Galaxy Buds3
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Features
*Image simulated. Available colours of Galaxy Buds3 may vary by country or carrier. Galaxy Buds3 supports Galaxy AI features such as interpreter and Live Translate when paired with compatible Samsung Galaxy devices. Availability of Galaxy AI features may vary by device model. See samsung.com for details.
Galaxy AI is here for your all-new Galaxy Buds3.
Discover the details in your favorite songs. Re-engineered with an angled design to bring sound closer to your ears. Feel the beat with a new 1.1 cm speaker for strong, dynamic sound. Hear the distinct timbre and clarity in each note with 24-bit CODEC, giving you the ultimate Hi-Fi sound experience. Fine-tune the details with Galaxy AI enhancements for ANC and real-time translation that give you an edge.
*Interpreter requires Samsung Account login. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed. Availability and supported features may vary by country, region or carrier. Availability of supported languages may vary.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
*Audio interpretation is only available when wearing Buds and connected to a Samsung Galaxy smartphone. nterpreter feature is not directly provided by Buds themselves. If Buds are unavailable, the interpreted content is provided on the screen of your Samsung Galaxy smartphone (with Galaxy AI features).
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
*Ultra high quality audio up to 24bit/96kHz’ is available on Galaxy S24 series, S23 series, Z Fold6, Z Flip6, Z Fold5, Z Flip5 and Tab S9 series with One UI 6.1.1 or above. Additional devices may be supported in the future.
*ANC(Active Noise Canceling) is off by default.
*Interpreter requires Samsung Account login. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed. Availability and supporte Id features may vary by country, region or carrier. Availability of supported languages may vary.
*Audio interpretation is only available when wearing Buds and connected to a Samsung Galaxy smartphone. Interpreter feature is not directly provided by Buds themselves. If Buds are unavailable, the interpreted content is provided on the screen of your Samsung Galaxy smartphone.
*Galaxy AI features are supported on Galaxy S24 series, Galaxy S23 series, Galaxy Z Fold5 series, Galaxy Z Flip5, Galaxy S23 FE, Galaxy S22 series, Galaxy Z Fold4 series and Galaxy Z Flip4 as of May 2024.
Edge design mixed with
superb sound
*Images simulated for illustrative purposes
Secure fit for
sensational sound
Re-imagined design, engineered for incomparable sound. Feel the difference with our all-new, open-type earbuds with a snug, angled fit to seal in sound.
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Silver
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White
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*Images simulated for illustrative purposes
*Available colors may vary by country or carrier.
Ergonomically
engineered for easy
listening
Our new angular design has been meticulously crafted based on 3D ear data collected from a computational design tool to check for wearability. It's made to optimize sound and minimize ear canal pressure, making it ideal for day-to-day wear.
*Image simulated for illustrative purposes.
Change it up with just a
touch
Leave your phone in your pocket and conveniently control your earbuds by using simple gestures. Even with a swift swipe, rest assured your Galaxy Buds3 stay securely in your ears.
*Images simulated for illustrative purposes.
Dive into the depths of
sound
*Images simulated for illustrative purposes.
Bring the beat in
Equipped with an new 1.1 cm speaker with a 1.5x amp-enhanced diaphragm, step up your sound and go from dull to dynamic.
*Image simulated for illustrative purposes.
Hi-Fi sound that hits
different
Retain ultra high quality audio from the recording studio to your Galaxy Buds3. The Samsung Seamless Codec compresses and encodes up to 24bit / 96kHz audio. Then, decodes on the Galaxy Buds3, maintaining the 24bit / 96kHz, high-fidelity sound so you can hear the intricate details, just as it was intended.
*Image simulated for illustrative purposes.
*Ultra high quality audio up to 24bit/96kHz’ is available on Galaxy S24 series, S23 series,Galaxy Z Fold6, Galaxy Z Flip6, Z Fold5, Z Flip5 and Tab S9 series with One UI 6.1.1 or above.
*Additional devices may be supported in the future.
*Interpreter requires Samsung Account login. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed. Availability and supported features may vary by country, region or carrier. Availability of supported languages may vary.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
*Audio interpretation is only available when wearing Buds and connected to a Samsung Galaxy smartphone. Interpreter feature is not directly provided by Buds themselves. If Buds are unavailable, the interpreted content is provided on the screen of your Samsung Galaxy smartphone.
Galaxy AI makes music
enjoyable for any ear
Delve into your personal soundscape with Galaxy AI-assisted Adaptive EQ/Adaptive ANC. Based on individual ear shape and wearing habits, our AI-boosted algorithm analyzes sound detected through the inner and outer mics in real-time. Then, Galaxy AI optimizes your listening experience by adjusting the sound to conform to your fit with pinpoint precision.
*Image simulated for illustrative purposes.
*ANC(Active Noise Canceling) is off by default.
ANC lets you hear in the
clear
Take the guesswork out of sound setting with ANC. Whether you're enjoying the latest shows, on a call with your bestie or listening to your playlist, listen with the right adjustments wherever you go.
*Image simulated for illustrative purposes.
*ANC(Active Noise Canceling) is off by default.
Overcome language barriers in
seconds
With Galaxy AI, understand the world like never before. See the translation on your Samsung Galaxy smartphone, and simultaneously hear your conversation interpreted in real-time through your Galaxy Buds3. Discover what it means to be truly free of language barriers. Once the app is open, the Interpreter feature will start up with the mode last used.
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Listening mode
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Conversation mode
To access listening mode, simply pinch and hold your earbuds and your Galaxy Buds3 will continue to interpret as the speaker is talking.
To access conversation mode, place the phone mic toward the speaker, short press your Galaxy Buds3 and listen to your conversation translated in real-time.
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*Devices sold separately.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
*Audio interpretation is only available when wearing Buds and connected to a Samsung Galaxy smartphone. Interpreter feature is not directly provided by Buds themselves. If Buds are unavailable, the interpreted content is provided on the screen of your Samsung Galaxy smartphone.
*Interpreter requires Samsung Account login. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed. Availability and supported features may vary by country, region or carrier. Availability of supported languages may vary.
*Samsung Galaxy devices may require the latest software update to properly support Galaxy AI features.
*Galaxy AI features are supported on Galaxy S24 series, Galaxy S23 series, Galaxy Z Fold5, Galaxy Z Flip5, Galaxy S23 FE, Galaxy S22 series, Galaxy Z Fold4 series and Galaxy Z Flip4 series as of May 2024
*The default setting of the Pinch and Hold gesture is set to Noise Control. In order to change the Interpreter to Listening Mode, the settings must be configured on the Galaxy Wearable app
TV 360 Audio puts you
front and center
Dive into a spatial sound experience. 360 Audio is a feature that identifies the exact direction of the sound as you tilt your head, providing surround sound for a more vivid listening and viewing experience.
*Image simulated for illustrative purposes.
