football or gaming. Just love it. My next phone will be definitely another foldable.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-10-02

Samsung Support

Thank you for the awesome review, Gabriel! We are very pleased to read how happy you are with your new Fold4! With such a unique and robust design, as well as powerful performance to keep up with all your streaming and gaming needs, it's easy to see why you're so impressed! ^CR at Samsung Support

SAIRS
4 (9,999)

2022-10-24

New jersey

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
4 (9,999)
[This review was collected as part of a promotion.] Features are great. Except for vidoes the fold is not that practical. Also when we fold and unfold the apps wont seamlessly open and needs relaunching. Its a fun form factor tho. Looks fabulous and stylish. Performance I havent noticed any delays being a heavy user. Battery doesnt last well for me compared to my previous iphone 13 pro.
I recommended this product.
Helpful?
Jocee1109
5 (9,999)

2022-12-07

New Zealand

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
I am 62 years old with terrible vision to match. I bought this phone & cannot believe how the huge screen has changed my life. I am no longer straining my eyes to see my screen as this Fold 4 is huuuge. Price point OTT but as I was going to upgrade my old phone and also buy me a laptop, this phone solved both my issues. So win, win!
I recommended this product.
Helpful?
Originally posted on Samsung New Zealand
Nobuds
3 (9,999)

2024-01-14

Edinburgh

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
3 (9,999)
Is it worth the heafty price tag is my question? The front screen for me is a little small and to type can be very annoying. Love the big screen aspect unfolding. It doesn't fold flat which poor and the screen protector needed replaced within 8 months. Not ideal. To compare the ultra 23 its not on the same level which disappointing.
Helpful?
Originally posted on Samsung UK
Devontay
4 (9,999)

2022-10-06

Anna texas

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
4 (9,999)
[This review was collected as part of a promotion.] I have had this since lunch this is a fantastic device great phone with great multitasking features my first fold phone from a note 20 ultra and I'm loving this the battery is pretty solid camera is really solid but that inner display is incredible I'm only giving it 4 stars because I haven't had it over 6 months but this is great
I recommended this product.
Helpful?
Ezcrash
5 (9,999)

2022-12-06

Stanley, ND

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I have owned this phone a little over 2 months, it is jam packed with so many useful and awesome features. I love the open folding, full size screen, i can use my phone truly like a small lap top with some added accessories. I will not own another flat phone this is a true step in the right direction. Great job!!!!!
I recommended this product.
Helpful?
TerrarianYoyo
5 (9,999)

2022-10-15

Thousand Oaks, California

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I pre ordered this phone not thinking much about it, but I was excited because it was going to be my first foldable device and I absolutely love it. I love being able to use the smaller outer screen for normal social media use. Then whenever I need to play games or watch videos I can open up the beautiful large screen.
I recommended this product.
Helpful?
Chris2504
5 (9,999)

2022-08-27

Preston

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
Really good device love the mix of phone and tablet, very good build quality which I was not expecting always had samsung devices and I really think they are o to something here. Only issue I have is the battery is a little short but not so bad it is a deal breaker. The last thing is the cameras are more than adequate.
I recommended this product.
Helpful?
Originally posted on Samsung UK
Response from Samsung:
2022-08-30

Samsung Support

Thanks for the five stars and your feedback, Chris! We are delighted to read how much you are loving the quality build and design of your Z Fold4! The battery can take a short while after purchase to adapt itself to your usage patterns, so we recommend using your new smartphone as normal, and over the next couple of weeks, you will notice an improvement! ^CR at Samsung Support

C Worrell
5 (9,999)

2022-12-05

Haysville, KS

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
5 (9,999)
[This review was collected as part of a promotion.] I had always been aware of the phone and had not actually seen it until about a month ago when I purchased it. The large second screen has been a life saver when trying to take close up images and viewing them. It is so much easier to see. Other than that, I have had zero issues with the phone and all of my apps.
Helpful?
Mj01142
3 (9,999)

2024-12-05

Leicester

Storage : 256 GB | Color : Graygreen | Number of SIM : Dual SIM
3 (9,999)
It is very good phone but inside screen can break when protection fall off. It is kinda kinda thick and hard to use without case as it scratches screen very easy. Case is very expensive around 80 puounds and breaks so fast. A lot of apps and watching movies are bad with open screen as aspect ratio is not good.
I recommended this product.
Helpful?
Originally posted on Samsung UK

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*Network: The bandwidths supported by the device may vary depending on the region or service provider.

*Battery - Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors.

* All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.

* Wi-Fi connection and speed may vary depending on the usage environment.

* The network capacity and data transfer speed may be reduced while dual SIM cards are used at the same time.

* Size and weight may vary by the device's configuration and manufacturing process.

* Screen measured diagonally as a full rectangle without accounting for the rounded corners.

* Images are for illustration purposes only and the accessories are sold separately.

* Features and Specifications are accurate as of commercial launch but may be subject to change without prior notification.

* CPU Speed - Based on maximum clock speed, the maximum clock speed of performance core and efficiency core respectively.

* Battery time is based on our own laboratory measurements, and may vary depending on factors such as device settings, usage patterns and operating conditions.

* Network: 5G network availability may vary depending on the country, network provider and user environment.

*Display Size: Measured diagonally, Galaxy Z Fold4's Cover Screen size is 6.2” in the full rectangle and 6.1” accounting for the rounded corners. The actual viewable area is smaller due to the rounded corners and camera hole. Galaxy Z Fold4's Main Screen size is 7.6” in the full rectangle and 7.4” with accounting for the rounded corners; actual viewable area is less due to the rounded corners and camera hole.

Battery Capacity (Typical): Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 4275mAh.