Samsung FlexWash washing machine with clothes inside

Samsung washing machine water fill issues

Samsung washing machines use various technologies to minimize how much water is used. Automatic temperature control also reduces how much hot water is used by mixing in cold water as much as possible. And all Samsung washing machines are high efficiency (HE) and use significantly less water than previous generations, and still get your clothes clean. If water isn't entering your washing machine, it will typically display an error code. For other issues, these steps will help you get your washer washing again.

Dispenser drawer issues in Samsung washing machine

Your washing machine’s dispenser is located in the detergent drawer and dispenses detergent, bleach, or fabric softener at the proper time during the cycle so your clothing and other items come out clean. If the cycle ends with a drawer full of water or the other things you've added, like detergent or softener, or if the stuff you add drains out of

Samsung washing machine power issues

Whether your washer will not turn on or turns off by itself, stops unexpectedly, or won't turn off, it's likely due to an issue with the washing machine's power cord or its electrical connection to your home's power grid. Checking whether it's your washing machine's issue or your power supply's issue doesn't take long and will save you time.

Washing machine has a mildew smell or visible mold

When moisture or other residue (such as leftover detergent or other additives) is trapped in a dark place, it may promote the growth of mold and mildew and may cause unpleasant odors. If your Samsung washing machine has visible mold or a mildew smell, let us show you how to take care of it.

Samsung washing machine buttons won't work

If your washer won't start, the buttons won't work, or the control knob won't select a different cycle, you probably have Child Lock turned on. If your Child Lock icon is lit or flashing, this confirms it. Turning Child Lock off will usually take care of your problem.

Samsung washing machine is leaking

Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied. To figure out what is causing this, you should: 1. Check the washing machine's water supply and door seal for leaks. 2. Use the right amount of HE detergent, and remove detergent residue from the washing machine. 3. Clean the washi

How would you like to contact us?

Message Us

or text SMSCARE to 62913 for 24/7 live support

24 HOURS 7 DAYS A WEEK

Message Us

Request Service

Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool

Request service

Help with your Order

Your order, returns, refunds and trade-in questions answered

ORDER SUPPORT

Message Us

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

START CONVERSATION

Social Support

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

JOIN DISCUSSION

Question about a promotion?

Learn more about Samsung promotions.

SAMSUNG PROMOTIONS

Contact

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mobile Support 8 AM - 12 AM EST 7 days a week
Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
Order Support Order Help

What are you looking for?

Samsung washing machine water fill issues

How would you like to contact us?

Message Us

Request Service

Help with your Order

Message Us

Social Support

Ask the Community

Question about a promotion?

You Are About To Be Redirected To Investor Relations Information for U.S.

Redirect Notification