Laveuse à chargement vertical série 7550 de 6,2 pi³ avec système de distribution automatique

 Acier inoxydable noir 6,2 pi³
WA54CG7550AVA4

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Laveuse à chargement vertical série 7550 de 6,2 pi³ avec système de distribution automatique
 Acier inoxydable noir 6,2 pi³

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Caractéristiques

Sautez une étape dans votre journée de lessive

Caractéristiques

Top view of the Auto Dispenser. Auto Softener and Auto Detergent prints on the dispenser are highlighted.

Système de distribution automatique

Stocke et distribue automatiquement du détergent et de l’assouplisseur pour jusqu’à 12 brassées.

Beside WA7550C, there are some laundry in a basket, a blanket and a girl with a basket.

Grande capacité (6,2 pi³)

Lavez plusieurs articles à la fois pour économiser temps et efforts.

As water passes through the pet hair filter, pet hairs are filtered out.

Pet Care Solution

Restez propre avec les animaux de compagnie.

Sautez une étape dans votre journée de lessive

Distributeur automatique

Remplissez votre compartiment de détergent et d’assouplisseur pour 12 brassées, et la laveuse distribuera la bonne quantité de solution nettoyante pour un lavage optimal, chaque fois.

Plus de place pour moins de brassées

Grande capacité (6,2 pi³)

Moins de brassées, moins de temps dans la salle de lavage, et plus de temps pour faire ce que vous aimez.

Pour que vos vêtements et la literie de votre animal de compagnie soient propres.

Pet Care Solution

Pour que vos vêtements et la literie de votre animal de compagnie soient propres. Enlève 6x plus de poils d’animaux* de compagnie grâce à un nouveau cycle de lavage Pet Care. Le cycle génère des courants d’eau dynamiques qui facilitent le retrait des allergènes et des taches, tout en relâchant les poils pour être captés par les filtres à poils d’animaux doubles. Les filtres à poils d’animaux doubles enlèvent jusqu’à 6x plus de poils d’animaux comparativement aux laveuses sans filtre à poils d’animaux. * Le nouveau cycle Pet Care améliore de 2,6x plus la performance du rinçage**. Il permet aussi d’éliminer jusqu’à 99 % des allergènes canins et félins***.

Pour que vos vêtements et la literie de votre animal de compagnie soient propres.

Pet Care Solution

Pour que vos vêtements et la literie de votre animal de compagnie soient propres. Enlève 6x plus de poils d’animaux* de compagnie grâce à un nouveau cycle de lavage Pet Care. Le cycle génère des courants d’eau dynamiques qui facilitent le retrait des allergènes et des taches, tout en relâchant les poils pour être captés par les filtres à poils d’animaux doubles. Les filtres à poils d’animaux doubles enlèvent jusqu’à 6x plus de poils d’animaux comparativement aux laveuses sans filtre à poils d’animaux. * Le nouveau cycle Pet Care améliore de 2,6x plus la performance du rinçage**. Il permet aussi d’éliminer jusqu’à 99 % des allergènes canins et félins***.

  • * Comparativement au modèle WA7700A de Samsung. Basé sur des tests internes effectués sur une brassée de 8 lb contenant 1 g de poils de chien. Le modèle WA7700A utilisé avec le cycle Normal a retiré 4 % des poils d’animaux et le modèle WA7550C utilisé avec le cycle de lavage Pet Care et Pet Hair Filter a éliminé 24 % des poils d’animaux.
    ** Basé sur des tests internes du ratio de rinçage, ce qui mesure la conductivité électrique de l’eau afin d’évaluer la quantité de détergent restant avant et après le rinçage. Le ratio de rinçage utilisant le cycle de lavage Pet Care est 1,05 comparé à 0,402 avec un cycle Normal, pour une performance de rinçage 2,6 fois supérieure.
    *** Testé par Hanyang University selon les protocoles internes de Samsung. Les résultats ont été interprétés par Intertek et Witness Report et fournis le 18 avril 2023. Testé avec du détergent IEC A* et une brassée IEC de 8 lb avec un spécimen de tissu 10 cm x 10 cm contenant des poils, des peaux mortes et de la poussière provenant de chiens et de chats. Résultat : a éliminé 99 % ou plus des allergènes canins et félins testés. Allergènes canins (Can f 1) avec une entrée moyenne de 462,0 ± 41 ng/mL et une sortie moyenne de 2,6 ± 1,5 ng/mL. Allergènes félins (Fel f 1) avec une entrée moyenne de 67,2 ± 3,7 ng/mL et une sortie moyenne de 0,2 ng/mL ou moins. Les résultats peuvent varier en fonction des conditions réelles d’utilisation.
  • * Comparativement au modèle WA7700A de Samsung. Basé sur des tests internes effectués sur une brassée de 8 lb contenant 1 g de poils de chien. Le modèle WA7700A utilisé avec le cycle Normal a retiré 4 % des poils d’animaux et le modèle WA7550C utilisé avec le cycle de lavage Pet Care et Pet Hair Filter a éliminé 24 % des poils d’animaux.
    ** Basé sur des tests internes du ratio de rinçage, ce qui mesure la conductivité électrique de l’eau afin d’évaluer la quantité de détergent restant avant et après le rinçage. Le ratio de rinçage utilisant le cycle de lavage Pet Care est 1,05 comparé à 0,402 avec un cycle Normal, pour une performance de rinçage 2,6 fois supérieure.
    *** Testé par Hanyang University selon les protocoles internes de Samsung. Les résultats ont été interprétés par Intertek et Witness Report et fournis le 18 avril 2023. Testé avec du détergent IEC A* et une brassée IEC de 8 lb avec un spécimen de tissu 10 cm x 10 cm contenant des poils, des peaux mortes et de la poussière provenant de chiens et de chats. Résultat : a éliminé 99 % ou plus des allergènes canins et félins testés. Allergènes canins (Can f 1) avec une entrée moyenne de 462,0 ± 41 ng/mL et une sortie moyenne de 2,6 ± 1,5 ng/mL. Allergènes félins (Fel f 1) avec une entrée moyenne de 67,2 ± 3,7 ng/mL et une sortie moyenne de 0,2 ng/mL ou moins. Les résultats peuvent varier en fonction des conditions réelles d’utilisation.

Lavez une grosse brassée en seulement 28 minutes

SuperSpeed 2.0

Lavez une brassée entière en 28 minutes* seulement sans faire de compromis sur la qualité du lavage.

* Fondé sur l’usage Super Speed en cycle normal avec une brassée de 8 lb.

SmartThings à la maison

Toutes les commandes dans la paume de votre main

Connectivité Wi-Fi

La connectivité Wi-Fi pour que vous puissiez recevoir des alertes de fin de cycle, démarrer ou arrêter le lavage à distance, planifier votre lessive au moment qui vous convient le mieux, et bien plus, depuis votre téléphone intelligent avec l’application SmartThings*.

* Nécessite un réseau sans fil, un compte Samsung et l’application SmartThings. L’application Samsung SmartThings est compatible avec la version 4.0 (ICS) du système d’exploitation Android ainsi qu’avec les autres versions plus récentes, lesquelles sont optimisées pour les téléphones intelligents Samsung (gammes Galaxy S et Galaxy Note). Cette application est aussi compatible avec le système d’exploitation iOS 7 ou les autres versions plus récentes pour les modèles d’iPhone. L’application SmartThings est accessible par l’intermédiaire de la boutique d’applications et de la boutique Play Store.

L'énergie SmartThings

Utilisation efficace de l’énergie. Des économies intelligentes.

Gérez votre consommation d’énergie et économisez de l’argent. L'énergie SmartThings* vous donne des conseils de qualité en matière d’énergie, surveille en temps réel la consommation énergétique de votre électroménager** et la compare à celle des mois précédents. Elle vous alerte également si vous dépassez vos objectifs mensuels.

* Disponible sur les appareils Android et iOS. Une connexion Wi-Fi et un compte Samsung sont requis.
** SmartThings Energy fonctionne actuellement avec environ 40 appareils électroménagers Samsung compatibles. Parmi ces appareils compatibles, vous trouverez des réfrigérateurs, laveuses, sécheuses à vêtements, laveuses à vaisselle, aspirateurs, fours, hottes, surfaces de cuisson, fours à micro-ondes et téléviseurs (depuis juin 2022).

Soins à domicile SmartThings

Entretien intelligent. Entretien facile.

Prenez soin de votre réfrigérateur en toute simplicité. Soins à domicile SmartThings* donne une surveillance en temps réel, vous alerte automatiquement en cas de problème détecté et vous propose des solutions. Vous pouvez y contrôler l’état de votre réfrigérateur, y compris l’usure de votre filtre à eau.

* Disponible sur les appareils Android et iOS. Une connexion Wi-Fi et un compte Samsung sont requis.

