Aspiradora Stick Jet 60 con 150 W de Poder de Succión

Silver
VS15A60A1R5/ZS

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Aspiradora Stick Jet 60 con 150 W de Poder de Succión
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Destacados

Extremely powerful on carpets, the Jet Fit Brush rotates at high speed while the intake air flows past the stick. The multi-cyclonic air’s exceptionally strong suction power generated by the DIT motor and maintained by Jet Cyclone filters dust and releases clean air.

Rendimiento de limpieza más avanzado

Parts of the Digital Inverter Motor that produce a strong suction power of the Jet 65 are shown in a row. Digital Inverter Motor's warranty is 10 year. Labour costs excluded and see full terms online.

Motor Digital Inverter

Una ilustración en primer plano del interior de un Jet 65 muestra 9 ciclones Jet. Las rayas azules muestran el flujo de aire y el primer plano forma un vórtice dentro de cada ciclón.

Jet Cyclone

Características

Alta potencia y ligera

Limpieza extremadamente potente y profunda

Rendimiento de limpieza más avanzado

Limpie eficazmente distintos tipos de suelo con la máxima potencia de succión. El motor Digital Inverter genera una potencia de succión de hasta 150 W*. El diseño aerodinámico del sistema de aire optimiza el flujo de aire, mientras que la filtración de aire multiciclónica atrapa eficazmente las partículas finas de polvo.

Extremely powerful on carpets, the Jet Fit Brush rotates at high speed while the intake air flows past the stick. The multi-cyclonic air’s exceptionally strong suction power generated by the DIT motor and maintained by Jet Cyclone filters dust and releases clean air. Extremely powerful on carpets, the Jet Fit Brush rotates at high speed while the intake air flows past the stick. The multi-cyclonic air’s exceptionally strong suction power generated by the DIT motor and maintained by Jet Cyclone filters dust and releases clean air.
Extremely powerful on carpets, the Jet Fit Brush rotates at high speed while the intake air flows past the stick. The multi-cyclonic air’s exceptionally strong suction power generated by the DIT motor and maintained by Jet Cyclone filters dust and releases clean air. Extremely powerful on carpets, the Jet Fit Brush rotates at high speed while the intake air flows past the stick. The multi-cyclonic air’s exceptionally strong suction power generated by the DIT motor and maintained by Jet Cyclone filters dust and releases clean air.

* Basado en pruebas internas, de acuerdo con la norma IEC 62885-4 CL.5.8. Medido en la entrada de la herramienta sin accesorios, utilizando el modo Jet y una batería totalmente cargada. Los resultados pueden variar en función del uso real.

Gran potencia de aspiración

Motor Digital Inverter

Limpie más eficazmente con una potencia de succión de hasta 150W, gracias a su motor Digital Inverter que cuenta con 10 años de garantía***.

* Basado en pruebas internas, de acuerdo con la norma IEC 62885-4 CL.5.8. Medido en la entrada de la herramienta sin accesorios, utilizando el modo Jet y una batería totalmente cargada. Los resultados pueden variar en función del uso real. ** Basado en pruebas internas según la norma IEC 60335-1 CL.10. *** La garantía de 10 años se limita únicamente al Motor Digital Inverter. Se aplica a todos los modelos DIT vendidos a partir de enero de 2023.

Aspiración extrema

Jet Cyclone

Disfrute de un aire limpio y una potencia de aspiración extrema con la estructura multiciclónica de alta eficiencia del Jet Cyclone. Una trayectoria de aire óptima reduce la resistencia del aire y 9 ciclones, con 27 entradas de aire, reducen la pérdida de succión. Además, atrapa higiénicamente el polvo fino que es aspirado por el aspirador.

Filtración

Libera aire limpio

Sistema de filtración multicapa del 99,999

Libera aire limpio con un sistema de filtración multicapa del 99,999% que atrapa el 99,999%* del polvo**. Un ciclón principal y un filtro de rejilla de malla metálica recogen las partículas de polvo grandes. A continuación, el ciclón Jet y el microfiltro atrapan el polvo fino. Por último, un filtro de polvo fino atrapa el micro polvo** que puede escapar fácilmente.

* Basado en pruebas internas, de acuerdo con la norma IEC 62885-4, CL.5.11, utilizando el modo Jet. Los resultados pueden variar en función del uso real. ** Se refiere a partículas de polvo con un tamaño comprendido entre 0,5 y 4,2 µm.

Ligera

Limpieza sin esfuerzo

Diseño ligero

Limpie su hogar sin esfuerzo con un control y un movimiento sencillos. Su diseño ligero garantiza la máxima facilidad de uso y reduce la tensión en la muñeca.

Batería

Limpia hasta 40 minutos*.

Batería extraíble y de mayor duración

Disfrute de un largo tiempo de limpieza sin necesidad de recarga. Su batería de alta capacidad mantiene la succión hasta 40 minutos*. Y puede sustituirla por una batería de repuesto** y limpiar hasta 80 minutos. Conserva el 70% de su rendimiento original hasta 500 ciclos***.

* El tiempo de funcionamiento indicado se aplica cuando se utiliza una batería de alta capacidad (2000mA) y el nivel de potencia mínimo con una herramienta no motorizada conectada. Los resultados pueden variar en función del uso real. ** Una batería adicional se vende por separado como accesorio. *** Mantiene el 70% de su capacidad tras 500 ciclos de uso, basándose en la capacidad del paquete de baterías (2000mA). 1 ciclo: Descarga completa después de estar completamente cargada (100% ~ 0%). Los resultados pueden variar en función del uso real. Basado en pruebas internas.

Comodidad

Depósito completamente lavable

Depósito de polvo lavable

Mantenga el cubo de la basura higiénicamente limpio y vacíe la aspiradora fácilmente. Todo el cubo de 0,8 l, incluido el sistema multiciclón, es totalmente lavable, por lo que puede mantenerse limpio y fresco*. También se puede extraer fácilmente sin necesidad de separar el tubo del aparato, por lo podrás tirar el polvo sin inconvenientes.

* Después de limpiarlo, seque completamente el filtro de polvo fino durante más de 24 horas a la sombra antes de utilizarlo.

Cargador flexible

Estación de carga 2 en 1

Almacene y cargue su aspiradora de forma más flexible con la estación de carga 2 en 1, que puede ajustarse fácilmente para adaptarse a cualquier hogar. Si quiere ahorrar espacio, se puede montar en la pared. O puede utilizarla como cargador independiente, de modo que sólo tiene que extraer la batería y cargarla.

Cepillo

Potencia para alfombras

Cepillo Jet Fit

Recoja las partículas finas de polvo tanto en alfombras como en suelos duros con el Cepillo Jet Fit*. Con un cabezal giratorio de 180 grados, puede cambiar fácilmente de dirección y limpiar todos los rincones. Y puede desmontar fácilmente el cepillo con un solo clic para eliminar rápidamente la suciedad y realizar un mantenimiento higiénico.

* Basado en pruebas internas utilizando los modos Min, Mid y Max. Los resultados pueden variar en función del uso individual.

Accesorios

Limpia en profundidad

Accesorio para hendiduras de largo alcance

Acceda a las grietas más profundas o a lugares pequeños, como la parte trasera de un sofá, y recoja el polvo y la suciedad de forma eficaz con el accesorio para hendiduras de largo alcance. Incluso puede ampliar su longitud hasta 43 cm para llegar a lugares difíciles.

Limpia muchas superficies

Herramienta combinada (herramienta para polvo y tapicerías)

Limpia varios tipos de muebles con mayor eficacia. El accesorio combinado tiene una herramienta para tapicerías que recoge la suciedad y también se convierte en un cepillo para quitar el polvo, por lo que es ideal para una gran variedad de superficies.

¿Qué hay en la caja?

Especificaciones

  • Color Principal

    BLACK CHROMETAL

  • Punto de Color

    Teal Silver

  • Motor Inversor Digital

    Sí

  • Consumo Máximo de Energía

    410 W

  • Poder de Succión

    150 W

  • Tiempo de funcionamiento

    Up to 40 min (Stated run time applies to the minimum power level with a nonmotorized tool attached.)

  • Nivel de Ruido

    86 dBA

  • Tipo de aspirado

    Multi Cyclone

  • Capacidad de Polvo

    0.8 L

  • Tipo de Batería

    Li-ion

  • Voltaje

    21.6 V

  • Tiempo de Carga

    210 min

  • Batería extraíble

    Sí

  • Estación de carga

    2-in-1 Charger (Wall mount)

  • Principal

    Jet Fit Brush

  • Accesorio 1

    Combination Tool

  • Accesorio 2

    Extension Crevice Tool

  • Escape

    Fine Dust Filter

  • Premotor

    Sí

  • Cubo de basura lavable

    Sí

  • Dimensión (neto)

    250X1120X203 mm

  • Dimensiones (paquete)

    214X757X265 mm

  • Peso (neto)

    2.16 kg

  • Peso (Paquete)

    4.4 kg

Reseñas

Aspiradora Stick Jet 60 con 150 W de Poder de Succión

4.3

Recomendado por 85% de los clientes.

Escribir una reseña
5 estrellas 66%
4 estrellas 19%
3 estrellas 4%
2 estrellas 4%
1 estrellas 9%
Resumen de reseñas de AI
  • Los clientes elogian el peso ligero y el manejo fácil, perfecto para limpiezas rápidas y espacios estrechos.
  • Muchos destacan la succión potente que recoge efectivamente pelo de mascotas y suciedad de pisos variados.
  • La mayoría valora las características inteligentes como detección de piso y vaciado automático del depósito.
  • Algunos reportan autonomía limitada en modo máximo, durando solo 10-20 minutos con carga lenta.
  • Pocos mencionan problemas de durabilidad con componentes que se rompen después de meses de uso.
Generado por IA a partir de reseñas de clientes, que pueden incluir reseñas con incentivos.

Reseñas con imágenes y videos

Filtros

El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos los votos importantes, la reseña más reciente, imágenes y otras características que los lectores buscan en sus reseñas.

Ordenar

Filtros

1,057 Reseñas

dash777
5 (9,999)

2023-10-16

Gainesville, GA

5 (9,999)
[This review was collected as part of a promotion.] This is the vacuum you didn't know you needed. I have rescue cats and this makes clean up a breeze! I like the AI feature that adjusts the power to the floor type, the telescopic handle adjusts to myself and my husband, the battery life is lone enough to do the whole house and then some and the cherry on top is the automatic empty station where I don't have to touch any of the debris or have dust everywhere!! I pair this with the floor robot vacuum with empty station and my cleaning is made easier. Thank you for making products that make my life more productive!
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Útil?
Publicado originalmente en Samsung US
Born2DanceInSin
4 (9,999)

2025-06-23

Medical Lake wa

4 (9,999)
[This review was collected as part of a promotion.] Good Points: Great suction, easy to handle. Improvement Points: Battery life. On the medium power I get 7.5 minutes before the battery runs out. That's enough for me to do most of my small 3 bedroom house but somebody with a larger house would struggle The tools are very useful and easy to change and store. Really good battery storage and charging dock. It charges quickly enough for short bursts of use and will fully charge in just 3-3.5 hours. The only drawback I would consider is that the fill line is about halfway up on the dust container therefore needs emptying fairly frequently. It’ is however very easy to empty and wash if needed
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Recomendé este producto.
Útil?
Publicado originalmente en Samsung US
kimvpool
5 (9,999)

2022-05-19

Madisonville, TN

5 (9,999)
[This review was collected as part of a promotion.] we are using this jet 75 cordless stick vacuum in our 43 foot rv. we love the power it has to pick up all the dirt and dog hair that accumulates. we use it on our hard floors as well as multiple rugs throughout. we love the fact that it is battery powered as outlets are a premium in our rv. the battery lasts up to an hour on a single charge, plenty of time for me to clean the rv from one end to the other. i then just put the battery back on the charging station to use the next day. it has a great hepa filtration which keeps our air quality good. great attachments allow for cleaning of tight spots and ceiling fans. lightweight so i don't feel tired after cleaning.
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Recomendé este producto.
Útil?
yvlaca1
5 (9,999)

2022-08-05

District Heights

5 (9,999)
[This review was collected as part of a promotion.] I was pleasantly surprised at how great this vacuum cleaner picks up dirt and debris, but especially pet fur. My cat sheds all over the place and the vacuum picks up his hair in a breeze. The vacuum is very lightweight and easy to handle. When I received the box, I easily assembled the product without bugging my husband to put it together or help me. Everything snapped together quick and easy and it was ready to be charged. After charging for 24 hours it was ready to go and I began using it everywhere. It even picks up dust from ceiling fans and curtains without a glitch! I am so happy to have this product!
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Útil?
YVLACA
5 (9,999)

2022-07-18

District Heights, MD

5 (9,999)
i was pleasantly surprised at how great this vacuum cleaner picks up dirt and debris, but especially pet fur. my cat sheds all over the place and the vacuum picks up his hair in a breeze. the vacuum is very lightweight and easy to handle. when i received the box, i easily assembled the product without bugging my husband to put it together or help me. everything snapped together quick and easy and it was ready to be charged. after charging for 24 hours it was ready to go and i began using it everywhere. it even picks up dust from ceiling fans and curtains without a glitch! i am so happy to have this product!
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Recomendé este producto.
Útil?
JDawg
5 (9,999)

2023-01-18

Shippensburg, Pa.

