Smart TV 75" Neo QLED 8K 75QN800A

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Smart TV 65" Neo QLED 8K 65QN800B

Tamanho

Smart TV 75" Neo QLED 8K 75QN800A
75"

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Recursos

O Poder do Mini LED1

Neo QLED. Uma revolução no Brilho e Contraste

A Neo QLED revoluciona os padrões de imagem, substituindo cada LED convencional por 40 Mini LEDs exclusivos Samsung. O resultado é um preto muito mais preciso e brilho perfeito, trazendo muito mais realismo ao conteúdo assistido.

10 anos de garantia contra Burn in2

Aproveite sua TV livre de preocupações

Algumas TVs absorvem as imagens estáticas que aparecem na tela por muito tempo, como placares ou mapas de jogos. O resultado é o burn in, ou seja, manchas permanentes na tela. Mas, com a QLED, você tem a melhor imagem e a garantia de 10 anos contra esse efeito.

Tela Ultra-Wide e menu de jogo

A proporção e o controle que você precisa para o seu jogo

Tenha a melhor visualização do seu game com opções de formato de tela de 21:9 ou 32:9, além de um menu intuitivo pra você consultar o input lag, FPS, HDR e outras informações importantes com rapidez e realizar ajustes que fazem a diferença na partida.

Motion Xcelerator Turbo+

Ultraperformance no jogo

Se a sua diversão é coisa séria, você precisa de uma TV que eleve o seu jogo para outro nível com imagens em 4K/120Hz no HDMI 2.1 com respostas ainda mais rápidas e sem frames quebrados.

FreeSync
Premium Pro

Jogue sem esforço

Seus jogos preferidos sem quebra de imagens e com suporte para conteúdos em HDR.

8K Real3

A realidade é ainda mais surpreendente em 8K com painel 120Hz nativo

Com mais de 33 milhões de pixels para reprodução de contornos mais nítidos, texturas mais detalhadas e maior profundidade, você mergulha em uma experiência única e incrivelmente realista com a melhor resolução de imagem disponível no mercado, certificada pela 8k Association.

Processador Neo Quantum 8K4

Faça do comum algo extraordinário

O processador mais brilhante de todos os tempos usa a tecnologia de Inteligência Artificial para proporcionar uma incrível experiência de visualização, aperfeiçoando a resolução de qualquer conteúdo para a qualidade próxima da 8K.

Som em
Movimento Plus

Áudio dinâmico e realista que acompanha a ação

Mergulhe mais fundo em sua experiência sonora graças aos 70W RMS de potência e 4.2.2 canais de áudio que acompanham o som dos objetos em cena.

Sincronia Sonora5

TV e Soundbar juntos para um som perfeito

O som da Soundbar é somado aos alto-falantes da TV, e diferente das TVs convencionais, ambos trabalham em conjunto para uma experiência sonora única e incomparável.

Tela sem limites

Mais TV, menos borda

Com uma exclusiva tela sem bordas aparentes, a TV destaca apenas as imagens que você quer ver e nada mais.

Apenas 1,7cm de espessura

Elegância absoluta

Uma TV tão elegante quanto poderosa, com design minimalista, ultrafino e moderno para deixar seu espaço ainda mais bonito.

Única conexão6

Uma peça de decoração na sua sala

Apenas um fio fino conecta a Neo QLED a uma central de conexões externa - o One Connect - que liga a TV á energia e aos demais aparelhos.

Suporte de parede Slim-mount7

Encaixe perfeito

Instale facilmente sua TV rente à parede assim como um quadro, graças ao exclusivo suporte slim.

Múltiplos Assistentes de voz8

Uma maneira inteligente de comandar sua TV por voz

Controle sua TV por voz em português: acesse apps, mude de canal ou altere o volume. A TV traz Bixby e Alexa integrados para você escolher o seu serviço de voz preferido.

Atividades pela TV9

Divirta-se em casa

Com a TV Samsung, você aproveita não apenas da melhor qualidade de imagem, mas também curte no conforto da sua casa difrentes atividades como: acesso a canais gratuitos, videoconferências na tela grande, acesso remoto ao seu PC e conectividade entre aparelhos.

Multitela10

Seu smartphone na tela grande

Divida a tela da TV em até 4 partes, o conteúdo a que você está assistindo de um lado, outras fontes de conteúdo e a tela espelhada do seu smartphone do outro. Acesse video, verifique estatísticas de esportes e muito mais, enquanto assiste ao seu programa ou jogo favorito.

Controle Remoto SolarCell11

Um salto significativo rumo à sustentabilidade

Um controle remoto moderno e ecológico, feito de quase um terço de plastico reciclável e que é recarregável por energia solar, pela própria luz ambiente da sua casa ou por USB, evirando o desperdicio de milhões de pilhas AAA ao longo dos anos.

Embalagem reutilizável

Abuse da criatividade e cuide do meio ambiente

Estamos intensificando nosso compromisso com a sustentabilidade com nossas novas embalagens ecológicas. Utilizamos menos papel e tinta para as caixas das TVs, que podem ser transformadas em utensílios domésticos, como uma prateleira de livros, uma casinha de gatos, caixa de ferramenta e muitos outros. Você pode encontrar as instruções criativas, acessando o QR Code da própria embalagem.

Galeria de imagens

Especificações

  • Resolução

    7,680 x 4,320

  • Processador

    Processador Neo Quantum 8K

  • PQI (Picture Quality Index)

    4700

  • Fonte de iluminação

    Mini Led

  • 1 Ano

  • TV

  • Tamanho de tela

    75''

  • Resolução

    7,680 x 4,320

  • Tela Curva

    Não

  • Frequência (Hz)

    120Hz

  • Frequência simulada

    240

  • Tipo de display

    Neo QLED

  • Processador

    Processador Neo Quantum 8K

  • AI Picture

    Sim

  • PQI (Picture Quality Index)

    4700

  • HDR (High Dynamic Range)

    Quantum HDR 32X

  • HDR 10+

    HDR10+ adaptativo certificado

  • Upscaling de Imagem

    Sim

  • HLG (Hybrid Log Gamma)

    Sim

  • Contraste

    Tecnologia Quantum Matrix Pro

  • Tecnologia de Painel

    Pontos quânticos

  • Ângulo de visão

    Ultra Viewing Angle

  • Detecção de brilho e cor

    Sim

  • Fonte de iluminação

    Mini Led

  • Micro Dimming

    Ultimate 8K Dimming Pro

  • Auto Depth Enhancer

    Não

  • Game Mode

    Turbo+ (Modo Game Automático, VRR, Free Sync, Dynamic Black Equalizer, HDMI 1,2,3 4 4K@120 Hz, 8K@60Hz), Visão expandida e Barra de Jogo

  • Realce de contraste

    Sim

  • Auto Motion Plus

    Sim

  • Modo Filme

    Sim

  • Modo Natural

    Sim

  • Modo Filmmaker

    Sim

  • Dolby Digital Plus

    Sim

  • Som em Movimento

    Som em Movimento Plus

  • Sincronia Sonora

    Sim

  • Potência (RMS)

    70W

  • Canais de Áudio

    4.2.2 canais

  • Woofer

    Sim

  • Multiroom Link

    Sim

  • Bluetooth de áudio

    Sim

  • Inteligência de som antiruído

    Sim

  • Som adaptativo

    Sim

  • Samsung Smart Hub

    Smart

  • Sistema operacional

    Tizen

  • Bixby

    Inglês (americano e britânico), Espanhol, Coreano, Francês, Alemão, Italiano e Português (Brasil). Características variam de acordo com a língua.

  • Comando de Voz à distância

    Sim

  • Interação por voz

    Sim

  • Alexa Integrado

    Sim

  • Google Assistant Integrado

    Não

  • Compatível com Assistente de Voz

    Sim

  • Samsung TV Plus

    Sim

  • Navegador (Web Browser)

    Sim

  • SmartThings

    Sim

  • Galeria

    Sim

  • Espelhamento da TV para Mobile

    Sim

  • Espelhamento do Smartphone para TV, DLNA

    Sim

  • Tap View

    Sim

  • Sound Wall

    Sim

  • Multitela

    Sim, até 4 telas

  • Acesso remoto

    Sim

  • 360 Video Player

    Sim

  • Suporte à camera 360

    Sim

  • Bluetooth Low Energy

    Sim

  • WiFi Direct

    Sim

  • Som da TV para smartphone

    Sim

  • Espelhamento de Áudio

    Sim

  • Transmissão digital

    ISDB-T

  • Sintonizador analógico

    Sim (Trinorma)

  • Data Broadcasting

    GINGA

  • HDMI

    4

  • USB

    3

  • Entrada de Componente (Y,Pb,Pr)

    Não

  • Ethernet (LAN)

    Sim

  • Saída de Áudio Digital (Óptica)

    1

  • Entrada de RF (terrestre/entrada de cabo)

    1 / 1 (Uso Normal para o Terrestre) / 0

  • Saída de Áudio (Mini-entrada)

    Não

  • HDMI A / Return Ch. Support

    Sim

  • Canal de Retorno de Áudio HDMI

    Sim

  • HDMI Quick Switch

    Sim

  • Wi-Fi

    Sim (WiFi6)

  • Bluetooth

    Sim (BT 4.2)

  • Auracast

    Sim

  • Design

    Super fino

  • Tipo de Borda

    Borda Infinita em todos os 4 lados

  • Espessura

    Ultrafina

  • Cor principal

    Aço

  • Tipo de suporte

    Base

  • Cor da Base/Pés

    Preto arenoso

  • Efeito luminoso (Deco)

    Não

  • Modo Retrato

    Não

  • Digital Clean View

    Sim

  • Busca automática de canais

    Sim

  • Legenda

    Sim

  • Connect Share™ (HDD)

    Sim

  • ConnectShare™ (USB 2.0)

    Sim

  • EPG

    Sim

  • PVR estendido

    Sim

  • Tecnologia FreeSync VRR​

    FreeSync Premium Pro

  • Idioma

    Idiomas locais

  • BT HID integrado

    Sim

  • Compatível com HID USB

    Sim

  • Time Shift

    Sim

  • IPv6 Support

    Sim

  • MBR Support

    Sim

  • Guia de Voz

    Inglês (EUA), Português (Brasil)

  • Menu de aprendizado

    Inglês (EUA), Português (Brasil)

  • Outros

    Ampliar / Alto contraste / Áudio de saída múltipla / App See colors / Inversão de cores / Tons de cinza / Zoom em linguagem de sinais / Repetição lenta do botão / Zoom gráfico

  • Classe Eficiência Energética

    Não

  • Sensor Ecológico

    Sim

  • Fonte de Alimentação

    AC100-240V 50/60Hz

  • Consumo de Energia (Máximo)

    370 W

  • Desligamento Automático

    Sim

  • Tamanho da embalagem (LxAxP)

    1872 x 1144 x 196 mm

  • Tamanho da TV com suporte (LxAxP)

    1668.3 x 1022.9 x 320.5 mm

  • Tamanho da TV sem suporte (LxAxP)

    1668.3 x 955.6 x 17.2 mm

  • Tamanho da Base/Pés (LxP)

    360.0 x 320.5 mm

  • Peso Bruto (Kg)

    57.5 kg

  • Produto com Base (kg)

    42.2 kg

  • Produto sem base (Kg)

    32.1 kg

  • Controle remoto Solar Cell (incluído)

    Sim

  • Modelos de controle remoto

    TM2180E

  • SolarCell

    Sim

  • Suporte para Moldura Customizável (The Frame)

    Não

  • Cabo HDMI

    Não

  • Compatível com suporte de parede "Slim wall mount" código WMN-A50EB/ZX

    Sim, acessório

  • Compatível com Suporte de Parede Padrão VESA

    Sim

  • Única Conexão anexável inclusa

    Sim

  • Cabo Única Conexão

    Sim, até 2.5m

  • Manual do usuário

    Sim

  • Manual eletrônico

    Sim

  • Cabo de força

    Sim

Avaliações

Smart TV 75" Neo QLED 8K 75QN800A

4.5

Recomendado por 85% dos clientes.

Escrever uma avaliação
5 estrelas 79%
4 estrelas 11%
3 estrelas 3%
2 estrelas 1%
1 estrelas 6%
Recursos 4.2
Performance 4.1
Design 4.3
Valor 3.3
Resumo de avaliações por IA
  • Os clientes elogiam a qualidade de imagem cristalina, cores vibrantes, pretos profundos e upscaling por inteligência artificial transformador.
  • Muitos destacam o desempenho superior em jogos com baixa latência, movimento fluido e excelente clareza em cenas de ação rápida.
  • A maioria aprecia a interface intuitiva, configuração fácil e design elegante, mesmo para utilizadores com pouca experiência tecnológica.
  • Alguns relatam problemas isolados como linhas verticais no ecrã ou blooming em cenas escuras, embora sejam subtis.
  • Globalmente, os clientes consideram a experiência de entretenimento excecional e altamente recomendável apesar de raros problemas.
Gerado por IA a partir de análises de clientes, que pode incluir análises incentivadas.

Filtros

A classificação por relevância coloca as melhores avaliações no topo. Consideramos coisas como votos úteis, avaliação mais recente, fotos e outros traços que os leitores buscam em suas avaliações.

Classificar

Filtros

1,561 Avaliações

Mr. Sohail
3 (9,999)

2022-12-27

Tamanho : 75"
3 (9,999)
This TV has compatibility issue with PS4. When turn on the TV after playing PS4 we see black squares on screen like split screen. Going to contact support team. Worried about if it will get verse in future. I am sad after spending alot of money. I like QLED 8K and really wanted to switched this high end technology. Other than that no issue and its a really good product.
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Resposta da Samsung:
2022-12-28

Operations

Hi there, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Hannibal2000
5 (9,999)