Prétraitez en appuyant sur un bouton

Jet d’eau intégré

Un robinet d’eau intégré vous permet de prétraiter facilement les vêtements sales ou très tachés en appuyant sur un bouton. Récurez les articles à l’intérieur de votre laveuse, aucun évier de salle de lavage nécessaire.

Puissant et hygiénique

Pulsateur en acier inoxydable

Un matériau et un design de grande qualité qui est plus durable et résistant aux égratignures.

Inside the washing machine, there are two types of washing. One is with average amount of water, and another is with much more amount of water. Selecting Deep Fill option, extra water is added. Inside the washing machine, there are two types of washing. One is with average amount of water, and another is with much more amount of water. Selecting Deep Fill option, extra water is added.

Plus d’eau lorsque vous en avez besoin

Remplissage en profondeur

Maximisez le niveau d’eau utilisé pendant votre cycle de lavage en sélectionnant l’option Remplissage en profondeur* avant de commencer votre lessive. Remplissage en profondeur ajoute automatiquement de l’eau supplémentaire au bon moment pour s’assurer que tous vos articles sont bien imbibés.

* Non disponible pour les cycles de lavage Literie/Imperméable et Autonettoyage.
The washer drum is surrounded by clean water and water jets are cleaning the inside. The washer drum is surrounded by clean water and water jets are cleaning the inside.

Conservez la fraîcheur et la propreté de votre laveuse

Technologie Self Clean

Conservez la fraîcheur et la propreté de la cuve de votre laveuse. Self Clean vous avertira tous les 20 cycles de lavage lorsqu’il sera temps de procéder à un nettoyage.

* Selon des tests effectués par Intertek sur une laveuse à chargement vertical Samsung, avec un biofilm de l’organisme de test Pseudomonas aeruginosa ATCC27853. Résultat : le cycle d’autonettoyage élimine plus de 95 % du biofilm sur les supports insérés dans la cuve.
** Envoie une notification tous les 20 cycles.

⠀

Technologie de réduction des vibrations Plus+

Faites votre lessive sans déranger personne, n’importe où et n’importe quand. La technologie innovante de réduction des vibrations+ réduit le bruit et les vibrations pour une lessive silencieuse.

* En fonction de tests effectués à l’interne. Comparé au modèle conventionnel Samsung sans technologie VRT Plus.

As the door of the WA7550C closes, the lid gradually reduces the speed and closes gently without noise.

Porte à fermeture en douceur

Évitez de sursauter en raison des bruits soudains! La porte à fermeture en douceur de la laveuse à chargement vertical se ferme en toute sécurité, doucement et silencieusement. Un amortisseur réduit automatiquement la vitesse de mouvement, de sorte que la porte se ferme lentement et silencieusement. Il vous donne la tranquillité d’esprit, car il élimine les bruits forts et réduit les risques d’accident.

A person scans the error code that appeared on the WA7550C display with the smartphone App.

Smart Care

Dépannage facile et pratique grâce à votre téléphone intelligent*. Smart Care interagit avec votre laveuse et votre sécheuse pour effectuer un diagnostic immédiat et proposer des solutions rapides.

* Nécessite l’application Samsung Smart Washer/Dryer. L’application Samsung Smart Washer/Dryer est compatible avec la version 2.3.6 du système d’exploitation Android ou une version ultérieure ou la version iOS 3 ou autre version plus récente du iPhone. L’application Samsung Smart Washer/Dryer est accessible par l’intermédiaire des boutiques d’applications App Store et Play Store.

⠀

Washer and dryer are standing side by side. Energy Star logo is on the side.

Homologué ENERGY STAR®

Cette laveuse est homologuée ENERGY STAR®, vous pouvez donc économiser de l’argent en consommant moins d’énergie sans sacrifier la performance ou la fonctionnalité.

A person is touching the power button on the top of WA7550C. The top load washer provides audio assistance and bump reactions. Next to the buttons there are braille to indicate the meaning.

Accessibilité (IU audio et Braille)

Pour aider les personnes ayant une déficience visuelle ou auditive, votre laveuse et votre sécheuse comprend maintenant une assistance audio, émanant un son différent pour chaque option, et du braille à côté des principaux boutons du panneau de commande.

The washer motor with digital inverter technology gives a 20-year warranty.

Technologie à variateur numérique

Achetez les laveuses Samsung en toute confiance et recevez une garantie de 10 ans sur le moteur à onduleur numérique.

* La garantie de 10 ans est limitée au moteur de l'onduleur numérique des laveuses achetées à partir du 4/1/2026. Le reçu d'achat indiquant la date d'achat est requis pour une réclamation. Des restrictions et limitations supplémentaires s'appliquent, voir la garantie pour plus de détails.

Comment mesurer

Spécifications

  • Caractéristiques physiques

    27,5 x 45,8 x 29,4 po 

  • Poids net

    134,5 lb 

  • Capacité de lavage (pi³)

    6,2 pi³

  • Couleur de l'appareil

    Acier inoxydable noir

  • Pulsateur

    Pulsateur STS

  • Panneau d'affichage

    DEL

  • Couvercle sur le dessus

    Plastique

  • Durée de cycle (min)

    56 min

  • Certification ENERGY STAR®

    Oui

  • Consommation d’énergie (annuelle)

    120 kWh/an

  • Facteur énergétique modifié intégré

    2,3

  • IWF

    3,8

  • Verrouillage parental

    Oui

  • Fin différée

    Oui

  • Élément chauffant interne

    Non

  • Moteur

    DD

  • Nombre de niveaux de saleté

    5 EA

  • Nombre de niveaux d’essorage

    5 EA

  • Nombre de réglages de température

    5 EA

  • Indicateur de progression

    Oui

  • Super Speed (vitesse extrême)

    Oui

  • Vitesse d’essorage

    750 tr/min

  • Technologie Smart Care

    Oui

  • Autonettoyage

    Oui

  • Couvercle à fermeture en douceur

    Oui

  • Technologie VRT

    VRT Plus

  • Liste de cycles

    Normal, Literie/imperméable, Intensif, Couleurs, Blancs, solution de lavage des affaires pour animaux, Tissus délicats, Lavage rapide, Auto-nettoyage, Rinçage et essorage, Lavage en profondeur, Cycles téléchargeables

  • Nombre de cycles

    12

  • Nombre d’options

    11

  • Liste d'options

    Fin différée, Prétrempage (appui long), Son activé/désactivé (appui long), Verrouillage parental (touche double), Remplissage en profondeur, SuperSpeed, Smart Care (appui long), Smart Control, Essorage seulement (appui long), Détergent (système de distribution automatique), Assouplissant (système de distribution automatique)

  • Dimensions (H x L x P)

    27,5 x 45,8 x 29,4 po 

  • Poids net

    134,5 lb 

  • Dimensions brutes (L x H x P)

    30,1 x 47,6 x 31,2 po 

  • Poids brut

    143,3lb  

  • Tension/fréquence

    120V / 60Hz

Évaluations

Laveuse à chargement vertical série 7550 de 6,2 pi³ avec système de distribution automatique

4.7

Recommandé par 93 % des clients.

Rédiger une évaluation
5 étoiles 84%
4 étoiles 8%
3 étoiles 2%
2 étoiles 1%
1 étoiles 5%
Caractéristiques 5.0
Performances 5.0
Conception 4.5
Valeur 5.0
Résumé de l’évaluation avec IA
  • Le lave-linge et le sèche-linge Samsung sont loués pour leur grande capacité, leur efficacité pour éliminer les poils d'animaux et leur fonctionnement silencieux
  • Les clients soulignent la capacité du lave-linge à nettoyer en profondeur les vêtements et à gérer facilement les grosses charges
  • Cependant, certains signalent des problèmes avec le sèche-linge qui ne sèche pas efficacement les vêtements, nécessitant l'utilisation du réglage de séchage minuté
  • Quelques-uns ont également mentionné des problèmes avec le distributeur d'assouplissant et la tendance du lave-linge à se déséquilibrer pendant le cycle d'essorage
  • Dans l'ensemble, l'ensemble est décrit comme une solution de blanchisserie fiable et performante qui répond aux besoins de la plupart des clients
Généré par l'IA à partir des avis de consommateurs, qui peuvent inclure des avis récompensés.

Évaluations avec images et vidéos

Filtres

Le tri de pertinence place les meilleures évaluations en haut. Nous examinons des critères comme les votes sur l’utilité, les plus récentes évaluations, les photos et d’autres caractéristiques que les lecteurs recherchent dans les évaluations.