5 (9,999)
[This review was collected as part of a promotion.] Used for a month now with absolutely no complaints. Built like a tank compared to what I saw in the local stores. Filters everything out and finds dirt in my carpets that my big Kirby missed. I use it more that that big heavy vacuum. One or two rooms at a time on high, then recharge for 2 hrs. I can take a break and wait, my house isn't that dirty. Love the way you can hang and charge this when not it use. I got the Pet model, unfortunately there is no hanger for the Pet attachment, so I made one, no problem. Just wish my Kirby's roller bar came off to clean like this Samsung, super easy.
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Recomendé este producto.
Útil?
Publicado originalmente en Samsung US
MarkP
2 (9,999)

2023-12-21

Phoenix, AZ

2 (9,999)
I bought the pet version of this vacuum just over a year ago. I loved the features and just how well this vacuum worked to clean messes from 2 dogs and 2 kids. It was what I thought was going to be the perfect vacuum. About a month ago I had one of the wheels fall off, couldn't find it so I ordered a replacement, thinking oh well that may happen eventually. The other day the wheel came off again. As I was inspecting the vacuum closer I noticed small cracks around where the wheels attach. This is a combination of a poor design and cheap plastic. We have a 5 year old stick vacuum from a different company that has been well abused with the kids vacuuming and it has no cracks and still works great, just the battery life is poor. We didn't even let the kids use the new vacuum, they were stuck with the old. So I know it wasn't kid abused. Very frustrated with the quality of what could be such a great vacuum. It works awesome and the features are great.
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Útil?
Respuesta de Samsung:
2023-12-26

Samsung Care

Hello MarkP, We want to inquire more about what occurs with the unit and would like to assist. We recommend contacting us via the options below to speak with a live representative to assist you better. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Waistidont
5 (9,999)

2023-07-07

Schenectady

5 (9,999)
[This review was collected as part of a promotion.] I thought my previous Samsung bespoke jet cordless vacuum was powerful. I was once again stunned by Samsung's new iteration of super powerful hexajet 280W cordless vacuum. With this new vacuum that has up to 100 minutes of vacuum time is wild. And it's so easy that our children can vacuum with it and put it away in the mess free clean station that comes with it. By mess free I mean even the children by the push of a button can dispose the sucked up debris into the disposable garbage bag that came free with the unit. All in all Samsung continues to innovate and BLOW the competition away.
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Recomendé este producto.
Útil?
Sandhya02
5 (9,999)

2023-06-26

Clarksburg

5 (9,999)
[This review was collected as part of a promotion.] Cleaning a house is a tiresome job but not with this Samsung Bespoke Jet Al Vacuum. It's very light weight and above all cordless. I can reach any part of the floor with ease. It's also extremely powerful. The AI mode gets the job done most of the time but I also use Max and Jet modes sometimes. The battery lasts enough to clean the entire floor and recharging is very easy on the clean station. The LED display shows the battery percentage and the mode being used, which are extremely helpful. Connect with the smartthings app to make life more convenient and to monitor the progress. The best vacuum cleaner I have used. Highly recommended.
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Recomendé este producto.
Útil?
Samgray
5 (9,999)

2023-06-26

Coral Springs

5 (9,999)
[This review was collected as part of a promotion.] If you have pets, you have FUR- and the Samsung Bespoke Jet™ AI Cordless Stick Vacuum with All-in-One Clean Station is the perfect vacuum for your household. Samsung consistently puts out excellent products and this vacuum is no exception! First- it's beautiful and sleek when sitting in the charger. Second, it has great suction and I love that it's cordless. With the attachments, it's super easy to clean all those cracks and crevices that are so difficult to reach at times. Charging is easy as is the self-cleaning function. Since I have deep carpets, tile, hardwood and throw rugs, the fact that it senses what type of floor I have and adjusts is revolutionary. This is one of the best vacuums I have ever used.
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Recomendé este producto.
Útil?
LCordell
5 (9,999)

2023-07-27

Warner Robins, Ga

5 (9,999)
I really love this stick vacuum. It has made it much easier to clean around our cat boxes and stairs than with my previous stick vacuum. The only issue that I have run into is that it reacts to the change in floor texture almost too quickly for my taste. It is an easy fix do not a big deal. I love that it empties out into a separate bag because it keeps the pet dander enclosed and less dust is produced. The app makes it easy to see the energy usage and get quick answers to questions about how to maintain the vacuum. I am really happy with the usage of this vacuum, but would like a storage tree for the accessories and more control on the AI floor control.
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Recomendé este producto.
Útil?
Publicado originalmente en Samsung US
Boseph2
5 (9,999)

2021-11-15

pickerington

5 (9,999)
[This review was collected as part of a promotion.] This little vaccume has the power of a machine twice its size and weighs very little . My 9 yo only chore is to vacuum the house and before getting this he would combine now he just grabs it and goes because in his words "this is cool dad". He lives how easy it is to use and how well it works I never have to ask him to go over it again. As for me I love the versatility of it I can have an upright or a small handheld for the stairs, plus I really like the fact that if I need more power I can get it with the press of a botton
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dragonfire0130
4 (9,999)

2022-06-30

Thorofare

4 (9,999)
[This review was collected as part of a promotion.] It is a good device though I don't recommend using it on Max for an extended period of time. The battery will not last for more than about 10 to 20 minutes. The controls are easy to use as well as changing attachments. It is a great device for quick clean-up but not for whole-house vacuuming. But I do recommend it to anyone looking for an easy-to-use and maintain the vacuum. This vacuum makes about as much noise as any other vacuum. The design is nice and sleak. And the washable filter is convenient.
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dragonfire0130
4 (9,999)

2022-06-16

West Deptford, NJ

4 (9,999)
[This review was collected as part of a promotion.] it is a good device though i don't recommend using it on max for an extended period of time. the battery will not last for more than about 10 to 20 minutes. the controls are easy to use as well as changing attachments. it is a great device for quick clean-up but not for whole-house vacuuming. but i do recommend it to anyone looking for an easy-to-use and maintain the vacuum. this vacuum makes about as much noise as any other vacuum. the design is nice and sleak. and the washable filter is convenient.
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Recomendé este producto.
Útil?
Chuckr21
5 (9,999)

2022-07-05

Arvada, CO

5 (9,999)
[This review was collected as part of a promotion.] We have been looking for a lightweight vacuum for quick use and for cleaning the stairs. Our upright detaches from the handle and base, but it's still heavy and can be a bit awkward. The Jet 75 is absolutely perfect for this task. It's very lightweight and very maneuverable. And as an added bonus, it has great suction. It keeps up with (if not surpasses) our upright when it comes to picking up dog hair. It transitions easily across different floor types and makes quick clean up jobs a breeze. Emptying the canister after you're done is also very easy, and all of the parts are washable. Some other vacuums have a washable filter, that quite honestly stinks after you wash it the first time. The Jet 75 doesn't have the filter to worry about, so a quick rinse in the sink and it's clean again!
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Recomendé este producto.
Útil?
jluibel10
5 (9,999)

2023-06-26

Manheim

5 (9,999)
[This review was collected as part of a promotion.] This vacuum-only robot is a top performer with exceptional suction, cleaning power, and impressive navigation abilities. It's equipped with advanced features like self-emptying and object detection and avoidance, making it one of the best in its category. Although it comes with a hefty price tag and lacks a mopping option, its ease of setup, quiet operation, quick recharge, and lightweight design make up for it. Overall, it's a great investment for those looking for a high-end vacuum-only robot.
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Recomendé este producto.
Útil?
marisatf
5 (9,999)

2023-06-26

Charlottesville

5 (9,999)
[This review was collected as part of a promotion.] This vacuum is amazing for so many reasons! It’s cordless so it makes it easy to clean all places. The battery life is pretty good and one feature that I absolutely love about this one is that you can actually have an extra battery and change it as needed, in case you need to use it for a big cleaning day. I have 3 cats and 3 teenage girls. That means hair, hair and hair! All Over! The tools that came with it are amazing for all Type of furniture to clean all the pet fur. It’s very versatile and easy to use. The other feature I liked was the automatic cleaner, which cleans the vacuum every time you connect it to the charger. A down size is that it’s a little on the heavy side, but still worthy it. I definitely recommend it and I’m very happy with it! And, the look is awesome! Cool and modern.
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Recomendé este producto.
Útil?
Leticiabyrne
5 (9,999)

2022-09-16

Taylor

5 (9,999)
[This review was collected as part of a promotion.] The Samsung Jet 75 is amazing! Setup up the cordless stick vacuum only takes a few minutes, ten maximum. I love all the attachments for this vacuum. The battery life is amazing. It lasts many usages before needing to be recharged. There are 3 different speeds for cleaning which is helpful. The vacuum suction adheres to the floor but is still easy to move/push around. This item is very lightweight. I absolutely love it. I have been using it everyday and it picks up so much dirty and cat hair!
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SOLEDAD
2 (9,999)

2025-06-18

Antofagasta

2 (9,999)
aspiradora nueva , primer uso y solo duro 8 minutos y se descarga la batería , cargo y al otro día vuelvo a usarla y nuevamente a los 8 minutos de uso se descarga , hora debo llevarla a servicio técnico , una aspiradora con solo 2 dias de uso.
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Útil?
chuckr1
5 (9,999)

2022-05-30

Arvada

5 (9,999)
[This review was collected as part of a promotion.] We have been looking for a lightweight vacuum for quick use and for cleaning the stairs. Our upright detaches from the handle and base, but it's still heavy and can be a bit awkward. The Jet 75 is absolutely perfect for this task. It's very lightweight and very maneuverable. And as an added bonus, it has great suction. It keeps up with (if not surpasses) our upright when it comes to picking up dog hair. It transitions easily across different floor types and makes quick clean up jobs a breeze. Emptying the canister after you're done is also very easy, and all of the parts are washable. Some other vacuums have a washable filter, that quite honestly stinks after you wash it the first time. The Jet 75 doesn't have the filter to worry about, so a quick rinse in the sink and it's clean again!
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Útil?
jpinsly
5 (9,999)

2022-03-16

5 (9,999)
[This review was collected as part of a promotion.] I received this product at a discounted price in exchange for my honest opinion. I love this vacuum. The attachments have a storage place on the charger when I’m not using them. We fixed the charger to the wall of the kitchen so I can literally pick it up easily anytime there is a mess. It seems pretty powerful - we have two dogs and two kids so I’m using it daily! Works just as well on our hard floors as on our carpet. I love how easy it is to empty when I’m done. Great design!
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Digiro2
5 (9,999)

