100" Neo QLED QN80F 4K Samsung Vision AI Smart TV (2025)
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Highlights
NQ4 AI Gen2 Processor
Feel the full power of AI in 4K
Supersize Picture Enhancer
AI-powered image enhancements tailored to a super large screen
Quantum Mini LED
Our most advanced Mini LED technology
Dolby Atmos®
Immersive surround sound with top channel speakers
20 Years Global No.1 TV
20 years of innovation, 20 years of excitement. *Source: Omdia, Feb-2026. Results are not an endorsement of Samsung
[TUV] Real Quantum Dot Display
Certified as Real Quantum Dot Display with Quantum Dot sheet and Blue LED applied according to IEC standards.
[SGS] No Cadmium
The Quantum Dot sheet used in QLED TVs has received certification for compliance with the RoHS directive and has been verified to contain no cadmium by the global certification institute, SGS. *This logo is a variation of the original SGS logo for marketing purposes.
Features
Supersize your experience with Samsung Vision AI
Key features at a glance
Companion that enriches your life
A smarter voice assistant
Bixby
With updated intelligence, Bixby in your Samsung AI TV is the perfect center of your AI home. It can process multiple commands at once, and it's better at grasping the wider context. Enjoy smoother conversations, easier searches, more intuitive reactions and seamless device control.
* Voice commands and multi turn is supported for 10 languages (US/UK/IN(en)/DE/FR/IT/ES/BR/MX/KR).** Not all accents, dialects and expressions recognized.
*** Q8F and above support far-field mics. Q7F and above support TV remotes. U8000F needs a SmartThings mobile remote.
Settings that intelligently optimize picture and sound
AI Mode
AI Mode offers a quick-access menu to adjust adaptive picture and sound settings, intelligently optimizing your TV experience to your surroundings and the content you're watching.
Sound optimized and remastered to your content and space
Adaptive Sound Pro
Listen to sound just as the creators intended, with clear voices and vivid, balanced tones. Your TV's AI processor recognizes different sounds — like dialogue and background music — and optimizes them for their type and your room's acoustics, before ultimately refining them with audio remastering technology.
* Experience may vary depending on the content and environment.
Make your own mood-matching wallpapers with AI
Generative Wallpaper
Choose keywords for the ambiance you want, and let AI work its magic. Your TV will generate beautiful, one-of-a-kind images that can change the atmosphere of your home.
* The number of generation attempts allowed per day may be limited.
Stay connected to your pets while you're away
Pet Care
Use your TV as a pet-sitting assistant when you're outside. Your TV can detect noises like barking through its microphone, and then automatically turn on your pet's favorite content to calm them down.
* Real-time streaming on mobile devices is supported on Android OS 11.0 and higher versions or iOS 16.0 and higher versions, and is available on 2025 Samsung TVs and later models. It only works when the TV is turned off.* TV must be connected to a power source to use this feature.* TV and mobile device must be connected to SmartThings to send and receive notifications.
Feel the full power of AI in 4K
NQ4 AI Gen2 Processor
This processor uses the power of 20 AI neural networks to optimize picture and sound quality. The result is superb performance, whether you're streaming OTT services, playing your favorite video games or watching live sports.
** Upscaling may not apply to PC connection and Game Mode.
Boost shows and movies to 4K resolution
4K AI Upscaling
Watch your favorite content in more brilliant detail. Our AI processor can take content and enhance it up to 4K resolution with 20 AI neural networks — all while maintaining sharp and smooth picture quality.
* Viewing experience may vary according to types of content and format.* 4K AI Upscaling may not apply to PC connection and Game Mode.
Picture Quality
AI-powered image enhancements tailored to a super large screen
Supersize Picture Enhancer
Supersize your picture without downsizing on quality. AI-driven upscaling, noise reduction, sharpness reinforcement and intelligent black expression all work together to deliver the optimal picture for large-sized screens.
Our advanced Mini LED technology
Quantum Mini LED
Experience ultra-fine contrast with Quantum Mini LED, precisely controlled by Quantum Matrix Technology Core. Quantum Mini LED in concentrated zones enable you to enjoy ultra-fine contrast and extra brightness in each scene.
More about
Picture Quality
Intelligently enhanced color expression
Color Booster Pro
AI recognizes each scene and enhances color expression accordingly, so your viewing experience becomes more vivid and dynamic.