Trier

Filtres

411 Évaluations

petrn97
5 (9,999)

2024-10-28

Harrah, Ok

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I LOVE this washer! The extra filters really cut down on the pet hair. I've read reviews that said the clothes don't get clean. Mine do, you also can't fill it to the top with clothes either, I fill mine about half way with clothes and it's works fine. I did have a little trouble with a heavy king size bedspread so I'll probably take it to a cleaners in the future. But everything else it works fine. You have to use the app to access a Permanent Press cycle which is a minor oversight in my opinion, but at least it is available. It is easy to use and customize cycles to you liking, even have up to 5 extra rinse cycles. This machine is great!
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
MrMann13
5 (9,999)

2023-09-22

Burbank

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] Fantastic Washer! So many options and it's beautiful to look at too. On the cycles, we tend to use Colors, Whites and Pet the most. We tend to wash mostly in cold water and the fill is faster than our old machine which saves on cycle time. Speaking of cycles, quite efficient. There is little movement with the washer even with a heavy load and the overall sound is quiet enough not to notice. Our clothing comes out clean and while we haven't had to use the self-clean program yet, it seems pretty straight forward and easy. Overall we are very happy with this washer and look forward to years of this great washing experience. Thanks Samsung...another winner!
J’ai recommandé ce produit.
Utile?
GiGi the shopper
5 (9,999)

2026-01-05

LANDIS N.C.

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] The performance of the machines are working fantastic haven't used the pet care solution yet but overall performances of both have been working great and look forward to using pet care solution next weekend 😀 I give this a double thumbs 👍 👍 The Technology on these are pretty amazing haven't used yet husband out of town again but look forward to trying it out.The cycles are great to choose from switch on different loads sizes & colors.The capacity is great but need to use small 6" step stool vertically challenged unfortunately but not a problem.The different optional features are great to have.As my husband says CHIOCES CHOICES CHOICES I have plenty.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Nellie
5 (9,999)

2025-10-04

Elgin. IL

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] The dial is effortless. Responsive panel. Works amazing. Watched a load while on rinse cycle. Thought an error. Clothes seemed already dry. Maybe the cycle didn't start? No! Just working so effectively. Rinse and spin out moisture was minimal. Love the capacity. Extra large on sale for almost same as large. Comforters fit nicely. The sleek color is extra special. My laundry closet is black, and the navy blends right in. Actually creates a bluish hue. So glad I choose something out of the ordinary. Price made it possible to buy both washer, and dryer. Love Samsung anyway. My fridge, microwave, old, and new washer, 3 TV's and my cell phone all bare that name. 😏
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Alleycat
5 (9,999)

2025-10-12

Oklahoma

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] The thing I like the most is thst it actually adds enough water to wash the clothes, and selecting deep wash actually gives enough water to submerge the clothes. I upgraded from a washer that must’ve been purchased at the height of the washing clothes with no water fad, so this is a great improvement. Haven’t seen a huge difference in removing pet hair but what the washer doesn’t get, the dryer will. Also I really love the interior water spout for rinsing. My only dislike is the music that it plays when the cycle is complete is very annoying. For such an annoying tune, it’s incredibly long and offers no alternatives.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
EvCu
5 (9,999)

2024-01-29

Miami, Fl

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] It’s a great washer so far and the smart home integration is amazing. I like that you get a notification on your phone when the cycle is complete and if you have a Samsung smart TV it even notifies you on your TV as well. I can really tell the difference of the quality of wash compared to my old washer and it rings out the clothes as well. The integrated water faucet is a great feature. If you need to pre-wash clothes before starting the cycle through the smart homes app you’re able to, make a laundry recipe by indicating what items you will be washing and it gives you a recommended cycle. The only thing I wish is that the washer would’ve Included a manual, I can’t even seem to find it online.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Kellysqpon
5 (9,999)

2023-10-19

FRIENDSWOOD

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] It must be the ease of using the washer and dryer that I feel like I must wash 2-3 loads every other day. The washer is extremely large where I have to stand on my tippy toes to get all of clothing out and it does hold quite a few items. It’s quiet and easy to use. I do need to learn about all of the settings but so far so good. I love the Wi-Fi capabilities and how we can set the setting we want from my phone and how it notifies me when my load is complete. The only thing I haven’t looked into and dislike is how long the song is once complete. I am sure we can change that somehow.
J’ai recommandé ce produit.
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Anonymous
5 (9,999)

2023-08-28

Sparks

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] This dryer boasts tons of space and gives you plenty of options for drying your items, but you can also increase the time! There are so many dryer settings but my favorite is the steam sanitize setting! Talk about a dream during the days of COVID! There is a n awesome light inside to help you find that last darn sock that always ends up in the far back of the dryer! This dryer is efficient in drying clothes quickly and is big enough to hold pet beds! Woot Woot! The only thing I do not like is the top of the dryer is slanted, making it impossible to hold anything needed for the dryer.
J’ai recommandé ce produit.
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Annies00
5 (9,999)

2025-12-14

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
Ça fait 1 an que j'ai cette laveuse et elle est fantastique ! Je n'ai absolument rien à lui reprocher sauf peut-être les contenants pour les liquides. Les petites "dents" qui gardent le bouchon en place ont tendances à casser avec le temps. C'est pour cette raison que j'ai passé à Tide Pods. En général, gâtez-vous !
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J’ai recommandé ce produit.
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Caractéristiques

5 (9,999)

Performances

5 (9,999)

Conception

4 (9,999)

Valeur

5 (9,999)
Stinsonfamilyof4
5 (9,999)

2025-09-22

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I really like our new Samsung Pet Care washer. It does an amazing job catching all the extra “stuff” from pet hair and dander, which is a huge help for those of us with allergies but still have a house full of pets. It’s fast, effective, and makes laundry feel easier. One of my favorite features is the connectivity. While running a quick errand, I got notified that both the washer and dryer had finished. By the time I got home, I could switch the load right away—super convenient! Overall, it’s been a great addition to our home. If you’ve got pets, this washer is definitely worth it.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Cris
1 (9,999)

2025-06-17

Northwest Indiana

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
Some good advice here. Do not get this washing machine! I have never had a brand new appliance give me so much trouble and frustration in this short amount of time. I have this washer for 5 years and it has been constantly unbalanced for the last 2. The suspension rods have been changed already once and they need to be replaced again. This washer is not meant to last. After just a couple of years experience parts need to be replaced to last a few months and start all over again, or get a new washer all together, very environmentally friendly, right? So FRUSTRATED with this machine!!
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Publié à l’origine le Samsung US
Réponse de Samsung :
2025-06-19

SEA Care

Cris, we are saddened about the condition of your washer. We want to speak with you directly about this experience, review other available options, and address any other issues you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149644491, to help our team locate your information when you message us. Have a great day. -John

Somguy
5 (9,999)

2025-10-09

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] Purchased this washer mainly because it's pet fur filters. There's two of these units.If you turn it on pet cycle, it spins it up so the water and soap of the cycles goes through these filters, collecting the fur. You can open these later. Scrape the insides and throw away big wads of hair great if you have pets. The capacity with the pet filter definitely allows for large blankets to be put in there. The design without the large agitator in the center provides even more space. I take towels and rags from the garage toss them in and they come out clean with just everyday soap
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Rach
1 (9,999)

2025-02-03

Orlando fl

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
The washer line leaks and they said they can’t do anything about it. One day after our 2 week window…. Absolutely ridiculous consumer service. No help whatsoever. So I have to turn the hot water on and off and even if I wash the clothes in cold water it throws a code and I have to deal with that for about 30 minutes and try again. Also the dryer will be on regular dry mode and I’ll every time have to go back and turn The machine on time dry so it will actually finish drying because it thinks they are dry on regular mode. Then my clothes are sitting there damp and disgusting. Worst machines I’ve ever used. Also. Can’t save the settings so I change the hot water (I don’t like using hot water) every time I use it.
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Publié à l’origine le Samsung US
Réponse de Samsung :
2025-02-05

SEA Care

Hello Rach, We understand your frustration about your washer and dryer. We would love to assist you. We shared a link below to help with the error code on your washer. Check the code's steps, click the embedded words, and watch the video if available. The washing machine displays an error code https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code We suggest contacting Samsung's official parts distributor for customers purchasing Samsung parts or accessories to check the availability and compatibility of your washer's water line. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am–6:30 pm EST, Monday–Friday. Additionally, here's a link to help you with your clothes that are still wet after using the dryer. Please select the bullet that most closely matches your experience, check for any embedded words along the steps, and watch the video completely. Clothes are not dry after using the Samsung dryer https://www.samsung.com/us/support/troubleshoot/TSG10001001/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148334808) to help our team pull up your information when you message us. Thank you. -Kimberly

Krysburke
3 (9,999)

2025-08-13

Ocala Florida

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
3 (9,999)
[This review was collected as part of a promotion.] I don’t like that I can’t control the amount of water that fills up the washer. Sometimes it’s washing with such a minimal amount of water that I don’t think my laundry is getting clean and I can’t reach the bottom of the drum. I had to buy a grabber to be able to reach my socks and underwear and things at the bottom. I think they could’ve done a better job with this new technology and smart washer. I literally have to use one setting the deep clean to make sure that enough water gets in the machine to wash my laundry and I hate that for such an expensive washing machine.
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Publié à l’origine le Samsung US
Réponse de Samsung :
2025-08-14