2022-01-03

Deltona

5 (9,999)
[This review was collected as part of a promotion.] The day that this vacuum came in a an amazingly compact box and literally snapped together in 3 pieces caught me off guard. I am truly amazed at how wonderful this Samsung Stick Vacuum is. All the attachments are perfect too. And the fact that I have a choice on charging the battery on or off the vacuum is a game changer. Five Stars from me.. and definitely giftable .. just love it . I received this product at a discounted price in exchange for my honest opinion.
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Útil?
angelicpage
5 (9,999)

2021-10-12

Pittsburgh, PA

5 (9,999)
[This review was collected as part of a promotion.] this vacuum works great on pet hair as well as dirt, dust, etc. the suction power can be adjusted with the tough of a finger. it is lightweight and easy to handle. comes with attachments that go on and off with one hand. clean high spaces with no problem. the charger plugs into any outlet, it can be portable or fix mounted. the battery holds a charge long enough to clean all my floors and more. the canister comes off easily for emptying and for access to the washable filter. it is the perfect vacuum for small as well as big jobs. i received this product at a discount in exchange for my honest review.
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Recomendé este producto.
Útil?
Publicado originalmente en Samsung US
Respuesta de Samsung:
2021-10-13

Samsung Care

It’s such a pleasure to have customers like you. ^Pat

MultiPetHousehold
3 (9,999)

2025-08-09

Seattle, WA

3 (9,999)
I liked this vacuum cleaner for my hard floors. It’s lightweight and swivels beautifully. It grabs pet hair, dry crumbs, and dust very well. It struggles with some debris such as cat food, but it’s a stick vacuum so that’s to be expected. My only complaint is that it lasted two years before coming apart in multiple places. To be fair, it comes with a one year warranty so it did last beyond its stated lifespan. I guess I’d just hoped that if I maintained it well enough, I wouldn’t have to buy a new one every year or so. The vacuum mechanics still work as well as day 1, but the molded plastic body just becomes brittle with age and snaps apart. I tried using a plastic bond product, but that only got me another week before it came apart again due to the torsion of the vacuum’s swiveling. Great little vacuum, but sadly not made to last.
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Recomendé este producto.
Útil?
Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-08-11

Samsung Care

Hello, We appreciate the review of the vacuum. If you require additional support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG). Thank you. -Angelica

Pleu1986
5 (9,999)

2022-06-06

Redford Charter Twp

5 (9,999)
[This review was collected as part of a promotion.] This Samsung vacuum is perfect for my household and family. It's very light weight with a sleek design. I love that it mounts to the wall for a convenient put away method. It has very nice suction power and It's quieter than the vacuum cleaners that I owned in the past. I absolutely love that it's very easy to use, but the feature I love most of all is, it's cordless and powered by a battery. I can actually take it from the house to my car and back inside of the house without the any hassle. This vacuum is one of the most convenient, easy to use and fun machine I have around that cleans. I would definitely recommend this great vacuum to friends with family without any doubts.
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Útil?
quynnallsup
5 (9,999)

2023-06-26

Tooele

5 (9,999)
[This review was collected as part of a promotion.] My early impressions of this vacuum so far are the following: 1. Extremely convenient. 2. Very powerful. 3. Very smart This vacuum makes storing extremely convenient because I can have it out in the open. It's so nice looking that I don't need it to stay in some utility or storage closet. The suction capabilities are incredible, and I love all the different modes. It's got the ability to be extremely strong, yet also very efficient when I don't need the extra juice. I love that the emptying system doesn't get dust and the dirty contents all over my trash as I'm trying to empty it. The smart controls are fantastic. The battery is so efficient and connecting it to my wifi signal I get to see the status in the app at all times. I highly recommend this vacuum for all those that are seeking a more versatile solution, without having to sacrifice sleek design.
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Recomendé este producto.
Útil?
Caulkerv
5 (9,999)

2022-01-21

Pittsburgh

5 (9,999)
[This review was collected as part of a promotion.] This was my first experience using a cordless stick vacuum. I was skeptical at first, wondering how well it would clean. To my surprise it works great on carpet, tile, tables, lampshades and I could go on and on. I have been using it places I never even thought about vacuuming. I have tried the attachments that came with it and am very satisfied. I find myself grabbing it to cleanup even the smallest messes because it's so easy to use. My wife made the best decision when she got this Samsung Jet 60 vacuum. I received this product at a discounted price in exchange for my honest opinion.
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Útil?
rmb175
5 (9,999)

2023-06-26

Clarksburg

5 (9,999)
[This review was collected as part of a promotion.] I have been looking for a cordless vacuum for my home to be able to reach all the corners. I was using a corded one for years and this Samsung Bespoke Jet Al Vacuum is a major upgrade. I love the freedom it provides. It looks great and has such a sleek design. It has multiple modes, but I love the AI mode the most. It automatically adjusts the speed based on the surface being cleaned. The suction is extremely powerful and it easily picks up even the smallest dirt particles. It comes with a few extra attachments which are really helpful to clean all the difficult corners. I was also able to connect it to my smartthings app, where I can easily monitor it's progress and charge level along with the energy usage. Love the smart technology. Charging it is so easy, just place it on the clean station, which also empties the dust from the vacuum into a bag without cleanly.
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Recomendé este producto.
Útil?
Dusty793
3 (9,999)

2022-07-09

Hellam

3 (9,999)
[This review was collected as part of a promotion.] The Samsung Jet 75 is a lightweight cordless/stick handheld vacuum . I found it to be incredible on my tile floors. Having two dogs that shed, it was equally good at picking up their pet hair from all surfaces. I love the ease with which it cleaned under the bed. The HEPA filter is a nice feature. Battery life depends on what setting you use and tools. One downside is that the battery can be depleted in a short time on the max setting, about fifteen minutes. But on the regular setting it can last almost an hour. Charging takes close to four hours. I have one low pile carpet which the units brush kept stopping when vacuuming on it. I had to revert to my corded vac to get the rug clean. So if you have primarily carpet this isn’t the vac for you. I like the ease of use , lift it off the wall mounted charger and your ready to work. It also converts to a handheld for use on the car and dusting.
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Útil?
Respuesta de Samsung:
2022-09-28

Samsung Care

Hi Dusty793, We appreciate your review of your overall experience with the performance of your Samsung vacuum, and we'll be glad to provide you with a link to a troubleshooting guide to fix this concern. Trouble using Samsung upright vacuum on high pile carpets and area rugs: https://www.samsung.com/us/support/troubleshooting/TSG01002024/ To better assist you on this matter and to collect more details of what happened, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144972475) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

chrismd4
5 (9,999)

2022-04-01

Levittown

5 (9,999)
[This review was collected as part of a promotion.] This is a great Cordless Stick Vacuum. It was very simple to put together. I had not problem following the instructions. They were very clear and easy to read. The vacuum came charged so I was able to use it right away. Once it was put together, I found it very light to use. It had a good amount of power. It picked up whatever I had to vacuum up. It was also good that there was no cord to trip over. I could move around the whole house with ease. I also had no problem doing the stairs and carrying it to the second floor. It was very easy to install the charger unit on the wall to hang the vacuum on so that it would charge for future use. The additional tools also hand there for quick and easy use. So far I would say it was excellent and has a great amount of power. Purchase this vacuum. You will not be disappointed at all. I received this product at a discounted price in exchange for my honest opinion.
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Útil?
SmashvilleDad
5 (9,999)

2022-01-07

Nashville

5 (9,999)
[This review was collected as part of a promotion.] The Samsung Jet 60 Pet Cordless Stick Vacuum is a phenomenal battery-powered home vacuum that is a jack of all trades. I received this product at a discounted price in exchange for my honest review. Compared to other battery powered vacuums, this Samsung Jet 60 has much better battery life without sacrificing suction. The mount that comes with the vacuum is easy to install in a convenient location, for quick access. The vacuum is very light and nimble, especially when used on hard floors. The bagless design is nice and easy to empty, with a better capacity than a hand vac but smaller than a full size floor vac. What's really neat is that the vacuum actually looks cool and might just become a conversation piece in your house. It is a beautiful piece of machinery that is fun to use, light enough for kids to help around the house, and effective at picking up dust, dirt, hair, etc. I highly recommend this Samsung Jet 60 vacuum!
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Útil?
CocoaButter1
5 (9,999)

2022-05-24

WA

5 (9,999)
[This review was collected as part of a promotion.] the vacuum is very powerful, convenient and lightweight. this samsung jet vacuum is different than other cordless vacuums. it is cordless and convenient but also powerful with an excellent battery life. the vacuum finishes the whole first floor without having to charge for long hours. i had never been able to vacuum the whole living room and the kitchen with other cordless vacuums, so i was really impressed. i like extra attachments came with the vacuum. there is an jointed attachment which can transform to a 90 degree angle between the handle and the cleaning head. i can vacuum over the windows, bookshelves and other high area i would have not been able to reach otherwise with the attachment.
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Útil?
ASPIRADORA
1 (9,999)

2025-11-13

Santiago de Chile

1 (9,999)
Espero nadie más cometa mi error, NO COMPREN ESTE PRODUCTO, compré este producto con mucho entusiasmo y fe en la marca, ya que imaginé que tienen respaldo, pero no fue así, finalmente me hicieron perder el tiempo y dinero!!!, en resumen la batería dura 7 minutos!!!, o sea no alcanzas aspirar ni una pieza chica cuando ya se te apaga, y debes volverla a cargar unas 3 horas. me hicieron llevarla al servicio tecnico, el cual indicó que el equipo funcionaba BIEN, o sea que es normal que dure 7 minutos, lo peor es que no me quisieron devolver el dinero por satisfacción del mismo, en fin una vergüenza Samsung. Espero nadie más pase por esto.
Útil?
Respuesta de Samsung:
2025-11-18

Performance Team

Estimada/o. En Samsung trabajamos continuamente para mejorar nuestros productos y servicios. Puedes llamarnos al 800 726 786 de Lunes a domingo de 08:00 a 23:00 hrs o puedes ingresar a https://www.samsung.com/cl/support/contact/ y selecciona alguno de nuestros canales digitales si necesitas ayuda.

AmberU
4 (9,999)

2022-06-23

Browns Mills

4 (9,999)
[This review was collected as part of a promotion.] First impressions: This device was super light and easy to charge and set up First Use: It picks up cat fur amazingly. It can squeeze into all kinds of tight spaces. Some cons would be the canister. It's pretty small and fills up quickly. It is not always the easiest to put back into it's slot. The charger. Since I don't put mine on the wall, it doesn't have a great spot to put it. As much as it picks up the fur, it still leaves some behind that my lint brush can get up so it's not perfect. This vacuum is also much lighter and easier to maneuver than my old vacuum as seen in the picture.
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Útil?
Kiops007
5 (9,999)

2022-06-23

HAMPTON

5 (9,999)
[This review was collected as part of a promotion.] I cannot believe how well this Samsung jet cordless stick vacuum picks up dirt and debris! It is very lightweight and easy to handle. The attachments are so easy to change and love how they all store directly on the wall mounted charging station. Emptying the container is a breeze with the quick release canister and goes back together just as easy! The most impressive part of this vacuum is the brush roller. It does not allow long pet hair to coil around the brush forcing you to have to cut it away with scissors every so often. I do not know how they did it, but it simply does not collect like our old vacuum did. The length of life the battery has is also very impressive! Charges fully within an hour and will last over 30 minutes. I have never had it die before completing its use. I would recommend this vacuum to anyone! I have a big house and have no problem keeping it clean with this appliance. Definitely a must have for any household!
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GaryNi
5 (9,999)

