Samsung Gas Cooktop - Flame has an unusual size or shape
Seeing something strange happening on your gas cooktop can be scary, but fortunately in most situations the explanation is simple and easily corrected. An abnormal flame shape or size, for example, can be resolved by keeping your burners clean and properly assembled, and having correct gas pressure.
The provided information refers to cooktops sold in Canada. Samsung recommends to contact a professional installer if conversion to liquid propane (or back to natural gas) is required, or if the flame size needs to be adjusted. The flame size typically only needs adjusting during installation or conversion.
Thank you for your feedback!