Samsung Care

Hi Krysburke, Thank you for sharing your experience — it’s completely understandable to feel frustrated when a high-end washer doesn’t meet your expectations in terms of performance and ease of use. High-efficiency (HE) washers are designed to operate quite differently from traditional models. They use significantly less water by design and rely on specialized HE detergent that creates fewer suds, helping the machine clean effectively without a full tub of water. These washers sense the load size and automatically adjust the water level, wash time, rinse cycles, and spin speed based on the weight and type of fabrics. This helps save both water and energy, but it can sometimes feel like the washer isn’t using enough water—especially if you’re used to older machines. That said, the experience of not being able to reach into the drum easily or needing to rely on a single cycle like Deep Clean just to get more water can understandably take away from the overall convenience. Your feedback really highlights how important it is for advanced technology to also feel intuitive and adaptable to everyday needs. If you're consistently needing more water for your loads, using the Deep Fill or Deep Wash options (where available) is often the best workaround. Some cycles, however, are restricted from using those options, which can be limiting. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1150370764 to help our team pull up your information. Leo

Fitz
5 (9,999)

2025-11-25

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
Je l’adore!! Grande capacité, elle est belle, lave bien, essore beaucoup le linge donc - de sécheuse.
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J’ai recommandé ce produit.
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Caractéristiques

5 (9,999)

Performances

5 (9,999)

Conception

5 (9,999)

Valeur

5 (9,999)
Rijal
5 (9,999)

2024-10-28

Plano, TX

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I bought washer couple of moths ago and it working fine.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
HatesSmartWashers
1 (9,999)

2026-05-22

WI

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
Yall make the best phones on the market hands down, maybe just stick to that. Absolute garbage. A washer shouldn't be a smart appliance. It should have a timer, a temp, and an on switch. Nothing more. It shouldn't be able to throw an error code. It should just push through the cycle like old washers did To sum up my experience with this washing machine please see the following Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4CError 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4CError 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4CError 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C Error 4C
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Publié à l’origine le Samsung US
Réponse de Samsung :
2026-05-26

Samsung

Hi, given your positive experience with Samsung phones, we understand the importance of a simple setup with basic controls and how repeated 4C alerts can disrupt that. When your washer is unable to fill with water, it will display a 4C or nf error code. Please check the link below for more information: https://www.samsung.com/us/support/contact/?modelCode=WA54CG7150ADA4&model=N0060944&topic=SYM0000099 For control-related concerns, you may also refer to the user manual starting on page 36 for additional guidance. User manual: https://downloadcenter.samsung.com/content/UM/202603/20260331083259536/OID67143_IB_WA7100C_EN_CFR_MES_260204.pdf If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152540417) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

Cjgreene17
5 (9,999)

2023-09-07

Gallatin

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] Samsung outdone themselves with this washer! We have French Bulldogs, Frenchtons and an English Bulldog. We have LOTS of pet bedding, blankets, clothes and washable pads and this machine can handle it all! I love the Pet Care option and the bedding/waterproof option on the washer. I was surprised at how clean the pet items came out and the odor was gone! The magic filters that catch all the pet hair is a dream!! The fact that I can control this from my phone using the SmartThings app makes it even better! Looking forward to laundry day, which is a first!
J’ai recommandé ce produit.
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Kayjay
1 (9,999)

2024-03-26

Kansas City

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
I've had the washer and dryer for over 6 months now so I've given them a fair shot but I hate them, especially the dryer. All but two of the cycles on the dryer are utterly and completely useless because they leave your clothes wet no matter what you do. The sensor thinks clothes are dry when they aren't so even if you restart one of the cycles they'll turn off a minute later because it keeps thinking the clothes are dry for some reason. The only way to use the dryer is to use the time dry setting and manually set it every time. The washer is mostly okay but it has its quirks like if you accidentally turn it off it goes through some shutdown process and you have to wait like 10 minutes to be able to turn it back on and wash your clothes.
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Publié à l’origine le Samsung US
Réponse de Samsung :
2024-03-27

SEA Care

We are committed to improving the performance of your washing machine and dryer, Kayjay. Let us help you with your appliances. To repair your appliances, please click the hyperlinks below, hover your mouse over them, and watch the instructional videos for helpful tips. The dryer cycle ends too quickly: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly I have also included a link to your washer's user manual; see page 57 under checkpoint (Does not start) for details: https://downloadcenter.samsung.com/content/UM/202401/20240118131922029/OID67143_IB_WA7100C_EN_240110.pdf Should a service request be required, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146987146, to help our team pull up your information when you message us. Have a great day. -John

Top load washer
5 (9,999)

2025-10-20

Manteca CA

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I absolutely LOVE my Samsung washer! The 5.4 cu. ft. capacity easily handles bulky loads like comforters and towels. The Pet Care Solution is a total game-changer — it really cuts down on fur and lint. The Super Speed Wash gets a full load done fast without sacrificing cleaning power. The smart features make laundry so much easier — I can start a cycle from my phone and use the built-in faucet for pre-treating stains. Plus, it runs quietly and looks beautiful in Brushed Navy. If you want a powerful, smart, and pet-friendly washer, this is it!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
JediCruz
4 (9,999)

2025-01-17

Orlando, FL

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
4 (9,999)
[This review was collected as part of a promotion.] So far the washer has been good. It doesn’t get clothes quite as non-damp as a front loader but it’s less mildew smell. I definitely recommend max spin when possible for removing as much water as possible. The hair collectors are actually pretty cool and I find it useful if not just for hair but also lint. It’s almost like a pre dryer lint removal collector. The smart features are very handy and convenient if only to let you know when the cycle is complete (but there’s more to it than just that). I’m very happy with the purchase so far.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
SM81
5 (9,999)

2023-09-05

Fuquay-Varina

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] Very impressed by this washer. I threw some of my work clothes in and ran a heavy cycle with a standard amount of detergent for the first wash. To my surprise everything came out perfectly; my last washer I had to use 1.5 times the amount of detergent or a significant amount of stain pre-treatment to get the same results. The built in jet is awesome and is very helpful for dealing with stubborn stained clothing. I haven't used the Smartthings function yet, but if it's like my other Samsung products I'm sure it works just fine.
J’ai recommandé ce produit.
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Lost8Respect
1 (9,999)

2026-02-20

Chicago

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
Don’t buy this washer!!! I have lost all respect for Samsung. Samsung you all know you should be doing a recall on these washer.The spin cycle doesn’t work because it’s always off balance due to all the clothes ending up on one side because there is no agitator in the middle to keep the clothes evenly distributed. Therefore, the washing cycle never finishes and the clothes are soaked and wet. SAMSUNG STOP APOLOGIZING AND RECALL THESE WASHERS!!! In other words give us our money back. This is so frustrating!!! Unbelievable
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Publié à l’origine le Samsung US
Réponse de Samsung :
2026-02-20

SEA Care

Hello there, We understand the importance of a reliable washer. Allow us to help. We recommend checking this link to help you troubleshoot if your washer goes unbalanced. Please click on the embedded words and choose the "No, Did this resolve your issue?" option to access the complete steps. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1152141328) to help our team pull up your information. Have a great day. ^Camille

1 9 walking dead
5 (9,999)

2025-07-09

Texas

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] Samsung’s top-‑load smart washers strike a fantastic balance between capacity, convenience, and technology. You get lightning-fast quick washes, smart home integration, built-in stain pre-treatment, quiet operation, and easy maintenance—all wrapped in a sleek, roomy design. Cycle lengths and occasional app glitches are minor issues compared to how much these machines streamline everyday laundry. Overall score: 9.0/10 – Highly recommended for anyone looking to upgrade their laundry game with efficiency and tech savvy.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Hankiferd
5 (9,999)

2024-02-18

New Mexico

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
Amazing pet hair feature. We literally bought a new washer and drying just to help deal with our huskeys hair. We figured even the price of a new W+D would be made up in lint roller savings in about two years, lol. We'll, the verdicts in and this set is amazing if you have pets that shed. The pet load takes about twice as long as a quick load but it removes about 85-95% of the hair. Most of the hair is just on particularly "sticky" fabrics. The hair catching bars in the washer are always full after a load and the drying catches the rest. Even his ped comes out hair free and that's grand zero. Look no further if you have pets. Only regret is not seeing We had a gas hookup before buying the electric washer. Natural gas is better for the environment and decreases your dry time and utility bill.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Donutlovesmarcs
5 (9,999)

2025-10-09

Los Angeles, Ca

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] Love my new machines! I have all samsung products from televisions to refrigerator to phones. My washing machine is quiet. My laundry room is inside my home so I need it to be quiet. I have a family of 5 and I needed a large machine. The capacity on this machine is large and it does its job well. I love the many cycles it has just in case I need a quick cycle. I love the color on this machine and the design is a easy to understand. The technology is easy I just download the app and its easy!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Empanada1
5 (9,999)