*360 Audio is only available on Samsung Galaxy smartphones and Galaxy Tab devices with Android One UI version 3.1 or later, and selected Samsung TV models. Supported Samsung TV models include: Neo QLED 8K (QN900D, QN800D), Neo QLED 4K (QN95D, QN90D, QN87D, QN85D) OLED (S95D, S90D, S85D), QLED (Q80D, Q70D). Support for 360 Audio and head tracking may vary depending on the application and content.
*Direct Multi-channel is available on Samsung Galaxy smartphones and Galaxy Tab devices with Android One UI version 4.1.1 or later.
Swap devices without
missing a beat through
PC Auto Switch
PC Auto Switch on Galaxy Buds3 detects audio activity and transfers the connection to your favorite Samsung Galaxy devices, so you can work and play seamlessly.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
*Auto Switch feature is only available on Samsung Galaxy Book series with One UI 6.0 or later, Samsung Galaxy smartphones and Galaxy Tab devices with One UI 4.1.1 or later and Galaxy Watch4 series or later. Samsung Galaxy devices must be logged in to Samsung Account to enable the Auto Switch feature. Auto Switch feature for Samsung TV is only available on Samsung TVs launched Feb ’22 or later after getting a firmware update from Jul ’22. Auto Switch with TV is only available for making and receiving phone calls.
Share your sound with
those around via
Auracast
With Auracast broadcast technology, share your audio stream with an unlimited number of devices. Effortlessly transform your Samsung TV, Samsung Galaxy smartphone or tablet into a radio source to start engaging with others.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
*Devices with Auracast Source ability are available only on Samsung Galaxy smartphones, tablets with Android One UI version 6.1 or later, and select TV models. Supported Galaxy smartphone and tablet models include: S24+, S24, S24 Ultra, Galaxy Z Flip5, Galaxy Z Fold5, S23+, S23 (except FE edition), S23 Ultra, Tab S9+, Tab S9+ 5G, Tab S9, Tab S9 Ultra, Tab S9 Ultra 5G, Tab S9 FE+, Tab S9 FE+ 5G, Tab S9 FE, Tab S9 FE 5G and Tab S9 5G. Supported TV models include: 2024 NeoQLED 8K QND800, QND900, 2023 Neo QLED 8K and 2023 MICRO LED models.
*Devices with Auracast Assistant ability are available only on Samsung Galaxy smartphones, tablets with Android One UI version 5.1.1 or later. Supported Galaxy smartphone and tablet models include: S24+, S24, S24 Ultra, S23+, S23, S23 Ultra, Z Fold5, Z Flip5, Z Fold4, Z Flip4, A54 5G, A55 5G, M54 5G, Tab S9+, Tab S9+ 5G, Tab S9, Tab S9 Ultra, Tab S9 Ultra 5G, Tab S9 FE+, Tab S9 FE+ 5G, Tab S9 FE, Tab S9 FE 5G, Tab S9 5G and Tab Active 5G.
*Connecting 2 or more devices to Auracast is limited to Samsung Galaxy devices.*The quality of the Auracast audio stream may vary depending on the application, network connection and other factors.
Just say the command -
done
Control your audio settings without needing to touch your phone. Simply say a command, such as "next song" or "volume up" and let Galaxy Buds3 do the rest.
*Image simulated for illustrative purposes. Actual UX/UI may be different.
*Devices sold separately.
*Voice Command is limited to fixed commands and is only available in Korean and English.
*Commands continue in the chosen language specified during setup or while in use and can be configured in the language settings.
*Additional language packs may be supported in the future.
Seek your serene sound
space
Mindfulness comes with daily practice. At the press of a button, teleport to a worry-free world of your own with Samsung Health powered by Calm. Alleviate stress with peaceful melodies from nature, improve your focus with white noise or relax with ASMR-related for a happier, healthier you.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
*Devices sold separately.
*Some content may incur additional charges. Samsung Account log in is required for Samsung Health.
All in harmony
Keep your music and audio flowing, whenever and wherever you're going.
*Wireless Charging support
*With ANC on/off, earbuds and case provide up to 30 hours of play time on a full charge. Based on internal testing. Play time tested by pairing a pre-production Galaxy Buds3 to a recently released Galaxy smartphone with default settings. Actual battery life may vary and depend on usage conditions, settings, number of times charged, Bluetooth signal strength, and other factors. 'Play time' refers to when the Galaxy Buds3 are connected to the phone, streaming music.
Actual Play time may vary based on settings.
*IP57 is based on laboratory test conditions for submersion in up to 1 meter of fresh water for up to 30 minutes.
*Not advised for beach or pool use. Charging case is not water resistant. If the earbuds are damaged, they are not guaranteed to be water resistant. If the earbuds or your hands are wet, they must be dried thoroughly prior to handling or placing into the charging case. If placed into the charging case without drying, the earbuds may be damaged.
*Provided charging case is to charge the Galaxy Buds3.
*The Galaxy Wearable application can only be downloaded on smartphones with Android 10.0 or above and minimum 1.5GB Memory.
*Actual battery life may vary and depend on usage conditions, settings, number of times charged, Bluetooth signal strength, and other factors.
*Actual Play time may vary based on settings.
*The Galaxy Wearable application can only be downloaded on smartphones with Android 10.0 or above and minimum 1.5GB Memory.
