French Door Køleskab Series 7 177,7 cm med is- og vanddispenser RF24R7201SR
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Førsteklasses funktioner
Funktioner
Hold maden frisk i længere tid
Twin Cooling Plus™
Twin Cooling Plus™ sørger for den rigtige temperatur og fugtighed i både køle- og fryseskab ved hjælp af to uafhængige kølesystemer. Det sikrer, at luften i køleskabet ikke bliver for tør, hvilket gør, at visse madvarer kan holde sig friske dobbelt så længe*. Kølesystemet forhindrer også, at smag og lugt spreder sig mellem køle- og fryseskab. Takket være det høje fugtighedsniveau bevares friskheden af frugt og grøntsager længere.
* Baseret på uafhængig test udført af Intertek sammenlignet med traditionelt kølesystem.
* Baseret på uafhængig test udført af Intertek sammenlignet med traditionelt kølesystem.
Tynde og enkle døre giver et moderne look
Modern Look Design
Nyd det tynde og enkle design. De tynde døre er i en sofistikeret og tidløs stil, der understreges af en minimalistisk is- og vanddispenser samt nye elegante håndtag. Både skab og håndtag glider harmonisk og stilrent ind i køkkenets øvrige interiør.
Lav mere is meget hurtigere
Ice Max
Med Ice Max kan du producere op til 5 kg is om dagen og opbevare op til 2 kg is ad gangen, så du altid har is lige ved hånden! Det tynde og kompakte design betyder, at skabet optager mindre plads, samtidig med at rumindholdet er blevet større.
* Baseret på interne testresultater og sammenlignet med konventionelle Samsung-modeller. Samsung RF28R7201: producerer op til 5 kg is om dagen, rummer op til 2 kg ad gangen.
* Baseret på interne testresultater og sammenlignet med konventionelle Samsung-modeller. Samsung RF28R7201: producerer op til 5 kg is om dagen, rummer op til 2 kg ad gangen.
Åbn skufferne nemmere
EZ-Open™-håndtag
Åbn nemt midterskuffen og fryserskufferne med EZ-OpenTM-håndtagene. Løft blot op i håndtaget, så brydes dørens vakuum. Skufferne glider nemt op, uden at man behøver at trække hårdt i dem, hvilket er særlig smart for børn eller ældre. Samtidig holder smæklåsen dem sikkert lukket.
ADA-godkendt
ADA-godkendt for bevægelseshæmmede
Køleskabet er nemt at anvende for bevægelseshæmmede, eller hvis kræfterne på anden måde er små. Det interne display overholder den amerikanske standard Americans with Disabilities Act (ADA). Alle betjeningsknapper er inden for en arms rækkevidde og kan betjenes med én hånd.
Få frihed til at fokusere på det, der betyder mest
Bixby
Stemmestyringssystemet Bixby hjælper dig med at styre køleskabet, uanset hvor du befinder dig. Via indbygget Wi-Fi kan du nemt tjekke temperaturen, få en advarsel, hvis døren står åben og oven i købet læse og skrive memoer ved hjælp af en smartphone-app*. Det kan også hjælpe dig med at foretage en fejldiagnosticering.
* Tilgængelig for Android- og iOS-enheder. En Wi-Fi-forbindelse kræves.
* Tilgængelig for Android- og iOS-enheder. En Wi-Fi-forbindelse kræves.