2023-10-10

Katy

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] Very impressed with overall machine. Very tall and deep. Added to Smart Things App was very easy. The app allows you to managed the was and set wash categories. The amount of wash settings are very helpful. You can adjust rinse and spin speeds. Very quiet operation and clothes come out very clean and almost dry. The Pet wash setting is an added extra which eliminates a lot of the pet hair when washing pet blankets and towels. it also lets you know when self clean should be done.
J’ai recommandé ce produit.
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MommaTerry
4 (9,999)

2025-09-07

Honolulu, Hawaii

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
4 (9,999)
[This review was collected as part of a promotion.] Our washer finally went down and after reading reviews on different brands and features. We came across this bad boy. We didn’t care what the color was as long as it works great and does its job. This washer is the one! It’s a little loud toward the end of the cycle but so far that is the only complaint. Love the size, big enough to wash big blankets for sure. You can also download SmartThings app and get notifications when your cycle is done but I didn’t get that far yet. Lol.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Entropy989
4 (9,999)

2025-06-06

Washington state

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
4 (9,999)
[This review was collected as part of a promotion.] We have had this washer and the partner dryer for several months now. We have experienced no major issues, and used most of the wash cycles provided. We've used tear away washer detergent sheets, pods and liquid detergents. We have several dogs, and were attracted to this model based on the petcare systems included. We have been underwhelmed by the performance of that system, in comparison to the extended wash time it requires (nearly 2 hours in both washer and dryer). We have only noticed a small difference on blankets or clothes between that cycle and the quick cycle wash (40-50 minutes). The water usage seems and energy usage seems to be efficient, we've noticed a decent drop in our monthly bills since install. The design is sleek and so far has been resistant to any stains or dents. Installation was easy.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
BarbP
5 (9,999)

2024-01-29

Georgia

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I purchased this washer a few months ago and I can’t imagine how I ever did laundry before. The Pet Care feature with screens to catch lent and pet hair is great, the variety of settings, the water dispenser, it’s the total package. It is WiFi enabled and literally sends me a text message through the Smart Things app when the cycle is complete. Bonus: it also connects through the same app to display the message on my Samsung TV!! I beyond highly recommend this washer.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
jad11
4 (9,999)

2023-10-11

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
4 (9,999)
[This review was collected as part of a promotion.] The washer seems to be fine. The clothes seem to come out clean. It's very large, so it can wash blankets, pillows and even comforters. I haven't tried many of the cycles yet, beyond colors and whites so I can't comment on them. The app is just neat in that I can see how much electricity I used. I can also start the washer remotely with the app which can be convenient. I don't feel like it vibrates too much when it is running. And it is not very noisy.
J’ai recommandé ce produit.
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Mitch234
5 (9,999)

2024-01-13

Huntsville, AL

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
We have now done many loads in this washer and I am AMAZED. The capacity is fantastic (huge space) and I like the deep fill and presoak feature to really get clothes soaked and fully washed. My front loader could never clean like this. Highly recommend this product. My work out clothes finally come out clean and fresh. Pet hair catchers in the drum work and I clean them out after every couple of loads. Pet blankets are cleaned and smell good with one wash,
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
LizE
5 (9,999)

2025-05-27

Centerton, AR

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] This is the 3rd Samsung washer that I have purchased since 2009. The pet care line was important to me as I wash many loads of laundry per week including the blankets we keep on the furniture due to our dog. I was hesitant with the deep capacity of the washer as I'm only 5'3", yet I've been able to get most of the laundry out without assistance! What took double loads in my previous washers easily fit in the large capacity drum. Give it a try!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Corina
5 (9,999)

2025-09-24

Slaton, TX

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] We love our new Samsung washer and dryer. After comparing and researching the best fit for our family. We found it with the Samsung Pet care appliances. We used to have so much trouble with how much pet hair was staying in our clothes after washing and drying them. With these appliances, we do not have that problem anymore. They work great. They do not make any noise. You do not even hear them when they are on. I love that I can control them from my Samsung phone. These appliances are XL, which is great for our big family. Both washer and dryer have some great features. There's so much that you can do with these appliances, that you probably do not have to take your clothes to the cleaners anymore. I've always had Samsung appliances and I love them. We are so in love with our new appliances. The navy blue color is beautiful. Thank you, Samsung.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
wirerun47
5 (9,999)

2025-11-02

El Paso, Texas

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] This Samsung washing machine with steam is special because it has cycles that allow me to sanitize my clothes, sheets and blankets leaving me free from most viruses and cleaner brighter clothes.the large capacity allows me to do less loads saving gallons of water per month along with the trusted performance of years of successful Technology with a design that will have you using your washer for many years to come.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Not a good
1 (9,999)

2025-05-10

Durham

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
This washing machine is the worst ever! If it is the least bit off balance it will continue to fill up full of water. It doesn't get it right you have to open the lid and adjust the items inside. This happens all the time and it's extremely frustrating. Don't even think of washing a towel with a couple pairs of pants it will knock off the weight and balance. I will never buy a Samsung washing machine again done.
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Publié à l’origine le Samsung US
Réponse de Samsung :
2025-05-12

Samsung Care

Greetings! That sounds incredibly frustrating. Dealing with a machine that constantly needs your attention just to function properly can really wear you down. Let us aid you. I have shared a Samsung link below to help with your experience. The link has six checkpoints, you may skip the third since it applies to a front-load washing machine. The link has hyperlinks that can be visited for additional help. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149127163 to help our team pull up your information. Leo

Benavides Fam
5 (9,999)

2025-07-15

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I couldn’t be happier with this purchase. The washer is spacious, quiet, and extremely efficient. It handles large loads with ease, and my clothes come out clean and fresh every time. I especially love the sleek design and smart features — it makes laundry feel like less of a chore. Definitely one of the best home investments I’ve made. Highly recommend it to anyone looking for a reliable and modern washer!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Tonil
1 (9,999)

2025-06-14

Mattoon il

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
I've never been so dissapointed in a washer! 1st thing I've bought brand new and there is nothing good about it. You can hardly put anything in it and it gets off balance! It has stained my clothes and i cleaned the inside over and over. With no agitator it balls all the clothes up to make it a full time job unknotting everything. So far I haven't found anything good about it! Would love to give it back!
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Publié à l’origine le Samsung US
Réponse de Samsung :
2025-06-16

SEA Care

We care about the betterment of your washer, Tonil. Let us help you out. Please refer to the links below to rectify your washer's concerns. Browse over the hyperlinks for tips. Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Laundry is stained or damaged after using a Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108628/ Laundry is tangled or wrinkled after washing: https://www.samsung.com/us/support/troubleshooting/TSG01218323/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1149600320, to help our team pull up your information when you message us. Have a great day. -John

Mamaw59
5 (9,999)

2025-10-07

Indianapolis Indiana

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I love this Samsung washer it has so many cycles that sometimes it's hard to choose from. I love the large drum I can get anything into it that I want to wash I don't have to take anything to a laundromat or a dry cleaner or wherever. Also, I love the color if I've never seen anything really but stainless steel black or white and I just fell in love with the absolute minute I saw it in the in the Navy.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Estrie
5 (9,999)

2025-11-16

Madera, Ca

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] This washer is wonderful. I’m able to wash my king size blankets with ease. It also removed the pet hair and I have 6 dogs. The filters catch the pet hair and I don’t have to worry about it clogging up the machine. I can easily clean out the filters and continue to wash my clothes. It’s also great that the machine can connect to your phone and notify you when the cycle is done. I love this machine.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Therapy Dogz
4 (9,999)

2024-01-18

Michigan

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
4 (9,999)
[This review was collected as part of a promotion.] I bought this washer a month ago now, and so far everything has worked great. I love the pet hair feature! I have a golden retriever and a German short haired point and both dogs shed. This washer has proved to remove more pet hair from clothes, bedding, and towels when compared to my previous walker. I like the customizable settings also as some of the cycles can be long for a washer or dryer.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Animal lover
5 (9,999)

2023-11-03

SC

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
So this is what clean clothes smell like! Switching back to top load after a with front loads that left me deeply unsatisfied. I bought this a month ago and have been thrilled. After reading so many bad reviews on washers out there, I was resolved to 3 criteria- cleans clothes, top load, and doesn’t leak. Lol. But really. I love the filters, deep fill, pet clean. I can fit a couch cushion in there! This is nice because with an older dog, it’s sometimes needed. It is deep. At 5’, I keep a stool by the machine 😁 but I still love it. The special features are still a mystery but so far I haven’t needed them. I will say a week after I got the machine that I fostered some puppies who ended up being sick. I had to put some gross things in my beautiful new washer. It handled everything I threw in it, with lots and lots of bleach! Still smells new. Love this washer. Highly recommend
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
wyrdo000
5 (9,999)

2025-09-24

Orange, Texas

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] This model is much better than the 7 yr old model we had before it. Quieter, smoother. I like the inside filters that are inside the drum for extra hair filtering. Even the smallest bit of hair is caught! Definitely a great upgrade for pet maintenance! The wifi capability is a new feature for me, and I love it so far! I like how I can connect the appliances across all of my capable devices!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Sarah
1 (9,999)