Specifications
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Bluetooth Version
Bluetooth v5.4
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Sensors
Accelerometer, Gyro Sensor, Hall Sensor, Pressure Sensor, Proximity Sensor, Touch Sensor, VPU (Voice Pickup Unit)
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Earbud Weight (g)
4.7
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Number of MIC
6
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Speaker
1-way
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Ambient Sound
No
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Active Noise Cancellation
Yes
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360 Audio
Yes
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Audio Codec
AAC, SBC, SSC(Samsung Seamless Codec), SSC-UHQ
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Adaptive EQ
Yes
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Adaptive ANC
Yes
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Super Wide Band
Yes
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Bluetooth Version
Bluetooth v5.4
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Bluetooth Profiles
A2DP, AVRCP, HFP, PBP, TMAP
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LE Audio
Yes
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Auto Switch
Yes
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Accelerometer, Gyro Sensor, Hall Sensor, Pressure Sensor, Proximity Sensor, Touch Sensor, VPU (Voice Pickup Unit)
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Earbud Dimension (HxWxD, mm)
18.1 x 20.4 x 31.9
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Earbud Weight (g)
4.7
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Case Dimension (HxWxD, mm)
48.7 x 58.9 x 24.4
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Case Weight (g)
46.5
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Durability
IP57
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Talk Time (Hours, ANC On)
Up to 3.5
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Total Talk Time (Hours, ANC On)
Up to 18
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Music Play Time (Hours, ANC On)
Up to 5
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Total Music Play Time (Hours, ANC On)
Up to 24
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Talk Time (Hours, ANC Off)
Up to 4
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Total Talk Time (Hours, ANC Off)
Up to 20
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Music Play Time (Hours, ANC Off)
Up to 6
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Total Music Play Time (Hours, ANC Off)
Up to 30
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Earbud Battery Capacity (mAh, Typical)
48.0
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Case Battery Capacity (mAh, Typical)
515
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Samsung Find
Yes
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Bixby Voice Wake-up
Yes
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Neck Stretch Reminder
Yes
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Voice Command
Yes
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Manufactured by
Samsung Electronics VIETNAM Co., Ltd., Yen Phong Industrial Park, Yen Trung Commune, Yen Phong District, Bac Ninh Province , VIETNAM
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Country of Origin
Vietnam
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Imported by
Samsung India Electronics Pvt. Ltd. having its Registered Office at: 6th Floor, DLF Centre, Sansad Marg, New Delhi-110001
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Contact us
For All Product Related Complaints/assistance, please contact Manager, Customer Care Samsung India Electronics Pvt. Ltd., 6th Floor, DLF Centre, Sansad Marg, New Delhi - 110001 Email us at: support.india@samsung.com Tel (Toll Free): 1800 40 7267864 (1800 40 SAMSUNG)
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Launch date
July 10th, 2024
Reviews
Galaxy Buds3
- The product has mixed reviews
- Some users are satisfied with the sound quality, battery life, and features
- Majority report significant issues with the design and fit of the earbuds
- Most common complaint is that the earbuds do not stay securely in the ears, frequently falling out during regular use
- Other criticisms include poor noise cancellation, subpar sound quality, and high price relative to performance
- A few users praise the comfort, ease of use, and call quality
- Positive sentiments are overshadowed by the predominant concerns about the fundamental design flaws
- Overall, the consensus is that the product has significant usability issues that undermine its core functionality
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
272 Reviews
2024-08-20
2024-07-31
Edinburgh
Samsung UK Reviews Team
Thank you for sharing with us this five-star review about your new and amazing Galaxy Buds3! We are delighted to read that you treated yourself to a new Samsung phone as well as your very first and incredible pair of earbuds. It is great that you were impressed by the new smart design of these earbuds, as well as by their inspiring colour and sleek finish. We are also glad that they fit in your ears so comfortably that you have also worn them when sleeping, and that they stayed secure in your ears for as long as you needed. Furthermore, we are glad that, as soon as you opened the case, your phone recognised them straight away, and that the setup and syncrhonisation with your mobile device was very easy. Finally, it makes us very happy to read that you think the sound quality is excellent, and that you have also found them very easy to control thanks to the new and innovative gesture functions. The Galaxy Buds3 deliver new heights of sound with plenty of style, comfort and smartness. Enjoy! ^CL at Samsung Support
2025-04-07
Uk
2024-08-05
Forres
2024-07-29
Morecambe
2024-07-29
Gloucester
2025-10-01
Oxfordshire
CX
We're sorry to hear that you're experiencing an issue with your left bud sounding quiet, Cadz. This isn't what we'd expect to happen, and we're here to help. We'd initially like to recommend cleaning the microphone hole, speaker, and air duct using a clean, dry, and soft brush or a cotton swab. The following link contains many more steps to go through to get your Bud working as it should: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ If the issue persists, please don't hesitate to reach out to our Support Teams, who are on hand and ready to help. We can go through more steps to get your Buds working, and we can arrange a repair for you wherever necessary. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ Many thanks for taking the time to review your Galaxy Buds3. Your feedback is very important to us, and we're confident that you will soon be back to enjoying the fantastic, crisp sounds, along with the top spec features such as Active Noise Cancelling. You have a fantastic Samsung ecosystem with your Buds3, your S24 Ultra, and your Gear Fit3, and we're always here to support you and to ensure that everything works perfectly smoothly for you. ^EW at Samsung Support
2024-08-29
Manchester
2024-07-30
Dudley
2025-06-26
Wiltshire
CX
We are disheartened to read that you are not happy with the Galaxy Buds3, which you received as a complimentary item for the purchase of 2 amazing Galaxy S25 and a fantastic Galaxy S25 Ultra, Hickle. It is our understanding that you don't find them comfortable and secure in your ears and that, although you have watched a video about how to wear them correctly, this issue is persisting. We would like to reassure you that the Galaxy Buds3 come with our new angular design, which has been meticulously crafted based on 3D ear data to check for wearability and comfort. Please follow this link, where you can find a useful step-by-step guide about how to wear these earbuds for the best experience: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopvlq0lg1-Uaz16udo_A2K9Q8-tRtBWc0pwd8TP1HQ4FKdEAOBT If you need more assistance with this, please don't hesitate to speak to our friendly Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2024-09-02
Bideford
2024-10-22
CX
Thank you for your four-star feedback, Luke! We are pleased to see that you are enjoying the stylish design, seamless connectivity and advanced features such as 360 Audio on your Galaxy Buds3. However, we are sorry that you are not 100% satisfied with the sound. To ensure you get the perfect levels to suit your preferences, we recommend tweaking the sound using the equaliser within the Galaxy Wearables app. For more information, check out this link: https://spr.ly/6425qxhnS ^CR at Samsung Support
2024-09-13
Mitcham
CX
We are thrilled to read that you decided to continue trusting the impressive technology and quality of our earbuds with the amazing Galaxy Buds3, Sandra! It is great that you found the perfect upgrade to your previous and still amazing Galaxy Buds Live with this fantastic product, and that you are finding it awesome. We are delighted that you like the sleek and all-new, open-type design, and that you are also impressed by its advanced sound quality. This fantastic product is built to deliver the ultimate Hi-Fi experience thanks to its powerful speakers, advanced AI technology and ergonomic shape. In addition to this, we are pleased that you are also happy with its advanced charging case, which doesn't just come in a convenient size to fit perfectly in your pocket, but it also holds charge by itself, so you can charge your earbuds on the go. Finally, we are glad that you are impressed by the seamless interaction between these earbuds and your phone, and that they have become your perfect companion at the gym. Enjoy! ^CL at Samsung Support