2021-07-23

Heiligenhafen

Tamanho : 75"
5 (9,999)
Wir durften uns zu den wenigen Testern des Samsung 65 Neo OLED 8K TV QN800A zählen und sind absolut überzeugt! Die Lieferung war natürlich schnell und zuverlässig per 2-Mann-Handling. Nun stand dieser, gefühlt riesengroße Karton bei uns im Wohnzimmer... Das Auspacken mit zwei Personen war ein Kinderspiel :) Unsere Tochter hat kräftig mitgeholfen und war hellauf beigeistert von der Größe des Fernsehers. Unser voriger alter Fernseher war 'nur' ein 46 Zoll Gerät, ebenfalls von Samsung. Der Zusammenbau ging mit der bebilderten Anleitung sehr leicht. Selbst unsere Tochter hat die Bilder verstanden und hätte ihn theoretisch allein zusammen bauen können. Somit stand der Fernseher innerhalb weniger Minuten anschlussfertig auf unserem Schrank; wohlgemerkt war er nun schwerer als der alte Fernseher und unser Schrank hat sehr darunter zu kämpfen :) Nun, da das Gerät nun auf seinem zukünftigen Platz steht, haben wir mit der Einrichtung begonnen. Mithilfe der gewählten Fernbedienung war die Einrichtung ein Kinderspiel. Übrigens finde ich die Fernbedienung eine tolle Innovation. Ausgestattet mit einem verbauten Akku, einem Solarpanel und einem USB-C Anschluss zum manuellen Aufladen ist sie zukunftstechnisch perfekt entworfen. Auch die wenigen Tasten sind verständlich und sofort zu verstehen. Für mich als Batteriemuffel perfekt! Nach dem Anschließen der Slim-One-Box auf dem Fuß begann die Einrichtung des Smart-TV. Nach wenigen Minuten war diese schneller abgeschlossen und erledigt als ich schauen konnte. Ich war verblüfft, dass der Fernseher gefühlt alle allein eingestellt hat. Selbst das W-Lan hat sich mittels WPS-Taste inerhalb von Sekunden allein eingestellt. Perfekt... Das Bild nach dem Einrichten der Sat-Sender war schon beeindruckend; zumindest in der ungewohnten Größe. Wir haben unseren 4K-Amazon Stick angeschlossen um auch hochauflösende Filme schauen zu können. Selbst bei 4K-Qualität ist das Bild ein Traum im Gegensatz zu unserem alten Gerät. Aus jeder Perspektive sieht man ein gestochen scharfes Bild. Ich freue mich schon darauf, wenn es den TV-Stick mit 8K gibt, um die volle Auflösung ausprobieren zu können. Der Ton ist sehr gut und dem kristallklarem Klang sehr nahe. Einzig, die einzelnen Lautstärkeschritte könnten größer sein. Die Bedienung ist sehr intuitiv. Wir haben sie innerhalb von wenigen Minuten begriffen und nun haben wir nur noch eine einzige Fernbedienung. Genau das was ich immer wollte. Selbst der Samsung BluRay Player lässt sich steuern. Über den Preis kann man denken wie man möchte. Das Design spielt bei uns eine wichtige Rolle. Samsung ist und bleibt im Bereich ein Markenführer. Zeitlos elegant und ein perfektes Zusammenspiel von Design und Können. Einzig allein die Energieeffizienzklasse ist mit 'G' angegeben... Ist das in der heutigen Zeit noch überhaupt möglich? Es ist für mich aber kein direkter Minuspunkt, sondern eher ein neutraler Punkt. Fazit: Wir sind super zufrieden und ab sofort auch zukunftstechnisch aufgestellt wenn alle Filme in Richtung 8K gehen. Die Empfehlung ist von unserer Seite auf jeden Fall gegeben! Ein rundum sehr schönes Gerät!
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Eduard83
5 (9,999)

2021-12-02

Frankfurt am Main

Tamanho : 75"
5 (9,999)
Vor einem Monat gekauft und sehr zufrieden bis jetzt
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Karen
1 (9,999)

2024-06-05

1 (9,999)
Comprei esse modelo por conta da ótima qualidade 8k e tal , mal completou um ano de uso a Tv apresentou problema e foi substituída por uma outra do mesmo modelo… bom e intenção era que durasse por vários anos ..mas assim que completou um ano novamente da Tv q foi substituída apresentou problema novamente na imagem trêmula e duplicada . A Tv completou um ano agora em março de 2024 e única resposta q me dão é que preciso fazer o pagamento para visita técnica e mais o custo de concerto. Injusto pois ninguém em sã consciência compra uma Tv cara de 10.000$ para durar apenas um ano . Não foi apenas uma Tv já estou na segunda Tv exatamente do mesmo modelo me causando problemas e prejuízo. Não recomendo
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Recursos

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Valor

1 (9,999)
Anonymous
1 (9,999)

2024-02-12

Barretos-SP

Tamanho : 85"
1 (9,999)
NÃO COMPREM! Comprei uma TV Neo Qled 8k da Samsung um dos modelos mais caros existente no mercado na esperança de que tivesse qualidade, a TV com somente 01 ano e meio de uso apresentou problemas na imagem, ao qual fiz um chamado na assistência técnica autorizada, que me informou que a tela estava condenada, que precisaria ser trocada mas que não aeria possível pois esta tela não era mais fabricada. Eu ficando com o prejuízo todo. Eu era um cliente Samsung, vários celulares da linha S, fone de ouvido pro buds, óculos de realidade virtual, soundbar, tudo Samsung, depois disso nunca mais compro nada desta marca e ainda vou desindicar pra todos meus conhecidos.
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Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2024-02-13

Samsung Atendimento ao Cliente

Olá, Tiago. Sentimos por você não ter tido uma boa experiência. Não se preocupe que o seu feedback é muito importante para nós e estamos aqui para te auxiliar da melhor forma. Enviei um e-mail agora para você com mais detalhes. Se precisar, pode me retornar por lá ou entre em contato em um de meus canais. Segue o link: https://cutt.ly/cwqfWFAD

Emma19851234
5 (9,999)

2024-05-30

GRAVESEND

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] Well what can I say when I put the order in for the Samsung 65' tv I wasn't sure it was going to fit and pondered on did we really need a tv that big When it turned up I was gobsmacked by how big it was and offered to assist the husband when installing We worked together and hung this beautiful masterpiece on the wall and what a masterpiece it is Beautiful picture, beautiful sound and we're really loving watching our favourite tv shows in such amazing quality We have always been samsung geeks and knew we wouldn't have any problems with the tv upgrade but have been blown away by the sheer quality of the tv and can't wait to continue using over time
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Resposta da Samsung:
2024-05-31

Samsung UK Reviews Team

Thank you for taking the time to share with us this fantastic five-star review about everything you love of your new and incredible 2024 65” QN800D Smart TV, Emma! We are thrilled to see that you were amazed by the impressive size of this TV as soon as you took it out of the box. We are also particularly happy that it immediately found its perfect spot on your wall, so the whole family can enjoy it fully for a true premium experience. It is great that, as soon as you turned it on, you experienced the unmatched vibrancy and clarity of 8K which, combined with the AI-powered processor and 256 neural networks, brings every image to life with an unprecedented level of detail. Not only that but, as you mentioned, the sound quality and bass experience is also magnificent, coming from the TV's 8 speakers and enhanced with Dolby Atmos, Object Tracking and AI technology. This fantastic product will keep you immersed in your favourite shows and content with the greatest level of realism and quality. ^CL at Samsung Support

Eddy
5 (9,999)

2023-06-24

Homestead FL

Tamanho : 75"
5 (9,999)
This TV is truly amazing the picture quality is so good I can’t believe how incredible it is
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Anonymous
1 (9,999)

2024-06-10

Tamanho : 75"
1 (9,999)
Após 2 anos de pouco uso, a minha TV Samsung 75 8K Neo QLED, adquirida por R$19.408,25, apresentou um defeito preocupante: simplesmente não liga. Ao contatar o suporte, recebi a decepcionante notícia de que o produto estava fora da garantia. Para minha surpresa, o orçamento para reparo era de R$14.350,00. O próprio técnico da assistência mencionou uma queda na qualidade dos produtos da Samsung, e comentou sobre a crescente insatisfação dos consumidores devido a problemas semelhantes. Uma rápida busca na internet confirmou uma série de relatos idênticos de falhas após um curto período de uso. É lamentável que um produto de alto valor como este não tenha demonstrado durabilidade. Minha experiência com a marca e seu suporte foi extremamente negativa. Discordo veementemente da negativa da garantia e certamente vou buscar meus direitos judicialmente.
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Recursos

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Valor

5 (9,999)
sartisa
5 (9,999)

2022-10-03

Logrono

Tamanho : 75"
5 (9,999)
(Esta reseña se ha recibido a través de una promoción.) Teníamos un televisor 55'' 4K de Samsung y hemos optado por aumentar el tamaño y la calidad de la imagen. Se aprecia enseguida que es un televisor muy moderno, con múltiples opciones en lo que se refiere a las aplicaciones y la conectividad (Alexa). Dado el tamaño de la pantalla, puede dividirse para ver simultáneamente varios canales con buena calidad. El montaje es muy sencillo y está muy bien explicado. Además, se configura muy rápido. También me parece muy positivo que el mando se cargue con luz solar y no sea necesario utilizar pilas. En cuanto empiecen a añadir más contenido en 8K podremos aprovechar al máximo este televisor. De todas maneras, en YouTube hay bastantes vídeos con esta calidad para comprobar la gran calidad de imagen que ofrece.
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yolanda151276
5 (9,999)

2022-09-22

Elche

Tamanho : 75"
5 (9,999)
(Esta reseña se ha recibido a través de una promoción.) NeoQLED8K SamsungTV 65 Es una pasada de pantalla como si estuvieras en el cine tiene una calidad de diez, si entras en configuración tiene de todo y puedes poner el tamaño de pantalla hay 3 formato, sonido lo puedes personalizar se escucha de lujo , tiene bluetooth, multimedia, App de juegos,películas, música y se puede controlar con Alexa y google mini , que se me olvidaba el mando no funciona con pilas es con luz solar hay que ponerlo a lado de la ventana para recargarse .
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muito ruim
1 (9,999)

2023-08-11

Porto Alegre/RS

Tamanho : 85"
1 (9,999)
Estamos com problemas em 2 tv´s de 85" 8k,QN85QN800BG. As tv´s vieram com defeito, pixels queimados . A assitencia tecnica, trocou as telas e o defeito persistiu. Autorizaram a troca das tv´s e os problemas persistiram. É um defeito crônico, diagnosticado, laudado. Exigimos a devolução do dinheiro. A samsung analisou o caso, concedeu a devolução e depois voltou atrás. Estamos há 8 meses nesta luta. Não conseguimos passar do atendente do 4004-0000. Abrimos diversos protocolos. Só cabe agora a levar à justiça para que o art 18 do codigo do consumidor seja cumprido.
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Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2023-08-11

Team Samsung

Olá! Tudo bom? Queremos te ajudar com isso e entender melhor o que está acontecendo. Poderia nos contatar? ​ Segue os nossos canais: ​ ​Chat: https://www.samsung.com/br/support/contact/#onlinesupport e, se preferir, também pode me acionar via WhatsApp: https://www.samsung.com/br/support/whatsapp/

V.motta22
1 (9,999)

2023-07-06

São Paulo

Tamanho : 75"
1 (9,999)
Inacreditavel, estou profundamente decepcionado com a SAMSUNG. A Tv é quase o valor de um carro e durou 1 ano e meio! Comprei o produto na loja da Fast Shop, paguei quase 30 mil reais, e agora estou com uma TV totalmente inutilizável em casa. Solicitei a visita de um técnico pra avaliar o que houve, o mesmo constatou que o problema é relacionado ao Display da TV, valor para reparo R$ 13 mil reais! É uma verdadeiro absurdo!!! O pior é que há inumeros relatos na internet com o mesmo problema, ou seja, caracteriza Vício Oculto... Aí a gente liga no suporte e qual é a resposta? Senhor como sua TV está fora do período de garantia, neste caso, não podemos fazer nada. Absurdo!!!

Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2023-07-06

Team Samsung

Olá, Motta! Tudo bom? Queremos te ajudar com isso e entender melhor o que está acontecendo. Poderia nos contatar? ​ Segue os nossos canais: ​ ​Chat: https://www.samsung.com/br/support/contact/#onlinesupport e, se preferir, também pode me acionar via WhatsApp: https://www.samsung.com/br/support/whatsapp/

speedrobin38
5 (9,999)

2021-06-23

Austin

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] First, I love the brand. They have never done me wrong. A TV that works perfectly and it...is...beautiful! Very easy to setup. I used the SmartThings app from Samsung and hooking up everything was simple. After a few minutes I powered her up and was just floored. Big, beautiful display. I'm buying a new stereo to join this up and know that I'm future proofed (until next year). As for what we watch, we watch everything. I love the HDR on Netflix and the new animated movies look gorgeous. Sports on this big beast are awesome to watch (hook 'em). Playing the new Ratchet & Clank on the PS5 is like playing a Pixar game. The TV comes with brightness set all the way up, you're going to want to turn that down. Seriously, it was like staring at the sun. This is normal so just make the tweak to what looks good for you and yours. I really don't know what else to say. Get it already.
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Scudludo
5 (9,999)

2022-06-17

ROCHE-LA-MOLIÈRE

Tamanho : 75"
5 (9,999)
Comme toujours samsung sort un superbe néo qled 65 POUCES 8K POUR MOI RIEN A DIRE COMME D HAB TOUJOURS EXELLENT JE POSSEDE ÉNORMÉMENT DE PRODUITS SAMSUNG ET TOUJOURS CONTENT DE MON ZFOLD 2 5G A BARRE DE SON HW Q800T FRIGO AMÉRICAIN LECTEUR BLU RAY 4K LAVE LINGE ECO BUBBLE COLONNE MXT70 Ce néo qled es superbe sur tout j adore et recommande SAMSUNG
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angelscharlie
5 (9,999)

2025-02-16

Baltimore Maryland

Tamanho : 75"
5 (9,999)
This tv is incredible. The colors are bright & the blacks are super dark. Even when you stand completely on the side, the screen is as bright as can be. Entire TV is only 3/4" thick with a one connect that can be placed anywhere, on the stand or hidden away in a cabinet. Image is amazing & fills entire screen almost to the very edge.
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Amir4229
5 (9,999)

2021-04-14

Houston

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] Best TV ever! Go with this one without a doubt! I upgraded from a 10-year-old plasma tv so my experience with the 65” QN800A Samsung Neo QLED TV has been awesome. Amazing picture quality, the remote control is very chic, love the brightness. Please check the pictures I attached. Highly impressed with new features that are innovative and convenient for gaming. Such as multi-view and the auto-detect GameMode. The sound quality is perfect and I don't need to get a soundbar. The audio is smart and it is automatically adjusted based on the scene. In addition to hardware, the new design is really smart that doesn't need any extension. You can easily AirPlay your phone on TV, or watch any of the TV apps of your interest. Samsung TV is another benefit of this TV that you can watch several channels for free. Another feature that also made me really happy is that this large TV has a centered stand, which lets you fit it on any TV stand. I highly recommended it to all my family friends
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Resposta da Samsung:
2021-04-19

Samsung Brand Ambassador

Amir4229: I am happy to hear that so many of the features of your new 2021 QN800A TV are creating an all-around great viewing experience for you. 100% Color Volume with Quantum Dot gives you a billion brilliant colors that stay true even in bright scenes. Multi View allows you to stream your favorite TV show and mirror your compatible phone all on one screen, with multiple sound and layout options. If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Makissroger
1 (9,999)

2023-12-28

1 (9,999)
Depois de 1 ano e 5 meses de uso, a TV passou a desligar sozinha. Em contato com a autorizada, solicitei uma visita técnica e descobri que a garantia era de apenas um ano. Por estar fora da garantia, me foi cobrado $100,00 reais pela visita e o técnico condenou a TV a uma troca de tela por $3.800,00 reais. Ocorre que não há qualquer problema na tela, a TV simplesmente desliga sozinha quando bem entende. Para um produto tão caro, por volta de $12.000,00, torna-se extremamente curto seu tempo útil de durabilidade. Lamentável. Samsung nunca mais.
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Valor

1 (9,999)
Resposta da Samsung:
2023-12-30

Samsung Atendimento ao Cliente

Olá! Obrigada por reportar esse tipo de situação, estamos sempre atentos para melhorar nossas soluções através do que aprendemos com o seu feedback.