2026-04-25

San Antonio Tx

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
I purchased this washer after having my previous Samsung washer for over 10 years with zero issues, so I expected similar reliability. Unfortunately, this has been a huge disappointment—I would give it negative stars if I could. One of the main reasons I chose this model was its large capacity, specifically to wash blankets and comforters. However, it cannot handle them at all. The load becomes unbalanced, and the machine repeatedly fills with water and attempts to spin without success until I manually stop it and redistribute everything. To make matters worse, the lid frequently locks and won’t open, forcing me to reset the washer. Even the self-clean cycle has failed—it throws a 4C error code, fills with water, stops mid-cycle, and locks the door again. I’ve only owned this washer for a little over a year, and I’m already ready to replace it. I would not recommend this product—save your time and money.
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Publié à l’origine le Samsung US
Réponse de Samsung :
2026-05-05

Samsung

Hello Sarah, Your observation speaks to the expectation of consistent performance and practical capacity in a washer used day to day. A washer is designed to support balanced spinning and normal access throughout use, including when handling larger household loads. Proper load placement, load size, and washer leveling all play a role in helping a washer maintain stable spinning performance with bulky items. This guide provides troubleshooting steps for spin-related interruptions. https://www.samsung.com/us/support/troubleshoot/TSG10007111/ This resource explains common washer error codes. https://www.samsung.com/us/support/troubleshoot/TSG10000997/ If the behavior you’re seeing continues after reviewing the guidance, we can look more closely at your model history, prior service, and available support options. Please keep this reference number for your records: 1152456061. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care

CereneOne
5 (9,999)

2025-07-13

Johnson City, TN

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] By far the deepest washer I’ve ever had. More than capable of doing a very thick comforter or duvet. I like the fact That it has the pet care solution that I can use. I have a cat that sheds quite well. The color is a darker navy, so it doesn’t really stand out but yet it’s not the normal white or silver It has clean my clothes extraordinarily well and is very easy to use
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
thatOhiomom
5 (9,999)

2024-07-23

Ohio

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I had older an Samsung washer and dryer at my previous home. I loved them and was tempted to take them with me when I moved, but decided to leave them with the old house and buy new. I bought the pet care washer and dryer and they are wonderful! It does a great job of cleaning items and removing pet hair! Very happy with my purchase and the navy blue color is a bonus!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Nessa
2 (9,999)

2025-07-10

Eunice La

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
2 (9,999)
My washer is only 5years old. Balancing and spinning part of the cycle is very frustrating, it wash the clothes repeatly to Balance the cycle even when there is not much clothing in the washer. Not to mention, making the water bill higher. I has my previous washer almost 10 years wirh no problems, the only reason i brought this machine is change out old appliances.
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Publié à l’origine le Samsung US
Réponse de Samsung :
2025-07-11

SEA Care

Hello Nessa, We are aware of the significance of having a functional appliance at home. We are here to assist you with your washer. We recommend checking the link below for steps to help with your washer. Click on the embedded words and choose "No" under "Did this resolve your issue?" to access the complete steps. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1149945537) when you message us so our team can retrieve your information. Thank you. -Kimberly

sole
5 (9,999)

2025-10-07

Butler PA

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] This is my dream washer. It has an extra large drum to wash tons of clothes and towels for my family of 5. For shorter people like myself, you may want a single step stool to help reach the bottom of the drum— yes it is THAT BIG! Everything comes out smelling clean and with just one tide pod or minimal liquid detergent. The pet care features do a great job as well.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Terry
5 (9,999)

2025-11-03

Schertz, TX

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] This washer is Great with lots of space to do King size comforters. We have pets that sleep in the bed with us so my wife is always washing the bedding weekly and the comforter every month or so. We couldn't get the comforter clean in our old machine but this one has plenty of room to get the job done. It also means less washes with our clothing so saves us money.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Dr Pat
3 (9,999)

2025-08-16

Decatur, Ga

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
3 (9,999)
Purchase washer dryer set Jan 2025. My clothes are never completely dry regardless of the setting I try. Plus I wonder who designed the lint filter as lint easily gets behind and under the filter, which in my opinion could be a fire hazard. Every couple of weeks I use my hand vac to clear out lint. I would recommend this dryer. So far no problems with the washer.
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Publié à l’origine le Samsung US
Réponse de Samsung :
2025-08-18

Samsung Care

Hello Dr Pat, We understand that dealing with a dryer that is not drying well can be frustrating. Let us help. The link below contains information on what to do when the dryer's heat is not enough to dry the clothes completely. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any). The dryer is not hot enough: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the dryer, which we suggest also checking. Cycles, settings, and features on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00051022/ The best laundry load size for your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150413076 to help our team pull up your information when you message us. Thank you. -Angelica

Nemo
5 (9,999)

2025-10-15

Holiday Island, Arkansas

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] We purchased this unit because it had an extra large capacity for rugs, towels and pet beds. It was also one of the most highly rated and expensive units but the pet-hair removal feature was especially attractive to us and it makes a huge difference in dealing with our pets and a cleaner home. Contract design is simple and intuitive to for quick selections.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Bargains4life
4 (9,999)

2025-09-04

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
4 (9,999)
[This review was collected as part of a promotion.] I couldn’t be happier with my Samsung top-load washer. It’s powerful, quiet, and handles large loads with ease. The wash cycles are efficient, clothes come out spotless, and I love how gentle it is on fabrics while still giving a deep clean. The drum is spacious enough for bulky items like comforters, and the smart features make laundry so much easier.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
La Vida
2 (9,999)

2025-08-15

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
2 (9,999)
The product was great for about 2 years,. Then it just stopped in mid spin cycle. Wouldn’t drain. Had to call a repair man, I used my house warranty program for my utilities that I pay monthly. As this was out of warranty. Got it repaired. Now it’s been about 3 years, and I ever noticed that it towels were starting to get holes and tears in them didn’t think anything of it. Two days ago, I washed delicate, with 3 garments. I took them out, and started to hang them, noticed that I had two tears on my dress that weren’t there before We checked all the towels, a lot have holes, and tears, we’ve summed it up to the washer. Even though it has no agitator, when it drains the water, it appears to be sucking in clothes, and tearing, shedding abs making holes in our clothing and towels. Has anyone else had this problem? I’m not sure what to do. ? If I can do anything? The washer was not inexpensive and I cannot another. . Maybe be got a lemon?
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Publié à l’origine le Samsung US
Réponse de Samsung :
2025-08-15

Samsung Care

Hello, We understand how you feel about the torn clothing. We're here to help. Below is a link to help when the washer damages the clothes. Browse the guide until the "Clothes are torn, ripped, or shredded" section to troubleshoot. This section also has another link to help you select the right washer cycles and settings. Laundry is stained or damaged after using a Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108628/ Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150379531 to help our team pull up your information when you message us. Thank you. -Angelica

Sbassi
1 (9,999)

2025-06-16

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
Do not buy this washing machine unless you want it to last for only 4 yrs. It has been made with inferior parts that cannot possibly balance a load of laundry. Not only that , your electric and water bill will skyrocket because it keeps adding water to spin again and again to try to balance the load . My last wash took 4 1/2 hrs .
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Publié à l’origine le Samsung US
Réponse de Samsung :
2025-06-16

SEA Care

Hi Sbassi, Making sure your washer completes a cycle is important for keeping your clothes clean. Let's get the necessary information to ensure your washer is running smoothly. The link below will help you balance the washer and ensure it completes a cycle. Please follow the instructions and learn more by checking the hyperlinks. If the steps didn’t resolve your issue, please click “No” for more help. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149599046) to help our team pull up your information when you message us. Have a great day, -Ernest-

Angelsfan58
5 (9,999)

2025-10-30

Houston, TX

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] This is my first Samsung Washing Machine and I love it!! I intentionally purchased the Pet Care feature as I was getting tired of washing my face with a wash cloth only to find it covered in cat hair. Well the new washer does not disappoint! No longer do I have to pick out cat hair balls from sheets and towels! It works fantastic!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Queen Mother
4 (9,999)

2024-07-23

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
4 (9,999)
[This review was collected as part of a promotion.] I bought this to replace my front loader (had for over 15 years) and this works great!!! No more musty smelling clothes. I had to get a stool though cause I'm not able to reach all the way to the bottom (I'm 5'4) to get those pesky socks LOL. Love the pet hair collector as it works wonderfully. So very happy with my purchase.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
chSamsung
5 (9,999)

2024-07-23

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] It's simply a great version. We had to upgrade our set since we were moving and I am glad we did. Love the smart features and large capacity. My only comments would be it would be nice to auto dispense and the color is a little delicate if you are not careful you can easily scuff the finish. Otherwise well done Samsung.
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Publié à l’origine le Samsung US
Jrhunt
5 (9,999)