2024-09-06
Walsall
CX
We're absolutely delighted to see that you are loving your Buds3 as much as you are, so we appreciate your feedback. The great new is that they're not just a pretty package, as premium is built into every other part of them! As soon as you take them out of the case you'll be able to instantly connect them to any compatible device, so you can start enjoying them right away. The new design means that they're even more comfortable than ever, so you can enjoy them for as long as you'd like without them causing any discomfort to your ears, and thanks to the powerful battery, and quick recharge provided by the case, you'll get a true all-day performance from them. The sound has been remastered so that the speakers deliver crystal-clear clarity for anything that you want to be listening to, so you'll be able to enjoy everything like never before. ^DB at Samsung Support
2025-02-28
Lincolnshire
CX
We are disheartened to read that the Galaxy Buds3 have not met your expectations overall because you don't find them comfortable and secure in your ears, with the sound quality and Active Noise Canceling (ANC) also not meeting your expectations, Petley. It is very important to ensure you are wearing your earbuds correctly for the devices to recognise the correct positioning of the microphones and speakers, which will dramatically affect the quality of sound as well as the Active Noise Canceling performance. Please don't hesitate to follow this link, where you can find a very useful guide about how to wear your Galaxy Buds3 correctly for the best results: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooQ-IvELKAGcNXSmwftITaKqUFMjRTJgA549ErKSoH6EUvpilOX We also appreciate that you prefer tapping the earbuds to control them rather than using the pinch and swipe features, and while we understand that this is entirely dependent on personal preferences, we would still like to share with you this link, which can be very useful: https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopYOUDvFfkhvoeJf_m6GwrOEQ-3LJ2UF7HH3FZTxWW0ON1G5OTA If you need more help with making the most of your Galaxy Buds3, or have any questions, please also don't hesitate to speak to our Support Teams, who are always ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-04-17
CX
We are sorry to read that the Galaxy Buds3 have not met your expectations overall because, although you are impressed by their durability, you noticed they do not fit in your ears comfortably, with the sound also not being good enough, Matty. It is very important to ensure that your earbuds are being worn correctly in your ears for their speakers and microphones to work optimally, as well as to enjoy the most comfortable and secure fit. Please follow this link, where you can find a useful step-by-step guide about how to wear your Galaxy Buds3 in your ears correctly and easily every time: How to Wear Galaxy Buds3 - https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooWW26_LZ5qzcrJwv0lG1qrSkjn-SqFr_hF2cLDZVdoRWfrGMUJ If you are still experiencing issues with this product after you followed the steps from the link above, please don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-09-13
London
CX
Congratulations on your new and impressive Galaxy Buds3, Kimo! The innovative angular design of this product has been meticulously crafted for the perfect fit, making it comfortable as well as perfectly secure in your ears, even when working out. Additionally, it is great that you are finding the convenient and different coloured lights very useful to distinguish the two earbuds for the most straightforward experience. Furthermore, we are delighted to read that you are also impressed by the advanced sound technology and speakers of this product, which deliver the ultimate Hi-Fi experience with every tune. Not only that but, as you mentioned, the Galaxy Buds3 also boast the enhanced ANC (Active Noise Canceling) feature, which limits background noise, so you can always stay focused on what matters, while also being aware of your surroundings. We also appreciate that you are still getting used to the new gesture functions to control the volume of your earbuds, and please check page 25 of the User Manual for an easy step-by-step guide about how to make the most of them: https://spr.ly/6420ovQk0 This impressive device will help you reach new heights of sound thanks to its revolutionary features, enhanced sound technology and premium design! ^CL at Samsung Support
2024-08-28
MANCHESTER
2024-08-05
London
2024-07-30
Mitcham
Samsung UK Reviews Team
Thank you for taking the time to share with us this review about your experience with the Galaxy Buds3. We are glad to read that you are impressed with the superb sound quality these earbuds can deliver, and that you are also happy with their long-lasting battery and new lightweight design. Still, we appreciate that you have noticed they don't stay easily in your ears, and please follow this link to find an easy step-by-step guide about how to wear them comfortably and safely for the best experience: https://spr.ly/6426c2t3y. It is also great that you found it very easy to connect them to your amazing Galaxy phone, and that you have also been making the most of the Active Noise Canceling feature to be always focused on your calls. The Galaxy Buds3 are built to impress and make your life easier and happier with the ultimate Hi-Fi experience. ^CL at Samsung Support
2024-07-29
Glasgow
2024-08-05
St leonards on sea
CX
We are pleased to read that you are a long-time Samsung fan, and that you are overall happy with your new and amazing Galaxy Buds3, Ruby. It is great that, as soon as you unboxed them, you immediately liked the sleek and compact case, as well as the design of the earbuds themselves with Silver colour and the all-new angled shape. We are also glad that you are finding them very comfortable to wear, and that you are also impressed by the enhanced Active Noise Canceling feature. It is also our understanding that you have noticed they slip easily out of your fingers at times, and we recommend making sure your hands are always dry and clean when handling them for the best experience, especially when using gestures. In the meantime, we are delighted that you are making the most of these awesome earbuds, and that you are very happy with them. ^CL at Samsung Support
2024-08-11
London, UK
CX
Thank you for taking the time to share with us this in-depth review about your experience with the Galaxy Buds3, Garf. We are sorry to read that, although you are happy with the lightweight design, comfortable fit and excellent sound quality of these earbuds, you are not finding the ANC (Active Noise Canceling) feature to be as easy to use and effective as your previous earbuds. We would like to reassure you that our new earbuds come with an improved ANC which ensures you can always focus on what matters while keeping unwanted noises out. The way to enable this feature on the Galaxy Buds3 is now even easier with the new gesture function, and you can find a guide on how to activate it on pages 27 and 28 of the User Manual: https://spr.ly/6422lEOt8 Please also make sure to be wearing your earbuds correctly for the best experience: https://spr.ly/6423lEOtD If you need more assistance with making the most of your earbuds, please don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6424lEOtE ^CL at Samsung Support
2024-08-07
Bolton
CX
It's superb to see that you're happy to fully recommend your Galaxy Buds3 to anyone looking for new buds, or upgrading their current set. The first impression that they've been giving all our customers has been extremely favourable, as they look stylish and premium. The two-tone grey makes them eye-catching, which is useful for those times when you forget to put them back in their case. The sound quality that they provide is where they really shine, though, as they'll ensure that you get deep bass and crisp quality, so that you'll be able to hear everything exactly as the creators intended. The beep that signals that you have correctly installed them in your ear means you'll always have them sitting in the most comfortable position, with less worry about them falling out. We're thrilled to see that you can't think of a single negative. ^DB at Samsung Support
2024-07-30
Peterborough
Samsung
We are pleased to read that you are overall happy with the amazing Galaxy Buds3. It is great that you are impressed by their immersive and optimised sound quality, enhanced to the next level thanks to the new angled design and 11mm speaker, and that you made the most of them while gaming. Please also follow this link to check how to wear them correctly for the best comfort, which will also increase the effectiveness of the Active Noise Canceling feature: https://spr.ly/6425c2ecD We are also glad that you like the new and incredibly smart charging case as well as their long-lasting battery. The Galaxy Buds3 help you dive into the depths of sound with the best clarity! ^CL at Samsung Support