Freyakat
2 (9,999)

2025-04-28

Eugene, Oregon

Tamanho : 75"
2 (9,999)
Service is horrendous. Ten days for parts, 4 more to get an appointment to install them for a TV that was expensive and worked for a year and 3 weeks. It started ghosting one day in the middle of a show.
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Resposta da Samsung:
2025-04-29

Samsung Specialist

Freyakat, I’m sorry to hear of the issues you’re experiencing with Samsung’s QN800D TV. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/ If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

rws2285
5 (9,999)

2024-03-21

Earlysville

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] This TV is replacing my 65" Samsung Q70AA QLED 4K UHD TV. I was able to get the TV unboxed and mounted in about 30 minutes and the setup took less than 5 minutes including getting signed into my various streaming accounts. It has an updated UI that is taking a little getting used to, but overall I would say it is an improvement. The UI is much more responsive, but it seems a little cluttered. The QN800D has a gaming hub that supports XBOX and Nvidia Geforce Now and allows you to directly connect an Xbox controller for gameplay. I have only had a chance to play Fortnite with my kid so far, but it seem to run at about the same quality as his Nintendo Switch connected to Samsung 4K TV. I do not have any 8K media to feed it, but the picture seems very crisp and the 4K content I am watching seems much better quality than it was on the 4K TV it replaced. The sound on this TV is amazing as well. I have the QN800D paired to a Samsung Q910C 9.1.2 Dolby Atmos soundbar with Q-Symphony enabled and it makes the room sound like a movie theater. I need to get this setup for a few other rooms in the house.
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Resposta da Samsung:
2024-03-21

Samsung Specialist

Hi rws2285, Thank you for your review! We're thrilled to hear of your experience with Samsung's QN800D Neo QLED 8K. Powered by our Tizen Operating System, your 2024 TV lets you stream your favorite shows, follow recipes, play games, work out with a trainer – any and everything you enjoy. In just a few clicks, you’ll get instant access to your must-have apps and endless content from the streaming services you love. And with Voice Assistants built right into your TV, it’s easy to get to it all with just the sound of your voice. Newly refreshed for 2024, Tizen OS brings content front and center in a revamped layout. It offers a personalized experience with the ability to create and seamlessly access different Samsung accounts on 2024 TVs. Now, different members of your household with a Samsung Smart TV can set up a profile for personalized recommendations and a more customized overall experience. If we can ever help with anything such as settings optimization or features included on your new TV, Samsung's here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Product Registration: For easy access to support, promos and offers, and more ~ Samsung Specialist

TOMTOM19821
1 (9,999)

2023-11-25

Dingolfing

Tamanho : 75"
1 (9,999)
Ich bin zutiefst enttäuscht von meinem Samsung NEO Qled TV (2021). Ich habe meinen GQ65QN800ATXZG von 2,5 Jahren für 4K gekauft. Jetzt habe ich ein Geisterbild, da ein Panel kaputt ist.
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Resposta da Samsung:
2023-11-29

Samsung Service Team

Hallo TOMTOM19821, wir können verstehen, dass dieses Verhalten deines Samsung Neo QLED 8K QN800A ärgerlich sein muss. Bitte melde dich bei unseren Kolleg*innen vom technischen Support, um das weitere Vorgehen zu besprechen. Sie sind von Montag bis Samstag zwischen 08:00 und 20:00 Uhr unter der Telefonnummer 06196 77 555 77 erreichbar.

ignorolita
5 (9,999)

2022-09-19

Mislata

Tamanho : 75"
5 (9,999)
(Esta reseña se ha recibido a través de una promoción.) Una vez instalada la tele en casa, tienes que conectarte a internet y crear tu cuenta para personalizar tu experiencia con la tele, todo es muy intuitivo y puedes hacerlo sin necesidad de leer el manual, aunque es muy recomendable hacerlo. Luego escoger tu asistente personal, en mi caso es Alexa, que hace las cosas mucho más fáciles para seleccionar aplicaciones, programas o canales, sin necesidad de coger el mando a distancia pues solo con la voz tienes acceso. El mando a distancia me sorprendió mucho, porque se puede cargar con usb y te ahorras el tener que estar adquiriendo pilas para su utilización. El sonido de la televisión es espectacular, tanto para escuchar música como para ver tus programas; es claro hasta cuando subes mucho el volumen. De primera calidad. Por último y no menos importante la calidad de imagen me tiene impresionada, aunque aún no he visto ninguna película o serie en 8K, las que están disponibles en 4K la calidad de imagen es surrealista, los detalles y las transiciones son perfectas. Muero de ganas por ver ya programación en 8K y disfrutar de todo el potencial de mi tele nueva.
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Anonymous
5 (9,999)

2022-06-14

Langhorne

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] The first model of this TV that I got did not work at all. It power cycled on and off continuously and had to be replaced. The second model I got worked. However, both models had a design flaw with the back panel. As you can see in the picture at the bottom right of the TV in the back the glue is coming off. Both TVs had this problem. It is possible that after years of heat the glue may become worse in the back and may need to be re-glued. The last negative that I have with this model, as you can see from the picture, is that if you are mounting it the mounting brackets go right over the plug that is required to connect to the circuit board. Spacers are required to not pinch the cable to the circuit board. Now onto the good news, this TV has excellent picture quality. The built-in speakers are better than any of my other Samsung TVs, and I have several. The 8K quality is outstanding. It almost gives a 3-D view. It gives the depth of people's faces and brilliant colors in high definition. Though it may have some design flaws I would highly recommend this TV. I received this TV product with a discount for an honest review
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Resposta da Samsung:
2022-06-15

Samsung Brand Ambassador

Hi there, It's great to hear you're enjoying the outstanding picture quality of your QN800B TV, and we appreciate you sharing your experiences with power cycling on your previous unit, as well as with the back panel detaching. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you by contacting Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. We hope to hear from you! ~ Samsung Specialist

AkGutala
4 (9,999)

2025-10-13

Tamanho : 75"
4 (9,999)
[This review was collected as part of a promotion.] The Neo QLED 8K TV delivers an impressive viewing experience overall. The image quality is sharp and vibrant, making it ideal for everyday entertainment, from streaming shows to gaming. The colors are well-balanced, and the brightness adjustment works smoothly in most indoor conditions. However, the picture tends to blur slightly when exposed to direct bright sunlight, which can reduce clarity in well-lit rooms. Still, the 4/5 picture quality rating feels fair given its outstanding performance in normal lighting. Despite this minor drawback, the TV remains an excellent choice for everyday use, blending high-end features with reliable consistency.
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jasminep
5 (9,999)

2021-04-20

HEMET

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] I have to say I am really impressed with my Samsung QN800A. The picture quality is amazing it's so vibrant and crystal clear. The directional sound is superb. Can't wait for 8k content to be more vastly available. The difference between 4k to 8k is not huge but it is noticeable. The 8k content looks amazing and so does 4k upscale.I really like all the features it has Samsung TV plus, object tracking sound and the infinity one design is superb. The bezel is barely noticeable which is great I like the simplistic minimal design. Not to mention no more messy cords with the one connect box. The response when navigating the apps is fast no lagging at all the Samsung smart system is very responsive. I like that the remote can either be charged via USB or solar I do however wish it was back-lit. The anti reflective screen is amazing. No more fighting for the perfect spot on the couch the movies look great from any angle. The only negative is my sound bar is not compatible however I'm looking forward to adding a q symphony one. I really cool feature I like is Samsung Health is built in. You simply connect a webcam to the TV to workout at home and join fitness classes without buying a dedicated device. No more gym membership. My family and I really love our TV and I'm sure everyone who gets one will love it too, highly recommend.
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Resposta da Samsung:
2021-05-17

Samsung Brand Ambassador

jasminep: Thank you for your purchase and review of the 2021 QN800A Neo QLED 8K TV. I am glad that you are enjoying the image brought to you by our Quantum Matrix Technology Pro powered by tiny light cells using exclusive Mini LED designed technology to give you a brilliantly intense, hyper-focused picture. By pairing your TV with a Q-Series soundbar, you will be surrounding yourself with synchronized sound from your TV and soundbar, orchestrated in complete harmony. Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Evony
5 (9,999)

2022-10-17

Barcelona

Tamanho : 75"
5 (9,999)
(Esta reseña se ha recibido a través de una promoción.) Llevo alrededor de 10 años utilizando una smart tv de Samsung de 46 pulgadas por lo tanto el cambio de un televisor a otro a sido espectacular. Para empezar el montaje del televisor es sencillo entre 2 personas. El diseño sigue la tendencia actual, marcó fino y pantalla muy final. La imagen es lo esperado en un televisor de alta gama, excepcional. Me falta probar la imagen 8k, pero estoy segura que será increíble. En cuanto al sonido, es muy bueno, pero he notado que en algunas películas de acción a bajo volumen (alrededor de 20), el sonido no es del todo nítido, se percibe una pequeña vibración en el sonido. El mando tiene sus puntos positivos y negativos. Como punto positivo el diseño, el cargador por USB C, la carga solar y los botones de acceso rápido a las plataformasde streaming. Como punto negativo la falta de botones numéricos para seleccionar rápidamente los canales y que el botón del volumen es demasiado sensible por lo que si no tienes cuidado puedes subir el volumen en exceso. El smart hub es muy intuitivo. La conectividad con el dispositivo móvil es muy sencillo. Tan solo te tienes que descargar un par de aplicaciones en la smart tv y listo. En definitiva, la televisión tiene muchos más aspectos positivos que negativos, por lo cual la recomendaré a mis conocidos y amigos que estén interesados en un televisor de alta gama.
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Josney
1 (9,999)

2024-01-27

Curitiba, Paraná

Tamanho : 85"
1 (9,999)
Não compre esta TV se tiver amor ao seu dinheiro, comprei a minha em maio de 2022 e já começou a apresentar problemas em dezembro 2023, menos de 2 anos de uso. A TV liga e desliga sozinha, após contato com o suporte samsung precisei pagar R$150,00 para avaliar o problema. Foi passado que o problema é no display e que custa o valor de uma nova para consertar. Suporte da samsung informou que não poderia fazer nada porque esta fora da garantia, abri uma reclamação no consumidor.gov e a samsung esta me cozinhando lá, com retorno que não diz nada com nada, ou seja, vou precisar ir para a justiça para ter meus direitos, uma vez que este problema é um vicio do produto. Gente, pesquisem bem antes de comprar uma TV da samsung, a minha vai para o lixo com apenas 19 meses de uso.
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Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2024-02-04

Samsung Atendimento ao Cliente

Olá, Josney. Sentimos por você não ter tido uma boa experiência. Não se preocupe que o seu feedback é muito importante para nós e estamos aqui para te auxiliar da melhor forma. Enviei um e-mail agora para você com mais detalhes. Se precisar, pode me retornar por lá ou entre em contato em um de meus canais. Segue o link: https://cutt.ly/cwqfWFAD

Tracey84
5 (9,999)

2022-10-14

Deal

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] Having just moved house we wanted a larger tv to go on the wall and the Samsung NEO QLED 8k hasn’t disappointed! It arrives in a massive box but, once unpacked, is relatively simple to get the support stand (if not wall mounted) configured. The box setup at the back to tidy up the cables is useful and a nice feature but not really a deal breaker for a tv. Once plugged in the actual TV set up is simple with options to use the remote to set up or do it via smartphone using a QR code. The tv configuration was very quick to set up and be ready to use. Now to the bit most people are interested in, the picture quality! It is amazing. For a large 65” screen, the detail and precision is very impressive. When watching programs about nature and wildlife it's like the animals are right in front of you and when watching scenes which are darker in films, you can see more of what is going on as the picture is clearer and, obviously, larger. Plenty of inbuilt apps and features to use like split screen which we haven’t used yet. The sound quality is, in my opinion, great however my husband has plugged in a soundbar anyway. All in all, if you’re a non tech wizard like myself then this tv is great to just plug in and go but it also has fantastic features to delve a bit deeper in to as well. Is it worth the hefty price tag? Only time will tell. Next time I’m at a house with regular HD channels then I’d probably say yes definitely!
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BaileyT
5 (9,999)

2024-04-18

John's Island

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] The Samsung 65-inch QN800D TV offers excellent value and quality. One standout feature is its 120Hz refresh rate, providing clear and smooth visuals without any color distortion during scene changes. Additionally, it is lightweight at approximately 49 lbs, making it easy to mount on the wall. The unique design of the connection box minimizes cable clutter, with only one cable needed to connect to the TV for a sleek, modern look. While the built-in speakers are aesthetically pleasing, the sound quality may not be the best. Overall, this high-end performance TV pairs well with a soundbar and delivers an exceptional viewing experience.
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Niloo2021
5 (9,999)

2021-04-20

Houston

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] We upgraded from a non-HDR 4k TV to the 65” QN800A Samsung Neo QLED TV and I am amazed at the picture quality. Colors are so much brighter and more vibrant. When we watch shows we have seen before the video looks more like live images or you are looking through a window. The TV sound is excellent. We had a mid-range audio bar but my husband and I like the sound of the TV better than the sound bar , nice surprise. It actually fills the room with a near multi-speaker theater sound experience. The remote control is very chic, I attached the pic of remote to this review. The more interesting part of this remote control is solar cell panel at the back of it. It is so smart. The TV includes a free Samsung TV app with its own live channels and movies. Apps are conveniently lined up in a row, and they have almost every app I could want. The new design is really smart that doesn't need any extension directly to the TV. It is easy to cast videos from my phone or laptop. It has enough ports for all of my devices. Moreover, it has new features such as multi-view and the auto-detect game mode that are innovative and convenient for gaming. Another feature that also made us really happy is that this large TV has a centered stand, which lets you fit it on any TV stand. Then we don't need to get a new TV stand. I posted several pics and video to share my experience with you. Also, we are waiting to receive the second dose of Covid-19 vaccine, then we may ask our friends to come and watch movie with our exciting TV.
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jairofohno
1 (9,999)

2023-12-07

São Paulo

1 (9,999)
TV descartável. Depois de 1 ano e 6 dias da emissão da NF, e 1 ano e 3 dias após a entrega, a TV simplesmente pifou. Não liga mais. Já acionei a Samsung, já entrei em contato com a autorizada, mas há 1 semana não consegui nem agendar a visita técnica (para a qual, aliás, estão me cobrando R$ 450!!). É inadmissível que uma TV desse preço tenha duração de 1 ano. É um óbvio vício e defeito de fabricação. Realmente desapontado, ainda mais com o péssimo atendimento da Samsung e da autorizada.
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Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2023-12-08

Equipe Samsung

Olá Jairo. Obrigada por reportar esse tipo de situação, estamos sempre atentos para melhorar nossas soluções através do que aprendemos com o seu feedback. Enviei um e-mail agora para você com mais detalhes. Se precisar, pode me retornar por lá ou entre em contato em um de meus canais. Segue o link: https://cutt.ly/cwqfWFAD

brock06
5 (9,999)

2024-04-16

Smyrna

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] This is a major upgrade to any home entertainment system and offers a great experience with user-friendly menus and setup. Putting this TV together took two of us but the work was well worth it. It wasn't a daunting task and the instructions are simple to follow. Love the overall design of the TV set and how sleek it is and how it compliments my entertainment system. Diving into the overall experience from unpacking to user experience: After we set up the tv, the menu setup was short and sweet. Being that we are a Samsung family, I was able to use my phone to setup the tv and balance the color. Also, which I believe is a nice touch is the addition of SmartThings. From The comfort of my couch and the tv, I’m able to control my lights, blinds and vacuum. This tv allows for this simple integration without a hiccup. Once the tv was setup and all devices were connected it was time for a serious treat. The picture quality of this device is mind blowing! It’s pure eye candy and I feel as if it’s a crime for the picture to look this good! It’s as if we are right there in the action and have to remind our mind that this is a tv and not real life. The picture is something to see. Remote control: The remote is small and sleek. I like the fact that it’s solar powered and the battery seems to Have a long life. I love the addition of hot keys that allow me to open certain applications for my viewing pleasure. Final thoughts: Overall this is a major win in my book and I can't wait to host the next movie night.  I love this TV and cannot see me ever wanting to switch brands.
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Anonymous
4 (9,999)