2021-10-12

San Ramon

5 (9,999)
[This review was collected as part of a promotion.] I have used my Samsung Jet 60 Pet Vacuum for a week now. My first impression this is a very light, easy-to-use, and efficient vacuum. It comes in several pieces but is easy to assemble as everything just clicks into place. The quality is very good. It has a digital inverter motor which is pretty quiet compared to my older vacuum and is powerful enough for most jobs. You can change the power by just press the + and - button. Another good feature is a removable battery, you can easily remove the battery and just charge the battery. The washable dustbin and a removable brush roll let you easily remove hair. The charging station is designed to be wall-mounted for ease of use. But, the screw hole is horizontal. I can only be tightening one screw into to stub. But, I didn't see any problem so far. The charging station has two holders to hold two accessories. Hence, you don't have to find somewhere to store them. I am using this vacuum every day. It is so easy and convenient.
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Útil?
Respuesta de Samsung:
2021-10-13

Samsung Care

Thank you for your review and for being a Samsung customer. ^Pat

Psingh4
5 (9,999)

2023-06-26

Yuba city

5 (9,999)
[This review was collected as part of a promotion.] Wow! Talk about innovation! Samsung has truly outdone itself with the Bespoke Jet AI Cordless Stick Vacuum with All-in-One Clean Station in sleek Satin Black. No more wrestling with cords or lugging around heavy vacuums in our multi-story home - it's a breeze with this cordless wonder! And the AI floor detection? Pure genius! It automatically adjusts the suction power to the floor type - even our thickest carpets are no match for it. The smudge-free satin black finish is simply the icing on the cake. And did I mention the self-emptying bin feature? It's a godsend for my allergies! Plus, the straightforward app keeps you in the loop about your vacuum status. Hats off to Samsung for this fantastic innovation!
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Recomendé este producto.
Útil?
PaigeZ
1 (9,999)

2024-08-24

Minnesota

1 (9,999)
I bought this a year and a half ago and a part on the bottom has broke twice. They only replace parts for a year so now I have to either find the part or buy a new vacuum. If I’m buying a new one, it won’t be this one.
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Útil?
Respuesta de Samsung:
2024-08-26

SEA Care

Hi PaigeZ, We know how frustrated you are about your vacuum. We would love to extend our help. We'd be delighted to speak with you directly to provide assistance and discuss options we can provide. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147475535) to help our team pull up your information when you message us. Thank you. -Kimberly

Matisada
5 (9,999)

2023-06-26

Dallas

5 (9,999)
[This review was collected as part of a promotion.] I have been using a different brand of vacuum cleaner and the last vacuum I had from them was a complete disaster - bad quality, a bad product. In recent years, I have noticed that Samsung is reinventing home appliances. First, I got the washer and dryer. Second, I got the refrigerator. After a great experience with those products, I decided to try the vacuum cleaner. Where do I start? The Samsung Bespoke Jet AI Vacuum is the best vacuum I have ever had. It looks amazing in the room, and there's no need to place it in the pantry or mudroom. It is always charged and ready for action when you need it. The suction power is amazing. It cleans carpets, tiles, hardwood, and everything else in my house. I also use it to clean a sofa where my daughter loves to eat cookies, and it works great. I don't need to worry about settings because with the AI technology, it adapts the suction to the need. The cleaning process is easy. You just place the vacuum on the base, and it empties the canister. If you are looking for a vacuum cleaner that looks great and works great, this is the way to go.
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Recomendé este producto.
Útil?
Faith
1 (9,999)

2025-04-24

Lincolnton NC

1 (9,999)
While standing up by itself it fell over and broke all to pieces I give it a one and its attachment for the furniture is horrible I am very disappointed. How do I replace the part that broke
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Útil?
Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-04-25

Samsung Care

Hi Faith, We understand how you feel regarding this vacuum. We are here to assist you. Please check the link below for replacement parts. https://samsungparts.com/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148901424), and it will help our team pull up your information. ^Rodel

angelicpage40
5 (9,999)

2021-10-14

Pittsburgh

5 (9,999)
[This review was collected as part of a promotion.] I have three dogs so I was excited when I saw how well this vacuum worked on dog hair. It is very versatile and lightweight. It came with additional attachments which was a bonus, even one to vac your bed. The attachments are so easy to put on and off, I can do it with one hand. The suction power is amazing and it is adjustable with the touch of a finger. It works on carpets, bare floors, ceilings, curtains, blinds and so much more. A full charge of the battery lasts through using all over the house and still has some power left. Just slide battery in charger and plug in. It's that simple. I find my self reaching for this stick vacuum several times a day, small or big messes, it does it all. I even took it out to my deck to vac the rug there, something I would have never done with my corded vacuum. It's not real loud which is good as one of my dogs used to hide when I brought out my old vacuum, not any more. I was skeptical at first about how well a stick vac would work, but this Samsung won me over. I love it! I received this product at a discount in exchange for my honest review.
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Útil?
Respuesta de Samsung:
2021-10-15

Samsung Care

Thank you so much, for letting us know what you think of the vacuum. Samsung values the opinions of all our customers. ^Pat

Beemused
4 (9,999)

2022-03-25

Somerset

4 (9,999)
I received this vacuum cleaner from Samsung for product testing. I was pleasantly surprised with the weight and nimbleness of the hoover. I have weak wrists and found it very easy to use. I did however find changing the attachments quite fiddly but as the hoover was new and new to me, it may have been the case. It has various suction settings that you can increase and decrease (but this does affect the battery life). The downside is the battery didn't last very long even on the lowest setting, and it has a auto detecting over heating setting. Which meant you couldn't use it for more than ten to fifteen minutes at a time. Which can be frustrating. As you can see from the photos, it does the usual hoover trick of wrapping your hair around the brush. Which is frustrating but this hoover has a neat trick. You can remove the inner brush with a click and remove the hair easily. I feel this hoover is great for the smaller jobs, like a quick whip round a small room, or perhaps a spillage of rice crispies. But as a hoover for a main family home, I think it would spend more time being charged, than used.
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Recomendé este producto.
Útil?
Publicado originalmente en Samsung UK
Respuesta de Samsung:
2022-03-26

Samsung Support

Thank you for taking the time to share with us this comprehensive and honest review about the Jet 60 Pet. We are pleased to see that you like the lightweight design that allows you to carry the hoover around your home for an effortless cleaning that will leave every surface sparkling clean. Also, so many different settings powered by the Digital Inverter Motor will make the hoover adapt to every surface so you can get rid of even the finest particles of dust, with every corner of your house left clean. As you mentioned, with a simple click, you can also remove the brush by getting rid of stubborn hair, directly on your bin. We also appreciate that you expected a longer battery life. The long-lasting and removable battery of the Jet 60 Pet offers a maximum of 40 minutes running time when fully charged in the 2-in-1 charging station. Nevertheless, we will certainly make sure to take your feedback on board to drive future innovation. ^CL at Samsung Support

Sam2go
5 (9,999)

2024-09-10

Texas

5 (9,999)
[This review was collected as part of a promotion.] I bough this 20 days ago and I am very pleased with this vacuum. The silent motor and ability to collect hair and dust is incredible with good battery runs vacuum for at least 50min
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Recomendé este producto.
Útil?
Vmalani85
5 (9,999)

2021-11-01

Prosper

5 (9,999)
[This review was collected as part of a promotion.] I have wanted to try this Samsung Jet 60 fit stick vacuum because I love Samsung products. As I have all my Samsung products in my Home. I got this as my kid loves vacuum with his toy so now, he can help me as well and I need new vacuum the 1 we had broken on us. It's lightweight, easy to maneuver and will hold a charge long enough for me to vacuum upstairs on the normal setting. The turbo setting is a little bit faster to need a charge, but still gets the job done. The battery life is the main selling point. I only use it in the "Turbo" mode. Generally, a charge lasts me two cleanings of my upper and lower level with the hard flooring surfaces. The suction power is solid and picks up everything I have run over without a problem. I especially use the dual brushes for buffering my hardwood floors and all the attachments work perfectly for what they are designed for. I like that it's cordless because I don't have to stop, plug it in somewhere else and then keep going. It's easy to use. If you are Samsung fan and want to be in Samsung Eco system I will go with this vacuum. I got This product for discount price to review it.
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Útil?
Respuesta de Samsung:
2021-12-23

samsungcare

Thank you for sharing your feedback with us. It is necessary for improving our products. ^Pat

Datta
1 (9,999)

2022-10-24

Dallas,TX

1 (9,999)
brand new junk, full charged max suction battery died in 2 mins. suction was not that great either. reached out to warranty they suck!
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Útil?
Respuesta de Samsung:
2022-10-31

Samsung Care

Interesting review, Datta. Let's go ahead and take a further look into the vacuum and see how we can best help you. The battery life depends on how you use the vacuum; this would be on minimum, middle, maximum, or Jet. Please see this link to your user manual for assistance. Turn to page 11. "Production Specification/ Cleaning time." https://downloadcenter.samsung.com/content/UM/202208/20220815105322474/O_DJ68-00875B-03_VS7500_EN_FR_MES_AA_220706.pdf I highly recommend you check this link. Install, set up, and charge your Jet Stick - Samsung https://www.samsung.com/us/support/answer/ANS00085625/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145096646) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

dekayvalentine
5 (9,999)

2023-06-26

Chattanooga

5 (9,999)
[This review was collected as part of a promotion.] I have a super busy household with an active preteen and a highly energetic large dog who are constantly making a mess of things. Having multiple types of flooring (hardwood, carpet, and tile) we have to use many different types of items to clean up but with the introduction of the Samsung Jet AI Cordless Stick Vacuum it has made my life so much easier! The fact that it can determine the type of flooring and level of suction to use automatically is just amazing to me and I also love that I can manually adjust the suction if I need a little more or less power. The included tools are wonderful, especially the crevice tool, wow, do I use that thing so much. It helps get in those little corners, the ceiling fans, top of the curtains, in between cushions, I think it is my most used accessory for sure. I also really love that I can log on to my Smart Things app and easily see if my bin needs emptied. It is super easy to empty the dust bags out, easy to charge the vacuum, easy to use the accessories, just an all around user friendly device. I can not rave enough about how much I love this vacuum and am so happy I own it. Definitely a must have for any and every home.
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Recomendé este producto.
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jen195
4 (9,999)

2022-06-15

Cleveland Heights

4 (9,999)
[This review was collected as part of a promotion.] I have another stick vacuum, which is not cordless, and the cordless feature is AMAZING! I haven’t used it to the point where the battery died, but feel like I could vacuum everything I wanted to. It has good suction, and cleans well. The dust container is easy to open and empty. My only complaint is that my other stick vacuum has some kind of forward motion/power to help it propel over rugs-and I feel like I had to work extra hard on my rugs to get it to go back and forth-which is why I gave it 4 stars instead of 5. I do love having a vacuum on each floor of my house, and plan to keep using it. Not sure if I will mount it to the wall or not, but having that feature is nice for those who want that or have a space for it.
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Risibebe
5 (9,999)

2022-08-29

Indianapolis

5 (9,999)
[This review was collected as part of a promotion.] Great suction and battery life seems to be long! Easy to use around the corner of the house! Love it
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Amy c
1 (9,999)

2022-09-14

1 (9,999)
i would give it a minus star, you cant pop it back in ,and theres no way to buy a replacement part
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Útil?
Respuesta de Samsung:
2022-09-16

Samsung Care

Hi Amy c, We are glad to hear that you are using Samsung products. I would like to share a link for a proper guide on how to properly snap the head back in, see page 5 of the user manual. https://downloadcenter.samsung.com/content/UM/202208/20220815105322474/O_DJ68-00875B-03_VS7500_EN_FR_MES_AA_220706.pdf To better assist you on this matter and to collect more details, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us You may provide this reference number (1144926726) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

Jae K
1 (9,999)

2025-11-19

1 (9,999)
The fact that the charger cannot be detached and charged separately is one of the worst design flaws. There’s no docking stand, and the unit can only be charged using a wall-mounted charger, which becomes extremely inconvenient whenever you need to change its location. The suction power sounds strong on paper, but in reality it doesn’t clean well. On hardwood or laminate flooring, its performance drops significantly. Instead of picking up crumbs, it often just scatters them around. It’s nice that the brush can be removed, but cleaning it is not easy at all. On top of that, the replacement brush is sold at an absurdly high price—and because this model isn’t mainstream, there are no compatible third-party alternatives either.
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Útil?
Publicado originalmente en Samsung Canada
Respuesta de Samsung:
2025-12-11

Customer Service

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. We look forward to hearing from you!