Specifikationer
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Kølesystem
Twin Cooling Plus
-
Nettobredde (mm)
908 mm
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Dybde med håndtag (mm)
788 mm
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Skabets højde med hængsel (mm)
1777 mm
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Net Weight (kg)
147 kg
-
Nettobredde (mm)
908 mm
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Skabets højde med hængsel (mm)
1777 mm
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Skabets højde uden hængsel (mm)
1749 mm
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Dybde med håndtag (mm)
788 mm
-
Dybde uden håndtag (mm)
726 mm
-
Dybde uden dør (mm)
610 mm
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Emballagebredde (mm)
972 mm
-
Emballagehøjde (mm)
1925 mm
-
Emballagehøjde (mm)
776 mm
-
Net Weight (kg)
147 kg
-
Emballagevægt (kg)
157 kg
-
Kølesystem
Twin Cooling Plus
-
Fugtighedskontrol (grøntsagsskuffe)
Yes
-
Antal hylder (totalt)
5 styk
-
Antal hylder (sammenfoldelige)
1 styk
-
Gallon Door Storage
3 styk
-
Hyldemateriale
Tempered Glass
-
Antal grøntsagsskuffer
2 styk
-
Antal rum i døren
6 styk
-
Power Cool-funktion
Yes
-
Ismaskine
Automatic Ice Maker
-
Indvendigt LED-lys
Yes
-
Konverterbar plads (℃)
-1,1,3,5 °C
-
Smart Divider
Yes
-
Antal skuffer
2 styk
-
Indvendigt LED-lys
Yes
-
Power Freeze-funktion
Yes
-
Døralarm
Yes
-
Kølemiddel
R600a
-
Lås & nøgle
Yes
-
Kompressor
Digital Inverter Compressor
-
Dispenser med vandfilter
Yes
-
Display
External(Ice Blue)
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Dørhåndtag
Bar
-
Farve
Real Stainless
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Type af dispenser
Ice & Water
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Energiklasse
F
-
Lydniveau
39 dBA
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Miljøklasse
SN, N, ST, T
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Frysekapacitet
7 kg/24hr
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Strømforbrug
446 kWh/year
-
Indbygget WiFI
Yes
Anmeldelser
French Door Køleskab Series 7 177,7 cm med is- og vanddispenser RF24R7201SR
Anmeldelser med billeder og videoer
Filtre
Sortering efter relevans placerer de bedste anmeldelser øverst. Vi tager højde for, hvor mange positive stemmer en anmeldelse har fået, hvor ny den er, billeder og andre faktorer, som brugerne værdsætter, når de læser anmeldelser.
Filtre
859 Anmeldelser
2024-11-17
Sønderborg
2024-06-03
2024-05-14
2024-04-14
2024-04-13
2024-01-28
2023-12-08
2023-11-29
2023-07-27
2023-02-19
2023-01-14
2022-11-16
2022-09-15
2022-09-09
2022-09-06
2022-06-28
2022-02-02
2022-01-02
2026-09-11
2026-09-03
PA
Samsung
Hi PappyAL, it means a lot that you gave your fridge several months of everyday use before sharing your experience. We appreciate your feedback about the refrigerator's design and everyday functionality as insights like these help us continue improving our products. Jeffrey Samsung Care
2026-08-25
Los Angeles
2026-08-20
Los Angeles, CA
Samsung
We're sorry to hear about your refrigerator's ice maker and appreciate your partnership in working through the troubleshooting steps. We'd like to reconnect with you at your earliest convenience to take a closer look at this. 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you for being a loyal Samsung customer and giving us the opportunity to assist. Geraldine Samsung Care
2026-08-06
Samsung
Hi, Thank you for sharing your experience and for choosing our refrigerator for your home. As the diagnosis has already been completed, our team would be glad to stay connected and provide any available updates regarding the part order and repair process while addressing any additional questions along the way. Please keep this reference number for your records: 1152960920. Feel free to reach us through any of the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Rachel Samsung Care
2026-07-31
Samsung
We understand how important your fridge is to your daily routine, RWG1, and we appreciate you taking the time to share your experience with us. We're here to help. To improve ice maker performance, we've linked a step-by-step guide that covers freezer temperature settings, water supply checks, and other helpful recommendations: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Thanks for choosing Samsung. Jeffrey Samsung Care
2026-07-20
2026-07-19
Oxford, Ohio
Samsung
Hi bigbass, We appreciate your honest feedback regarding the refrigerator's dispenser light, settings, and ice maker and would like to help by sharing a couple of resources. The water dispenser is equipped with a light, though its visibility may vary depending on the surrounding lighting conditions. As for the ice maker, we've included some helpful guidance on maintaining operation and managing production and storage features: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice In addition, we've included a link to the user manual where a visual guide to the settings can be found on pages 36-44. https://downloadcenter.samsung.com/content/UM/202504/20250411081703937/DA68-03833A-09_IB_AW3-14_AA_EN_MES_CFR.pdf Thank you for giving us the opportunity to learn from your feedback. Khristine Samsung Care
2026-07-01
Samsung
