HE1 or HE2 is shown on the display of my washing machine. How can this be fixed?

Last Update Date : 2018-04-09

HE1 or HE2 indicates Heater Error. Please turn off the washer dryer and wait for about five minutes to cool it down and after that restart it and check. 


If the fault still persists, please contact Samsung Customer Care with respect to your country location.



UAE : 800-SAMSUNG (800-7267864) - From 08:00 am – 10:00 pm [GMT+4] (All Week Days).OMAN : 800-SAMSUNG (800-7267864) - From 08:00 am – 10:00 pm [GMT+4] (All Week Days).BAHRAIN : 8000-GSAM (8000-4726) - From 07:00 am – 09:00 pm [GMT+3] (All Week Days).Kuwait : 183 (CALL) 2255 - From 07:00 am – 09:00 pm [GMT+3] (All Week Days).Qatar : 800 (CALL) 2255 - From 07:00 am – 09:00 pm [GMT+3] (All Week Days).You may also book a repair thru Samsung Cyber Service.

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