2022-10-17

Hook

Tamanho : 75"
4 (9,999)
[This review was collected as part of a promotion.] So after needing a new TV for some time, we decided to go ahead and purchase the Samsung 65QN800B Neo QLED 8K HDR Smart TV and it didn’t disappoint! The only reason my review didn’t quite make it to 5 stars was only because the initial set up of the parts to create the TV we’re not totally foolproof and the instructions were not the easiest to follow as the parts (although labelled on the instructions), we’re not labelled on the actual parts (see picture of instructions below). There was also an issue connecting to Alexa, but did eventually figure this out! The TV is a super size, and allows everyone in the room to view the screen and see the awesome picture it gives you! You really do notice the difference though going from UHD to normal tv as the quality is just so clear in UHD! The TV is compatible with all apps such as Netflix, Disney+, Amazon prime etc and was very easy to set up after the initial installation. It also registered my product with Samsung for me also during set up to take up the 5 year warranty on the TV that it comes with. The controllers are easy to use, and it actually comes with a solar powered remote too, so no need to constantly keep changing batteries! The picture as I mention is crystal clear and there is even a mode for the evenings to change to called ‘eye optimisation’ which basically dims the screen in the evening if required. There are also different options with sound to, from standard to amplified which also made a difference. So glad we purchased this TV, and really looking forward to seeing how it performs with more and more 8k quality programmes coming through.
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Karebear13
5 (9,999)

2021-04-20

orange park

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] Very happy with this tv. Easy setup instructions. I enjoy the ambient mode and personalized screens. I downloaded the smarthings app which is free to download to be able to put pictures from my phone onto the tv. It displays up to 50 pictures on the tv. I uploaded them from phone and it displayed them one at a time changing the picture about every 20 seconds(The picture below is of my husband and son roasting marshmallows over the fire is one of the personalized pictures I sent to the tv). While in the smartThings app you have to sign up or sign in with your samsung login. Then it finds your tv easily through your wifi connection. From there every time you open the app your tv will be displayed then you just click on your tv. From there it app allows you to use it as a remote, to change from artwork or personal pictures in ambient mode, switch between apps, and universal guide showing you tv and movie recommendations. Watching the latest movies on this is beautiful. This is the 4k120hz screen I have been waiting for. Zero connection or display errors which you will find on other brands. The simple console connection design makes input connections easy. I love that the remote is solar charged so no batteries! The hub box works awesome to keep all the wires that you hook up to the tv out of the way so it doesn't look so messy. I also went under my iphone settings and bluetooth and found the tv. I clicked on it and connected it to my tv which was listed. This allowed me to play music from my phone right on the tv easily! It plays a background display while music plays or you can make the music box smaller at the top screen while you do other stuff on the tv as well. I also like you can add apps and rearrange them according to how you use them. We use our tv for gaming, streaming from phone, watching movies/tv, etc. Everything looks so good on it!
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Resposta da Samsung:
2021-05-17

Samsung Brand Ambassador

Karebear13: I am happy to hear that installation of your new 65” QN800A Neo QLED 8K TV and setup with the SmartThings app was easy. Have you tried out the great features like the Voice Assistants which allow you to control your TV with just your voice? Use built-in Samsung Bixby, Amazon Alexa and Google Assistant to easily change the channel, play music, control smart home devices and more — all you have to do is ask. With Multi View you can watch your favorite TV show and mirror your compatible phone at the same time, with multiple sound and layout options. Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

jjyhawkins
5 (9,999)

2022-05-04

Pataskala

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] The 8K Samsung QN800B is spectacular. Setup was a breeze with the software and the SmartThings app on my phone. It quickly recognized all my HDMI devices without any issue. Wi-Fi setup and registration was completed in a matter of minutes. The remote is recharged via solar or usb-c which is a great step forward. Picture: The picture is amazing for all types of content. 4K and of course 8K content are fantastic. Standard HD content is also raised to another level by this tv. There are details within the everyday tv and movie content that you wouldn’t believe has been there the whole time. Colors are vibrant, blacks are deep and dark, and the highlights are bright. This tv is very bright, but not so bright to be overwhelming and makes HDR content even more amazing. We have watched multiple movies across almost all the available apps and haven’t been disappointed. Sound: Paired with the Samsung Q900A soundbar using Q-symphony, the tv and soundbar are in perfect sync. They complement each other perfectly for regular tv and movies. eARC allows for Dolby Atmos on all the apps that support. The tv speakers alone are good but for the full surround experience a soundbar or additional home theater setup would be suggested. Gaming: The game bar is a great feature not available on my old Samsung Q7 and adds great customization options when you are gaming. 120 4K gaming is awesome. I have had no issues with either of my next gen consoles . VRR (variable refresh rate) is another feature that makes gaming on this tv spectacular. I am looking forward to the future software update that will add the gaming hub to see what else this tv can do for my gaming experiences. Synopsis: This is the best tv I have ever owned. With the built in features and picture processing power this tv is future proof and makes the premium price, but after spending time with it, I would be willing to pay the premium for it. I received this product at a discount in exchange for my honest opinion.
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Resposta da Samsung:
2022-05-16

Samsung Brand Ambassador

Hi jjyhawkins, Thanks for sharing photos! I’m happy to hear you’re enjoying the billion shades of brilliant color on your new 2022 QN800B TV. Together, Quantum Dot and Mini LEDs bring you a fine exquisite picture by transforming light into vivid color that stays true for bold detail, even as the scene brightens. Quantum HDR 32X technology sets the bar with an extraordinary range of contrast that brings intensely rich details to the movies and shows you love in HDR. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

drsffareed
5 (9,999)

2024-05-20

Blackwater

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] I recently had the opportunity to experience the Samsung Neo QLED 8K QN800D in its 75-inch glory, and I must say, it's truly a marvel of modern technology. Firstly, the picture quality is outstanding. The 8K resolution delivers breathtaking clarity, with incredibly vivid colors and deep blacks thanks to the Quantum Matrix Technology. Whether I was watching movies, gaming, or streaming content, every detail was crystal clear, making for an immersive viewing experience. The Neo QLED technology takes things a step further by enhancing contrast and brightness, ensuring that HDR content pops with lifelike realism. The Quantum HDR 64X elevates the viewing experience by delivering a wider range of colors and brightness levels, making scenes come to life with stunning realism. One of the standout features for me was the Quantum Processor 8K. Its AI upscaling capabilities work wonders, transforming lower resolution content into near-8K quality. This means even older movies or streaming shows look better than ever before, with sharper details and less pixelation. In terms of design, Samsung has done an excellent job with the sleek and minimalist design of the QN800D. The Infinity One Design with its nearly bezel-less screen looks stunning whether mounted on the wall or placed on a stand. The One Connect box keeps cable clutter to a minimum, maintaining the clean aesthetic. The Smart TV features are also top-notch. The Tizen operating system is intuitive and responsive, making it easy to navigate through apps, settings, and content. With built-in voice control and compatibility with smart home devices, it seamlessly integrates into your connected ecosystem. Overall, the Samsung Neo QLED 8K QN800D 75 inches is a powerhouse of a TV that delivers an unparalleled viewing experience. While it comes with a premium price tag, the combination of cutting-edge technology, stunning picture quality, and sleek design make it well worth the investment for anyone looking to elevate their home entertainment setup.
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chriscorriveau
5 (9,999)

2021-04-20

Driftwood

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] The new Samsung QN800A is a masterpiece of technology and really brings the concept of a TV to a whole new level. Starting with the design, this tv is slender with only a 0.7" width it is the first truly flat tv monitor I've ever seen. There is barely a bezel and what bezel is there is where the sound terminated from. It is such a simple yet elegant design that will look amazing in any room. Samsung has outdone itself with the design. The TV is able to be so thin and flat because the components, hookups, and power are all external in the One Connect which attaches with a single very thin wire. It's an engineering marvel and quite an accomplishment to send all the signals and power through a wire that is not even a 1/4" in circumference! This feature alone makes the TV worth purchasing as it allows the Samsung QN800A to hang on a wall and all your devices can be in a cabinet with just a single wire to the TV. This is perfect for those of us that want to keep everything neat and hide away all the clutter and mess of wires. Once you turn on the TV you will notice the picture quality and brightness, everything is sharp and vibrant and what you would expect from 8K. I didn't have any 8K content to test but it seems to upscale the content very well and 4K content looks mesmerizing. The TV remote is small and simple to use with an interface that is intuitive to use and works well. I really liked the Samsung TV Plus which provides a bunch of live TV channels and is the answer for the cord-cutters out there. The content is great and I feel like it's a perfect replacement to cable or satellite programming and the future.. It even comes with a Guide so you can pick and choose what you want to watch easily. The Multiview feature is really interesting, you can watch multiple programs at a time and switch which audio you listen to while watching multiple shows. It will make Football season even better. Also with the Smart Things integration, all my other Samsung devices like the Powerbot vacuum and washer and dryer show up and are available, it is the hub for a truly smart home! Samsung has done an amazing job and at the top of their game. This is the best TV I've ever experienced and the features technology, and style just can't be beaten.
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bridtek
5 (9,999)

2024-05-20

Ryton

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] Our family living room has a 55 inch, 2018 model year OLED TV that we've enjoyed for many years now. Going from a regular LCD TV at the time to OLED was a massive upgrade, and it's hard to imagine how much better things could have improved? Installation is really easy after fitting the base to the TV. All connections to the TV go through the connectivity box included which means you can put that on a shelf on your AV stand. Then a single cable from that goes to your TV and keeps everything neat. Getting the TV up and running and set up with Satellite tuning takes only a few minutes using the on screen instructions and QR code. I prefer certain settings with my TVs with how colours and motion look so I spent some time on YouTube with 8K and 4K HDR videos as well as movie trailers to get things exactly the way I want. First impressions were just how BRIGHT this thing was. It's over and above my 2018 OLED in terms of brightness and on par with a flagship OLED we have in another room. It took me a few goes to get my settings to "stick" as a few of the quick and easy TV modes will set things back to defaults, but with a bit of trial and error I got the hang of what I could and couldn't change without it changing other settings. I'm not a fan of motion processing and I quite like film grain so some of those advanced settings I turned off entirely. However some of the automatic HDR and colour/contrast settings are definitely worth having on so there's enough in there to be really precise about how you want things to be set up. And if you just want to go with some "out of the box" settings then those are really easy to use. One thing that was immediately obvious was how much better the sound was over our old OLED TV. There is significantly more body to the sound and arguably you dont HAVE to go and buy a soundbar for this TV, unless you really want one. I can honestly say that the Samsung QLED looks amazing, and is a big upgrade over our older OLED TV. As a living room TV it makes the cartoons the kids watch on YouTube look fantastic, and then when switching to our streaming service apps that we installed directly from the Smart TV features, those look brilliant too. Samsung Neo QLED 8K has been a massive upgrade to our living room viewing. I tend to keep living room TVs for 5-10 years at a time and this has us covered for a long time to come with the 8K screen and every other modern feature you want. Buy with confidence!
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Resposta da Samsung:
2024-05-21

Samsung UK Reviews Team

What a joy it is to read your incredible review of this 65-inch OLED TV! Thanks to the simple physical set up and the user-friendly on-screen set up process, you can be enjoying the bright, crystal clear display in no time at all! Plus, after a bit of tinkering, you can adapt the visuals to suit your preferences perfectly, taking your viewing experience to w whole new level! Thanks for the five stars! ^CR at Samsung Support

JoaquimJunior
1 (9,999)

2021-12-17

Manaus/AM

Tamanho : 65"
1 (9,999)
Eu comprei uma TV de elevado custo, e contratei o serviço de instalação! Ela foi instalada na sexta feira día 10/12/2021 as 12h e no sábado a tarde a TV começou a apresentar um problema de imagem duplicada e desligamento recorrente! Acionei a loja pelo SAC e orientaram que acionasse a assistência técnica Samsung que recebeu a informação e cadastrou o pedido para a assistência local entrar em contato! Pasmem estou com uma TV linda e cara na sala sem funcionar! A assistência disse que solicitou a peça de reposição e o prazo era de 7 a 10 dias (Estou morando no polo industrial de Manaus) onde as TV são montadas/fabricadas

Recursos

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2021-12-17

Team Samsung

Olá, JoaquimJunior! Como eu vou precisar de mais informações para entender melhor o caso e respeitando a privacidade dos seus dados, me aciona, por favor, através do meu chat http://livechat.support.samsung.com/Customer_new/BR O atendimento é 24 horas.

JBTechfanatic1
5 (9,999)

2022-05-02

Gilbert

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] Meet The New Samsung QN800B 75in 8k QLED TV. It will quickly become your new best Friend. Its important to know I love tvs. My wife calls it a addiction. I say its a passion of mine lol. But it's all about trying to find the wow factor for me. When Buying a tv there is so much more that goes into what actually makes a tv stand out than one might think. But to us the customer. We just want something that is Big fun easy and intuitive. But most importantly something that when you turn on it makes every one in the room stop in their tracks and stare in glory. I'm happy to say that the QN800B Does that in spades. Spec wise this tv has it all! Unreal 8k resolution MiniLed QLED technology. A picture that is so realistic bright and vivid it will blow your mind. You will think it's a real window looking outside. It has a fast responsive operating system. That has all the streaming services you could use. It also has you favorite voice assistant built in. Also Samsung Smarthings Smarthome utility and Health App built in. You can now even hook up a usb camera or use your phone camera to video chat workout and more. one of my favorites ambient mode is not just back but full of new options. Ambient Mode Turns your tv into a work of art even a Spotify music wall and so so much more. When it comes to gaming QN800B will outperform most high-end gaming monitors with ease. That means Hdmi 2.1 120fps 4k HDR10+ With Vrr Gaming right from your couch. Even pc gamers will get every thing they need. The one remote makes it glorious return with USB type-c & solar charging. The One connect Box also returns as beautifully crafted as ever. Allowing you to hide all those bulkier components like game consoles cable boxes blu-ray and more. Then you simply run one cable. IT is paintable and is easy to hide. The One connect cable runs not only all the components. It also runs power to your beautiful new 8K TV. I truly cannot think of any features that Samsung did not include! Even the best anti reflect screen to date. Try Dex casting it turns your computer into a pc. QN800B has ability to watch and rearrange multiple inputs. Up to 4 at the same time. Add that in with outstanding brightness the Perfection of 8K. The ability to up convert 4K content into 8K. Makes The New QN800B a no-brainer for anyone looking for the best of the best! I recommend definitely picking one up ASAP you won't be sorry you did. I received a discount For my honest Review But It's Official Samsung 8k Delivered
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Thomas
2 (9,999)

2025-02-05

Fort Myers, FL

Tamanho : 75"
2 (9,999)
We’ve had our tv for a few months now. And I’m not entirely happy with it. There has been sporadic problems where the tv will just up and shut down. Sometimes it will come back on on its own sometimes it will then shut right down again. Then come back on. Other times I have to turn it back on. It seems to happen more when I’m playing games on Xbox. It also has sound problems too. I’m using a Samsung sound bar with it. But the sound cuts out for a second every now and then. Sometimes it happens a lot. Sometimes not so much. I’m not sure if this is the fault of the tv, sound bar or both. Great picture though. We rely on it heavily for online content, ie netflix.
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Resposta da Samsung:
2025-02-06

Samsung Specialist

Thomas, We appreciate you taking the time to let us know about your experience with your QN800D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Rafael L.
1 (9,999)

2023-01-12

Videira - SC

1 (9,999)
10 dias após o recebimento da TV, percebi o um ruído nas baixas frequências (graves), mesmo em volumes menores. A princípio, acreditei ser defeito no auto falante. Porém, analisando o painel traseiro do aparelho, percebi um abaulamento do mesmo e a total ausência de fixação, fazendo com o que o mesmo vibrasse e produzisse ruído desagradáveis. Acionada a assistência técnica da SANSUMG, a mesma não resolveu o problema, limitando-se a suprimir os "graves" do aparelho, para minimizar a vibração do painel. Recusaram-se a proceder a troca do aparelho ou a substituição do painel traseiro. Como consumidor assíduo da marca, fiquei decepcionado com a aquisição, pois o produto não entrega a experiência sonora prometida, restando evidente a falha de projeto no produto.

Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2023-01-13

Team Samsung

Olá, Rafael! Ficamos muito tristes em saber que isso aconteceu! Nosso desejo é que você possa ter uma melhor experiência no futuro! Agradecemos pelo feedback e estamos à disposição!

Phantomluck
5 (9,999)

2021-04-20

ORANGE PARK

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] This tv is beautiful! The color saturation is so bright and vibrant. Next to my other 4k 120hz tv there is no comparison to quality. All of my gaming consoles look and feel amazing. It is very refreshing to have this TV that has no input or video formatting issues. Be it switching gaming console inputs or surfing my apps everything runs seamlessly. The app setup and organization is helpful, keeping my most used apps ready to launch. The Samsung TV Plus feature was a cool surprise. Live free TV and endless OnDemand options easily watched with any internet connection. Overall I have been please with this unit. Setup was simple and the connection hub routing all my connection is great. I have my hub on lower shelf in TV stand near all my devices and tv on top shelf and it helps with wire clutter for sure.
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Resposta da Samsung:
2021-04-22

Samsung Brand Ambassador

Phantomluck: I am happy to hear that you are loving the amazing color brought to you by Quantum HDR 32x. Details come to life with rich color, deeper contrast, and HDR10+ dynamic tone mapping that shifts the color and contrast scene by scene for spectacular clarity. Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

ATerry
5 (9,999)

2022-10-14

Ealing

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] We are extremely delighted with having purchased the Samsung 75-inch QN800B 8K Neo QLED TV as our first smart TV and feel like we couldn’t have made a better decision. Right from setting up the TV in our living room, we found it extremely simple to mount to our wall, alongside integrating a soundbar. We’re also big fans of the One Connect box as it enhances cable management. It must be mentioned that the picture quality is outstanding. Whilst giving a cinematic experience, it’s arguably the sharpest and brightest picture we’ve seen and the 8k upscaling is impressive. The TV OS makes for seamless navigation, and as we enjoy watching Netflix and Prime Video, we consider it a highly important aspect. The default sound settings are acceptable. Overall, the TV is highly impressive, and it is worth the price point.
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Cenzo91
5 (9,999)

2022-06-03

Parkland

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] The television is absolutely amazing. This is our first Samsung TV and I cannot believe the quality of the picture and how slim and modern it is. I can honestly say that it completely changed the way we watch movies and live sports. The slim remote had me worried at first sight but I cannot believe how incredibly comfortable and easy to use it is. This is by far the best television we have ever owned and I would 100% recommend it.
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Anonymous
1 (9,999)

2023-12-18

1 (9,999)
A TV é bonita, e as configurações sao bem intuitivas, mas os elogios param por aí. Chegou com defeito, travava e em seguida desligava e ligava sozinha. Esquenta muito, reinicia sozinha, o som é baixo, a resolução não é tudo isso e por fim tem um grupo no Facebook, com mais de 16mil pessoas com problemas com diversos modelos da Samsung. Uma vergonha para uma empresa desse tamanho!
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Valor

1 (9,999)
Resposta da Samsung:
2023-12-26

Equipe Samsung

Olá, Hells. Obrigada por reportar esse tipo de situação, estamos sempre atentos para melhorar nossas soluções através do que aprendemos com o seu feedback. Enviei um e-mail agora apara você com mais detalhes. Se precisar, pode me retornar por lá ou entre em contato em um de meus canais. Segue o link: https://cutt.ly/cwqfWFAD.

americacrea
5 (9,999)

2022-06-03

Fort Lauderdale

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] Wow! This TV is another level. Its image surpass any quality, we received it and had it installed directly. We watch the games and it is amazing to see the sweat of the players!!! Size, weight and easy to install a plus. Audio is great and works perfectly, but we add the Samsung soundbar we had before, so now it is a boom! I will definitely recommend this TV: price quality worth it and make it one of its kind.
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RickMaxey
5 (9,999)

2021-04-20

Romeoville

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] My wife got this for me as a gift, and I am blown away! I've never owned a tv this amazing. The picture is just fantastic, there aren't words to describe it. I keep inviting friends over to see it because I can't capture how clear the screen is with my phone camera. The large number of inputs is also a huge bonus. No more jostling around behind the tv to switch between game consoles. They can all stay plugged in! We have it hooked up to a soundbar and subwoofer which makes our room into a theater, but the tv's speakers themselves are great, which you don't often find in thin tv's. This tv also comes with apps for exercising, and background art that are pretty cool. The split screen features is awesome. I can't wait to learn more about this tv as time goes on. The clarity is just amazing, and the blacks are so black. I look forward to many hours spent in front of it!
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karl335
3 (9,999)

2021-11-26

Tamanho : 75"
3 (9,999)
The bezel of the tv had a little scratch on it about 8MM at the bottom, I think it might have happened while being shipped! Other from that it's nice to watch and Xbox is good to play on it. The picture and sound quality is fantastic. I was a bit disappointed with the scratch on the bezel. I tried to search for something to repair the scratch but got no where!
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ConchyVL
5 (9,999)

2022-10-06

Marmolejo

Tamanho : 75"
5 (9,999)
(Esta reseña se ha recibido a través de una promoción.) Me encanta esta televisión, es la mejor que he tenido, la calidad de imagen es increíble, te metes en la película! Tiene muchas funciones y es fácil de utilizar, el sonido envolvente es espectacular. Parece que estás en el cine. El mando es muy manejable y pequeño, y lo que más me gusta es que no necesita pilas, se carga con la Luz solar o por USB.
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Shoke93
1 (9,999)

2021-07-01

Cortland,Ohio

Tamanho : 75"
1 (9,999)
let me start out with the picture. the picture is top notch, but why the 1 star... i just came from a 65" q800t series qled 8k tv that was a total nightmare, so many problems with that model (check the forums before you buy) and they actually bought the tv back from and and gave me a refund to purchase this neo qled tv. now this thing has a major issue and its with sound. the sound just goes out or it makes what sounds like ticking noises and have to keep changing the sound from auto to pass-through then to pcm and back to auto for the sound to come back on. this is insane coming from 2 of the most top of the line tv's they make. also while checking the forums other people are having the same issues.
Resposta da Samsung:
2021-07-02

Samsung Brand Ambassador

Hello shoke93, Thank you for your review of the QN90A Neo QLED TV and for sharing your details of your sound cutting out. If the audio drop issue is happening when connected via HDMI, the HDMI cable is most likely the cause. We recommend you replace the HDMI cable with a High-Speed cable with Ethernet Channel, labeled as HEC or HEAC on the cable. Also be sure to enable HDMI-eARC in the Expert Settings menu. Lastly, please also verify that you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. If this does not help, we ask that you contact us for additional troubleshooting or assistance with setting up a service appointment. You can call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info We hope to hear from you. ~ Samsung Specialist

Rm2738
5 (9,999)

2022-06-08

Tomball

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] Setup was different that anything I have ever experienced. The TV is super thin but there is an auxiliary box on the back where your components get plugged in to ultimately adding to the thickness if youre mounting to the wall in a low profile mount. however, it's great if your components are placed remotely, and you only need to run one proprietary cable and you can save on highe end HDMI and optical cables in shorter lengths. The picture is amazing. There are some qwerks that I am still working with after two weeks such as the eArc HDMI repeatedly turning on different components such as my Xbox One when I am not playing the xbox. I did receive this product at a discount in exchange for my honest opinion.
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Resposta da Samsung:
2022-06-09

Samsung Brand Ambassador

Hi Rm2738, It's great to hear you're enjoying the picture quality of your QN800B TV, and we appreciate your feedback regarding eARC connectivity. Samsung TVs have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. Occasionally, connected devices such as game consoles (PS5, Xbox) can send a turn on signal, for example, if they have software updates. We recommend you try turning Anynet+ off, as it may be causing an auto power on. Go to: Menu > Settings > All Settings > Connection > External Device Manager > Anynet+, then disable. Please also make sure that your TV's firmware is up to date. You can check this by going to: Home > Menu > Settings > Support > Software Update. Additionally, your feedback on the One Connect Box placement is appreciated and will be shared with our teams. If there's anything else we can help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

Steph89
4 (9,999)

2024-04-02

Melbourne vic

Tamanho : 75"
4 (9,999)
Just received it, still got it's little hiccups with upscaling but at least, Netflix movies looks super awesome, I dunno about blu ray because for some reason won't work with the tv . If they got rid of the upscaling issues where it's crystal clear and motion rate is upto par the tv would be a master piece and if they made free to air tv better picture quality. gaming picture quality could be a little be better as it flickering issues with movement but, this tv is still amazing compared to what their TVs used to be. In all in all pretty happy with this tv. If it was a master piece it would be 5/5 for me, almost there Samsung almost there.
All name and No Quality
2 (9,999)

2022-02-06

Las vegas,nv

Tamanho : 75"
2 (9,999)
i had the 75 inch 8k tv for more than a year now. spent 3k for the tv and see no worth in it. my 4 year old 4k tv has better quality. first the dark backrounds are very pixilated and has lots of blue color. cant watch a dark movie without complaining. i turned on the intelligent feature and clarity mode. nothing seems to fix it. second is the streaming quality. i have speeds of 700gbps but the tv seems to always freeze and have issues. i need to use my apple tv to get best quality and best streaming. overall i felt like it was a waste of money compared to the lower price, older, but better quality 4k tv. dont buy this tv. go cheaper 4k
Resposta da Samsung:
2022-02-07

Samsung Brand Ambassador

Hi, Thank you for purchasing the Samsung QN800A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1903.0 which includes picture quality and performance updates. You can check this by going to: Settings > Support > Software Update. You may want to enable Auto Update for convenience. Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

Will2k
5 (9,999)

2022-06-06

Nokesville

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] The size, quality, and operation of this TV are incredible. The Quantum Pro mini LEDs really bring the picture quality to life - colors contrast and pop intensely. The real depth enhancer feature ensures the depth of picture you see is life like. The AI powered 8k allows the free flow of each picture. My family loves watching movies and gets entranced by what we are watching because of the quality the TV provides. The TV really hugs the wall nicely too since it is super slim. Sound really bounces around the living room space with the help of the Dolby Atmos feature. I received this product at a discount in exchange for my honest opinion.
Sanos
5 (9,999)

2024-09-12

Tamanho : 75"
5 (9,999)
Gran calidad de imagen, conectividad sencilla, diseño moderno y funcional, queda perfecto cuando lo cuelgas en la pared..
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Sandro Marques
1 (9,999)

2022-03-24

Lajeado-RS

Tamanho : 75"
1 (9,999)
Eu já tinha uma TV Sansung 45 pol 4 k, com One Connect e achava ótima a tecnologia por ter cabo longo (mais de 15 metros) e estava instalada na minha sala com sistema no gap com todos os cabos e fios distantes. Decidi trocar por uma TV maior, comprei a de 75 polegadas e 8 k para ser usada na mesma sala. Para a minha surpresa o cabo que vem na TV tem apenas 2,5 metros. Simplesmente não há como instalar. eu teria que mudar toda a arquitetura e marcenaria da sala para adaptar. O apelo dessa TV é justamente ela ser uma "obra de arte", e o one connect deixar todos os fios e aparelhos distantes da TV. Isso simplesmente não é possível com apenas 2,5 m. E não há cabos mais longos para comprar. O atendimento da Samsung on line foi MUITO insatisfatório. Eu comprei a TV em agosto do ano passado e ainda está na caixa. Queria uma posição oficial da Samsung a respeito. Repensem muito se querem essa "obra de arte" ligada bem perto de cabos, fios, e aparelhos.

Recursos

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2022-03-24

Team Samsung

Olá, Sandro! Como eu vou precisar de mais informações para entender melhor o caso e respeitando a privacidade dos seus dados, me aciona, por favor, através do meu chat https://www.samsung.com/br/support/contact/#onlinesupport O atendimento é 24 horas.

LBoss
5 (9,999)

2023-05-15

North Wales

Tamanho : 75"
5 (9,999)
What a TV! Incredible picture with stylish looks and incredible sound quality. The TV of a lifetime!
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Resposta da Samsung:
2023-05-16

Samsung Support

Thanks for the five star feedback for your Neo QLED TV! The picture quality is stunning and the sound is powerful to match too. Great choice. ^EM at Samsung Support

Mal F
5 (9,999)

2024-12-16

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] The picture quality is amazing. Easy to setup and is great when paired with Smart Things. I also purchased a Samsung SSD and loaded all my holiday photos and videos onto it and can now watch/view them on the big screen and annoy the family! Only thing is that it can only play all photos or videos, not both types sequentially. The gaming hub is also handy – I recently traded in the Xbox for a PlayStation, but kept my Xbox live subscription, so I can still play Xbox games on the TV without the console. Graphics aren’t the best, but the kids don’t mind. Haven’t explored the dozens of other features yet, but will do over the summer holidays.
teammaxey1
5 (9,999)

2021-04-20

DOWNERS GROVE

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] The QN900A 75" TV is a marvel to behold. The TV is an 8K behemoth, with an almost edge to edge screen. The TV was easy to unbox, with clear instructions on mounting either on the included stand or on the wall. The TV itself was easy to set up and create a Samsung account. The included apps are fun, and who knew you could exercise side by side with Jillian Michaels in your own home? As for the picture, it is like having a theater in your living room. We have it connected to our soundbar, and it is truly a theater experience! The images are so bright and clear, and the blacks are rich and deep. It's a treat for your eyes to experience the amazing picture quality. The TV menu is easy to navigate and intuitive. The solar remote is genius! All remotes should have this feature. It really is an amazing piece of technology, and I'm thrilled to own it. I love just turning on Youtube and watching their 8K and 4K content. Truly magnificient! The included art apps for the screen are also cool, and a great added feature. After a week of ownership, I'm sure I haven't begun to scratch the surface of what this TV is capable of, and I look forward to experimenting and learning about all of it's features.
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Scoobystu
4 (9,999)

2021-11-20

Essex

Tamanho : 75"
4 (9,999)
Great tv, paired with a Q950 sound bar it’s fantastic and absolutely rocks!!!
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Resposta da Samsung:
2021-11-21

Samsung Support

Great choice! Our new Neo QLED range have displays with striking detail and colour. Prepare to be dazzled every time you watch a film now! ^EM at Samsung Support

ASHSUT
5 (9,999)

2022-05-23

Tomball

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] This TV is amazing. The picture is absolutely incredible! The menu is easy to navigate. The setup was incredibly easy. It recognized all the devices immediately and asked for the proper order and setup of each device. The two things I’m struggling with are the TV turns the game console on automatically but we can’t figure out how to turn and keep it off. I’m sure there’s a way but just haven’t had the time to deep dive as it’s not that big of an issue. Volume control also doesn’t work two ways as the TV remote doesn’t appear to have an options method to co trip a receiver. I purchased this TV at a discounted price in exchange for my honest review.
Resposta da Samsung:
2022-05-23

Samsung Brand Ambassador

Hi ASHSUT, It's great to hear that setup was a breeze and that you're enjoying the incredible picture of your QN800B TV! Quantum Dot and Mini LEDs bring you a fine picture by transforming light into vivid color that stays true for bold detail, even as the scene brightens. Samsung TVs have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. By default, the TV will immediately switch to this source when this happens. To turn off this function of a device connected to the TV, turn off the Anynet+ (HDMI-CEC) function of the device. Go to: Settings > General > External Device Manager > Anynet+ (HDMI-CEC) = Off Also, please make sure that your TV’s firmware is up to date. To check for updates, go to: Menu > Settings > Support > Software Update > Update Now I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

diteixeira89
1 (9,999)

2023-12-09

Curitiba

1 (9,999)
Comprei a TV QN65QN800BGXZD com one connect e funcionou exatamente tudo bem durante 12 meses e meio. "Surpreendentemente", após o período de garantia o one connect parou de funcionar para todas as entradas HDMI, olhando no mercado livre, custa 3 mil um usado. Paguei 13k em uma TV descartável, depois para minha surpresa pesquisei um pouco mais sobre o one connect e está cheio de reclamações na internet. NÃO comprem TV samsung.

Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2023-12-13

Equipe Samsung

Olá, Diego. Obrigada por reportar esse tipo de situação, estamos sempre atentos para melhorar nossas soluções através do que aprendemos com o seu feedback. Enviei um e-mail agora para você com mais detalhes. Se precisar, pode me retornar por lá ou entre em contato em um de meus canais. Segue o link: https://cutt.ly/cwqfWFAD.

Giovanni
1 (9,999)

2026-01-31

Curitiba

Tamanho : 75"
1 (9,999)
Comprei o produto em no final de 2022, depois de um tempo começou a apresentar umas faixas verticais pretas, dead pixel, acionei a assistência, necessitei substituir o display, ainda na garantia, voltou a apresentar a mesma falha, sútil e recentemente desligou completamente mostrando uma tela azul, variando com tela preta e som de saudação, fica num loop eterno. Acionei a assistência, estiveram na minha residência, fizeram uma análise breve, sem seguir nenhum protocolo, sem testar cabos, sem testar uconnect, dando um diagnóstico de “tipo um curto”, informando que estava fora da garantia, repassando um orçamento para troca do display no valor de 19k, custo da mesma TV nova. Inúmeras reclamações no Procon e Reclame aqui do mesmo problema, caracterizando vício oculto. NÃO COMPRE SAMSUNG, NENHUM MODELO DESTA TECNOLIGIA NEO QLED 8K, não vale o investimento e a dor de cabeça.
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Recursos

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2026-01-31

Social

Olá! Sentimos que sua experiência não tenha sido como esperado. Para que possamos compreender melhor e oferecer o suporte adequado, por favor, entre em contato com o nosso chat para que possamos ajudar você: Acesse: https://cutt.ly/cwqfWFAD

Mrnick0
5 (9,999)

2024-04-05

Plymouth

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] Design: Nothing special or out of the ordinary. The stand being in the middle (instead of two legs) cause the TV to be not-level for me. Real depth and AI motion enhancer pro: excellent for gaming, general viewing, and upscaling older content. However, I’m not a huge fan of the ultra-smoothing look for movies and TV shows. Tracking sound pro: the sound is great—I use an external soundbar system and the sound is going to the right speakers at the right time. Great picture. Pros: Very bright. Videos and movies are very smooth, almost too smooth looking. There is not a lot of 8K content out right now, but what I watched on YouTube and Vimeo looked excellent. Also, games and movies (4K UHD discs) looked great on the PS5. Remote is nice and light, ergonomic—I recommend watching the tutorial (in settings) for the remote because there are a lot of shortcuts. Sound is adequate but I always use a soundbar or an external speaker system anyway. Cons: Somehow my TV is not level. I’m not looking forward to taking apart the stand and re-doing it, but maybe this was my fault, and this would not be an issue if I wall mounted the TV. The microphone came turned off, so I could not use the voice feature… it took me forever to find the microphone switch on the TV (it’s a tiny switch on the bottom right if you’re facing the TV) The TV is heavy, especially with the 3-piece metal stand and the external port hub. I just expected new TVs to be much lighter than the flat screen TVs 5+ years ago. Overall, excellent TV and none of the cons I mentioned really bother me. In my opinion, I would recommend going bigger, like 85” or greater for an 8K TV, so you can really notice the details.
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Resposta da Samsung:
2024-04-05

Samsung Specialist

Mrnick0, Thank you for your review and sharing your experience with Samsung's QN800D TV. While your TV’s stand was solidly designed and extensively tested for stability, but there are a few things we’d like you to check: 1. Make sure the stand is correctly installed (all screws aligning, snug in place, etc.). 2. If you need more instruction, refer to the Quick Setup Guide for more help: https://downloadcenter.samsung.com/content/EM/202402/20240204035340001/BN68-18069A-01_IG_Y23%20QN700C%20800C%20900C%20Y24%20QN800D%2055-65inch_ZA_Eng_240111.0.pdf 3. Inspect the stand for any cracks, damage, or missing hardware. If your stand is correctly installed and it still seems crooked, please reach Samsung Support and an agent will be happy to help. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Kennedy07
5 (9,999)

2024-03-27

Smyrna

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] This TV is amazing and sure to impress the most discerning viewer. The screen colors are punchy and bright, making watching regular TV a treat. The screen quality is vivid when watching sports or playing games, and it looks like you're there in the action. Unboxing: When this TV set arrived at my door, it was super heavy. Please make sure to have someone help you carry the box. The base and stand are where all the weight is stored in the box, and you can feel it. Upon removal, make sure to locate your screws and quick guide. Installation was seamless and effortless. The only tricky part was determining where to set up this beautiful piece of hardware. It's a sleek design and demands your attention. Setup: I was fortunate enough to have a Samsung phone and was able to breeze through the setup process with smart things. It was a quick and easy process, and it took less than five minutes for me to make it to the main Home Screen. There is an option to calibrate the color with smart calibration using your cell phone, and I was able to enhance the picture quality. I could also download and sign into all my apps to watch programming I enjoy, from sports to movies. Standout Feature: I like the ability to download different pieces of art and display them on the TV in ambient mode. With its sleek design and picture quality, it brings a room to life. Final thoughts: I'm thrilled to have this TV in my home. It has exceptional picture quality, ambient features, apps, and smart things integration, and overall, it's just a sleek-looking television. This is a major upgrade to any home entertainment system and will offer a great experience with user-friendly menus and setup.
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Jlm80
5 (9,999)

2022-06-08

Nokesville

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] Every friend I have over just looks at this TV and says WOW! the Quantum Matrix Pro features mini LEDs that bring every picture on the screen to life and do not disappoint. Add in the real depth enhancer feature and images fell like they surround you. The 8k processor was made to keep up with this level of picture excellence - everything we watch flows smoothly and seamlessly. I love how slim the TV is as it just hugs the wall and matches the minimalist decor of our home. The Dolby Atmos Object Tracking sound really finishes off the TV watching experience - sound comes at you from every direction with crystal clear quality.
Missnikki17
5 (9,999)

2021-04-30

Richmond

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] My family and I really like to have movie nights at home as well as to play video games. So Screen quality is something super important to us. When we got our 75" QN800A Samsung Neo QLED 8K Smart TV we were in awe. For starters this TV is MASSIVE, it's amazing and the fact that it's ultra thin adds to it's aesthetics. Even though it's thin this TV is heavy and it comes with a heavy duty Tv stand (vs getting two legs). We ended up mounting ours to the wall.) You'll need two people to help carry and lift the TV for sure! The screen quality is always clear, crisp, precise, and you feel like you're on set of any movie you're watching. The sound is incredible as well! It really makes you feel like you're not going to miss anything; it's very clear! Set up was fairly quick and easy. I am not for one to have cords running all over (usually) and being exposed so I was very please to see this TV has the slim one connect feature. You have one cord plug into the TV and all other cords plug into a little box that you're able to mount on the back of the stand or on the back of the TV depending on how your set up is configured. We really like how the "home" feature includes a bunch of Samsung apps; however we do wish it supported non-Samsung apps as well. Perhaps there will be an update on that in the future which would be awesome. Alexa or google assist being built in is an awesome feature, we tend to use Alexa to turn the volume up and down when we don't want to reach for the remote. Speaking of the remote I love that it self charges via light! (and if you need a little extra boost you're able to plug it in to charge it up as well.) I love this because now we don't have to worry about changing the batteries all the time. The settings are awesome, straight forward to figure out, and not too crazy but they're enough for you to really customize the TV how you see fit. There's no lag behind the TV either, everything happens in real time and when you're waiting for something to load or pop up you barely have time to blink. If you're on the fence about purchasing this TV I promise you won't be disappointed! I highly recommend it.
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Resposta da Samsung:
2021-05-03

Samsung Brand Ambassador

Missnikki17: I am happy to hear that you are enjoying your new 2021 QN900A Neo QLED TV. is hitting it out of the park for you. Distinguished by our Quantum Matrix Technology Pro, you are enjoying a brilliantly intense, hyper-focused picture powered by tiny light cells using exclusive Mini LED designed technology. Hear what happens where it happens, with sound that flows from all sides of the TV — including the center — to track the on-screen action with pinpoint accuracy for an enhanced, realistic 3D experience with Object Tracking Sound Pro (OTS Pro). Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Maia
5 (9,999)

2021-12-18

Cuiabá

Tamanho : 65"
5 (9,999)
Comprei o produto em junho/2021. Estou muito satisfeita com o aparelho. Achei rápida para processar comandos, aplicativos de streaming, a apresentação dos conteúdos, a interação com o celular, adorei o recurso de manter a tela no último streaming visto. Gostei do som porém fica uma perfeição com Soundbar Samsung HW-Q950A. No início a sincronia com o som e o som foram ruins, mas o sistema foi atualizando e está perfeito. O controle tem bateria solar e tbm recarregável na energia. Em 6 meses fiz 2 cargas usando o cabo. Não gostei do comando de voz para acessar recursos da TV, acho mais fácil usar o controle. Uso o comando de voz no YouTube, aí sim achei útil. A imagem é excelente. Nos filmes quando tem aqueles cortes instantâneos, em que a tela fica preta e volta com emoção, é perfeito. Escurece mesmo! Sem nenhuma luz traseira da TV. O ambiente fica escuro como na sala de cinema. Amei a imagem da TV, cores, etc. TV é linda. Recomendo!

Recursos

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Valor

4 (9,999)
Resposta da Samsung:
2022-01-19

Team Samsung

Olá, Maia! Que maravilha! Adoramos saber sobre a sua experiência super positiva! Conte conosco! Ficamos à disposição!

rastaborges
4 (9,999)

2021-12-20

Minas Gerais

Tamanho : 65"
4 (9,999)
Eu adquiri essa TV para ver as coisas que gosto, uma delas a NBA e não consigo baixar o APP . Me disseram que não é compátivel. Como não? Fiquei frustrado, pois gastei muito e não fiquei 100% atendido.

Recursos

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Valor

3 (9,999)
Resposta da Samsung:
2022-01-14

Team Samsung

Olá! Poxa! Queremos entender e ajudar. Você conversou com os desenvolvedores do aplicativo certinho? Se desejar conversar mais sobre, é possível nos contatar pelo Atendimento Digital. Você nos encontra no Facebook (https://www.facebook.com/SamsungBrasil/), no Twitter (https://twitter.com/SamsungBrasil) e no Live Chat (http://livechat.support.samsung.com/Customer_new/BR) Ficamos à disposição.

Anonymous
4 (9,999)

2022-09-26

Chessington

Tamanho : 75"
4 (9,999)
[This review was collected as part of a promotion.] Unboxing the Samsung 65” NEO QLED 65QN800B is relatively simple but it does require 2 people. The picture-only instruction manual tells you to find a flat surface [with a blanket or sheet on top] to place the TV on, in order to assemble the stand.This is a heavier TV than most models but that just speaks to the excellent build quality. Once I had the Samsung on the TV bench, I got to work with the One Connect box to plug in my Sky box, PS4 and Wii. The One Connect box sits on the back of the stands – it doesn’t lock into place, but it does feel sturdy once it’s resting. Easy to put together and feels solid, however the design of the rear to hold the One Connect box could have been more secure. The TV itself looks amazing. The two sets of 4 speakers at the rear really stood out for me and the silver perforated bezel makes the TV look premium. The only negative for me is that it took me ages to figure out that you can’t have the Intelligent mode on and configure Movie Mode. Calibration via a Smart phone is really worthwhile but if you can find the time to calibrate this manually then you’ll end up with some amazing results. The home hub gives you Samsung TV for free, Samsung Fitness and there's even the option multi-view (I can imagine gaming on one screen and watching YouTube on another for all the walk-throughs and hacks!) Picture Quality – this is all subjective as to whether you prefer heavier contrasts or a brighter picture with more detail. The only subtle difference are the black levels, they are not as deep or contrasting as OLEDs but they are not far off and if you’re not actually even looking, then you won’t notice a thing! I’m a massive fan of the brighter picture quality and superb detail that the quantum mini-LEDs and Samsung’s Neural Quantam Processor 8K delivers. Very little picture glare and viewing angle is great, even if you’re not sitting directly in-front of the TV. The picture detail is premium thanks to the 7680x4320 resolution. One thing that took me back is that Samsung do not offer Dolby Vision on this TV - not sure about the long term aspects of this but we'll see. The sound out of the TV speakers is very good, however, I feel like most high-end TV’s, the picture deserves a high end sound bar. Overall, I really think Samsung have delivered a Premium TV thanks to it’s superb picture quality, high resolution and 8K potential.
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Frank1965
4 (9,999)

2022-09-20

Yeovil

Tamanho : 75"
4 (9,999)
[This review was collected as part of a promotion.] Following a few difficulties with shipping the tv arrived on a Monday morning. My plan was to install the tv on the wall using the Samsung slim fit wall mount, but as this was still in transit I took the plunge and fitted the stand temporarily so I could get to see this electronic wonder up and running. The unpacking needed 2 as stated and was fairly simple if you follow the instructions. I have to say I was a little disappointed with the stand itself as it seemed to be just a heavy piece of metal, bolted together. It also acts a support for the one connect box to sit on, but again I felt the design was a bit lacking as the box just rests on the stand and there didn't appear to be anyway to secure it in place. For a high end tv I feel Samsung could have gone a bit further and refined the stand a bit more. Once assembled it was time to connect my PS5, Samsung Q950A soundbar. Easy enough to do using the one connect box with no fiddling behind the tv to get everything connected. Powering up was fast and I was greeted with a simple set up option using my mobile phone. The tv recognised all my connected devices and when I powered on I was very impressed with the quality of picture and audio. The PS5 video quality was incredible and took my gaming to another level as I could see objects far more clearly and more colourful than before. Live tv via satellite (cable directly into the one connect box for freesat) was also incredibly clear and colours far more vivid than I ever imagined. The audio quality is good without the soundbar, but incredible with it. Following arrival of the Samsung slim fit wall mount, I got to work with a friend to install this beauty on the wall. A bit of a job as the instructions weren't that great but we managed and I have to say that the result was amazing. A small gap behind the tv makes this tv what it should be, a work of art. It sits on the wall incredibly and even with the one connect box cable down the wall it doesn't detract from the beauty of the TV in its rightful place. There's very little reflection from the windows and the picture quality seems even better. I do feel that the menu screens are often a bit slow and unresponsive, particularly when using the voice command options. I was also hoping that the Google assistant would display feed from the Google nest cameras and doorbell I have installed but alas it did not..unless I'm still to find out how. Early summary..picture fantastic, but I feel for the price it should be just a little bit better.
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Lesliesara
5 (9,999)

2022-10-05

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] This is an amazing family TV. We use this for everyday TV, watching high quality movies at home with our light set up and it picks up the colors perfectly. We use it for gaming and we can see perfectly. The apps work seamlessly with no issues we can easily stream our phones to it. I use my mart devices to control it with no issues. The color is so clear my dog even barks at the dogs thinking they are real. I will also turn to Samsung as my tv choice since my other brand TVs cause me issues using the smart functions.
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Rosana
1 (9,999)

2021-12-24

Sao jose sc

Tamanho : 65"
1 (9,999)
Estou muito indignada comprei achando que ia durar pelo menos uns dez anos ....Só que não ...Parece que foi feita para durar nada.Passei o ano inteiro pagando todos os meses enfrentando frio pandemia me arriscando ....pra chegar 14 de novembro e a TV simplesmente do nada se foi....Paguei o tecnico pra vim ver o que tinha acontecido e veio a pior notícia peça principal estrago.Achei bem uma falta de respeito pelo consumidor pois a TV ainda estava na garantia e simplesmente fecharam os olhos ... Percebi que nos consumidor nao representa nada.Mas tudo bem fiquei com o prejuízo nao acreditando na minha palavra dizendo que foi dia quatorze de novembro pois so ia fechar o ano dia vinte e sete de novembro .Ok obrigada Samsung valeu.