Hi Lulup, We're sorry this has been your experience, and would appreciate the opportunity to learn more, so we know how best to assist. Please contact us using the options below and have reference number (1152789817) ready so we can pull up your information easily. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate your time and look forward to hearing from you. Glaiza Samsung Care
2026-06-27
Charleston WV
Samsung
Hi Ladyredrider, we recognize how important your refrigerator's features are, and we appreciate you taking the time to share your feedback with us. If you need any assistance, please feel free to reach out to us anytime. We're here to help. 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152754837 ready when you contact us so we can assist you quickly. Thank you for being the best part of Samsung. Jeffrey Samsung Care
2026-06-25
2026-06-24
East Alton IL
2026-06-21
Las Cruces, NM
Samsung
Hi Kenb, We recognize the value of feedback from customers who have followed our products over the years and would welcome the opportunity to learn more and assist further. Please feel free to reach us through the following channels for prompt assistance: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We value your business. Glaiza Samsung Care
2026-06-20
Miami
Samsung
Hi tony, Hi tony, we know customers place significant trust in the appliances they bring into their homes, and we appreciate you sharing your feedback. Please know that our team remains available if additional support is needed. Glaiza Samsung Care
2026-06-16
Jacksonville, Florida
2026-06-13
Samsung Care
Hello lourd, That’s a bit frustrating to deal with, especially when you’re simply trying to have it work as intended. Ice buildup around the bucket or dispenser area can prevent proper movement and block both ice dispensing and new ice production. This guide provides steps for resolving ice maker operation concerns. https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Ice that has fused together or formed into a solid block can stop the bucket from turning or dispensing properly. This guide covers clearing clumped or blocked ice and restoring normal dispensing. https://www.samsung.com/us/support/troubleshoot/TSG10007217/#no-ice-dispenses If the issue continues, feel free to reach out whenever it’s convenient for you, and we’ll be happy to take a closer look. Please keep this reference number for your records: 1152667918. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Samsung truly values your business. Pope Samsung Care
2026-05-26
Kissimmee Fl
2026-05-24
Robinson, Texas
2026-05-22
Atlanta
Samsung
Hello Harjo, We see how important it is for a refrigerator to deliver both convenience and a clean, polished look in everyday use. It’s great to hear the capacity, dual ice options, and the self‑refilling water feature are working well for your household. Features like the handle‑less design are intended to create a streamlined appearance, though they can naturally make surface marks more noticeable with daily use. Regular wiping with a soft microfiber cloth can help maintain the smooth finish and keep the exterior looking its best. If you ever need to reach out to Samsung, please include this reference number: 1152543011. Your trust in Samsung means a great deal to us. Nicole Samsung Care
2026-05-21
2026-05-20
Allentown, PA
2026-05-20
2026-05-20
Virginia
2026-05-20
Cleveland,Ohio
2026-05-20
Tampa
2026-04-30
Clearwater, Fl
Samsung
Hello Jules204, It's understandable how dependability and long‑term durability factor into confidence when choosing an appliance meant to last. When ice buildup or freezing starts to occur in or around the ice maker, it’s often related to airflow, door sealing, or moisture entering areas designed to stay cold. Addressing those factors early can help reduce repeat defrosting. This guide explains common causes of frost formation and steps that may help reduce it. https://www.samsung.com/us/support/troubleshoot/TSG10007222/ If the behavior continues after reviewing the guidance above, we can help take a closer look at the full details of your refrigerator and discuss available options moving forward. Please keep this reference number for your records: 1152469543. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your business truly matters to us. Nicole Samsung Care
2026-04-20
Indianapolis, IN
Samsung
Hi MrFreeze, Hearing about long-term ownership experiences like this sheds light on how durability and consistency feel over time with everyday products. Insights like yours around product longevity and repeat service concerns help guide improvements to future designs and quality standards. If you’d like us to review your ice maker history or talk through available options based on your years of use, we are always available through the channels below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152409084) when you reach out so our team can retrieve your information. We appreciate the opportunity to review your experience. Geraldine Samsung Care
2026-04-18
Florida
Samsung
Hi DisBall04, Your feedback reflects a desire for dependable performance and confidence in a refrigerator over time. Situations like this naturally raise questions about long‑term reliability, and our team values hearing that perspective. If you’d like, Samsung Care can review available information on the model and share any clarity that may be helpful going forward. Please keep this reference number for your records: 1152421580. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care
2026-03-27
Fairfield va
2026-03-26
Kenner, Louisiana
2026-03-26
