Samsung mobile: Battery Drain Issue

Last Update Date : Jan 09. 2020



1) The content is only for devices purchased from India.


2) Images and steps may vary depending on Operating system. 

Turn off un-used optionsClick to Expand

Drag the notification panel and turn off Wi-fi, GPS and other other connectivity options when they are not in use. 

Battery drain issue
Decrease display brightnessClick to Expand

Decrease screen brightness by dragging down the notification panel since high brightness level may result in battery drainage. 

Battery drain issue
Turn off auto sync optionClick to Expand

We request you to turn off auto sync option, as it will stop the synchronization of device with server & reduce battery drainage. 


Steps to turn off auto sync option are:


1) Swipe down on the home screen to open notification panel.


2) Turn off Sync option.

Battery drain issue
Adjust screen timeout settingsClick to Expand
1 Tap on Settings .
Screen timeout settings
2 Tap on Display .
Screen timeout settings
3 Tap on Screen timeout .
Screen timeout settings
4 Select minimum screen timeout time.
Screen timeout settings
Close background running appsClick to Expand

Close applications when they are not in use by using the recent application button located to the left of home button.

Battery drain issue
Battery optimizationClick to Expand

Boost battery performance of your device by optimizing battery via Device Care option. 

Network fluctuationClick to Expand

If  mobile network fluctuates frequently or network signal is low in your area, it might result in battery drainage.

Safe modeClick to Expand

Please follow below steps to boot the device in Safe Mode:- 

1 Power off the device.
2 Now turn on your device by pressing the Power key . When Samsung logo appears, press and hold the Volume down key .

If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.

Note:- There are 3 different ways to exit Safe Mode:-

Hold Volume Down and Power key for at least 5 seconds to force the device to restart. 


Hold Power key and tap on Restart.


Drag the Notification panel. Select the notification Safe Mode is on and tap Turn Off on the prompt to restart the device.

Software UpdateClick to Expand

Kindly check by updating device software (if available). 

Reset deviceClick to Expand

Please check post  resetting your device.

Note:- If issue still persists , then visit Samsung authorized service center

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