2025-01-02

Denton, TX

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] We've had this washer for a little over a month and are very happy with it! We had a front load for the past 8 years and regretted going that route. Top loads are so much better AND LG is top of the line (IMO). The Pet Care traps (inside the tub) really do capture all the pet fur you don't know is on your clothes!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Britiemarie5
5 (9,999)

2025-09-19

Live Oak, FL

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] We absolutely love this washer. It has a deep drum and I love that I can finally wash our comforters at home rather than a laundry mat. When it comes to being a pet washer, I love that there is two catch all traps that collects all the fuzz and dog hair and it’s an easy clean up. I highly recommend this washer!!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Denise66
5 (9,999)

2026-02-07

Lilburn, Ga

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I really like this washing machine so far. It has everything you could possibly want for cycles, you can even change the cycle while it’s washing! It has special filters andsettings for pet hair which is fantastic! It’s quiet and efficient. I can also tell when it is finished because it is connected to my phone!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Diane
5 (9,999)

2025-11-21

Altoona Pennsylvania

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] Awesome it’s just like the one I owned prior. That’s why I had bought this one too. It lasted me for about 10 years. and I definitely put it to the test washing all of my stuff and comforters and my families comforters also so it has been used very hard. I will definitely be putting this one to the test also.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Uncle J
5 (9,999)

2025-08-02

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] After 2 weeks things are still great. Washer does well. Has a larger load capacity then previous. Changed from front load to top load and much happier. Only complaint is having to reach into the washer to get clothes out but that is the downfall of a top load. Overall satisfied with the purchase so far.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Brenda
1 (9,999)

2025-09-12

Atwood TN

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
[This review was collected as part of a promotion.] Actually I was very disappointed with the washer's performance. The clothes did not appear to be as clean as the old washer I had and I am having to use heavy duty/deep fill selections to get the average wash. Lots of bells and whistles with a high price tag but no delivery on the promise. Lots of hype.
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Publié à l’origine le Samsung US
Réponse de Samsung :
2025-09-12

SEA Care

Brenda, we understand the significance of a working washing machine in your home. Let us help you. To rectify your concerns with your washer. Click the links and hyperlinks and watch the instructional video (if available). Clothes are not clean after washing in the Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150694868, to help our team locate your information when you message us. Have a great day. -John

John
5 (9,999)

2025-11-29

Lancaster, PA

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] For a family of 5 with 4 dogs, the large drum is great as it reduces the number of laundry loads we need to do. As the drum is so deep, my wife who's 5'5" does have a little trouble reaching the bottom of the drum. The pet cycle seems to do a great job of removing dog hair from the bedding and clothes.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Luvcleanlaundry
5 (9,999)

2026-05-11

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I love that I can fit my big blankets in it and they for and come out clean ans smelling fresh. Has the options of different cleaning cycles and has a quick wash on there. You can also connect to it. Ii isn't very loud compared to washers I've owned in the past. The vibration seems to be very minimal.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Overthinker Jasmine
5 (9,999)

2025-11-11

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] The capacity is big enough for a family of two plus fur dog. The pet care is great to have, capturing my dogs hair. The design and color are great. I haven’t had it long enough, but there hasn’t been any issues with it. I’ve use the normal, bedding, and quick wash feature with no issues or concerns.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Yamy
2 (9,999)

2024-09-21

Florida

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
2 (9,999)
I bought this product about 10 days ago, clothes are basically wet coming out the washer and the dryer is not HOT enough to dry the clothes, had run 3 cycles for nyvtowels to get dry. The two start is inly for presentation as they looks beautiful! Will call the store to find my return options
Utile?
Réponse de Samsung :
2024-09-23

SEA Care

We aim to provide you with a hassle-free experience while using your washing machine, Yamy. Let us help you. Please refer to page 61 of the washer's manual under troubleshooting (See "Load is wet at the end of the cycle") to improve your washer's performance: https://downloadcenter.samsung.com/content/UM/202407/20240725163749475/OID64668_IB_WA7550C_EN.pdf If your dryer is not hot enough, please click the link and hyperlinks for tips. The dryer is not hot enough: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147549556, to help our team pull up your information when you message us. Have a great day. -John

Kidsclothes3
1 (9,999)

2025-04-08

Tuscaloosa,AL

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
If I could give it zero stars I would. Do not buy this washer. Terrible design. We cannot even wash clothes due to constantly out of balance. We have had it maybe a year. I don’t even want to pay to fix it I just will have to break down and replace so I do not have to deal with this anymore
Utile?
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-04-09

Samsung Care

Hi there, We can feel your disappointment with this washer. We are here to assist you. Please see pages 61 to 63 of the user manual for steps to take when the washer is getting an unbalanced error. https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148746879), and it will help our team pull up your information. ^Rodel

Candu
5 (9,999)

2025-08-19

C.C. TX

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I love the pet care feature. I am very happy with the fight it puts up against a mess of dog fur. While I wish the wash cycle would run faster, it does it's job and I can't complain. Black pants come out clean and furless and those huskies can only stare as their messy work is erased.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Dogmom260
5 (9,999)

2024-02-05

Rochester, NY

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I bought this washer about a month ago and I’m very glad I did. With two dogs and a cat in the house I never thought my clothes would be super clean again. Think again, because they are. Clothes come out fresh, and the pet hair is gone. No more washing clothes twice to get them clean!
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Divine Star
5 (9,999)

2025-09-27

Mart, Texas

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] “I’m very impressed with the Samsung Pet Care combo set! The washer runs so quiet, which is important in my home, and paired with the dryer using Pet Bounce sheets, I’ve had zero pet hair left on clothes and blankets — even with 3 dogs in the house. Highly recommend for pet owners!”
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Jamie
1 (9,999)

2024-08-31

Orlando, FL

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
I purchased the washer and drier set in May. I quickly found I cannot wash anything on any setting other than “Deep wash”. If I chose any other setting whatever I am washing does not even get fully wet. Whatever water sensor does not put enough water in the tub to soak the load.
Utile?
Publié à l’origine le Samsung US
Réponse de Samsung :
2024-09-02

SEA Care

Jamie, we aim to provide you with a hassle-free experience while using your washer. Let us help you. We suggest referring to the resources below to address your washer's performance. Please click the link and hyperlinks and watch the instructional video for tips. The washing machine does not fill with enough water: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water Should a service request be required, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147493639, to help our team pull up your information when you message us. Have a great day. -John

Hkelly
5 (9,999)

2023-12-30

Runnells Iowa

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
Just bought this washer last night. I have done three loads of laundry clothes bedding and rugs. I absolutely love this washer. We have two dogs and I can tell a difference with our dark color clothes not being covered in dog hair. Someday hopefully I will get the matching dryer.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Bostie mama2
5 (9,999)

2025-10-27

Lone Star State

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] The performance of this washer is much better than our old LG and the design is perfect for our laundry room! Quiet and I love the way it washes my dogs blankets! Its large capacity works well with my husband’s uniforms. I’d definitely buy this model again!!! Good job Samsung!!
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Heavensangel
5 (9,999)

2026-03-02

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I bought the Samsung washer that has the pet care enhancements to it . This dishwasher Is good at catching all the pet hair from all the clothes that you put in the washer I recommend this top load Samsung washer to anybody that has pets. You’ll be so happy you chose it .
Utile?
Publié à l’origine le Samsung US
MathTeachinMama
4 (9,999)

2025-10-17

Colorado

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
4 (9,999)
[This review was collected as part of a promotion.] I'm just learning how to use the machine. We just switched from a front load machine and are having difficulty loading it properly. I definitely miss having the soap fill area in front, since my cupboards are above the washer, the interior soap dish is rather problematic.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
KAK1970
5 (9,999)

2025-09-28

Texas

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I’ve only it a couple days, but so far so good. There’s a ton of room in this washer. The only thing I don’t like is that it’s a little deep so it’s a reach. I’m 5’8. But I can live with that for the large capacity. I haven’t tried any of the bells and whistles yet.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Turbo
5 (9,999)

2025-11-11

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] Capacity - love it! We have a dog and love the feature that captures pet hair. Love the color and design. Only used normal and quick cycle - no issues so far. Haven’t used the technology portion yet. Overall - still new to me but it’s cleaning my items and no issues.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
TVMOM
5 (9,999)

2025-06-03

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] The extra large capacity and multiple wash options make this a winner. I like the many different temperature options and the choice of water levels. Filters inside the tub are easy to clean and should help long term efficiency of the unit. The color is lovely and fun.
Utile?
Publié à l’origine le Samsung US
Blondebell
5 (9,999)

2025-07-06

Usa

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
I had the previous design with the built in sink for 10+ years and I loved That washer. Looks at a ton of other designs but always come back to the Samsungs so when my dryer finally went out I bought this pet care navy set. It’s a huge improvement on my old set while also keeping all the things I loved before (the water sink dispenser for stain treatment, the settings, the large stainless drum, etc) I love the new settings and smart features. I need to really see how petcare does but I don’t have a hair issue in our home. I have down comforters and this thing works like dream. Love the soft close door that doesn’t feel flimsy or breakable like other brands. I wish they kept the stainless bottom piece it’s plastic now but doesn’t seem to affect anything. I like the sturdiness of the detergent dispensers. Overall I am Very happy with the improvements on the previous design. It is deep and at 5’ 6” It can be a struggle to reach the bottom but I can manage. I wouldn’t change it since I can fit a king down comforter in it.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Jada
5 (9,999)