Ossining New York
2026-03-25
Illinois
2026-03-25
Los Angeles
Samsung
Hi vivianbp1, We recognize you taking the time to let us know more about your Samsung refrigerator. Water noticed around the refrigerator can often be related to everyday factors such as condensation, minor spills, or normal moisture collection, which commonly appear near the bottom of the compartment or under the crisper drawers. In some cases, checking items like the water pitcher area or making sure surfaces are dry and properly positioned can help maintain a clean, dry interior and support optimal use of the refrigerator. Please check the link below and select the embedded content to learn more. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshoot/TSG10003766/ Ice production can vary based on everyday conditions such as water flow, filter freshness, and mineral content in the water supply. Ensuring the water filter is clean and properly installed, maintaining good water pressure, and occasionally checking the ice bucket can help support consistent ice performance. You can find additional details available in the link below. Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ If you need further assistance, feel free to contact us through any of the support options below: 1. Facebook Messenger: https://m.me/samsungsupport 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide us with this reference number (1152328731) when you message us so our team can retrieve your information. We appreciate the opportunity to review your feedback. Geraldine Samsung Care
2026-03-25
New Orleans
2026-03-25
2026-03-25
2026-03-25
Orlando, FL
2026-03-25
2026-03-24
2026-03-16
Florida
Samsung
Hi mike, We appreciate the time you took to share your review of your Samsung 4‑Door French Door Refrigerator. Wi‑Fi performance can be optimized by reviewing network settings and signal strength to support a smooth connected experience. Refrigerators naturally make a variety of sounds during normal operation, and understanding these can help you feel more confident about how the unit runs day to day. You can explore the full guides below and select the section that best matches what you’re noticing: Refrigerator won’t connect to the internet https://www.samsung.com/us/support/troubleshooting/TSG01001816/ Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001032/ If you need further assistance, you can connect with us through any of the options below: 1. Facebook Messenger: https://m.me/samsungsupport 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When contacting us, please have this reference number (1152279166) available so our team can assist you promptly. Samsung truly values your business. Jeffrey Samsung Care
2026-03-15
new jersey
2026-03-13
St. Charles, MO, 63303
2026-03-12
san antonio texas
2026-03-11
2026-03-11
2026-03-10
Cleveland,Ohio
2026-02-20
Texas
2026-02-16
Rose Hill ks
Samsung Care
Hello Sgibbs, We understand how disappointing it is when a feature like the ice maker doesn’t work after only a couple of years — especially after you’ve already tried the suggested steps and looked for other fixes online. We’re here and willing to help. For concerns where the ice maker is not producing ice, please follow the guide below and click on the embedded link for additional support and troubleshooting steps: Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/ If the issue continues after reviewing those steps, please contact us directly so we can review your unit and assist with the next steps: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152131918), so our team can pull up your information. Thank you! ^Joshua
2026-02-14
Samsung Care
Hello Elshalfbee, We understand how frustrating it can be when your ice maker stops working, and the filter indicator won’t reset. We’re here and willing to help. For issues with the ice maker, please follow the guide below and click on the embedded section for additional support. Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice For help replacing or resetting the water filter, please refer to the instructions below. How to replace the water filter in a Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10005090/ If the problem continues after these steps, please contact us so we can further review your unit and assist with the next steps. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152107258), so our team can pull up your information. Thank you! ^Joshua
2026-02-07
Minnesota
2026-02-04
Valley Grande, AL
2026-01-19
Phoenix Az
SEA Care
Bobby, we understand the significance of a working refrigerator in your home. Let's take care of this. Please refer to the resources below to address your concerns with your fridge's ice maker. Please click the link and the hyperlinks for tips. The ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151885058 so our team can pull up your information when you message us. Have a great day. -John
2026-01-17
Samsung Care
Hi Kevin, We know how important it is to have a fully functional refrigerator. Let us help. Here is a link to the user manual; kindly go to page 74 to help you with the issue of your ice maker. User manual. https://downloadcenter.samsung.com/content/UM/202106/20210623134419044/FDR_AW4-CD_FL_DA68-03832A-05_EN_MES_CFR.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151879409) to help our team pull up your information when you message us. Thank you. -Ricardo
2026-01-13
Winter Haven Fl.