Ninageo
5 (9,999)

2026-07-07

5 (9,999)
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Recomendé este producto.
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Publicado originalmente en Samsung Spain
Bibi3G1
5 (9,999)

2023-06-26

Schenectady

5 (9,999)
[This review was collected as part of a promotion.] Samsung has done it again! This new sleek and stylish Samsung Jet AI Vacuum is a real beauty with brains. The vacuum has a sleek and modern yet elegant design with a gorgeous stand that can be placed in a living without being an eyesore. The moment I opened the box and set it up, which was very simple by the way, I fell in love with its design. But beauty is not the only place where this vacuum excels, this vacuum also does a great job of cleaning almost anything you can throw at it, figuratively not literally. As a mother of 3 young kids, I am constantly cleaning every mess the kids make throughout the day and this vacuum is always ready to tackle the job and isnt tiring on me since the vacuum is light and easily maneuverable. Charging the vacuum is as easy as just setting it on its stand, and surprisingly the vacuum lasts long enough for me to clean all the places I need to. It also comes with a good amount of attachments such as the pet tool, brush tool and crevice wand for hard to reach places, which I use on my couches. The really neat feature of the vacuum is the AI mode which can detect whatever surface you are vacuuming on and adjust the suction speed for the job at hand. This vacuum is already making my job easier for me and I am sure it will do the same for anyone.
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Recomendé este producto.
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gambitohdez
5 (9,999)

2023-06-26

Royse City

5 (9,999)
[This review was collected as part of a promotion.] This vacuum is incredible with over 50 minutes of power with the AI option. The AI knows when to trigger more power and will conserve energy with its level. I’m used to vacuums having to be in full power to suction anything off the floor but this vacuum does it with ease in the lower power levels. Removing my wife’s hair from the brush is easy and love the different vacuum heads and extension capability for those hard to reach areas. I would recommend this vacuum to all my friends as it’s also great to leave out with its sleek stand and matte black colors.
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Recomendé este producto.
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Lanagirl8956
5 (9,999)

2021-10-01

Boca Raton

5 (9,999)
[This review was collected as part of a promotion.] I recently received my Samsung Jet 60 Pet Cordless Stick Vacuum and I haven’t stopped vacuuming. Upon opening the box, the first thing I noticed was the lightweight feel. I was able to hold my toddler and take it out of the box at the same time. The Samsung Jet 60 Pet is replacing my Bissell Cleanview and within 10 minutes it has already picked up more than my Bissell would have. The lightweight design makes vacuuming enjoyable and it's easier to get all the hard-to-reach spots. My favorite two features about the vacuum are the washable filter and the removable battery. I never realized how much a difference having a rechargeable battery can make when it comes to vacuuming. I no longer have to worry about tripping over the cord or accidentally unplugging the vacuum. The Samsung Jet 60 Pet also comes with 3 interchangeable tools that can fit your needs. The Long-Reach Crevice tool has been my favorite. It's perfect for getting dust along the baseboards or our vaulted ceilings. Some other great features the Samsung Jet 60 has are the 5-Layer Filtration system and the 3 levels of suction power. I highly recommend this vacuum for anyone who is looking to upgrade and improve their cleaning efficiency. I received this product at a discount in exchange for my honest opinion and can’t wait to get one for my mom as a Christmas gift!
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Útil?
Respuesta de Samsung:
2021-10-04

Samsung Care

We appreciate your detailed review. ^Pat

kowkogab
1 (9,999)

2026-01-17

Cyprus

1 (9,999)
After 2.5 years of usage, the brush broken. The replacement costs almost the half of price of a new vacuum cleaner, so it doesn't make sense to buy it. There are other heads in the package, but they're of no use. Also, the construction of the charging stand is disastrous. I'm surprised about how they managed to design something that can't just stand still without falling down. Yes, I'm aware the charger is supposed to be attached to a wall. Well, I'm not going to make holes in my wall just to charge a vacuum cleaner, so it's not the case. So the design only works normally for a very specific use case, which seems a weird decision to me. Because of the broken brush, I'd say this vacuum cleaner is dissapointment and not worth the money.
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Útil?
Publicado originalmente en Samsung UK
Respuesta de Samsung:
2026-01-19

CX

Thank you for taking the time to share our review of the Jet 60 Turbo. We're sad to hear that your brush head has broken, and we'd love to help with this. We'd recommend booking a repair, and you can do so here: https://www.samsung.com/uk/support/repair/ If you prefer, our Support Teams can book the repair for you. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We appreciate your feedback about the stand, as it will help us drive future innovation. We hope to hear from you soon. ^EW at Samsung Support

Money2g
5 (9,999)

2023-06-26

Schenectady

5 (9,999)
[This review was collected as part of a promotion.] The AI craze has now come to our vacuums and its here to make our lives easier. This new Samsung Jet AI Cordless Stick vacuum is awesome and so elegantly designed that you can have it set with its stand amongst furniture and it can blend in and look nice. Samsung designed this vacuum with a very pleasing color and aesthetic design that catches anyone's eyes. Receiving the vacuum and setting it up was very simple and took less than ten minutes to put together by setting the stand, plugging it in, then putting the vacuum together with whichever brush one chooses. The vacuum works great on any surface and has 6 different suction modes for whichever job you need done. The AI mode is pretty cool since it can detect the type of floor its being used on and adjust suction speed as necessary. The included different attachments such as the crevice tool and brush make it easy and convenient to clean couches and hard to reach places. The battery also impressively lasts a pretty long time, enough to clean many rooms in my case, and charging is so easy that I just have to put it back on its stand and it will charge back up as needed. The smartthings app is also cool and convenient to have the vacuum connected to check on its battery percentage all from my phone. Overall this vacuum is great and is suitable enough for anyone and for any home. Samsung outdid themselves with this vacuum and I would recommend it to everyone.
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Recomendé este producto.
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Jsahni
5 (9,999)

2023-06-26

Yuba city

5 (9,999)
[This review was collected as part of a promotion.] Kudos to Samsung for their fabulous Bespoke Jet AI Cordless Stick Vacuum with All-in-One Clean Station in Satin Black! This device is nothing short of a joy to have around. It's goodbye to the hassle of corded vacuums, and the struggle of lugging around heavy equipment, especially in our multi-level abode. Cleaning has never been easier. The AI floor detection is a game-changer, cleverly adjusting the suction power to suit the floor type – an absolute lifesaver for our thick carpets. The satin black finish is perfect for avoiding those pesky fingerprints, and the self-emptying bin feature is a blessing for my allergies. The user-friendly app keeps you updated on your vacuum status. All in all, a round of applause for Samsung's brilliance.
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Recomendé este producto.
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ChristyM40
5 (9,999)

2022-08-22

MEDIA

5 (9,999)
[This review was collected as part of a promotion.] I LOVE this vacuum. It has replaced both my large corded vacuum and my corded stick vacuum. It's all you need. When I received it and opened the box it was very simple to put together and get the battery charging. The battery charged within the time stated and works well. I haven't hung up the charging station, I am using as a tabletop charger. This little vacuum works really well, it was able to go from my hardwood floors to carpet and is perfect for for doing quick small jobs, as well as vacuuming a whole room. The only thing is I wish is that it came with two batteries. (There is an option for a 2 battery and I would recommend that) But it is not a major drawback. We have a large house and I can vacuum half of it before the battery dies. The suction is great and it is light weight and easy to use!! And that is most important to me. It's awesome for getting under the sofa and around furniture it moves and turns really well and my arm doesn't get tired because it so easy to use. I like that it has multiple settings (max/med/low) and that I can add other attachments (I'd love to try the wet brush) . It's also has a good size dustbin and its simple to empty and clean. I have used the crevice tool and the brush to do the sofa and it worked great! I have retired my old corded stick vacuum. I love this vacuum and would highly recommend it to anyone and I have! I took this with me to my daughter's house to do steps and it was great! Simple, Lightweight and very easy to use!! Everyone should have one of these !
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ddagrosa
5 (9,999)

2021-10-12

Levittown

5 (9,999)
[This review was collected as part of a promotion.] I was very excited to try a cordless stick vacuum. I own a two story house and am always having to plug and unplug to vacuum the whole house. This vacuum was packed very well. The instructions manual was written very clear. I had the vacuum together in a matter of five minutes. It was very easy to put together. It came with all the necessary accessories. The battery came charged enough for me to use it for the first time without having to wait. Right away , I was able to turn it on and vacuum. It worked extremely well picking up whatever dirt was on the floor. It was very light weight and easy to move around. It was great that I didn't have to plug and unplug the machine. It made it much quicker to vacuum the house. It was easy to attach the accessories and use them quickly. I am very impressed by this machine. It came with the necessary screws to attach it to the wall. So my husband did that job in a matter of minutes. The vacuum was easily hung on the wall for the next vacuum job, and it doesn't take up much space at all. I also like that the accessories can hand on the wall also. I can't say enough good things about this cordless stick vacuum. It is very powerful. The fact that it is cordless is a bonus. I am sure that you will not be disappointed if you purchase this stick vacuum. It is more than worth every cent. I highly recommend it if you are looking to use a vacuum that it quick and easy to use and extremely powerful. I received this product at a discounted price in exchange for my honest opinion .
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Útil?
Respuesta de Samsung:
2021-10-13

Samsung Care

This review is fantastic! Thank you for sharing your opinion with us. ^Pat

Anonymous
4 (9,999)

2023-07-27

Warner Robins

4 (9,999)
[This review was collected as part of a promotion.] I really love this stick vacuum. It has made it much easier to clean around our cat boxes and stairs than with my previous stick vacuum. The only issue that I have run into is that it reacts to the change in floor texture almost too quickly for my taste. It is an easy fix do not a big deal. I love that it empties out into a separate bag because it keeps the pet dander enclosed and less dust is produced. The app makes it easy to see the energy usage and get quick answers to questions about how to maintain the vacuum. I am really happy with the usage of this vacuum, but would like a storage tree for the accessories and more control on the AI floor control.
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Recomendé este producto.
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pinnerman08
5 (9,999)

2023-06-26

Elkhorn City

5 (9,999)
[This review was collected as part of a promotion.] I knew that being a Samsung, this would be a very nice vacuum cleaner. But I didn't know it would be this great! This has to be the very best vacuum available today. It has so much suction power whether you are on carpet or on tile. When vacuuming carpet, the motor automatically adjusts itself to a higher power and then goes back down to normal power when you get back on laminate or tile. The new headlight design is really nice for when you are needing to vacuum behind any furniture or a darker corner where there might not be enough light. The battery seems to last forever too. I can vacuum all my floors on one charge. And of coarse the battery automatically recharges itself when you place the vacuum back on the All-in-One Clean Station base. When you get it set up with the app, you get the full benefits of the built in AI. It reports back on the app about the vacuum itself and it's performance. The LCD display on the handle shows you the current settings such as power remaining, suction, if anything is stuck in the vacuum and a reminder as to when to clean the filter. And lets you change them quickly and easily as well. The charging All-in-One Clean Station base not only keeps it charged, but it also empties the vacuum into a bag without allowing all the dirt and dust to get back into your home. It even comes with several bags to last you a while. Since it is so lightweight, around seven pounds, it is very easy to clean stairs and furniture as well. This is such a well designed vacuum cleaner, that it actually looks very nice just sitting in our living room on it's base. Very modern looking. Over all, this is a great vacuum.
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Recomendé este producto.
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Encrovian17
5 (9,999)