2024-09-12
BIRKENHEAD
CX
Thank you very much for your review and your continued loyalty! We are thrilled to see how much you are enjoying the seamless connectivity of your new Buds3. Although you are not 100% satisfied with the shape, the quality audio, powerful battery and convenient, stylish charging case will provide you many years of enjoyment! ^CR at Samsung Support
2025-06-04
West Yorkshire
CX
We are sad to see you are not enjoying your Buds3, Adam. With Active Noise Cancellation and the new 11mm speaker with 1.5x amp-enhanced diaphragm, you will get the ultimate audio experience! Along with Bluetooth v5.4, you'll be connected smoothly easier than ever before! The massive 515 mAh case battery and 48 mAh bud battery, you'll get hours of fun listening to your favourite tunes! We appreciate your feedback regarding the fit, we do our best to make sure they fit all of our customers, however, all ears are different and can make this hard to achieve. We will pass your feedback on to help improve our services. ^LB at Samsung Support
2025-05-16
CX
We are disappointed to see you are not enjoying your new Buds3. With thanks to the re-imagined design, engineered for incomparable sound, our all-new, open-type earbuds with a snug, angled fit to seal in sound, and with the awesome Active Noise Cancellation feature, immersive sound with Ultimate Hi-Fi and Galaxy AI, we know you will get an incredible audio experience! The new angular design will keep them secure in your ears better than ever before! Not to forget with the new 11mm speaker with a 1.5x amp-enhanced diaphragm, you won't be disappointed! Here is a great link to help you get the best sound possible: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ You have swipe and pinch control gestures which will give you more capability to control your music and sound straight from your fingertips! We can assure you that you have not been scammed, and if you have any questions on how to make the most out of your Buds, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-07-24
Bathgate
2024-09-07
London
CX
We've reimagined every part of your Buds3 so that they not only look more premium, but deliver even greater quality. The sound will not deliver concert like quality, so that you hear every song, podcast, or film in the greatest detail. Because it can add a soundtrack to your entire day, the battery will ensure that it's able to stay with you for as long as you need it, and the case will give them a quick recharge should you require it. The Active Noise Control also helps keep out any unwanted distractions, so that you only hear the sounds that you want to, wherever you are. The new design means that they have an even more natural feeling fit, so won't cause any strain on your ears after prolonged use. It's great to see that they're already encouraging to keep exploring our range again in the future. ^DB at Samsung Support
2025-02-11
Surrey
CX
We're disappointed to see that you are struggling with the fit of your Galaxy Buds3, along with the sound quality. We put immense amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our customers. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ Please note that the fit of your Buds will impact the sound quality that you experience. The capabilities of these Buds are remarkable, so we would recommend checking out your settings to ensure that they have been set up in the right way for your needs. Here's a handy link for advice on receiving the best possible sound quality: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ While the above link makes reference to different iterations of the Buds, the advice included is still helpful for your model. If you need any further advice, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2024-09-05
London
CX
What a great endorsement for the Galaxy Buds3. We're so pleased to hear that they have exceeded your expectations. These buds have a re-imagined design, engineered for incomparable sound. It sounds like you can feel the difference with our all-new, open-type earbuds with a snug, angled fit to seal in sound. It sounds like the Active Noise Cancelling is working a treat too, Galaxy AI helps you listen in with the right adjustments wherever you go, ensuring clear tunes, with no interruptions. ^EA at Samsung Support
2025-02-28
Manchester
CX
We are disheartened to read that, although you like the smart design of the Galaxy Buds3 as well as their excellent sound quality, you don't find them comfortable and secure in your ears, Peers. Please follow this link, where you can find a useful guide about how to wear your earbuds correctly, so you can enjoy them safely while doing any activity for the best experience: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOoqmTZ69eRoYQx3F9rgNOoyRL5kDHDfuqcBfMoUJxG-gGp1Q0_ti We are confident that the link above will be very useful. Still, if you need more help with getting the most out of your Galaxy Buds3, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-09-03
Harrow
CX
We're so pleased to see you'd recommend the Buds3 to others! They really have a secure fit for sensational sound, with a re-imagined design, engineered for incomparable sound. We're glad the impressive battery life is noticeable too. With a play time of up to 6 and a half hours with active noise-cancellation off, and up to 5 hours and 24 minutes of play time with active noise-cancelling off, there's no wonder that they can easily keep your tunes incoming on long journeys. ^EA at Samsung Support
2026-03-09
Scotland
CX
We are disheartened to read that you have been struggling to wear the Galaxy Buds3 comfortably for a long time, and that even after watching several videos the issue remains unresolved, Windy. We would certainly like to offer you full assistance with this, so you can enjoy the comfortable fit and ultimate Hi‑Fi sound experience these earbuds are designed to deliver. You can find a helpful step‑by‑step guide on how to wear the Galaxy Buds3 here: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopsA6GOPSnzQy1o_3wgjxKXFjpI9i8_LNO91DX8Zf6W0xzIcthH If the issue persists after following the guidance above, please don’t hesitate to get in touch with our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2024-09-10
Rochdale
CX
Your Buds3 look premium, but the great news is that this aesthetic is not just skin deep. The speakers have been given an expert re-tuning so that they can deliver concert level sound, so you'll get to hear every note of every song, or every syllable of a podcast with crystal-clear clarity. Because we wanted to make sure they can add a soundtrack to your entire day, we've ensured that the battery will effortlessly provide this. The case isn't just for safely carrying them around either, as it will provide a quick recharge should it be needed. We have designed them so that they'll provide a natural feeling fit for as many customers as possible, but we're happy to take on board your feedback if this has not been your experience. We're also happy to take on board your comment regarding the instructions. It is brilliant to see that you are loving them as much as you are, and that you were able to get up and going with them so simply. ^DB at Samsung Support
2024-07-31
Littleborough
Samsung UK Reviews Team
Thank you for taking the time to share with us this review about your new Galaxy Buds3, Ajayne. We are delighted to read that you have chosen the Galaxy Buds3 as your very first pair of wireless headphones, and that you are impressed by them overall. It is great that you enjoyed a premium experience with this product as soon as you unboxed them, as you found the case very smart, with its perfect size and compact design allowing you to fit it in your pocket easily to keep your headphones charging on the go. We are also glad that you found them comfortable and secure while you were wearing them at the gym, although you could still hear noises, and we recommend following pages 26, 27 and 28 of the User Manual to activate the useful Active Noise Canceling feature while working out: https://spr.ly/6424YDUvG Overall, we are glad that you would recommend these fantastic earbuds with their great value, quality, comfortable design and fantastic technology. ^CL at Samsung Support
2024-09-19
London
CX
Thank you for a stellar review for the stylish Buds3, Sajida! They have had a huge improvement, with the new angular design crafted on 3D ear data, which helped us improve the wearability for our customers, and the all-new open-type case, so you can admire the Buds even when they are charging. Galaxy AI have come to say hello with our Buds, where the AI-assisted Adaptive EQ/Adaptive Active Noise Cancellation helps you dive into your personal soundspace even further. They even have an impressive typical playtime of up to 6 hours and 30 minutes, which will give peace of mind on missing out on that favourite song or podcast! The awesome PC Auto Switch detects activity and transfers the connection with ease between your favourite Galaxy devices to keep that flow going with zero distractions! ^LB at Samsung Support.