2025-09-21

Tennessee

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] We're always on the go from the diamond to the gridiron. The clothes go in filthy and come out smelling fresh. The large capacity washer is great for when we want to do 1 large load instead of 3. We love samsung. From our phones, TVs and now our washer and dryer.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Schpatti
5 (9,999)

2025-06-19

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] This is the best washer I've ever owned. It removes hair like crazy. The extra filters collect more hair than I thought possible. It also has a self cleaning cycle that's awesome. We have 2 dogs and 3 cats and lots of pet hair. If you have pets I highly recommend
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
TNicki
5 (9,999)

2025-08-11

Kalama, WA

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] Not only are these stylish, I have never seen so much pet hair come off of my clothes! I was skeptical since it didn’t have a center agitator but it makes my clothes clean and pet hair free. I haven’t used all the setting yet but excited to give them all a try.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Angela
5 (9,999)

2025-01-04

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I'm the laundry queen and the Samsung washer and dryer I purchased puts a crown on my head. I'm completely satisfied with my purchase. From the "many many" function/options, the lint trap (IN WASHER) and the sleek color and design are also a cut above the rest.
Utile?
Publié à l’origine le Samsung US
Raul
4 (9,999)

2024-10-28

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
4 (9,999)
[This review was collected as part of a promotion.] Do a good wash with a lot of cloths. But at the same time is to dip to take the cloths out. For my wife which is 5.1' is very difficult. Mostly if the time I have to help her. Also if you don't put the extra spin manualy the cloths won't come out very dry.
Utile?
Publié à l’origine le Samsung US
Mack
5 (9,999)

2026-06-07

Blakeslee, Pa

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] The capacity of the washer is wonderful. I am able to wash Many more clothes and other items. Connectivity Was Straightforward . The filtration Works great . The speed of Cycles is superior to my old washer . I am very satisfied and recommend this product.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
PatG
5 (9,999)

2025-10-19

La Quinta, CA

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] Just like the gas trainer, I bought with this unit, technology is amazing and the features are far better than any other equipment I’ve used. The simplicity of the design is welcoming, and on a spin cycle, my towels and laundry, practically came out dry.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Here2Help
1 (9,999)

2024-09-13

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
I’ve had my Samsung washer for about 6 months it’s absolutely the worse purchase I’ve ever made. The unbalanced feature makes it difficult to wash bedding and when I do set it to the bedding mode my sheet come out SOAKED! Absolutely awful! Stick to TVs!
Utile?
Publié à l’origine le Samsung US
Réponse de Samsung :
2024-09-13

SEA Care

Greetings, We care about your washer's betterment. We are here to help. Here are steps to take should your washer go unbalanced. Please click the links and hyperlinks and watch the instructional video for tips. Samsung washing machine won't spin or won't stop spinning (See steps 1, 2, and 5): https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Care for your bedding items with your Samsung washer: https://www.samsung.com/us/support/answer/ANS00047247/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147525638, to help our team pull up your information when you message us. Have a great day. -John

spinswimstretch
4 (9,999)

2024-02-12

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
4 (9,999)
[This review was collected as part of a promotion.] We bought this washer about 6 months ago and it works wonderfully! The filters inside the drum catch so much debris from clothing -- both gross and amazing. My only complaint is that I wish the finish was scratch resistant because I love this color!
Utile?
Publié à l’origine le Samsung US
dawnbe
5 (9,999)

2025-10-06

Arkansas

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I love my new washer. The filters on the inside of the washer are great. I am able to clean lint out after my wash cycles. The drum is big enough to wash all of our bedding. I am also able to start my cycle from my phone. Would definitely purchase!
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Kfresh23
5 (9,999)

2025-10-06

Kentucky

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I’ve had my new Samsung washer and dryer for about 2 months now and I love them both. Very efficient and quiet which is great while working from home. It’s great to be able to set modes and timers from my phone as well. Wished I’d purchased sooner.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Cathy
5 (9,999)

2026-06-01

Pompano beach florida

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I love my new washer . I'm constantly doing laundry. This one is so huge I'm able to combine almost the whole families into one load without overfilling it. There is such difference in how clean my cloths are and how they smell. ! Great purchase
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
pmjfrocks
4 (9,999)

2025-10-27

Woodbridge, Virginia

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
4 (9,999)
[This review was collected as part of a promotion.] Aside from the generous capacity, variety of cycles, gorgeous design and color, impressive performance and helpful wireless technology, I noticed that the machine's shell material is easily scratched. That's why I rated it four stars out of five.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Loulou1269
5 (9,999)

2023-11-03

New Britain

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] We have been using the new Samsung washer and dryer set for a few weeks and I can confidently say, this is by far, the best washer and dryer we have ever owned. We still have a lot to learn since they are capable of so much more than one could ever dream of. The washer comes with 12 pre-set wash cycles and the ability to connect to the Smart Things app allowing additional wash cycles to be sent directly to the machine. The first thing I noticed and absolutely fell in love with, was that I could wash one load in the new washer, which would have taken me three loads in our old washer. The second feature I love is the active water jet feature available to pre-treat laundry. This new washer has a soft closing lid so it doesn't slam and has a self-cleaning mode, too. We have two dogs and I can’t say that this is the first time a washer has been able to fully remove all dog hair from all laundry being washed and dried. I love the Pet Care Wash Cycle that creates dynamic water currents that loosen pet hair and traps it in dual pet hair filters.
J’ai recommandé ce produit.
Utile?
woody
1 (9,999)

2025-07-17

howells ne

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
1 (9,999)
if u getting this for dog hair don't. it doesn't work i have ran it though multiple washer cleaning but still same results and talked with Samsung techs 4 times and they say it user error or keep running washer self clean which doesn't help
Utile?
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-07-18

SEA Care

Hello Woody, Using the washer's full potential is what we want you to have. Let us help you. We recommend removing pet hair from items and cleaning the pet hair filter before each wash cycle to improve effectiveness and prevent pet hair from remaining in the tub, which could contaminate other items. After completing the wash cycle, there may still be pet hair and foreign matter in the tub. Remove foreign matter with a dry cloth. For instructions, please refer to pages 52-53 of the manual link below. User manual https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf Below is a link with steps on how to prevent the clothes from getting dirty after using the washer. Please check the embedded words for more details. Clothes are not clean after washing in the Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150042595) when you message us so our team can retrieve your information. Thank you. -Kimberly

Debbie
5 (9,999)

2026-01-21

McAlester, Ok

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] I really love my new washer, it has several settings and a very deep tub. It cleans very well whether it’s a small load or very large. I really liked my last Samsung but this one is top of the line! I know it is the best washer I ever owned.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Kash
3 (9,999)

2024-09-06

Raleigh, NC

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
3 (9,999)
Want to love it but struggling with the fabric softener bin. I use Lysol laundry sanitizer for rinse cycle and it calls for two capfuls. The fabric softener bin only holds one capful and anything more pours out the bottom immediately.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Réponse de Samsung :
2024-09-06

SEA Care

We want you to have a hassle-free experience with the washer. Kash. Let's help you boost its potential. Concentrated or highly enriched agents (fabric softener or detergent) must be diluted with water before being added to prevent the compartment from clogging. For details, see page 33 of the washer's manual under "Detergent drawer guidelines (See CAUTION fourth bullet) https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147506590, to help our team pull up your information when you message us. Have a great day. -John

Moma Dee
5 (9,999)

2025-02-18

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
A awesome washer i have alway used LG products but I found this washer to be just as great if not better. Problem is I haven't had this washer but 3byears and I bought it ne and the water is leaking out on spin cycle. Any suggestions?
Utile?
Publié à l’origine le Samsung US
JAAK
4 (9,999)

2025-10-07

Kentucky

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
4 (9,999)
[This review was collected as part of a promotion.] I like the Washer but I need to learn which settings are bes tfor the loads of laundry I do.I am a little confused by all of the different settings and need to figure it all out.Aside from the new user jitters,I am sarisfied with it
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Mrs Clean
5 (9,999)

2025-12-01

Fort Worth,TX

couleur :  Acier inoxydable noir | capacité : 6,2 pi³
5 (9,999)
[This review was collected as part of a promotion.] This washer has done everything and saved me lots of time. Very reliable. It’s easy to operate and the smartThings is very helpful in saving me time. Love the Design and color. Cycles are very easy to use. And the Capacity is great.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US

Manuels d’utilisation et téléchargements

Manuel de l'utilisateur

ver 1.0 | 30.93 MB

juin 15. 2026

ANGLAIS, FRANÇAIS, ESPAGNOL
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