2023-06-26

Albany

5 (9,999)
[This review was collected as part of a promotion.] We were thoroughly impressed by the Samsung Bespoke Jet AI vacuum right from the moment we unpacked it. It came with a variety of accessories, and each tool appeared to be meticulously designed for all kinds of cleaning tasks. After assembling the vacuum, we decided to give it a quick test before letting it charge. To our astonishment, within just a few seconds, it managed to pick up a remarkable amount of dirt from our living room carpet. The Jet mode, in particular, left us in awe due to its incredible cleaning power. What we find particularly appealing about this vacuum are its multiple cleaning modes. It allows us to effortlessly switch between a lighter mode for everyday cleaning and the powerful Jet mode for a more thorough clean, effectively tackling embedded dirt and dust in our carpets. Setting up the vacuum was a breeze, thanks to its convenient Wi-Fi connectivity. We could easily control and monitor it using the Smart Things App, which even provides information on the battery percentage and offers a reset option. One of the standout features is the auto empty function, which eliminates the need for messy dust canisters. The vacuum automatically empties its contents into the dust bin, sparing us the trouble of shaking it out and creating a cloud of dust. Overall, the Samsung Bespoke Jet AI has surpassed any vacuum we have owned before. It not only offers versatility but also delivers exceptional efficiency. With its powerful performance, customizable cleaning modes, and convenient features, it has truly revolutionized our cleaning routine. In conclusion, we highly recommend the Samsung Bespoke Jet AI vacuum cleaner. Its simplicity, versatility, and outstanding cleaning capabilities make it an essential item for anyone seeking an effective and hassle-free cleaning solution.
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Recomendé este producto.
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Leticiabyrne
5 (9,999)

2023-06-26

Taylor

5 (9,999)
[This review was collected as part of a promotion.] I am so impressed with the Samsung Bespoke Jet Al Vacuum it is so high tech that it makes cleaning enjoyable. I am so impressed with the Samsung Bespoke Jet Al Vacuum it is so high tech that it makes cleaning enjoyable. The cleaning station is beautiful because this is where lots of the magic happens. Not only does your device cradle there but it records and cleans you dustbin. I love how smart this vacuum is it start up...you just need to adjust the suction if needed. The light on the cleaning tool is wonderful so you can see if you are cleaning later at night or in a corner. I also love my pet tool, as my cat is always shedding on the furniture so this comes in handy! The design of this is modern, sleek and elegant. But it works fantastic. I have connected with my smart things app which allows me to monitor other features and notification me when the battery is getting low or the bag needs to be empty. I highly recommend the Samsung Bespoke Jet Al Vacuum just when you think it can't get better it gets amazing!! Sent from my Verizon, Samsung Galaxy smartphone Get Outlook for Android The cleaning station is beautiful because this is where lots of the magic happens. Not only does your device cradle there but it records and cleans you dustbin. I love how smart this vacuum is it start up...you just need to adjust the suction if needed. The light on the cleaning tool is wonderful so you can see if you are cleaning later at night or in a corner. I also love my pet tool, as my cat is always shedding on the furniture so this comes in handy! The design of this is modern, sleek and elegant. But it works fantastic. I have connected with my smart things app which allows me to monitor other features and notification me when the battery is getting low or the bag needs to be empty. I highly recommend the Samsung Bespoke Jet Al Vacuum just when you think it can't get better it gets amazing!!
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Recomendé este producto.
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ZNemo
5 (9,999)

2023-06-26

Albany

5 (9,999)
[This review was collected as part of a promotion.] Review: Samsung Bespoke Jet AI Cordless Stick Vacuum with All-in-One Clean Station | | The Samsung Bespoke Jet AI Cordless Stick Vacuum with All-in-One Clean Station is a cutting-edge cleaning powerhouse. This sleek and intelligent vacuum comes packed advanced technology and makes cleaning dare I say, fun. | | Featuring a powerful HexaJet motor, this vacuum provides superb suction, effortlessly removing stubborn debris from any surface. The AI Cleaning Mode automatically adjusts to handle any floor on the fly, ensuring optimal suction and a seamless cleaning experience. | | The long-lasting rechargeable battery offers up to 100 minutes of uninterrupted cleaning, making it perfect for larger spaces and extensive tasks. The vacuum also maximizes battery run time, ensuring efficient usage. | | The All-in-One Clean Station is a game-changer in terms of convenience. It charges and stores the vacuum and even handles the dirty work of emptying and closing the dustbin automatically. | | With its modern and premium design, the Bespoke Jet AI stands out as a sleek and stylish addition my home and especially my cleaning routine. Its lightweight and ergonomic build makes maneuvering effortless and comfortable. | | It includes a range of useful accessories, including the active dual brush, telescopic pipe, and anti-tangle pet tool, and with them this vacuum leaves no surface or stubborn debris untouched. The digital display and compatibility with the SmartThings App offer convenient access to filter status, AI diagnostics, and energy usage data. | | The 5-layer HEPA filtration system effectively captures allergens and tiny particles, and ensures a fresh and healthy breathing environment for my family, even with shedding pets. | | In summary, the Samsung Bespoke Jet AI Vacuum with All-in-One Clean Station is a top-of-the-line cleaning combo that combines power, versatility, and intelligent features. Its exceptional performance, long-lasting battery life, and hassle-free self-emptying system make it a standout choice as an ultimate cleaning experience. With its sleek design and premium finish, this vacuum adds a touch of style to your cleaning routine while delivering outstanding results.
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Recomendé este producto.
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mikey44
2 (9,999)

2024-06-12

Santiago

2 (9,999)
Esta no es mi primera aspiradora inalámbrica, y por estar pasando a un modelo más reciente y de marca más reconocida esperaba encontrar un producto al menos igual de bueno que el anterior, pero no ha sido el caso. Es error mío no fijarme en que por ejemplo este cabezal no trae luces LED, y es impresionante lo útil que era ver con claridad que todo queda bien limpio. Tampoco está bien implementado el movimiento de este cabezal, que resulta incómodo de guiar y girar. Claramente el equipo de diseño Samsung no ha comparado una aspiradora bien hecha. La califico de aceptable porque al menos la potencia de succión es consistente con los 150W que declara. Veremos cuanto dura y si hay respuestos.
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Calidad del producto

2 (9,999)
costafc
5 (9,999)

2021-12-23

Lenexa

5 (9,999)
[This review was collected as part of a promotion.] I have been using this vacuum cleaner since I got and let me tell you: I love it! Before having this, I had an electric broom from another relatively famous brand that didn't work that well. The suction power was not great and often I found myself mad because it wasn't doing the job. The Samsung jet is quite the opposite: this vacuum is powerful, lightweight and does the job. It made cleaning so easy that even my husband help more during the cleaning process. The vacuum is lightweight, very easy to transport and excellent on hard wood, vinyl or ceramic floors. The suction is powerful which is awesome if you have 3 furry kids, as I do! Not to mention that is always being charged, since the wall mount is the charger! You will definitely need to have this vacuum!
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MandaJo1981
5 (9,999)

2023-06-26

Mount Juliet

5 (9,999)
[This review was collected as part of a promotion.] This is my second Samsung vacuum. The first was great, I wanted to try out the new technology that this one features. We have practically a mini-farm in our house with lots of animals including a medium haired German Shedder *cough cough* I mean German Shepherd, Wooly long haired Alaskan Malamute, and 4 cats one of which is long haired. In our house a vacuum gets a workout and is really put to the test. Despite all the daily fur (and I could seriously knit sweaters each week because they shed so much), this vacuum gets it all. Literally every piece it manages to grab. But any long haired pet owner will attest, vacuum cleaners rarely stand up to the fur. It gets wrapped up and vacuums overheat. Not this one! As soon as you place it on the cleaning station, it sucks out the dirt, but more importantly, it sucks out all the fur. I also love that the cleaning station is the charging station too. I like that it doesn't have to mount, it is a floor unit even though it is a stick vacuum. I love this feature. There is an optional mount if you wish. It has exceeded my expectations. I am beyond happy with this purchase. I have now thrown away my other name big name pricy vacuums that I won't name. None of them work as well as the Samsung Bespoke Jet AI Cordless Stick Vacuum. This new one does the heavy lifting in the high traffic downstairs areas while the old one is kept upstairs. But this stick vacuum is so light and portable that it is easily uses on multiple home levels and on the stairs. I love the ability to tell Alexa to empty the vacuum, or I can do it on my phone too. Typically it auto empties, but occasionally I only vacuum for a minute or so and it doesn't seem to auto empty then. That's when I tell it to empty. The battery lasts a lot longer than other vacuums. I considered getting a backup battery, but I haven't had to. This is partly due to the AI system. It can tell how much power you need and it automatically adjusts to the optimal power. It takes a minute to get used to the change in power as it sounds different and at first you almost think something is wrong. But it really knows just what to do. This conserves the battery for more usage. If you really want, you can change the settings manually so don't feel like you cannot be in control. You can also see how long you have left and if there is an issue, it tells you exactly what to do (in our case it was operator error because large dog food pieces were vacuumed up. Despite the strength, it really isn't that loud, but man is it ever powerful! If you want the latest technology - that actually works - this is it!
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BigEDadddy
5 (9,999)

2022-09-26

Tomball

5 (9,999)
[This review was collected as part of a promotion.] This a simple to use light weight vacuum. It picks up everything on my tile flooring. We use it at the low to mid power mode. The brush is actually a powered brush which does not depend on suction. The fact that it is light weight is why it is Maneuverable. My son actually enjoys vacuuming now! The crevis tool and and the duster add to the ease of cleaning. Being that it is battery operated without a cord to plugin means you can clean messes quicker. Overall, this vacuum is a great choice!
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Útil?
CybeRise
5 (9,999)

2022-05-25

Anaheim, CA

5 (9,999)
[This review was collected as part of a promotion.] we've had a traditional vacuum for over 10 years. we then got some new furbabies and they shed a lot. we decided to get the samsung jet 75 and it has been a game changer. it has great suction and you only need 1 pass over your carpet as this vacuum picks everything up. the battery is detachable but its preferred if you just leave it on the vacuum and use the wall mount. this is a very lightweight vacuum and you can reach places that traditional vacuums cannot. the vacuum noise is not to loud.
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Recomendé este producto.
Útil?
kimvpool26
5 (9,999)

2022-05-24

Madisonville

5 (9,999)
[This review was collected as part of a promotion.] We are using this Jet 75 Cordless Stick Vacuum in our 43 foot RV. We love the power it has to pick up all the dirt and dog hair (we have 4 dogs) that accumulates. We use it on our hard floors as well as multiple rugs throughout. We love the fact that it is battery powered as outlets are a premium in our RV. The battery lasts up to an hour on a single charge, plenty of time for me to clean the RV from one end to the other. I then just put the battery back on the charging station to use the next day. It has a great Hepa Filtration which keeps our air quality good. Great attachments allow for cleaning of tight spots, corners, and ceiling fans. It is lightweight and quiet. I don't feel tired after cleaning with it which is a huge plus in my book. It is easy to empty and clean the filter when needed.
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Útil?
mgadams77
5 (9,999)

2023-06-26

Fort Lauderdale

5 (9,999)
[This review was collected as part of a promotion.] I found the Samsung Bespoke Jet™ AI Cordless Stick Vacuum with All-in-One Clean Station to be a very powerful vacuum. It has lots of suction, and pet hairs come up in a snap! It does a wonderful job on corners and areas a normal vacuum can't normally reach thanks to the added accessories and attachments. Set up was easy and connecting it to the app on the phone was a breeze, I would recommend this vacuum to anyone looking to upgrade, especially if there are pets in the household,
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Recomendé este producto.
Útil?
amiesangels
5 (9,999)

2023-10-16

Rocklin, CA

5 (9,999)
[This review was collected as part of a promotion.] This is my third Samsung Bespoke vacuum we have purchased and absolutely love it. Somehow they keep improving on an already amazing product and this time it's so much better with the AI technology that adjusts automatically when you are moving from a hard surface to a carpeted area without having to toggle any buttons. It is very powerful considering its small and light size. The battery lasts very long on a full charge and easily cleans our 3900 sq foot two story house with ease. Like its predecessors, it is also very easy to take care of and clean with the clean station that empties the bin for you without spreading dust everywhere and also automatically runs diagnostics for you to ensure nothing it trapped or tangled in the brush or tubing. I would definitely recommend this vacuum over any other competitors.
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Útil?
Publicado originalmente en Samsung US
Clayton
3 (9,999)

