Can’t activate the Multi window feature
Q: I can’t activate the Multi window feature of Galaxy S5. There is no response when I try to touch and drag the activation switch to the right to enable the feature. Is my device faulty?
A : If you cannot activate the Multi window feature, please check whether Easy mode on device is enabled or not.
Easy mode lets you use your device with a simpler home screen layout and straight forward application interactions, but it limits the some of features available.
As a result, if Easy mode is enabled, you can’t use Multi window feature
[How to check whether the Easy mode is on or off]
1.In the settings area of the device tap on “easy Mode”
2.Tap here to enable (or if enabled, disable) Easy Mode
※ Easy mode lets you use your device with a simpler home screen layout
When using Easy mode it is still possible to have the home screen set to the normal Touch Wizz Home, and not the Touch Wizz easy home screen mode – which can in some cases lead to misunderstanding as the device may at first glance to appear to not be in Easy Mode, when is actually is.
[How to change TouchWiz Home screen mode]
1.Tap “Easy Settings” .
2. Tap "More Settings".
3. Tap "Default applications".
4. Tap "Home" to change home style.
5. Tap "TouchWiz Home".
*More handy tips for your Samsung smartphones are now available on Smart Simulator.
For more details, please click here.