2025-03-08
CX
We are disheartened to see you are not enjoying your Buds3, Mautito. With Active Noise Cancellation, you can fully dive into your music without distractions. We aim to make our Buds available for all of our customers, however, all ears are different, therefore, we cannot guarantee that they will fit everyone. We value your feedback, and we will take this on board to help improve our products. ^LB at Samsung Support
2025-04-07
2025-02-19
2025-02-07
Dorset
CX
Thank you for taking the time to review the Galaxy Buds3, Nikrj. We pride ourselves on creating devices that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. Included in the box are several different tips for the Buds. We aim to provide various sizes that can fit, so please give those a try too! ^CH at Samsung Support
2025-02-13
CX
While it's great to see that you are experiencing decent sound quality, we're disappointed to see that you are struggling with the fit of your Galaxy Buds3, leading to audio seeping out. We put immense amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our customers. Please double-check that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ Please note that the fit of your Buds will impact the sound quality that you experience. If you need any further advice, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to help ensure that you have the best possible experience with your Buds, James. ^SK at Samsung Support
2024-07-23
EDINBURGH
2024-07-29
Slough
2024-07-25
Slough
Samsung UK Reviews Team
Thank you so much for letting us know why you love your new Buds3 so much! With a super comfortable design, quality audio, crystal clear calls and incredible features such as Active Noise Cancellation, what's not to love! ^CR at Samsung Support
2024-07-30
London
Samsung UK Reviews Team
Thank you for sharing your excellent experience with the stunning Buds3, Ralmeida! We're delighted to hear you've been wowed by the incredible sound quality and Active Noise Cancellation, which both deliver an immersive listening experience! The long-lasting battery means you can listen to your favourite tracks on the go for hours without interruption, and we're pleased to hear it's met your expectations! The brand-new blade design has been formulated to prevent accidental touches and give you more control with easy-to-use pinch and swipe gesture controls, and it's great to see you're enjoying this advancement. These ergonomically designed earbuds give you hours of comfortable wear, and the premium materials increase this comfort and make them easy on the eye, while also helping you distinguish between the left and right. Many thanks for your stellar review, we appreciate your recommendation! ^AP at Samsung Support
2024-07-29
2025-03-07
South West, UK
CX
We are sorry to see you are not enjoying your Buds3, Victoria. We do our best to make our Buds fit all of our customers, however, all ears are different therefore it can be hard to accomplish that. We value your feedback, and we will take this on board to help improve our products. ^LB at Samsung Support
2024-08-27
SCARBOROUGH
2025-06-07
CX
We are disappointed to see you are not enjoying your Buds3. With our new angular design, it will optimise sound and minimise ear canal pressure, making it ideal for day-to-day wear! We do our best to make sure our Buds fit all ears, however, everyone is different and can make this hard. We appreciate your feedback, and we will take it on board to help improve our products! You can view the Terms and Conditions of your return options via this link which will go into detail on what you are entitled to: https://www.samsung.com/uk/shop-faq/returns-and-cancellations/what-is-the-returns-period/ ^LB at Samsung Support
2025-08-20
2025-05-01
West Yorkshire
CX
We are sad to see you are not enjoying your Buds3, Mick. With the 1-way speaker with an 11mm Dynamic Driver, along with Active Noise Cancellation, we know you can get an unbelievable audio experience! Here is a great guide to help you get the best sound from your Buds: https://www.samsung.com/uk/support/mobile-devices/how-to-improve-audio-quality-of-the-galaxy-buds/#:~:text=Once%20your%20earbuds%20are%20connected,find%20your%20preferred%20sound%20mode. If you need further assistance, our helpful Support Teams are on hand to help! You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-08-30
2025-03-11
Scotland
CX
Thank you for taking the time to review the Galaxy Buds3, Bob. We pride ourselves in creating devices that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. In the box are different sized ear tips that we encourage you to try to find the best fit for you. ^CH at Samsung Support
2024-07-30
Grays
2024-09-05
Leicester
CX
What a great endorsement of our Galaxy Buds3. We're pleased to hear you're liking our all-new open-type design! They really have a secure fit for sensational sound, they have an angled fit to seal in sound, which sounds like it's working a dream for you when you were able to have a video call uninterrupted. Make sure you're making use if our easy-to-use Swipe and Pinch Control gestures. You're able to leave your phone in your pocket and conveniently control your earbuds by using these gestures. ^EA at Samsung Support
2024-07-24
Chelmsford
2024-07-23
Essex
2025-09-09
2025-04-17
Berkshire
CX
It's a shame to see that you have been struggling with the fit of your Galaxy Buds3, Roxi. We put great amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our users, and we can assure you that we use only the highest quality materials. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ Please note that the fit will impact the sound quality that you receive. For further support with your Buds, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to make sure that you can thoroughly enjoy your Buds. ^SK at Samsung Support
2024-07-26
Doncaster
Samsung UK Reviews Team
Thank you for taking the time to share with us this review about your Galaxy Buds3. We are pleased to read that, as soon as you unboxed the product, you were impressed by the lightweight and stylish design of the earbuds and the case, as well as by their inspiring colour. It is also great that, as you continued using them, you noticed a difference with the ultimate Hi-Fi sound these powerful earbuds can deliver, as well as with their long-lasting battery. Still, we appreciate that you didn't find controlling the earbuds very easy with gestures, and that you didn't find them very comfortable to be used for longer periods while also noticing low sound. We would like to share with you this link, where you can find a step-by-step guide about how to wear and use your earbuds correctly, which will improve the sound quality and volume greatly, while also making them more comfortable in your ears: https://spr.ly/6426cWmba We are confident that the link above will be very useful to take full advantage of your new earbuds and their amazing technology for an even more incredible experience. ^CL at Samsung Support
2024-07-22
Lancashire
Samsung UK Reviews Team
Congratulations on your new and incredibly smart Galaxy Buds3! We are delighted to read that you are enjoying the all-new, open-type design of these fantastic earbuds which sit safely and comfortably in your ears, while listening to every note with perfect clarity, for the ultimate Hi-Fi sound experience. It is also great that you found them very easy to set up, and that you paired them easily and quickly to your phone to elevate your Galaxy Ecosystem to the next level. The Galaxy Buds3 let you dive into the depths of sound like never before! ^CL at Samsung Support
2024-09-02
CHELMSFORd
CX
It's great to see that you were already a huge fan of our products, and that we can now add the Buds3 to the list of products that are delighting you. The redesign of their shape and how they fit into your ear means they're the most natural feeling comfortable buds to date, and offer less risk of falling out even when you're active. We're glad that you're already loving them! ^DB at Samsung Support
2024-07-31
Preston
Samsung UK Reviews Team
Thank you for sharing your excellent experience with the Buds3! We're delighted to hear you're enjoying the secure, comfortable fit these earbuds provide, promising long listening sessions without the fear of them falling out. It's also excellent to know you've been wowed by the incredible, clear sound quality, as well as the quick and easy setup with your phone and tablet, and the ease of control! ^AP at Samsung Support
2024-09-22
2025-03-06
2025-12-29
CX
We’re sorry to hear you’ve experienced low volume on one of your Galaxy Buds3 and needed multiple repairs. Our warranty service ensures your device is restored to perfect condition for as long as required. While each repair is intended to resolve the issue, further work may occasionally be needed on a case-by-case basis. For tips on wearing your earbuds correctly for the best fit, please visit: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/. If you need more help, don’t hesitate to contact us. We’re always happy to assist. Full details can be found here: https://www.samsung.com/uk/support/contact/. ^CL at Samsung Support