Experience 4K with richer colors and more nuanced details
Neo Quantum HDR
Enjoy richer and more accurate colors in 4K resolution. You can also appreciate more nuanced details, thanks to deeper contrast realized by the HDR10+ tone mapping that dynamically adapts to the characteristics of each scene. HDR 10+ now streaming on OTT services.
* HDR10+ availability may differ by content.* Available OTT services may differ by country. Separate subscriptions required for certain streaming services. Terms apply.
* The range of Quantum HDR luminance is based on internal testing standards and is subject to change according to viewing conditions or specifications.
Enhances content to HDR-like picture quality
Auto HDR Remastering
Enjoy bright highlights, clear details and vibrant colors. Our TV uses deep learning algorithms to analyze standard SDR content, then optimizes it to HDR-like quality.
Depth perceived just as a person’s eyes would
Real Depth Enhancer
Watch the figures on screen stand out with more realism. Real Depth Enhancer increases the contrast between the objects in the foreground from the background — mirroring how a human eye processes depth. So when you're watching a nature documentary, it really looks like the rhinos are marching toward you.
Enjoy a full range of authentic colors
PANTONE Validated
As a trusted symbol of color fidelity by industry experts, ‘PANTONE Validated' certifies the accurate expression of 2,140 PANTONE colors and 110 newly-added skin tone shades. So you can be sure that you're getting a rich, true-to-life viewing experience.
* PANTONE validation received based on HDR screen.
Catch hidden details in dark scenes
HDR Brightness Optimizer
When there's bright daylight or ambient light in the room, our processor responds by enhancing visibility in dark scenes. That way, you can always enjoy clear, vivid HDR imagery with all the little details.
Real Colors, Real QLED. You deserve nothing less.
Vibrant and accurate colors amplified by Samsung's Quantum Dot sheet without cadmium.
Watch out for Fake. Choose Real QLED
Gaming Experience
More about
Gaming Experience
Get smooth motion for games up to 144Hz
Motion Xcelerator 144Hz
Enjoy seamless visuals at incredibly fast speeds. Samsung’s unique dynamic refresh technology provides smooth motion performance for VRR games up to 4K 144Hz.
* 4K 144Hz is only available with PC connected games that support such specifications (PC graphic card required).* Performance may vary.
Seamless AI-driven game optimization
AI Auto Game Mode
Let your TV detect the type of game you're playing and optimize the settings. You can free yourself from the usual setup hassle and just play.
* AI Auto Game Mode is available for certain console and PC games.
Fine-tune your game settings as you play
Game Bar
Optimize your gameplay even more with Game Bar. Samsung TVs give you a handy in-game menu for settings like FPS, input lag, minimap zoom and more. It also lets you apply ultra-wide aspect ratios of 21:9 and 32:9 to expand your view on bigger screens.
* Super Ultrawide GameView (21:9, 32:9) is available for certain PC and console games supporting ultrawide screens.* Some game titles may not support this feature.
* Game Bar's Zoom-in mode is not supported for certain refresh rates.
* Game Bar UI is subject to change without prior notice.
Tear free, stutter free, low latency HDR gaming
FreeSync Premium Pro
Built on AMD FreeSync™ core technology to reduce stutter and screen tearing, FreeSync Premium Pro provides a true HDR gaming experience. It produces exceptional high dynamic range visuals while maintaining low latency for effortlessly smooth gameplay.
* Viewing experience may vary according to types of content and graphics processing unit, as well as network connection speeds and ping levels when gaming on the cloud.
Immersive lighting that syncs with your game
Hue Sync
Create a dynamic atmosphere with smart lights that sync to your content. Samsung TVs can analyze the colors and movements on screen, then signal to Hue lights for matching effect — resulting in an incredibly immersive viewing experience.
* Smart light sold separately.* Samsung account required. Additional installation of the Philips Hue Sync app and paid subscription are required.
Sound
A next level Dolby Atmos experience
Dolby Atmos®
Enjoy a next-level surround sound experience that immerses you deep inside the action. With Dolby Atmos, it delivers multi-dimensional audio for unbelievably realistic sound.
More about
Sound
TV and soundbar play together in smooth harmony
Q-Symphony
Surround yourself with beautifully orchestrated sound. Samsung technology syncs the TV and soundbar audio to play simultaneously — without muting the speakers of either device.
* Check for Q-Symphony compatibility on soundbar product specifications.* Soundbar sold separately.
* The location and number of speakers may vary depending on the model.
Immersive virtual sound that tracks the action
Object Tracking Sound Lite
3D surround sound with our virtual top channel audio allows you to be immersed in the audio experience.
