Use voice controls with your 2024 Samsung Smart TV model DU7000

Last Update date : 2024-04-05

You may be unable to use the voice control function with your 2024 Samsung Smart TV model DU7000. This is because the Samsung remote provided with your DU7000 Smart TV does not support the function. However, you can use voice controls with your Smart TV if you have the SmartThings app on your phone or tablet.

In a stylish living room, a man sits on a sofa using a Samsung Smart Remote to navigate his Samsung Smart TV, which displays a scenic view
In a stylish living room, a person uses a Galaxy phone to control a Samsung Smart TV through the SmartThings app's virtual remote, visible on the phone's screen, with the TV visible in the background

To use voice controls with the SmartThings app and Bixby, your Smart TV must be registered to the SmartThings app on your phone or tablet. You can use the steps below to register your Smart TV (necessary only if not done previously) and then use voice controls.

1 Navigate to and open the SmartThings app on your device, then tap the Devices tab, and then tap Add (the plus sign).
2 Tap Add under Samsung devices, then tap TV, and then select your device when it appears.

Note: From the Add device screen, you can also tap Scan nearby to find your device.

3 Follow the instructions to add your Smart TV to the app.
4 After successfully registering your TV, navigate to and select your Smart TV within the SmartThings app. Then, press and hold the Microphone icon displayed on the virtual remote's screen, and speak your command.
A Galaxy phone displays the SmartThings app's virtual remote, enabling users to control a Samsung Smart TV directly from their phone

Note: 

  • The DU7000 model only supports Bixby as the Voice Assistant.
  • You can find the voice control option in your Smart TV’s Settings menu. Navigate to All Settings, then select General & Privacy, and then select Voice.
  • If you have any questions after verifying the above, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you. 

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