Recursos

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2021-12-28

Team Samsung

Olá, Rosana! Como eu vou precisar de mais informações para entender melhor o caso e respeitando a privacidade dos seus dados, me aciona, por favor, através do meu chat http://livechat.support.samsung.com/Customer_new/BR O atendimento é 24 horas.

Rajeev
5 (9,999)

2022-09-24

Tamanho : 75"
5 (9,999)
i like qleds than oleds may be because my living room is very bright or i got used to samsung tv's from past decade. couple of years ago i bought 800t 8k but had several issues so returned it after few months. since then i have been waiting for samsung to fix the issues in their newer models, finally i felt 800b reached my expectations. things i liked - one connect - buit-in apps for gaming platforms (stadia, luna, etc). gaming console not needed. - brightness and contrast getting close to oled - great visibility in brighter rooms - better sound than previous versions - affordable 8k tv - auto dimming and adaptive sound
JamesInVermont
4 (9,999)

2022-08-02

Tamanho : 75"
4 (9,999)
[This review was collected as part of a promotion.] Very big and heavy but perfect size for space used in. Watch mostly tennis matches daily and BBC NEWS. Really appreciate getting T2 tennis channel with Samsung tvs! Great picture for watching movies but it overswhelms the room at night especially with the light it creates. Probably should have gotten a smaller unit for these reasons. Might work much better in a larger space/room. But quality is excellent and I prefer this brand over any available. Solid product, high quality, superior value for the cost.
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Hero1591
5 (9,999)

2021-04-02

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] I mostly use my TV for Netflix and call of duty. Watching a 4k stream on this TV is very impressive. The uoscaling works flawlessly and makes the picture that much more clear. It's insane the level of detail I can see. For gaming, this TV is buttery smooth and crystal clear. I think my stats have improved due to the increased visibility and clarity this TV offers lol. Overall I would reccomend this TV to anyone, with the budget, in the market for a superb entertainment experience. 10/10 would reccomend Side note, pair this with a sound bar or surround system, the TV speakers are good, but they're still TV speakers.
Resposta da Samsung:
2021-04-08

Samsung Brand Ambassador

Hero1591: Thank you for your purchase and review of the 2021 QN900A Neo QLED 8K TV. I am glad that you are enjoying its spectacular image quality and use it for gaming and watching TV. With Motion Xcelerator Turbo+, action movies, sports and games look smooth and fluid, with the added bonus of next-gen gaming capabilities that include HDMI 2.1, Game Motion Plus and 4K at 120Hz. Auto Game Mode allows you to game faster with an optimized screen that gives you more control with dramatically less lag. Paring this TV with one of our Q Series soundbars will give you the added feature of Q-Symphony where sound from your soundbar and your TV's speakers are synchronized to play at the same time providing a deep surround experience. Samsung Customer Support is here to help if you need assistance or have questions regarding features, functions, setup and more. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Rodrigo 65
3 (9,999)

2023-03-26

Lucas do Rio Verde MT

3 (9,999)
Comprei faz 1 semana. O aparelho parece não ter sido projetado para ser instalado em painéis ou em parede. Em primeiro lugar as caixas de som , mesmo a 10cm do painel perdem muita qualidade. Além disso, o one connect é grande e acaba sendo mais um aparelho na estante. Reduz fio mas ocupa mais espaço. Se soubesse dessas questões teria comprado outro modelo.

Qualidade do produto

3 (9,999)

Valor

3 (9,999)
Resposta da Samsung:
2023-03-27

Team Samsung

Rodrigo, essa não é a experiência que desejo para você e o seu feedback também é muito importante, pois possibilita análises contínuas sobre os meus produtos. Por favor, peço que entre em contato comigo para que eu possa te ajudar com o que está acontecendo, tudo bem? Segue o link: https://www.samsung.com/br/support/contact/#onlinesupport Ou se preferir, também pode me acionar via WhatsApp: https://www.samsung.com/br/support/whatsapp/ O atendimento é 24 horas. Estarei à disposição sempre que precisar!

Cruz
3 (9,999)

2022-12-17

Curitiba

3 (9,999)
Comprei uma neo qled qn800b 65 polegadas em setembro 2022. Gostei muito do design e também da qualidade de imagem. Porém em relação a questão de áudio não gostei...mesmo tendo dolby atmos... para assistir filmes com dolby atmos os altos falantes da TV ficam batendo e fazendo um ruído estranho isso aconteceu com vários filmes principalmente quando vem aquele som de suspense. Já liguei para o suporte técnico e me falaram que é problema e do conteúdo é não da tv muito triste isso.

Qualidade do produto

3 (9,999)

Valor

3 (9,999)
Resposta da Samsung:
2022-12-18

Team Samsung

Olá! Sentimos muito por isso! Contudo, fale com nosso atendimento digital para que você consiga conversar melhor a respeito do seu problema e verificar possibilidades. Pode nos encontrar no Facebook (https://www.facebook.com/SamsungBrasil/), no Twitter (https://twitter.com/SamsungBrasil), Instagram (https://www.instagram.com/samsung/) e no Live Chat (https://www.samsung.com/br/support/contact/#onlinesupport). Agradecemos pelo feedback e estamos à disposição!

Jbtech
5 (9,999)

2022-08-22

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] It's time to take the leap to 8k. It's gorgeous even without 8k content the upcoverting capability of this tv is outstanding. It's bright vivid and such a pleasant experience. Gaming on this yv is next level also to me its just as good as a Gaming monitor and with the fact it's 8k it just makes you realize these tvs do it all now. When you think about it that makes the value grow for the money you spend on the QN800B. What I can say is buy it you will be so happy that you did I know that my family is
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mdiez2
1 (9,999)

2022-12-28

Rio de Janeiro

Tamanho : 75"
1 (9,999)
TV QN75QN800AGXZD deixou de funcionar depois de 10 meses. A proposta foi o estorno do valor que não compensa o valor atual da TV ou modelo equivalente. O argumento de Samsung nao tem em inventario o modelo. Evidentemente um problema de controle de qualidade, falta de voluntade de resolver o problema e o perjuicio sempre para o cliente.

Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2022-12-29

Team Samsung

Olá, mdiez2! Ficamos muito tristes que isso tenha ocorrido! Esperamos que possa ter uma melhor experiência no futuro! Agradecemos pelo feedback e estamos à disposição!

evertonrodrigues
1 (9,999)

2023-07-11

Caxias do Sul, RS

1 (9,999)
Infelizmente tive o desprazer de adquirir a Smart TV 65" Neo Qled 8K 65QN800B, e posso afirmar que foi a pior experiência que tive até o momento com um produto. Sempre fui consumidor extremamente satisfeito dos produtos Sony, infelizmente após a marca abandonar o Brasil, me obriguei a partir para a concorrência, dei uma chance então para a Samsung. Para não ter "surpresas indesejáveis", optei pelo modelo de tv da Samsung com preço elevado que deveria ser uma "top de linha", a 65QN800B, mas aí, começou minha dor de cabeça: A tela apresentava dezenas de "manchas" como se fosse sujeira, acionei a garantia, realizaram a troca da tela, semanas depois essa tela apresentou uma linha vertical vermelha atravessando toda a tela, acionei novamente a garantia, na visita, incrivelmente levaram uma nova tela toda quebrada, os técnicos então recolheram as 2 telas e atualmente estou sem TV há dias. Cansei de acionar a ouvidoria da Samsung colocando toda a frustração que estou sofrendo até o momento com seu produto "top de linha", não aprovam a troca por uma tv nova, mesmo a atual tendo apenas 4 meses de uso e já ter apresentado tantos problemas. Não tem como definir o que é pior, o contato direto com Samsung ou sua assistência na minha região, ambos não resolvem a situação e nem passam feedbacks ou retornos precisos, Samsung simplesmente não valoriza seus consumidores.

Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2023-07-11

Team Samsung

Olá, Everton Rodrigues! Tudo bom? Queremos te ajudar com isso e entender melhor o que está acontecendo. Poderia nos contatar? ​ Segue os nossos canais: ​ ​Chat: https://www.samsung.com/br/support/contact/#onlinesupport e, se preferir, também pode me acionar via WhatsApp: https://www.samsung.com/br/support/whatsapp/

Junior Medeiros
1 (9,999)

2023-06-21

Porto Alegre, RS

1 (9,999)
Comprei o produto por ter o One Connect para substituir a minha TV The Frame. Quando chegou, fiz a instalação e o cabo para ligar a TV ao One Connect é metade do tamanho da The frame, impossibilitando a instalação. Já mandei e-mail pra samsung e ninguem resolve meu problema. I N A C R E D I T A V E L.

Qualidade do produto

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2023-06-21

Team Samsung

Olá Junior, estamos acompanhando a sua mensagem e gostaríamos muito de te ajudar com a situação comentada, pedimos por favor que entre em contato em um de nossos canais digitais para podermos acompanhar o caso de perto e auxiliá-lo da melhor maneira possível. Segue o link: https://cutt.ly/cwqfWFAD

Coobreeze22
5 (9,999)

2022-10-05

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] The tv picture is beautiful. The colors are amazing. Sounds on the tv alone is excellent. The tv remote allows quick access to the Netflix app and ease of transitioning from app to app is extremely convenient. One of the favorite features is the ability to watch two different screens on one screen at the same time, it’s great for football season! I highly recommend this tv, Samsung blows it out of the park again. Ever since I purchased my first Samsung television I will buy nothing else.
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SamsngFan
5 (9,999)

2024-12-06

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] Love it, love it! The Samsung 800D 8K TV is fantastic, even though 8K isn’t fully here yet and probably doesn’t change much for now. But I believe 8K is coming in the near future, and I’m passionate about the power of new technology. Investing in this TV feels like a step into the future. Our TV is placed in a bright room with windows directly opposite, and I was worried about glare. But even in sunny Texas days, the picture is amazing with just blinds (we don’t have blackout curtains yet). The brightness and clarity are impressive and hold up perfectly. The picture quality is incredible, even with current content. Watching ball games is especially enjoyable—it’s like being right there in the action. Highly recommended for anyone who loves stunning visuals and wants to be ready for what’s next in tech!
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Anonymous
1 (9,999)

2021-12-19

RECIFE PE

Tamanho : 65"
1 (9,999)
Estou completamente decepcionado com este seu produto. Ainda bem que fiz um seguro de garantia estendida por mais um ano. Logo depois do ano novo pretendo ir à loja onde comprei pra reclamar reembolso ou troca. Tomara que possa trocar por outra TV,. Sempre fui usuário da SONY. Garanto que trocaria esse aparelho por um usado da SONY.

Recursos

2 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Valor

4 (9,999)
Resposta da Samsung:
2021-12-21

Team Samsung

Olá, Fred! Como eu vou precisar de mais informações para entender melhor o caso e respeitando a privacidade dos seus dados, me aciona, por favor, através do meu chat http://livechat.support.samsung.com/Customer_new/BR O atendimento é 24 horas.

Superbear
5 (9,999)

2023-06-01

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] It wouldn't give the option to review my own model, rather the current one. However, if the new model is anything like my 2022 model, it is AMAZING! Picture quality is awesome, sound can be improved, but still very good. Connects very well to WiFi and gaming looks so good! Definitely worth the buy with the anti-glare that it has, so I could enjoy the natural sunlight without worrying about it disrupting my TV experience. Best decision I have made buying my first Samsung TV.
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Fused002
5 (9,999)

2024-04-23

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] I use this TV for gaming mostly. Although the current gaming consoles may not be able to use this TV's maximum resolution, my gaming computer sure can, and it is amazing to see anything running in 8k. Even older games pushed out to 8k look way better than the newer versions of those games that still use 4k or less. I am overwhelmed with detail in whatever area of the screen I'm looking at. I honestly can't even begin to process what's in my peripheral vision just yet.
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Pksy
4 (9,999)

2021-07-23

Tamanho : 75"
4 (9,999)
[This review was collected as part of a promotion.] The tv picture is spectacular. Shortcomings are how few apps are supported. I don’t know if this is because of Samsung or the apps themselves but both sides should get together and provide.us with more available apps. There are quite a few apps that were available on my old Samsung that are not available on the new. A very big disappointment. Also my remote for the cable company and the one provided by Samsung conflict with each other- it would have been nice if Samsung provided a more universal type remote that could be adjusted to avoid those conflicts. Other than that I repeat the picture is spectacular.
Resposta da Samsung:
2021-07-26

Samsung Brand Ambassador

Pksy, Thank you for purchasing Samsung's QN800A Neo QLED 8K TV and for your review. With Quantum HDR 32X, you can incredible detail and brightness, ultra rich color, and deep contrast that shifts scene by scene. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. If you cannot find an app you're looking for, rest assured that we are continuously working with our partners to make apps available in our 2021 lineup. Keep an eye on the App Store of your TV to see the latest apps available. Please know you can control your connected devices using your Samsung TV remote by following these set-up steps: 1) Connect an external device to the HDMI port of the TV, and then power on the external device. Your TV will automatically recognize the device when connected through HDMI and will switch the output. If it doesn't automatically detect it, then keep following the steps to set up Universal Remote. 2) Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear. Press UP on the directional pad to access Universal Remote. 3) Select Universal Remote on the Source screen. Next, select Start and make sure the device you want to connect is turned on. When your desired device displays, select it. Follow the on-screen instructions to complete the setup and register the device. The instructions may vary, depending on the device type selected. 4) Your TV and the remote will memorize the external device and its connection port (HDMI 1, HDMI 2, etc.) to make controlling everything even easier. Occasionally, the device may not respond after it's registered. To make sure the connection is made, you need to re-register the device. I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Thank you for choosing Samsung! ~ Samsung Specialist

Tsangpa
5 (9,999)

2022-10-04

Sandy

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] Everything about this TV is stunning, from the minimalist design to the image and sound quality. It's breathtaking. Watching a 4K stream that's automatically scaled up to 8K provides incredible depth and clarity to the images. The integration of the XBOX streaming service is incredible too. No need for a console, simply pair a controller to the TV and you can play to your hearts content. I love the separate box that comes with the TV to manage all the inputs too. It means I just have to hide one cable going to the screen and hide the connector box somewhere out of sight. I can't recommend this highly enough.
Juliane
1 (9,999)

2024-12-17

Curitiba

1 (9,999)
TV com menos de 2 mil horas e dois anos de uso queimou a tela (média do brasileiro é 4.500h de uso por ano, segundo o técnico) e a Samsung passou o orçamento de R$ 10.500,00 para trocar a tela. Não quiseram arcar com o custo. Sem mencionar que após 13 meses de uso (um mês após garantia), o one connect apresentou problemas e tive que pagar mil reais para reparar o device. Tenho home theater, lava e seca e mais 4 TV Samsung, nunca mais, NUNCA MAIS compro mais nada desta marca e não recomendo.

