Where is the International Mobile Equipment Identifier (IMEI) on a Samsung Galaxy Note 4?

International Mobile Equipment Identity (IMEI) numbers have one principle purpose: to identify mobile devices on a mobile network. Their secondary purpose is to prevent theft. If a mobile device can be universally identified a thief cannot change the SIM card on the device and expect the device to go undetected. IMEI numbers are hard-coded into device hardware.


To find your device’s IMEI, from the Home screen touch Apps Apps Icon > Settings Settings Shortcut > About device Settings About Icon > Status. Scroll down to find your 15-digit IMEI number.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.



Tweet us | 9am-9pm, 7 days a week.

Facebook Messenger

We are here to help | 9am-9pm, 7 days a week.

Monday to Sunday | 8am to 10pm
SmartThings Monday to Friday | 9am to 5:30pm


We'll respond within 24 hours of your request.

Track my repair

Check the status of your repair with Samsung

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets


0818 717100General Support

Monday to Sunday | 8am to 10pm

B2B Support

Monday to Friday | 9am to 6pm

Calls to 0818 numbers are a National Call number.
These are subject to call charges which vary by network and are subject to change.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy

* For any printer related enquiries please visit the HP website.

Face-to-face support

Samsung Support Centres

Find out more about how you can get face to face help.

Contact Us