2026-01-12
Va
2026-01-12
Pennsylvania State
2026-01-10
SEA Care
We aim to provide you with a hassle-free experience while using your refrigerator, Barbo. Let us help you. To address your concerns about cleaning your fridge, please click the link and the hyperlinks and watch the embedded video for tips. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS10006824/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151814660 so our team can pull up your information when you message us. Have a great day. -John
2026-01-10
Samsung Care
Hi Barb, We understand the importance of maintaining the cleanliness of your refrigerator. Let us help. Here is a link to the user manual; go to pages 52-56 for a guide on how to easily clean the refrigerator. User manual. https://downloadcenter.samsung.com/content/UM/202407/20240725163143278/DC68-04037N-05_IB_WA7300A-AD_EN.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151818131) to help our team pull up your information when you message us. Thank you. -Ricardo
2026-01-02
Houston, TX
SEA Care
Andie, we understand that your experience with your refrigerator's ice maker was unsatisfactory. We want to engage in a direct discussion with you to hear about your overall thoughts on this experience and resolve any other concerns you might have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide the reference number 1151764322 so our team can pull up your information when you message us. Have a great day. -John
2025-12-24
2025-12-21
Casa Grande, Az
2025-12-20
Whitwell, Tn
2025-12-19
2025-12-19
New Jersey
2025-12-19
Charleston SC
2025-12-19
Jonesboro, AR
2025-12-19
Kansas City, KS
2025-12-19
2025-12-19
2025-12-19
Fort Myers, FL
2025-12-18
NC
Samsung Care
Hello Caroline, We understand how you feel about the ice maker and the stainless-steel discoloration. Let us help. If your ice maker freezes over, please refer to the latter part of the guide under the "Ice maker is frozen over" section for instructions on what to do. We also suggest checking the attached hyperlink about connecting the refrigerator to SmartThings. You can access the guide through the link below. The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice We have also provided the user manual. You may refer to page 68 for more information about maintaining the refrigerator. https://downloadcenter.samsung.com/content/UM/202504/20250411081703937/DA68-03833A-09_IB_AW3-14_AA_EN_MES_CFR.pdf Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1151656824 to help our team pull up your information when you message us. Thank you. -Angelica
2025-12-17
Arkansas
2025-12-10
Buena Vista Virginia
Samsung Care
Hello Tracy, We understand how you feel about receiving a refrigerator with a damaged door seal. We suggest contacting us via the options below to speak with a live representative should you need further assistance replacing the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica
2025-12-09
Columbia SC
2025-11-23
Fort lauderdale, fl
SEA Care
Hi Dari, We recognize how your refrigerator makes you feel. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151398322) when you message us so our team can retrieve your information. Thank you. -Kimberly
2025-11-16
SEA Care
Hi Krackley41, Thank you for your feedback on our products. Rest assured that we are working to improve our products and services with the help of your review. We want to speak to you directly to provide support and see what options we can offer to help you. Feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151350223) when you message us so our team can retrieve your information. Thank you. -Kimberly
2025-11-03
New Jersey
SEA Care
Hi there, We understand how you feel about your ongoing issue with your refrigerator's ice maker. You can contact our Support Team via the link below to speak with a live representative for additional assistance with your unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please include reference number 1151234964 in your message so our team can locate your information. Have a great day. -John
2025-11-03
Boston
SEA Care
Hi there, We understand how you feel about your overall experience with the refrigerator’s ice maker. We suggest contacting us via the options below to know further details as to what happened with the ice maker and to be able to provide further assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151238286) when you message us so our team can retrieve your information. Thank you. -Kimberly
2025-10-29
Wesley Chapel, FL
2025-10-28
Pdx
2025-10-28
Jackson Mo
2025-10-28
Fargo ND
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