Catch every word without distractions
Active Voice Amplifier Pro
Enjoy clear dialogue, no matter what's going on. Our AI technology enhances voice clarity by analyzing ambient noise and background sounds from your content.
One UI Tizen
Personalize your screen experience
One UI Tizen
One UI Tizen provides a personalized screen experience. With Samsung Tizen OS, it delivers all the latest innovative Samsung features. Your experience is also secured by Samsung Knox across SmartThings devices. Plus, One UI Tizen will support Tizen OS upgrades for the next 7 years.
Enjoy 7 years of
new TV experiences
for free
** Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use.
*** Some content and services require registration and subscription.
**** Requires Samsung account.
***** Tizen OS upgrades will be supported for up to 7 years starting from 2025, for products released in the year 2025.
****** Please note that the upgrade does not cover hardware-related performance, features or durability.
Find world-famous galleries in your TV
Art Store
Find your ideal artwork from the world’s leading museums and artists. Discover new art pieces with relevant and timely selections that complement each season, holiday and mood.
* Subscription is required to enjoy all the art from the Art Store.
More about
One UI Tizen
Access free channels with Samsung TV Plus
Endless Free Content
Access free channels, including Samsung TV Plus premium channels. Enjoy news, sports, movies, entertainment, music, kids’ shows and more. With new content continuously added, there’s always more to explore.
The best of TV. All for free.
Samsung TV Plus
Dive into a vast collection of shows, movies and other content on Samsung TV Plus. It comes installed for free on your TV — no payment, subscription or setup required.
* Channels may vary by country and are subject to change without notice.** Supported Samsung devices may vary by country.
*** Requires Samsung account.
**** UI is subject to change without prior notice.
***** Ads may appear on Samsung TV Plus.
****** Available for free on Samsung Smart TVs released since 2016.
Your privacy. Secured.
Samsung Knox Security
Your privacy is secure on Samsung TVs. Sensitive data like passwords are protected, connected IoT devices are monitored and malicious apps and sites are automatically blocked. Plus, Samsung's security team helps keep your TV safe with constant updates.
* Samsung Knox Security applies to Samsung TVs powered by Tizen®, launched since 2015.** Latest software update is required.
Access useful info even when your TV is off
Daily Board
Have useful widgets appear on your TV throughout the day. Even when your screen is off, your TV can detect when users come nearby and activate to display Daily Board. You can customize it with widgets like Weather, Memo, Music and more. Daily Board can also be activated hands-free by voice command.
* Supported widgets vary by region and are subject to change without notice.SmartThings
Connect and manage your smart home devices, all from your TV
SmartThings
With a built-in smart hub, your TV can connect and control smart devices — even those requiring Matter and HCA compatibility. You can also get notifications about your devices straight from the screen, including a 3D Map View that shows your entire smart home system at a glance.
** Requires a Wi-Fi, Bluetooth or other wireless network connection and login to Samsung account.
*** Connected devices are sold separately.
**** Use of calm technology requires agreement to privacy notices from both SmartThings and the auto-registered device.
***** TV and mobile device must be connected to SmartThings to use 3D Map View function. For a detailed list of supported devices, visit https://partners.smartthings.com/supported-devices.
****** UI is subject to change without prior notice.
More about
SmartThings
Gestures to control with your watch
Universal Gestures
Easily control your TV with your smartwatch. Just wear your Galaxy Watch and use hand gestures, like pinching to select an option, or moving your wrist back and forth for pause and play.
* Available apps and services may vary and are subject to change without notice.** Only supported on Galaxy Watch4 and later models, and Wear OS 5 and higher versions.
Save energy with intelligent analysis
AI Energy Mode
Energy saving made easy with SmartThings. By turning on AI Energy Mode, it auto detects surrounding light levels and analyzes usage behaviors to adjust the brightness. Also, it analyzes the content scene-by-scene to subtly adjust brightness where possible, to manage energy consumption.
* Energy saving rate may vary by region, model, size, viewing conditions and type of content.** Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy saving levels when AI Energy Mode is turned on may appear lower compared to Standard Mode.
*** AI Energy Mode does not work with Game Mode.
**** Energy savings are based on internal test results and may vary depending on the content being displayed and surrounding brightness levels.
Control your TV from your phone
Quick Remote
Through your mobile device, you can access key Samsung Tizen TV features such as media, features and menu. Quick Remote can also act as your TV remote, allowing you to change channels, adjust the volume and more right from your phone.
