Laundry is stained or damaged after using Samsung washing machine

It can be frustrating to have clothes come out worse than when you put them in the washing machine, but in the vast majority of cases, any stains or damage that weren't there when you put them in the washer, aren't actually caused by your washer. Routine maintenance and cleaning, combined with the proper use of additives, will often correct and prevent the issue.

Samsung washing machine is shaking

Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs are not all making secure contact with the ground, or if a large bulky item or huge amount of laundry is in the washing machine. If you just got your front load washer, but didn't remove the shipping bolts, then it will shake a lo

Samsung washing machine water fill issues

Samsung washing machines use various technologies to minimize how much water is used. Automatic temperature control also reduces how much hot water is used by mixing in cold water as much as possible. In addition, Samsung washing machines are high efficiency (HE) and use significantly less water than previous generations while still getting your cl

Samsung washing machine won't spin or won't stop spinning

Whether the washer tub is not spinning, kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. Usually, improper installation or balancing of the washer is to blame. This also applies for when clothes are coming out soaking wet or the wash cycle never ends at all. Load size a

Samsung washer door is locked

Your washer door locks to prevent water from coming out (especially for front load models). Child Lock also will lock the door on some models, like front loaders. Normally waiting for the cycle to end is all you need to do to unlock the door, or turn your washer on if it's off. If you get stuck, though, you can drain the water from front load washe

Washing machine has a mildew smell or visible mold

When moisture or other residue (such as leftover detergent or other additives) is trapped in a dark place, it may promote the growth of mold and mildew and may cause unpleasant odors. If your Samsung washing machine has visible mold or a mildew smell, let us show you how to take care of it.

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