2024-01-18

Fl

3 (9,999)
[This review was collected as part of a promotion.] I absolutely love the vacuum and the stand. It's much better than the Dyson top of the line. It is easy to keep clean and charge. Why 3 stars, the fabric on the bottom wore away on our LVP floors and it's extremely hard to push it sound now. It just rides on the plastic and we hardly use it anymore. I'm not willing to buy another one at theses prices for it to happen again.
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Útil?
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-01-24

Samsung Care

Hi Clayton, We are aware of the value of a vacuum since it can help us maintain clean surroundings. We'd love to help you. I've included a link below to the appropriate vacuum accessories to clean your furniture, floors, and other home objects. https://www.samsung.com/us/support/answer/ANS00085902/ Also, on page 43 of the model's user manual, you can check the steps to see if the spin brush (or spin disk) of an accessory is not moving. https://downloadcenter.samsung.com/content/UM/202309/20230918132649869/O_DJ68-00900G-04_IB_VS9700_AA_EN_230915.pdf It would also be great if we could talk to you directly and gather more information about your concern. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly

JonnyB
5 (9,999)

2023-08-08

Spring Hill, FL

5 (9,999)
[This review was collected as part of a promotion.] I purchased this vac because it came highly recommended. I was not disappointed. It is very easy to use and you can get into hard to reach places way more easily than with your typical vacuum cleaner. At first, when I was using it in AI mode, I didn't trust that it was 'sucking' hard enough to get at all the dirt. But I decided to give it a chance and I was not disappointed. There are still some times when I will crank it up to pick up stubborn dirt, but that is rarely necessary. I love the self-diagnostics that happen after you return the vac to the cradle. This really is a "smart" machine.
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Recomendé este producto.
Útil?
Publicado originalmente en Samsung US
KAMartin
5 (9,999)

2022-08-17

JEFFERSON

5 (9,999)
[This review was collected as part of a promotion.] I received this vacuum a few days ago. I have only be able to use it a few times as my husband is obsessed with it! We have other vacuums but nothing seems to get all the dog hair and dirt out of our carpet like this. We have gone over our carpet twice in a row and each time we are amazed at how much was being sucked up! Love that there isn't a "trigger" to pull in order to make the vacuum run. Just press a button and it does the work! We are considering getting another one for other levels we love it that much! The only downside is the power time for the battery as we use the "jet" function so it doesn't run 60min. Emptying the canister is a breeze and you're less likely to make a mess when dumping it. You don't get the "vacuum" smell that some have so you don't have to worry about the dust being kicked up and you breathing it in! Overall this is a great product with it being lightweight, ease of use and the jet feature is a must!
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Útil?
CybeRise
5 (9,999)

2022-05-25

Anaheim

5 (9,999)
[This review was collected as part of a promotion.] We've had a traditional vacuum for over 10 years and I wanted to get something that could help with our new furbabies. We are parents to cats and cats shed a lot of hair all over our carpet. I used the Samsung 75 Vacuum and it was a game changer. It is meant to be used by one hand and it is very lightweight. I was not expecting the vacuum to have awesome suction power. We give our cats catnip and sometimes they leave some behind and our old vacuum was tossing all the catnip around. The Samsung vacuum sucked all that up in one pass. My wife was so happy because she was finally able to vacuum behind her office desk. The only con, I would say is having to install the wall charger. It is difficult to charge the battery if you don't have in on a wall. If you do have it on a wall it works great because all you do is hang the vacuum and it charges itself. The battery life is good. I have used it quite a bit and I was able to vacuum my entire apartment with 1 bar left on the Mid Level.
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Útil?
Lca14
5 (9,999)

2023-12-10

London

5 (9,999)
I love this product, I bought a brand, and after I have seen this vacuum I swap right away for this one. In nutshell: I like because: lightweight, TURBO POWER literally is lifting my carpet off the floor when maximum speed is on, flexible mean the head does not comes off the floor in different angle, fast charging means the battery is fully charge within 3 hrs or even less than that (I did not count), medium speed is just ENOUGH to get the job done in right manner, simple to use, I love the design is my favour. Downside: I have adjusted my battery with a flimsy sticker just to avoid been confuse. Definitely I will buy another one for my parents as a gift! 🎁 Recommand: 10 out of 10 . 5 out of 5 👍
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Recomendé este producto.
Útil?
Publicado originalmente en Samsung UK
Stennex
5 (9,999)

2024-09-13

Fort Lauderdale, FL

5 (9,999)
[This review was collected as part of a promotion.] Great product. Very convenient to have this type of cordless vacuum. Dont have to log around the bigger unit just to vacuum small areas. The Samsung Jes 60 is great for vacuuming the staircase. Also removing pet hair. I like the ease in which you can clean the unit. The battery time is not bad.
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Recomendé este producto.
Útil?
Publicado originalmente en Samsung US
Antonio L
1 (9,999)

2025-11-19

1 (9,999)
I bought this in order to help my wife when I'm not at home and unable to help with vacuuming, she has disabilities and found it hard to push around our corded unit. She complained that she struggled with it, so I have it a go myself. It was indeed hard to use, as it tended to grip the carpet. It seemed to push larger things around too, like our dog's kibble. I needed to pick it up off the floor and place the head on top of whatever I was trying to pick up. Because we tended to use it on full power, the battery had a very poor life before needing to be recharged. Another annoying thing is that you can't charge it without putting it on the wall bracket, which we didn't want on the wall, so it has to lie on the floor in order to charge it. The other thing against it, is the fact that it has a bristle roller, so hair gets wrapped around the roller and we're continuously having to remove it. After only having it for a matter of weeks, I've given up on it and invested in a alternative cleaner.
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Útil?
Publicado originalmente en Samsung UK
Respuesta de Samsung:
2025-11-20

CX

We're sorry to read that yourself and your wife have had trouble with your Jet 65 Pet Vacuum, Antonio. This certainly isn't the experience we would expect from such a high quality appliance. While the 150W suction is powerful, it shouldn't be difficult to move from the carpet. Please ensure that any surfaces you use this vacuum on have a secured flooring, and that it isn't getting stuck on any debris. If the kibble is too large or heavy, it won't be possible for the vacuum to pick it up from further away. As for the battery, while it can last up to 40 minutes on a full charge, using it on full power will drain the battery quicker. We would also recommend frequently removing any hair or debris from the brush, to ensure it can work efficiently. For any further support with your vacuum, please reach out to our Support Teams. They will be happy to help ensure that you can enjoy your appliance. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support

CocoaButter1
5 (9,999)

2022-05-24

Spokane Valley

5 (9,999)
[This review was collected as part of a promotion.] The vacuum is very powerful, convenient and lightweight. I have had so many cordless vacuums. While I loved the convenience of not having to worry about the cord length or cord gets tangled, I had to accept the cons of short running time and very weak suction. However, this Samsung Jet vacuum is different. It is cordless and convenient but also powerful and mighty with an excellent battery life. The vacuum finishes the whole first floor without having to charge for long hours. I had never been able to vacuum the whole living room and the kitchen with other cordless vacuums, so I was really impressed. I like extra attachments came with the vacuum. There is an jointed attachment which can transform to a 90 degree angle between the handle and the cleaning head. I can vacuum over the windows, bookshelves and other high area I would have not been able to reach otherwise with the attachment. All the attachments have own spots to be clipped on at the charging station. It is convenient and nice.
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Útil?
Ethan
1 (9,999)

2024-03-26

Texas

1 (9,999)
I bought this on January, everytime I use it the vacuum always saids its clogged, I cant finish my whole apartment without it saying its clogged, this is the only vacuum I ever had an issue with that. Does anyone have similar issues or is samsung products that bad?
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Útil?
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-03-27

SEA Care

Ethan, we are committed to ensuring that your vacuum cleaner operates at its best. Let us help you. Please see page 21 of the vacuum's user manual under "Alert messages and what to do (Check if clogged)," "Self-diagnosis messages and what to do (Check if brush or pipe is clogged)," page 25 for "Cleaning the clean station (Replacing the dust bag)," page 43 under "Troubleshooting (The spin brush of an accessory is not moving)," and page 45 for "Troubleshooting (The vacuum cleaner stops operation during cleaning and The suction power suddenly decreases and the vacuum cleaner makes a vibrating sound):" https://downloadcenter.samsung.com/content/UM/202309/20230918132649869/O_DJ68-00900G-04_IB_VS9700_AA_EN_230915.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146987829, to help our team pull up your information when you message us. Have a great day. -John

Cre102
5 (9,999)

2024-01-29

Bremen Ohio

5 (9,999)
[This review was collected as part of a promotion.] This product is amazing it cleans wonders around my big house rather its carpet or hardwood flooring it's built tough and leaves you satisfied with its mobility and long battery life its 10 out of 10 will continue to use for a very long time.
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Recomendé este producto.
Útil?
Publicado originalmente en Samsung US
Cleaning lady
5 (9,999)

2024-06-24

Northern Ireland

5 (9,999)
Fantastic vacuum cleaner. Great suction with suction power control button. Dustinbin has a good capacity and is easy to empty. Vacuum cleaner comes with 5 tool attachments and is easy to mount of a wall with the holder provided.
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Recomendé este producto.
Útil?
Publicado originalmente en Samsung UK
Respuesta de Samsung:
2024-06-25

Samsung UK Reviews Team

Thank you for sharing your fantastic experience with the Jet 60 Turbo! We're delighted to see you've been impressed by the powerful suction power and controls, as well as the large capacity dustbin that's easy to empty! The range of cleaning tools allow you to clean all surfaces and crevices thoroughly, and the wall mount attachment helps keep your space tidier by allowing you to effortlessly store away your vacuum! ^AP at Samsung Support

Mscapthwdy
5 (9,999)

2022-03-17

Plymouth, Ma

5 (9,999)
i took a chance... and i'm not regretting it! this vacuum has replaced my dyson v6 pet vacuum- and not soon enough! the amount of dust this vacuum picked up after using my dyson on max suction, was unacceptable!
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Recomendé este producto.
Útil?
Publicado originalmente en Samsung US
Anonymous
5 (9,999)

2021-10-12

Waunakee

5 (9,999)
[This review was collected as part of a promotion.] Dragging out my old, klunky vac made cleaning up pet hair and floor debris a pain. Samsung has changed not only my mindset but they have made whipping out this lightweight unit a pleasure! Super light weight and it easily maneuvers in between and under hard to reach places with ease! I am blown away by the suction power and I am convinced I can donate my full size vac and replace my Samsung Jet 60 for all my clean up needs! The battery last long enough for a full run through at night before bed and is ready to go again when I am up! My floors did not look dirty but look at everything it pulled up! Samsung you hit a home run with this! I received this product at a discount in exchange for my honest opinion.
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Útil?
SandraM
5 (9,999)

2022-09-08

Salisbury, North Carolina

5 (9,999)
[This review was collected as part of a promotion.] i absolutely love this new samsung jet cordless vacuum. it picks up quicker and more efficiently than my normal vacuum. i also love the 3 speeds that this cordless vacuum offers. i prefer using the max speed, but the battery will only last about 15 minutes, without having to charge again. i also love that the filter and the dust bin are both washable. it’s also quick to charge and a full charge last me about 35-40 minutes, on the lowest setting, which is perfect for me to have enough time to vacuum my whole house. it also works very well on my rugs and my hardwood floors. i would definitely recommend this vacuum to all of my friends and family.
Recomendé este producto.
Útil?
Publicado originalmente en Samsung US
Sam lover
4 (9,999)