2025-03-24
Cranwell
CX
Thank you for taking time to review your Buds3! With the 11mm Dynamic Driver, you will get the ultimate audio experience, along with Active Noise Cancellation, you can fully immerse yourself into your favourite tune! We try our best to make all of our Buds fit for all of our customers, however, all ears are different sizes, therefore, it may not be possible to do that. ^LB at Samsung Support
2024-07-23
2024-07-23
Tadcaster
Samsung UK Reviews Team
Thank you for sharing your fantastic experience with the Buds3, Ross! We're delighted to read you've been impressed by the sleek, comfortable and ergonomic design, as well as the modern LEDs and colour. The incredible sound quality makes your favourite songs and shows an immersive experience with every detail sounding exactly as it was intended! The addition of Voice Activation, Auto Switch and Pinch Controls add even more ease and convenience to your listening experience without any interruption, and trouble getting to know how to use them thanks to instructions within the Wearable app. Plus, the long-lasting battery life ensures you're always entertained on longer journeys! Many thanks again for sharing your excellent experience with the Buds3! ^AP at Samsung Support
2026-02-18
Merseyside
CX
We're pleased to hear that your wife is happy with the fit of the Galaxy Buds3, but we're saddened to learn that she's having issues with the sound and the ANC. We would love to help with this and get your wife on her way to enjoying the audio experience. We initially recommended checking for available software updates. You can do this by launching the Galaxy Wearable app on the connected mobile device and tapping Earbuds settings > Earbuds software update > Download and install. The following link contains more troubleshooting steps to address audio issues: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ If the issues persist after following the steps above, please reach out to our friendly Support Teams who are on hand to assist with the next steps. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful, and thank you for taking the time to share your review. ^EW at Samsung Support
2024-09-03
Coventry
CX
The newly designed case of your Buds3 provides a number of benefits. The slim design makes it simple to safely carry them with you wherever you need them, and it will help keep the Buds charged while you are out and about, so they can last you as long as you need them to. The sound quality has been reimagined and been give even greater levels of fine-tuning, so that they deliver the best quality from our range yet. You'll get the deepest base and the cleanest mid-tones, so that you get to hear everything as its creators intended. The Active Noise Cancellation also means that you can remove any unwanted sounds, wherever you are, so that won't have to contend with any unwanted distractions. The new blades that have been added to ensure that you're always aware of how much charge is left in the Buds, so you can prepare accordingly for when you intend to use them. The simple gesture controls also mean that you can control your playlists on the go without even breaking your stride! We're glad that you're loving them, and that they're helping add a soundtrack to your days. ^DB at Samsung Support
2025-08-07
2024-09-03
Brighton
CX
The new case design for our Buds 3 is proving to be extremely popular with our customers, as it's easy to carry around, looks eye-catching, and will help keep them charged while you're on the go. We have done a full rework of how they deliver any sound as well, so that they can deliver the most remarkable audio quality, and there's plenty of ways to alter the settings yourself, so it can match anyone's particular tastes. We've added extra tips for a range of ear sizes, so we hope that by exploring this you'll find a fit that better suits you. ^DB at Samsung Support
2025-04-22
Aberdeen
CX
We're disappointed to see that you are struggling with the fit of your Galaxy Buds3, along with the sound quality. We put immense amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our customers. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ Please note that the fit of your Buds will impact the sound quality and connectivity that you experience. The noise-cancelling capabilities of these Buds are remarkable, so we would recommend checking out your settings to ensure that they have been set up in the right way for your needs. Here's a handy video on adjusting the sound settings: https://www.youtube.com/watch?v=S9vNqATdyCc Please also check out the following link for advice on receiving the best possible sound quality: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ While the above links make reference to different iterations of the Buds, the advice included is still helpful for your model. Thank you for your feedback regarding the design of the case, we will take this on board for the future. When it comes to the battery, these Buds can give you up to 30 hours of life when combined with the case, which we believe is excellent, as it will support you through the day and more. As for the left Bud not charging, please check that there is no debris on the Bud or in the case that would prevent it from connecting properly. If you need any further advice, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2025-02-01
Norwich Norfolk
CX
We're disappointed to see that have been struggling with the fit of your Galaxy Buds3. We put immense amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our customers. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ To begin the process of purchasing a replacement Bud, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2024-12-30
CX
We are sad to see you are not fully enjoying your Buds3. We do our best to make our Buds suitable to all of our customers, however, all ears are different which makes it hard for us to achieve this. We value your feedback and will be taken on board to help us improve our products! ^LB at Samsung Support
2024-07-31
Romford
Samsung UK Reviews Team
Thank you for taking the time to share with us this five-star review about your new and amazing Galaxy Buds3, Emma! We are delighted to read that you received these fantastic earbuds only recently, and you are already happy with their fantastic all-new angled design, which brings sound closer to your ears. It is also great that you found setting them up and connecting them to your Galaxy phone very easy and straightforward, and we are confident it is only a matter of time before you can feel them safe and secure in your years for the most comfortable experience. In the meantime, we would also like to share with you this link to find a great guide about how to wear them easily and correctly: https://spr.ly/6426cCiUj Furthermore, we are glad that you are impressed with their superb sound quality, offering you the ultimate Hi-Fi experience; and that you also like their innovative gesture controls, which give you full control over your tunes and calls in the easiest way possible. There are also many ways in which you can enable Active Noise Canceling, and please check pages 26, 27 and 28 of the User Manual on how to use them: https://spr.ly/6427cCiUd In the meantime, we are confident that these fantastic earbuds will help you dive into new depths of sound like never before! ^CL at Samsung Support
2025-03-15
Manchester
CX
Great to see that you are enjoying the Hi-Fi sound and stylish design of your Galaxy Buds3, but it's a shame that you have been struggling with the fit, Amir. We put great amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our users. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ For further support with your Buds, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to make sure that you can thoroughly enjoy your Buds. ^SK at Samsung Support
2025-05-21
2025-09-20
CX
Thanks for taking the time to leave a review of your Galaxy Buds3. We're sorry to hear that the buds are not fitting well for you. All of our products are made with the best possible parts to ensure that the products are of a premium quality. We would recommend using our fit test which you can find guidance on here to ensure they are correctly positioned: https://www.samsung.com/uk/support/mobile-devices/find-the-best-fit-for-your-ears-with-the-galaxy-earbud-fit-test If this does not work, please get in touch, and we'll be happy to assist. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-08-09
South East England
Samsung
We love hearing that we've given you that five-star feeling. Thanks for sharing your excellent feedback! ^EW at Samsung Support
2026-05-15
Samsung AU
Thank you for the amazing review! We’re thrilled to hear your Galaxy Buds3 have become such a natural and enjoyable part of your daily routine. Your feedback around comfort during jogging is also appreciated and valuable. We hope you continue enjoying the sound quality and seamless experience!