* Push notifications for mobile remotes for TVs are available on (Mobile) Android OS 10.0 and higher versions with (TV) 2020 Samsung TVs and later models, and operates when the mobile device is near the TV.** Samsung Smart TV feature access is available on (TV) 2024 Samsung TVs and later models with (Mobile) Android OS 10.0 and higher versions or iOS 15.0 and higher versions.
Spatial 3D sound with Galaxy Buds
360 Audio Mode
Immerse yourself in the scene with fluid sound from all around. Samsung TVs pair seamlessly with Galaxy Buds to deliver multi-directional 3D audio. With enhanced head tracking, it even syncs the direction of sound with your head movements.
* Galaxy Buds 360 Audio Mode is available with Galaxy Buds2 Pro, Galaxy Buds2, Galaxy Buds Pro and Galaxy Live.
Transform your TV into a karaoke stage
Karaoke
Have fun with friends and family with the karaoke feature. You can even connect your phone to use as a mic. No need for any separate equipment — your singing setup is already here.
* Requires SmartThings app to be installed on the mobile device and connected via the same Wi-Fi network as the TV set.* Mobile mic is optimized only for Galaxy S23 or later models and iPhone 15 & above.** You must download the Karaoke app from Tizen to use the Karaoke function.
*** An additional paid subscription is required for this service after 6 months of free use. (Users can access 5 songs per day for free without a subscription.)
Sustainability
Charge it with light
SolarCell Remote
With a solar panel on its back, our SolarCell Remote is charged by light — no need for disposable batteries. And with smart features like a built-in microphone and voice assistant, this remote is innovative in more ways than one.
* To charge the remote with solar energy, set the TV remote down with the solar panel facing up. Place it in your living room while your lights are turned on, or you can place it near a window where it will soak in natural sunlight.** In case the remote's battery is depleted, you can charge it using a USB-C cable. To check the remaining battery level of the remote control, refer to the TV Menu (Settings > General & Privacy > Power & Energy Saving > Available Remote Battery).
Specifications
-
NeoQLED
-
Screen Size
100"
-
Refresh Rate
100Hz (Up to 144Hz)
-
Resolution
4K (3,840 x 2,160)
-
Picture Engine
NQ4 AI Gen2 Processor
-
HDR (High Dynamic Range)
Neo Quantum HDR
-
HDR 10+
Yes (ADAPTIVE/ GAMING)
-
AI Upscale
4K AI Upscaling
-
Contrast
Quantum Matrix Technology Core
-
Viewing Angle
Wide Viewing Angle
-
Micro Dimming
Supreme UHD Dimming
-
Contrast Enhancer
Real Depth Enhancer
-
Motion Technology
Motion Xcelerator 144Hz
-
Smart Calibration
Basic
-
Filmmaker Mode (FMM)
Yes
-
Supersize Picture Enhancer
Yes
-
HDR Brightness Optimizer
Yes
-
Color Booster
Color Booster Pro
-
AI HDR Remastering
Auto HDR Remastering
-
EyeComfort Mode
Yes
-
Dolby Atmos
Yes
-
Object Tracking Sound
OTS Lite
-
Q-Symphony
Yes
-
Sound Output (RMS)
30W
-
Speaker Type
4CH
-
Active Voice Amplifier
Yes (Active Voice Amplifier Pro)
-
Adaptive Sound
Yes (Adaptive Sound Pro)
-
360 Audio
Yes
-
Operating System
Tizen™ Smart TV
-
Bixby
Yes
-
Far-Field Voice Interaction
Yes
-
Samsung TV Plus
Yes (SA,AE,EG only)
-
Web Browser
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Yes
-
Multi Device Experience
TV to Mobile, Mobile to TV, TV initiate mirroring, Sound Mirroring, Wireless TV On, Tap View
-
Multi-View
upto 2 videos
-
Apple AirPlay
Yes (w/o Syrian Arab Republic, Yemen)
-
Storage Share
Yes
-
Generative Wallpaper
Yes
-
Karaoke Mic
Yes
-
Auto Game Mode (ALLM)
Yes
-
Game Motion Plus
Yes
-
Dynamic Black EQ
Yes
-
VRR
Yes
-
Surround Sound
Yes
-
Super Ultra Wide Game View
Yes
-
Mini Map Zoom
Yes
-
FreeSync
FreeSync Premium Pro
-
Light-sync
Yes (AE only)
-
HGiG
Yes
-
AI Auto Game Mode
Yes
-
Digital Broadcasting
DVB-T2CS2
-
Analog Tuner
Yes
-
TV Key
Yes
-
HDMI
4
-
USB
2 x USB-A
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HDMI Maximum Input Rate
4K 144Hz (for HDMI 1/2/3/4)
-