2023-04-24

New Jersey

4 (9,999)
[This review was collected as part of a promotion.] I bought this 4 months ago at on sale, love to way that it allows me to adjust the suction level. The design is smart that I can empty the trash can easily. Charging is quite fast on this device
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Recomendé este producto.
Útil?
Publicado originalmente en Samsung US
Anonymous
1 (9,999)

2025-03-20

1 (9,999)
Hoy compré la aspiradora y la cargué completa. La empecé a utilizar aspirando el suelo y no llegó a 5 minutos y se apagó. La volví a cargar , tarda un montón en cargar y en 5 minutos se apaga.
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Útil?
Publicado originalmente en Samsung Spain
Respuesta de Samsung:
2025-04-09

Samsung.com

Hola, Lamentamos el fallo y estamos deseando ayudarte. Por favor, ponte en contacto con nuestro equipo de soporte técnico a través de chat o WhatsApp en el siguiente enlace: https://www.samsung.com/es/support/contact/#contactinfo

Arash
1 (9,999)

2024-01-31

Tucson, AZ

1 (9,999)
The Turbo Action Brush broke twice in 13 months. Now I am out of warranty and Samsung does not even sell the Turbo brush. Now, the vacuum, extra battery and charging station are all useless.
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Útil?
Respuesta de Samsung:
2024-01-31

SEA Care

Hi Arash, To check the availability of replacement Turbo Action Brush, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Have a great day, -Ernest-

Leon
5 (9,999)

2022-12-13

Orlando, FL

5 (9,999)
[This review was collected as part of a promotion.] I bought it about 1 month ago. I really good for me, strong, more tools, not heavy, easy use...
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Recomendé este producto.
Útil?
KAZ_
1 (9,999)

2025-02-20

Arizona

1 (9,999)
I am kicking myself for buying this vacuum, even more so because of the price. I have already had it replaced once when it kept showing an error. While yes this will pick up for the most part animal hair (ish), I have to go over it multiple times and even then, it doesn't always pick up the hair or dust/dirt. I only have rugs which I have to use a completely different vacuum on those, otherwise I have hard flooring which supposedly this should work great for. I truly wish I would have returned this product when I could and now I'm considering to just have it replaced and just get rid of it. Only great thing about the product is the warranty itself.
Útil?
Respuesta de Samsung:
2025-02-20

SEA Care

Hi Kaz_, We know how crucial a working appliance is at home. Let us assist you with your vacuum. You can use the different accessories of your unit depending on the surface you're cleaning and change the power level to prevent having to clean the same area multiple times. Please refer to page 11 of the manual link below for details. User manual https://downloadcenter.samsung.com/content/UM/202409/20240927221420554/O-DJ68-00875B-05_IB_VS7500_AA_EN_240920.pdf To ensure that we handle this appropriately, we would be delighted to talk with you about your experience with the vacuum. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148446237) to help our team pull up your information when you message us. Thank you. -Kimberly

Okchristi77
4 (9,999)

2022-04-01

Nampa

4 (9,999)
[This review was collected as part of a promotion.] I love this stick vacuum. It is powerful and lightweight. These qualities alone make it perfect for my staircases. I love the turbo roller brush and it doesn't get bogged down with pet hair. I have 4 labs and 2 cats and know pet hair. I love that with a click of a button you can increase the power and suction. This vacuum is great for my hardwood floors, tile and carpet. Only reason for 4 stars is that I feel the battery life is a bit short. **Please note that I received the Samsung Jet 60 Pet at a discount in return for my honest review.
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Útil?
Nuck
5 (9,999)

2023-06-26

Mount Juliet

5 (9,999)
[This review was collected as part of a promotion.] Bespoke Jet AI Samsung Vacuum Cleaner Talk about an outstanding vacuum cleaner!! This Bespoke Jet AI Samsung Vacuum Cleaner has been a wonderful addition to our home. It has lots of power, multiple settings, and our first impression was: “This is the best vacuum cleaner we have ever had!” Our experience with this vacuum has been wonderful. The Artificial Intelligence (AI) automatically detects what type of surface and what type of mess you are vacuuming and adjusts its power accordingly. Along with the AI, the power setting can be adjusted manually, for a big cleanup or a stubborn mess. The LCD display on the handle lets you know how long you have left on the current battery charge, and this adds some wonderful versatility to planning out our cleaning days. The auto-empty feature with the included powered dust bin, (which also charges the vacuum), saves lots of time with having to empty the canister after a cleaning. And on top of that, the dust bin also auto-cleans the head and brush of the vacuum as well!! It has an adjustable pole length to accommodate both short and tall people. This vacuum is an extremely high-quality product, and it has replaced all the other vacuums we were using before. The dust bin, vacuum, and attachments are all VERY user friendly, and it is simple and a DREAM to operate this vacuum cleaner! If you get the chance, GET THIS VACUUM CLEANER!! It will simplify your life in more ways than one, and it will replace any vacuums you currently use.
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Recomendé este producto.
Útil?
Km123
3 (9,999)

2025-08-05

3 (9,999)
Aspira bien pero la batería dura poquísimo , me la compre todo bien funcionaba súper en el nivel menor para que dure más la la batería , ahora la aspiradora al prenderla en el nivel menor suena y se apaga altiro la tengo que estar usando al nivel mayor lo cual dura con suerte 5 minutos. Tengo que correr para poder aspirar un poco la casa o aspirar algo chico porque se va la batería altiro :/ Mala no la recomiendo para nada :/ Pura plata mal gastada
Útil?
Respuesta de Samsung:
2025-08-27

Performance Team

Estimada/o. Lamentamos que nuestro producto no haya cumplido completamente tus expectativas. En Samsung trabajamos continuamente para mejorar nuestros productos y servicios. Tus comentarios son muy importantes para nosotros. Puedes ingresar a https://www.samsung.com/cl/support/contact/ y selecciona alguno de nuestros canales digitales si necesitas ayuda.

Brian
1 (9,999)

2023-01-17

Denver

1 (9,999)
[This review was collected as part of a promotion.] My vacuums battery doesn’t last for 5 minutes. It’s not an issue with charging, it just literally has no power. Figured it could be an issue with this specific battery so I contacted customer support who gave me literally no help and lied stating that an additional higher up team would follow up with me in 48 hours. 3 weeks later still waiting for that call. On top of barely being able to use the vacuum, the main brush broke in its second use, super brittle plastic. Was really looking forward to having a small lightweight vacuum with this sleek design. Very dissatisfied both with the vacuum overall and how Samsung handled my issue.
Útil?
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-01-23

Samsung Care

Having a lightweight vacuum ready for action anytime is a great thing to have, Brian. Let us go ahead and provide some tips on maximizing the unit's potential. Putting the vacuum on the highest setting will increase its suction but quickly drains the batteries. Please see the user manual for more details. Product specification / Cleaning time on page 19 https://downloadcenter.samsung.com/content/UM/202207/20220708100934009/O_VS6700AL_DJ68-00861A-01_EN_CFR_MES_220706.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145370672) to help our team pull up your information when you message us. Have a great day. ^Charles

iparker510
5 (9,999)

2023-06-26

Milford

5 (9,999)
[This review was collected as part of a promotion.] The Samsung Bespoke Jet AI vacuum has truly impressed us from the moment we unboxed it. Not only did it come with a bunch of accessories, but each tool seemed designed for every cleaning task imaginable. Once we assembled the vacuum, we gave it a quick test before leaving it to charge. To our surprise, it picked up an astonishing amount of dirt from our living room carpet in just a few seconds. The Jet mode, in particular, left us amazed with its incredible cleaning power. What we love about this vacuum is its multiple cleaning modes. We can switch between a light-powered mode for everyday cleaning and the powerful Jet mode for a deeper clean that tackles embedded dirt and dust in our carpets. Setting up the vacuum was a breeze, thanks to its easy Wi-Fi connectivity. We could conveniently control and monitor it using the Smart Things App, which even displays the battery percentage and offers a reset option. One of the standout features is the auto empty function. Gone are the days of messy dust canisters! The vacuum automatically empties its contents into the dust bin, sparing us the trouble of shaking it out and creating a dust cloud. Overall, the Samsung Bespoke Jet AI is the best vacuum we've ever owned. It's not only versatile but also incredibly efficient. With its powerful performance, customizable cleaning modes, and convenient features, it has revolutionized our cleaning routine. In conclusion, we highly recommend the Samsung Bespoke Jet AI vacuum cleaner. Its simplicity, versatility, and outstanding cleaning capabilities make it a must-have for anyone seeking an effective and hassle-free cleaning solution.
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Recomendé este producto.
Útil?
Ajwesttxpimpn
4 (9,999)

2023-01-17

TX

4 (9,999)
[This review was collected as part of a promotion.] I love my new vacuum. My life is so much easier uncorded! It's lightweight. I like the easy maneuvering in corners. I purchased just the vacuum at first and then saw a video of the clean station. I definitely recommend getting it also. I have had mine since November 2022 with 3 dogs and vacuum every oth4r day. I still haven't filled the first waste bag! I bought so many thinking I would be going through them. The reason for 4 stars is battery life. I have a small house and I barely get through it before the battery dies. Sometime I have to recharge a bit just to finish the last room. My house is less than 1400sq ft. I have been thinking of buying a spare.
Recomendé este producto.
Útil?
Arch
5 (9,999)

2024-08-07

Santiago, Chile

5 (9,999)
Compre hace 2 meses aprox ningún problema sirve mas que nada para un departamento por la batería. Facil uso, facil limpieza, se pueden lavar, facil armado y ocupa poco espacio
Recomendé este producto.
Útil?

Calidad del producto

5 (9,999)
Josefina@
5 (9,999)

2024-01-04

Santiago

5 (9,999)
Gran potencia y súper maniobrable para limpiar. Al terminar de usarla, dejo la batería cargando en el soporte y así me funciona perfecto cuando la vuelvo a usar. Me gustó también que el contenedor de polvo es totalmente lavable. Muy recomendado!!
Recomendé este producto.
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Calidad del producto

5 (9,999)
MrMarketingKing
5 (9,999)

2023-06-26

Milford

5 (9,999)
[This review was collected as part of a promotion.] Unboxing Experience: We were immediately impressed by the Samsung Bespoke Jet AI vacuum. It came with a plethora of accessories, exceeding our expectations. Comprehensive Tool Kit: The vacuum includes tools for every cleaning task imaginable, ensuring that no corner or surface is left untouched. Powerful Performance: Even with just a split-second test, the vacuum exhibited exceptional suction power. We couldn't wait to see its full potential. Jet Mode: The standout feature of the Bespoke Jet AI is the Jet mode. It effortlessly pulls out dirt and dust from deep within the carpet fibers, leaving them looking fresh and clean. Multiple Cleaning Modes: We appreciate the variety of cleaning modes available. From light powered mode for general cleaning to the powerful Jet mode, we can easily customize the vacuum's performance to suit our needs. Battery Saver Mode: The option to use battery saver mode allows us to clean the entire house without worrying about running out of power. We reserve the Jet mode for occasional deep cleaning sessions. Seamless Connectivity: Connecting the vacuum to our home's Wi-Fi network was a breeze. The Smart Things App provides convenient control and monitoring, displaying the battery percentage and offering a reset option. Auto Empty Feature: The auto empty feature is a game-changer. No more dealing with messy dust canisters! The vacuum automatically empties its contents into the dust bin, eliminating the need for manual shaking and minimizing dust scatter. Excellent Versatility: The Samsung Bespoke Jet AI is undoubtedly the best vacuum we have ever owned. Its versatility, combined with its remarkable performance and convenient features, makes it an outstanding cleaning companion. Conclusion: In summary, the Samsung Bespoke Jet AI vacuum cleaner has exceeded our expectations in every way. With its comprehensive tool kit, powerful suction, Jet mode, multiple cleaning modes, seamless connectivity, and auto empty feature, it has transformed our cleaning routine. We highly recommend this vacuum for anyone seeking a versatile and efficient cleaning solution.
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