2024-08-09
CX
Thank you for your feedback, and while it's good to see that you are a fan of the sound provided by your Buds3, we do regret seeing that they're not meeting your needs in terms of the size. We do design all our Buds to fit as many of our customers as possible, and even put in additional tips to help maximise this compatibility, but we would be unable to accommodate everyone. We are happy to take on board your feedback for going forward, though. ^DB at Samsung Support
2024-07-23
GLASGOW
Samsung UK Reviews Team
Thank you so much for your in-depth review of the Galaxy Buds3! With such a comfortable design, you can wear this Buds all day without any discomfort! Plus, with quality audio, intelligent features, a convenience Charging Case, call clarity and user-friendly controls, what's not to love! ^CR at Samsung Support
2025-07-16
St Albans
CX
Thank you for updating your review, we’re really glad to see that your second set of Galaxy Buds3, along with the right ear tips and software updates, have made a noticeable difference in sound quality and noise-cancelling performance! We appreciate your persistence in giving them another try, and it’s great to know they’re now delivering a much better experience. Your feedback on volume control and battery life is also very helpful, these are areas our product teams continuously work to improve, and your insights contribute to that process. Thanks again for sticking with us and for sharing your journey. We hope your Galaxy Buds3 continue to bring you great sound and comfort wherever you go! ^CH at Samsung Support
2026-03-16
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support
2024-08-29
2024-07-24
2025-03-10
London
CX
Thank you for taking the time to review the Galaxy Buds3, Joseph. We pride ourselves on creating devices that exceed our customers expectations, and we're disheartened to see this has not been the case for you on this occasion. We provide various tips in the box to fit all kinds, and we encourage you to try these out to find the perfect fit. ^CH at Samsung Support
2025-02-28
2025-01-31
CX
We are sorry to read that, although you are impressed by the advanced sound technology of your Galaxy Buds3, you don't find them comfortable and secure in your ears. Please follow this link, where you can find a useful guide about how to wear your earbuds correctly for the best experience: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOorVntNEPYemb5PboWWvSgNIOa78_5U1ANcxsZnUYcqOHNzQdSHS If you need more help with making the most of them, please also don't hesitate to speak to our Support Teams, who will be ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-07-31
Hounslow
Samsung UK Reviews Team
Thank you for your glowing review, Tom! We're delighted to read you've been wowed by the incredible sound quality which delivers a deep, clear and balanced sound! Plus the excellent noise cancellation blocks out background noise, so you can focus on what matters, whether it's your favourite song or your phone call! The ergonomic fit promises hours of comfortable listening, and this paired with the long-lasting battery life means you can enjoy all-day listening without interruption! We're delighted to hear you've enjoyed the seamless integration with your Galaxy phone, allowing you to effortlessly pair and switch between devices. It's also great to see the sleek and compact charging case has impressed you and that you're also enjoying the added benefit of wireless charging. The new bladed design allows for intuitive touch controls that will enable you to control your music with a tap or a pinch, and we understand new gestures may take some time to get used to. The user manual for your earbuds contains detailed instructions you can follow to get fully acquainted with each gesture, you can view this on Page 25 here: https://spr.ly/6421c75NP Many thanks again for your stellar review, and we appreciate your recommendation! ^AP at Samsung Support
2025-09-29
Rochester
CX
We are disappointed to see you are not enjoying your Buds3. Our new angular design has been meticulously crafted based on 3D ear data collected from a computational design tool to check for wearability. We do our best to make our Buds fit everyone, however, all ears are different. Your feedback is greatly appreciated, and we will make sure we pass this on to help improve our products and services in the future. ^LB at Samsung Support
2024-08-25
2024-09-20
CX
Thank you for sharing your feedback with us, Elijar. We are very sorry to read that the Buds3 have left you feeling disappointed, due to the design and sound quality. There are a wide range of audio features you can utilise to ensure you get the best quality possible. Please check out this handy guide on how to get the best sound possible: https://spr.ly/6422UMVQs When it comes to the design, we crafted our Buds3 using 3D ear modelling, so we are surprised to gear that yours are not staying secure. To ensure you have the best fit, please take a look at this link, which explain how to wear the Buds correctly: https://spr.ly/6423UMVQt If you continue to have trouble with either of the above, please do not hesitate to contact our Technical Support Team directly, who will be happy to help! You can find all our contact methods and their operating hours here: https://spr.ly/6425UMVQv ^CR at Samsung Support
2025-09-09
South Coast
CX
We are disheartened to see your Buds3 are not working to perfection, Robert. Sometimes a build up of dirt can stop sound coming through the Galaxy Buds, please try cleaning your Galaxy Buds. You can follow these steps to do that safely: 1. Remove the ear tip from the earbud carefully. Don't use force to remove the ear tip. 2. Clean the sensor, mesh and ear tip with a clean, soft cloth. 3. Clean the receiver with a cotton swab and dry brush to remove any foreign materials. 4. Reattach the ear tip onto the earbud when you've finish cleaning. Please note: do not use liquids, such as alcohol or soapy water, when cleaning the Galaxy Buds. If the issue continues, we'd recommend contacting our Support Teams who will get your Buds working again. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-09-02
Aberbeeg
CX
Thank you so much, Mrs Boz! We are over the moon to see how pleased you are with your new Galaxy Buds3! With their perfect design, they sit in the ear just right, allowing you to exercise and move around without the fear of them falling out! The quality audio provides crisp sound when listening to all your favourite music, streaming shows and films, or listening to fast past action while gaming! Plus, with the intuitive controls you can control the features and settings with ease! ^CR at Samsung Support
2024-09-03
Halifax
CX
We've reimagined the overall design of your Buds3 to make them look even more stylish than ever, but also more functional. Everything about them is also designed to be simple to use, right from when you pair them with any external device. The new blade design not only keeps you aware of the battery levels at all times, but also makes it much easier to navigate your playlists while on the go. The sound quality is our best to date, and will make sure that you heat every tone or syllable exactly as intended. It's great to see that you're loving them. ^DB at Samsung Support
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