Ethernet (LAN)
1
-
Digital Audio Out (Optical)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1/1(Common Use for Terrestrial)/1
-
Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes(5.3)
-
Anynet+ (HDMI-CEC)
Yes
-
HDMI Audio Return Channel
eARC
-
Design
Simple Chamfer
-
Bezel Type
3 Bezel-less
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Front Colour
TITAN BLACK
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Stand Type
METAL LINEAR
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Stand Color
TITAN BLACK
-
Art Store
Yes
-
Embeded POP
Yes
-
EPG
Yes
-
Extended PVR
Yes
-
IP Control
Yes
-
OSD Language
Local Languages
-
Accessibillity - Voice Guide
English (UK),French (France),Hindi (India),Korean (Korea),Russian (Russia)
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Low Vision Support
Relumino, Magnification, Audio Description, Zoom Menu and Text, High Contrast, SeeColors, Color Inversion, Grayscale, Auto Picture Off
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Hearing Impaired Support
Closed Caption (Subtitle), Multi-output Audio, Sign Language Zoom
-
Motor Impaired Support
Slow Button Repeat, Remote Control App. for All
-
Eco Sensor
Yes
-
Power Supply
AC100-240V~ 50/60Hz
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Power Consumption (Max)
440 W
-
Auto Power Off
Yes
-
Auto Power Saving
Yes
-
Package Size (WxHxD, mm)
2399 x 1444 x 230 mm
-
Set Size with Stand (WxHxD, mm)
2229.8 x 1332.4 x 415.4 mm
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Set Size without Stand (WxHxD, mm)
2229.8 x 1273.4 x 57.4 mm
-
Stand (Basic) (WxD, mm)
1722.9 x 415.4 mm
-
VESA Spec
600 x 400 mm
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Package Weight
80.7 kg
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Set Weight with Stand (kg)
60.3 kg
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Set Weight without Stand (kg)
58.9 kg
-
Remote Controller Model
TM2360F(HC) TM2360E(Others)
-
Slim Fit Wall-mount Support
Yes
-
User Manual
Yes
-
Webcam Support
Yes
-
Zigbee / Thread Module
Built-In
-
Power Cable
Yes
Reviews
100" Neo QLED QN80F 4K Samsung Vision AI Smart TV (2025)
- Customers praise vivid colors, deep blacks, and sharp 4K resolution delivering theater-like picture quality
- Most highlight Neo QLED technology producing bright, non-reflective images in well-lit environments
- Many appreciate high refresh rates, low input lag, and smooth motion for gaming and sports
- Reviewers commend intuitive interface, quick app loading, and seamless streaming navigation
- A few mention built-in speakers lack volume and picture settings need manual adjustment
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
615 Reviews
2026-07-28
California
2025-05-15
West Jordan
2026-05-20
Samsung Specialist
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Specialist
2025-09-20
2025-03-27
Idaho Falls
Samsung Specialist
Hi 208Kristofer - Thank you for your review! We’re thrilled to hear Motion Xcelerator 144Hz is delivering seamless motion clarity for all your fast-action gameplay. With dynamic refresh technology and support for VRR up to 4K@144Hz, your QN80F ensures every scene stays sharp and smooth. We appreciate you choosing Samsung. Need help with settings or functions? Samsung Support is here for you at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. You can also find helpful resources on our website, including: • LiveChat with an agent • Manuals, software, & warranty info • Product registration for faster support and exclusive offers ~ Samsung Specialist
2025-12-02
2025-10-14
2025-12-30
2025-04-23
El Monte
2025-05-21
2025-06-07
2025-12-30
2026-02-20
Tucson AZ
2026-06-13
Samsung AU
Thank you for sharing your experience. We're thrilled to hear that you're enjoying the impressive picture quality, brightness, sound performance, and smart features of your new Samsung Neo QLED TV. It's fantastic to know that movie nights, sports viewing, and gaming have all become even more enjoyable. Thank you for choosing Samsung.