Recursos

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2024-12-18

Samsung

Olá, Juliane! Estamos acompanhando a sua mensagem e gostaríamos muito de te ajudar com a sua solicitação, pedimos por favor que entre em contato em um de nossos canais digitais para que possamos acompanhar o caso de perto e auxiliá-lo da melhor maneira possível. Segue o link: https://cutt.ly/cwqfWFAD

RAndrade
5 (9,999)

2022-07-21

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] I mostly use my tv for entertainment, video games, movies, and music. I love the 4k @ 60fps for gaming and the game mode. I love the intelligent mode the TV has as when the sun hits the screen while I'm playing a dark game, it automatically adjusts the brightness etc. I have it connected with my Samsung Dolby Atmos surround sound system and am planning to upgrade when the 2022 Q950+ series releases for the Q Symphony surround sound!
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RudyTV
3 (9,999)

2025-10-15

Tamanho : 75"
3 (9,999)
[This review was collected as part of a promotion.] The picture is good, but I was expecting better after reading the Samsung description of the Qn800D. There is a lot of reflections on the screen, so you have to monitor background lighting. The screen is also wavy making the reflections worse. It is hard to get clear voices even using the voice enhancements. I have the Samsung Q990D soundbar, woofer and rear speakers, which are recommended for this TV. The sound is disappointing.
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Resposta da Samsung:
2025-11-11

Samsung Specialist

RudyTV, Thank you for your review and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Glare Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer. To assist you with possible sound settings adjustments for a better audio experience, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. ~ Samsung Specialist

fabinhofprv
1 (9,999)

2025-02-25

São Paulo

Tamanho : 65"
1 (9,999)
Adquiri esta TV há dois anos por um valor elevado e, além disso, optei por pagar a instalação para garantir segurança. Recentemente, o display apresentou um problema e acionei o suporte da Samsung. O técnico avaliou o aparelho e confirmou que ele está em ótimo estado e com pouco uso, mas que o display precisaria ser substituído. O orçamento do reparo, no entanto, ficou superior ao preço atual do mesmo modelo novo. Ao pesquisar mais sobre o assunto, percebi que essa falha no display tem sido relatada por outros consumidores. Diante desse cenário, esperava que a marca oferecesse um suporte diferenciado para esse tipo de situação, seja por meio de um reparo mais acessível ou de uma política especial de atendimento. Espero que a Samsung leve esses relatos em consideração para aprimorar a experiência dos clientes.

Recursos

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Valor

1 (9,999)
Resposta da Samsung:
2025-02-26

Samsung

Olá, @fabinhofprv estamos acompanhando a sua mensagem e gostaríamos muito de te ajudar com a sua solicitação, pedimos por favor que entre em contato em um de nossos canais digitais para que possamos acompanhar o caso de perto e auxiliá-lo da melhor maneira possível. Segue o link: https://cutt.ly/cwqfWFAD

knb3173
5 (9,999)

2022-08-25

Tamanho : 75"
5 (9,999)
i recently upgraded from the q90t to this television and i must say i'm not dissapointed. although the q90t wasn't bad, the upgrade provided many more options and upgrades necessary to future proof my home theater. even though it gets hot at the bottom, this is to be expected for the hours on. picture quality is great, the nextgen tuner provides an alternative to cutting the cord in areas that provide nextgen ota stations, and the wifi 6 feature ensures a robust wifi streaming capability. the thin bezel of the tv allows for a very clean presentation when wall mounted, not to mention the flexibility of the one-connect box and its multiple mounting options. great job samsung!!!!!
BRodriguez
5 (9,999)

2021-04-19

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] As an 3 year OLED owner.. I have to say to say - the QN900A is definitely a step up.. I was looking for a new TV - for the new gaming features - and also because my wife had 2 eye surgeries- and has been having a hard time seeing things in the dark.. because of OLED deep blacks. Images were very hard for her to see - so I took a chance on this model - and after several weeks - im in love with it.. solid blacks.. brilliant color and super whites makes games/movies come alive.. the one connect box with a slim wire - makes the living room just look clean when I wall mounted it.. as writing.. some of the software is glitchy here and there.. im hoping SAMSUNG jumps on those things soon..
Family
4 (9,999)

2025-06-09

Tamanho : 75"
4 (9,999)
[This review was collected as part of a promotion.] We love our Samsung 8K 85" TV. We use it daily. We watch News, Movies and all shows via streaming. We use Internet only for all shows. I would give this TV a 5, except we do have issues with Hub disconnecting from our Internet when we use it directly through wifi 6 and upgrade to wifi 7 as well. Once we hardlined the Hub to one of our WiFi pods it has gotten better, but can still studder every so often.
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Alexandre
1 (9,999)

2025-06-21

Santa Catarina

1 (9,999)
Comprei esse modelo de tv Neo Qled 8k, em 2023 com 1 mês de uso trocaram a tela da tv porque aparecia umas manchas na tela, hoje em 2025 a tv voltou a apresentar essas mesmas manchas na tela e a tv desliga sozinha sem parar. Agora alegam que está fora da garantia mas é o mesmo defeito, resultado valor orçado é o preço de comprar uma nova tv. Não comprem essa tv .

Recursos

2 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Valor

2 (9,999)
Resposta da Samsung:
2026-01-22

Social

Olá! Sentimos que sua experiência não tenha sido como esperado. Para que possamos compreender melhor e oferecer o suporte adequado, por favor, entre em contato com o nosso chat para que possamos ajudar você: Acesse: https://cutt.ly/cwqfWFAD

QURE-BIL
4 (9,999)

2023-09-28

Tamanho : 75"
4 (9,999)
I bought this tv 3 months ago. Overall the 8K picture quality is amazing. It definitely beats my older QLED 4K tv that I had for 3 years. The only issue that I’ve observed about this tv is blooming especially if you are watching a dark movie/season. The blacks are great as well. I also got Samsung 3 years extended warranty that is for all 2022 8K models. If blooming wasn’t an issue I would have given 5 stars.
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7837217272
5 (9,999)

2022-10-28

Uxbridge

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] Been thinking of getting a smart TV for a very long time. After taking delivery of the TV, took me only a day to convince myself to set it up as I am bought it for when I do move into my new place. Since setting it up, it as become sort of a new toy for my household. Set up was really easy, you can either set it up using the remote that comes with the package or use your mobile. It a really big TV, it is the 65inch and not the 75inch, but it still has that wow element. You need two people to handle it, took myself and my partner to put it up. Take care though, as it quite filmsy. Cant get over the picture quality. Also, the fact that it 8K, makes it more appealing for me. The TV is a good looking TV with lots of functionalities. Gaming Hub is a feature I am looking to start exploring on the TV. As a Samsung enthusiast, I have since connected all my gadgets to the Smart TV
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LoveSamsung
5 (9,999)

2024-10-23

Tamanho : 75"
5 (9,999)
[This review was collected as part of a promotion.] The Samsung Neo QLED 8K is a premium television known for its exceptional picture quality and advanced features. Key highlights include: - **Stunning Visuals**: The Quantum Mini LED backlighting enhances brightness and contrast, making HDR content pop. - **8K Resolution**: Offers incredible detail, perfect for larger screens. - **Color Accuracy**: Vibrant colors and deep blacks thanks to Quantum Dot technology. - **Smart Features**: Intuitive interface with support for numerous streaming services. - **Sleek Design**: Minimal bezels for an immersive viewing experience. While it comes at a high price, it’s an excellent choice for those seeking top-tier performance for movies and gaming.

Manual do usuário

e-Manual

Versão 8.0.0 | 5.84 MB

11-01-2024

INGLÊS

e-Manual

Versão 8.0.0 | 5.89 MB

11-01-2024

PORTUGUÊS (Brasil)

Quick Guide

Versão 2107020 | 0.86 MB

09-07-2021

INGLÊS

Compatible Device

Versão 1.0 | 0.44 MB

24-06-2021

INGLÊS, PORTUGUÊS (Portugal), ESPANHOL

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Veja como os produtos funcionam e obtenha orientações para os modelos que atendem às suas necessidades.

* Líder Global em TV há 20 anos. Fonte: Omdia, fevereiro de 2026. Participação de mercado global de televisores por fabricante, com base nas vendas anuais em volume e receita. De acordo com os dados da Omdia, a Samsung é a marca de TV líder mundial há 20 anos consecutivos. Para informações gerais apenas; não representa um endosso, certificação ou recomendação pela Omdia.

*Os aplicativos divulgados podem não estar disponíveis em todas as Smart TV Samsung. A plataforma Samsung Smart TV é usada pelos provedores de conteúdo para disponibilizar aplicativos. Os provedores de conteúdo podem remover aplicativos da plataforma Smart TV ou parar de dar suporte a qualquer momento. O prazo entre o lançamento e a disponibilização de um aplicativo pode variar.

*Os aplicativos podem precisar de conexão à Internet para serem baixados e funcionar corretamente. A utilização de alguns aplicativos pode estar sujeita a acordos de fornecedores de serviços terceiros. Alguns recursos, aplicativos e serviços exigem consentimento para a coleta e uso de informações pessoais e/ou acessórios vendidos separadamente.

*Eventuais custos de assinatura ou contratação poderão ser cobrados pelos desenvolvedores dos aplicativos.

*Proteja sua audição, limite sons à 85 decibéis. Atenção: Expor o sistema auditivo a potência sonora superior a 85 decibéis poderá causar danos.

*Os aplicativos divulgados podem não estar disponíveis em todas as Smart TV Samsung. A plataforma Samsung Smart TV é usada pelos provedores de conteúdo para disponibilizar aplicativos. Os aplicativos podem ser removidos da plataforma Smart TV ou terem compatibilidade técnica removida a qualquer momento. O prazo entre o lançamento e a disponibilização de um aplicativo pode variar. Os aplicativos podem precisar de conexão à Internet para serem baixados e funcionar corretamente. A utilização de alguns aplicativos pode estar sujeita a acordos de fornecedores de serviços terceiros. Alguns recursos, aplicativos e serviços exigem consentimento para a coleta e uso de informações pessoais e/ou acessórios vendidos separadamente.Eventuais custos de assinatura ou contratação poderão ser cobrados pelos desenvolvedores dos aplicativos.

*FREQUÊNCIA NATIVA DO PAINEL DE TV: o número de vezes por segundo que a imagem do conteúdo é redesenhada na tela do televisor e sua unidade de medida é Hertz (Hz). FPS: numa TV de 60Hz são exibidos 60 quadros por segundo (FPS) e numa de 120 Hz, 120 quadros por segundo.. FREQUÊNCIA SIMULADA: é a inclusão de quadros similares ao de conteúdos que tenham mais quadros por segundo, de forma a deixar a imagem mais fluída. Modelos linha de TVs 2020 e 2021 com 120Hz de frequência nativa e 240 simulada: Neo QLED, QLED 4K (exceto Q60T e Q60A) The Frame 55 e 65”.. Modelos linha 2020 e 2021 com 60Hz de frequência nativa e 120 simulada: Q60A, Q60T, Crystal UHD, AU7700, The Frame 43” e 50”, The Sero, T5300 e T4300

*Tela Ultrawide é uma função suportada nos modelos 2021 do Brasil QN900A, QN800A, QN90A, QN85A, Q80A, Q70A, Q60A e AU9000, apenas para jogos de PC. Alguns títulos de jogos podem não suportar a função ou estar limitados ao uso desse recurso.

*Imagens ilustrativas.

1. As QLED TVs receberam da mundialmente reconhecida associação de certificação e testes Verband Deutscher Elektrotechniker (VDE) o reconhecimento na capacidade de reproduzir 100% do volume de cor. As QLED TVs da Samsung são baseadas na tecnologia de Pontos Quânticos.

2. O Burn in ocorre quando imagens estáticas são reproduzidas em uma TV, em média por 2 horas, e eventualmente a TV absorve este conteúdo gerando manchas definitivas na tela. A garantia abrange os produtos utilizados em ambientes domésticos normais apenas para Burn in não intencionais. A garantia de 10 anos contra Burn in é elegível aos consumidores que tenham adquirido um dos produtos da TV Samsung QLED 2017, 2018, 2019, 2020 e 2021 oficialmente no Brasil. Os produtos e serviços anunciados podem ser descontinuados sem aviso prévio.

3. Resolução “Real 8K” é definida por 7680 x 4320 pixels. O conteúdo nativo 8K é baseado nos padrões atuais de streaming, conectividade e decodificação de 8K. Futuros e certos padrões de terceiros não são garantidos ou podem exigir compra adicional de um adaptador.

4. A experiência pode variar de acordo com tipo e formato do conteúdo.

5. Soundbar é um produto vendido separadamente. Função compatível com soundbar Samsung modelos Q600A ou superior comercializados no Brasil como parte do portfólio de soundbar 2021.

6. Única Conexão refere-se a um cabo conectado ao One Connect que integra cabos de dispositivos externos, mas não se refere a cabos conectados a outros dispositivos.

7. A distância da TV à parede pode variar conforme tipo de instalação e tipo da parede. Acessório vendido separadamente.

8. A Samsung pode, a qualquer tempo e sem aviso prévio, trocar ou suspender os serviços de assistentes de voz ou qualquer funcionalidade por eles desempenhadas. Conteúdos, funcionalidades e serviços dos assistentes de voz podem não estar disponíveis em todas as regiões. Múltiplos Assistentes Pessoais estão disponíveis nas seguintes linhas 2021: AU8000, AU9000, Q60A, Q70A, Q80A, Q85A, Q90A, Q800A, Q900A e Lifestyle. A assistente pessoal de voz Bixby está disponível nos idiomas inglês (EUA/Reino Unido), francês, espanhol, alemão, italiano, chinês, português (Brasil) e coreano. Podem não ser reconhecidos sotaques, dialetos ou gírias. Amazon, Alexa e todos os logos são marcas da Amazon.com Inc. e suas afiliadas. Para acessar a assistente de voz Alexa, uma conta Amazon pode ser requerida.

9. Para a experiência completa onde o usuário integra uma câmera à TV, é necessária a aquisição de câmeras vendidas separadamente. As câmeras compatíveis com a função são as webcams Logitech modelos C920, C920s, C922, C922x, C925e, C930e. Os modelos listados podem não estar disponíveis para comercialização no Brasil ou serem descontinuados a qualquer tempo sem aviso prévio. A plataforma Samsung Smart TV é usada pelos provedores de conteúdo para disponibilizar aplicativos. Os provedores de conteúdo podem remover aplicativos da plataforma Smart TV ou parar de dar suporte a qualquer momento. O prazo entre o lançamento e a disponibilização de um aplicativo pode variar. A utilização de alguns aplicativos pode estar sujeita a acordos de fornecedores de serviços terceiros. Alguns recursos, aplicativos e serviços exigem consentimento para a coleta e uso de informações pessoais e/ou acessórios vendidos separadamente. Eventuais custos de assinatura ou contratação poderão ser cobrados pelos desenvolvedores dos aplicativos.

10. Suporta determinados smartphones com sistema operacional Android e iOS. Modelos 2021 AU9000, Q60A, Q70A, Q80A, Q85A e Q95A suportam a divisão da tela em Modelos QN800A e QN900A suportam a divisão da tela em até 4. Pode haver limitação da resolução dos conteúdos divididos na tela.

11. O carregamento via cabo USB é compatível com o Tipo C. Cabo USB não é um item incluso.