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Available 24/7 for Online Shopping & Technical Support

Chat with Samsung Customer Service Experts at your convenience.

SmartThings Chat Support*:
Mon-Fri 11 AM - 8 PM (EST)

SmartThings support is only available for SmartThings app & compatible products

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Two Step Verification - A Comprehensive Guide

Enhance the security of your Samsung account with two-step verification, a robust safeguard for your digital identity. When enable, accessing your account requires more than just your password; you'll also need a verification code,

For more details, set-up process and troubleshooting, click below.
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Business to Business & Monitor/SSDs Support

For support related to monitors and memory, please visit product user manuals and dedicated FAQs for memory products.

User Manual

Memory Support

For further assistance, please call our dedicated support team at 1-800-794-0205

Hours of Operation: Daily 9am - 9pm EST.
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Download User Manuals and Installation Guides

Find and download your product's user manual, user guides, software, and other helpful documents.
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Contact Info

Online Support

There are a number of a different ways of contacting us via Live Chat, Text, Email and more.

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Face to Face Support

Service Centre Locator
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Sign Language Support

ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*
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Printers Support

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