2026-06-01
2026-01-05
2026-02-24
2025-12-12
2025-05-13
Woodhaven
2025-10-08
2025-11-05
2025-05-14
Aurora
2026-02-05
Oklahoma City, OK
Samsung Specialist
Mike, We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode 1. Standard – Default mode for general viewing 2. Dynamic – Brighter and clearer in well-lit rooms 3. Eco – Optimized for energy saving 4. Movie – Best for watching in dark environments 5. Filmmaker Mode – Preserves content exactly as intended by creators You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides. The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use. • Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. • Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice. If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist
2026-02-17
St augustine florida
2026-05-26
2025-06-06
Scranton
2025-05-15
Pittsburgh
2025-12-20
2026-05-23
2026-05-24
Blue Ridge VA
2026-05-23
2025-04-30
BRIGHTON
2026-03-15
Phoenix az
Samsung Specialist
Hello, We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode 1. Standard – Default mode for general viewing 2. Dynamic – Brighter and clearer in well-lit rooms 3. Eco – Optimized for energy saving 4. Movie – Best for watching in dark environments 5. Filmmaker Mode – Preserves content exactly as intended by creators You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website. ~ Samsung Specialist
2025-08-19
2026-05-20
Eastlake, Ohio
2026-05-22
2026-05-17
2025-11-02
2025-07-23
2026-06-05
Los Angeles, Ca
2026-05-23
2025-12-12
2026-02-24
2026-06-01
Placerville California
2026-03-18
Highland mills
2026-05-24
2025-10-14
2026-04-05
Dalton, GA
2026-06-06
Michigan
2025-04-19
2026-05-22
Martin Samsung CS
Hello Norski, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – Product Type QLED TV. Thank you, Samsung Customer Care
2025-11-25
2026-06-24
Alfred Samsung CS
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – QLED 4K Vision AI Smart TV. Thank you, Samsung Customer Care
2025-10-29
2025-04-30
McKinney
2025-12-31
2025-12-31
2026-06-06
Houston, Texas
2026-05-27
2025-12-12
2026-06-23
2025-10-12
2026-06-09
Samsung AU
Thank you for your fantastic review. We're thrilled to hear that your 100" Neo QLED QN80F has exceeded your expectations and that you're enjoying the impressive picture quality and immersive viewing experience. It's wonderful to know that you were able to take advantage of a great promotion and that you'd happily recommend Samsung to friends and family. We truly appreciate your support.
2025-09-22
2025-12-30
2025-11-26
2026-06-22
2025-04-08
Brighton
2025-05-06
Woodhaven
2025-07-06
2026-03-23
2026-06-28
2026-07-07
Rancho Cordova, California
2026-05-11
Phoenix az
2026-02-17
Los Angeles
2025-08-19
2026-03-05
Missouri
Samsung Specialist
MrIrrelevant, We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode • Standard – Default mode for general viewing • Dynamic – Brighter and clearer, ideal for well-lit rooms • Movie – Best for dark room viewing • Eco – Energy-saving mode • Filmmaker Mode – Preserves content as intended by creators To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist
2025-08-30
2026-05-22
2025-08-11
2026-02-17
2026-02-23
Southern California
2025-04-15
El Monte
2026-05-20
Rockford, IL
2026-06-29
2025-12-20
2025-10-29
2026-06-05
Lake City,PA
2025-10-14
Samsung Brand Ambassador
Pinehurst177, Thank you for sharing your experience with volume fluctuations on your TV. This is likely due to a setting you may have accidentally enabled. Here are a few steps that may help resolve the issue: 1. Turn off the Sound Sensor: Use the button located beneath the Samsung logo on the bottom of the TV. With the TV powered on, press the button to the left to turn the sensor on or to the right to turn it off. 2. Disable AI Sound Features: Some AI functions automatically analyze and adjust sound, which may cause volume to fluctuate. To disable these: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. You can turn off all AI functions at once or toggle each setting individually. 3. Check for Firmware Updates: Keeping your TV up to date may improve audio performance: Settings > Support > Software Update > Update Now To help stabilize audio, please do enable Auto Volume, which automatically adjusts sound levels when switching inputs or channels: Settings > All Settings > Sound > Expert Settings > Auto Volume > On (please note: Auto Volume can be used with TV speakers only, not with connected audio devices) If you'd like more assistance, please contact Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Pro
2025-08-11
2026-06-24
2026-05-20
Pensacola FL
2026-02-19
Alabama
2026-06-24
2026-04-22
Hamilton Twp., NJ
2026-04-20
Austin, TX
2026-06-05
Chicago, il
2026-06-22
Texas
2025-06-05
2026-06-23
Ivana Samsung CS
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – QLED 4K Vision AI Smart TV. Thank you, Samsung Customer Care
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