Unusual flame size or shape on your Samsung gas cooktop

Last Update date : Sep 06. 2023
A burner is ignited on a Samsung gas cooktop

Spotting unusual occurrences on your gas cooktop can raise concerns, but rest assured that most situations have straightforward explanations that can be easily rectified. Instances of abnormal flame sizes or shapes, for instance, are often attributed to cleanliness and proper assembly of burners, along with ensuring accurate gas pressure.

Warning: Samsung advises engaging a professional installer for tasks involving conversion to liquid propane (or back to natural gas) and flame size adjustments. Typically, flame size adjustment is necessary only during installation or conversion.

Individual flame displays different size or shape

If one flame exhibits irregular size or shape, begin by turning off the cooktop and allowing it to cool. Proceed to clean the burner head and cap (refer to the final section of this guide) and reassemble them properly.

Troubleshooting: If the flame still appears different, consider replacing the burner head and cap.

Should the flame disparity persist even with new components, seek resolution through our dedicated Service Centre for professional investigation.

All flames appear oversized

This occurrence may arise if your range wasn't correctly converted to liquid propane. To ensure accurate correction, reach out to a professional installer for proper adjustment.

All flames appear undersized

If all flames seem too small, it's possible that your range wasn't accurately reconverted to natural gas from liquid propane. Seek assistance from a professional installer to rectify the installation.

Flames exhibit excessive heat or coldness during simmering

Adjustment of the simmer setting can be achieved using a designated screw. Refer to the user manual for detailed instructions. Please note that this adjustment exclusively affects the simmer setting and won't impact the flame's intensity in other settings.

Cooktop flames diminish during oven use

If you notice flames dwindling when the oven is in operation, this is indicative of a gas pressure concern. Contact your gas provider to secure further assistance.

Cleaning the burners for optimal performance

Note: The brass parts of your burner may change colour with use. This is normal and won't affect performance. You can clean brass parts with a brass cleaner.

Wash the heads and caps

Before removing these components, note their size and location. Incorrect reassembly can impact cooktop performance. In case of any uncertainty, you can always consult your user manual for guidance.

Hand holding a burner cap above a burner

Clean these parts in hot soapy water, rinsing them thoroughly afterward. Use a plastic scouring pad for stubborn residue and a sewing needle or twist tie to unclog small holes in the burner head.

After cleaning the burner caps and heads, confirm that the burner port openings aren't plugged.

Clean the burner base

Wipe the burner bases with a damp cloth. Be careful not to scratch, deform, or damage the bases. Make sure to fully dry the burner bases before using them.

A hand with a cloth wiping around the base of burners with the heads and caps removed

Caution: Do not let water get into the burner base and the brass gas orifices.

Clean the cooktop surface

With components removed, directly clean the cooktop surface using a soft, damp cloth. Enamel cleaners are effective for most cooktops.

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