Samsung Gas Cooktop - Flame has an unusual size or shape

Last Update date : Oct 08. 2020
Samsung Gas Cooktop - Flame has an unusual size or shape

Seeing something strange happening on your gas cooktop can be scary, but fortunately in most situations the explanation is simple and easily corrected. An abnormal flame shape or size, for example, can be resolved by keeping your burners clean and properly assembled, and having correct gas pressure.

The provided information refers to cooktops sold in Canada. Samsung recommends to contact a professional installer if conversion to liquid propane (or back to natural gas) is required, or if the flame size needs to be adjusted. The flame size typically only needs adjusting during installation or conversion.

One flame is a different size or shape

Turn off the cooktop and wait for it to cool. Clean the burner head and cap and then reassemble it properly.

If the flame is still different, replace the burner head and cap. If the flame is still different even with new parts, visit the Support Center to request service for further investigation.

All flames are too big

This can happen if the range was not correctly converted to liquid propane. Contact a professional installer to correct the installation.

All flames are too small

This can happen if the range was not correctly converted back to natural gas from liquid propane. Contact a professional installer to correct the installation.

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