Clean your Samsung smartwatch

Last Update date : Oct 07. 2020
Clean your Samsung smartwatch

Use this guide to learn how to properly wear your Samsung smartwatch for a more comfortable fit, and how to clean it.

Information provided applies to devices sold in Canada.

Clean your watch

Clean your wrist and the watch strap or band

  • Clean a rubber watchband with clean water and dry thoroughly.

  • Clean a leather band with a soft, lint-free cloth.

  • Clean your wrist and the watch strap or band after exercising or sweating. Clean it with a soft, lint-free cloth, and dry it thoroughly.

  • Make sure that the watch is not exposed to dust, sweat, ink, oil, or any chemical products, such as cosmetics, sunscreen, antibacterial spray, hand cleaner, detergent, or insecticides.

  • If the watch gets stained or contains any foreign materials, wipe it with a moistened, soft bristle toothbrush.


Avoid certain cleaning substances and products
  • Do not use soap, cleaning agents, abrasive materials, or compressed air to clean your watch.

  • Skin irritation may be caused by soap, detergent, hand sanitizer, or cleaning agents left on your watch.

  • Do not clean the watch using ultrasonic waves or external heat sources.

Moisture or the buildup of any substance on the back of your watch can cause slow or no charging, or inaccurate heart rate measurements.

Keep the watch dry

To help it run its best, you'll need to keep your watch nice and dry. Whenever it does get wet, dry it thoroughly with a clean, soft cloth. You should also dry the charging surface on the back side of your watch before attaching it to a charger or wearing it.

Please also keep in mind:

  • Do not expose your watch to water at high pressure.

  • The touchscreen and other features may not work properly if your watch is used in water or in other liquids.

  • If your watch is exposed to any liquid other than fresh water (like salt water), rinse it with fresh water immediately and dry it thoroughly with a clean, soft cloth.

  • Do not expose your watch to ionized water.

  • Your watch is not impervious to water damage in any situation.

  • Failure to rinse your watch in fresh water and dry it as instructed may cause it to suffer from operability, cosmetic, and charging issues. For example, it may charge more slowly or overheat.
Wear your watch properly

When you want to wear your Samsung smartwatch, there's a proper way to put it on, so it will be nice and snug with no discomfort. First, center the watch on top of your wrist and slide the end of the strap or band through the loop. Then, fit the strap or band to your wrist and firmly insert the pin into the adjustment hole. Ensure the pin is fully inserted into the hole. But make sure not to overtighten the strap or band.

Please also be aware of the following:

  • Do not bend the strap or band excessively. Doing so may damage your watch.

  • Do not brace your watch against your body or a table.

There may be some discomfort if the watch is worn on sensitive skin or fastened too tightly.

Materials used in Samsung smartwatches

Galaxy Watch Active 2

  • Front case: Stainless Steel, Aluminum (except 44mm LTE), Gorilla Glass
  • Rear case: Polycarbonate, Glass Fiber, Gorilla Glass
  • Band: Leather, Flouroelastomer
  • Buckle: Stainless Steel, Aluminum

Galaxy Watch

  • Front case: Stainless Steel, Gorilla Glass
  • Rear case: Polycarbonate, Glass Fiber, Gorilla Glass
  • Band: Silicone
  • Buckle: Stainless Steel


Galaxy Watch Active
  • Front case: Aluminum, Gorilla Glass
  • Rear case: Polycarbonate, Glass Fiber, Gorilla Glass
  • Band: Flouroelastomer
  • Buckle: Stainless Steel

Galaxy Fit-e

  • Front case: Acrylic, Polycarbonate
  • Rear case: Polycarbonate, Glass Fiber, Polymethyl methacrylate
  • Band: Thermoplastic, Polyurethane
  • Buckle: Polycarbonate

Galaxy Fit

  • Front case: Aluminum, Gorilla Glass
  • Rear case: Polycarbonate, Glass Fiber, Polymethyl methacrylate
  • Band: Thermoplastic, Polyurethane
  • Buckle: Polycarbonate

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