Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Blanca

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WA20A3341GW/AX

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Dimensiones

  • Ancho

    686 mm

  • Alto

    1117 mm

  • Profundo

    744 mm

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Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Blanca
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Aspectos destacados

Lava más al mismo tiempo

Gran capacidad

Utiliza 25% menos de agua*

Aqua Saving

Suave cuidado para tu ropa

Agitador ActiveWave

Funciones

Lava más, ahorra más

Destacados

Gran capacidad

Gran capacidad

Lava más prendas al mismo tiempo, ahorrando tiempo y esfuerzo.

Aqua Saving

Aqua Saving

Ahorra agua, tiempo y energía con el ciclo Aqua Saving.

Agitador ActiveWave

Agitador ActiveWave

Evita que la ropa se enrede y dañe, para que disfrutes de un lavado más tranquilo.

Lava más al mismo tiempo

Gran capacidad

Lava muchas más prendas a la vez, ahorrando tiempo y esfuerzo. La lavadora cuenta con una gran capacidad, por lo que puedes añadir mucha ropa en una sola carga, incluyendo prendas grandes como un edredón king size. Así, puedes pasar menos tiempo lavando y más tiempo disfrutando.

Utiliza 25% menos de agua*

Aqua Saving

Ahorra agua, tiempo y energía con el ciclo Aqua Saving. Rocía agua en la ropa mientras se enjuaga, por lo que elimina la espuma y el detergente rápidamente. Además, ahorra hasta un 25% más de agua en comparación con un ciclo Normal. Así, puedes lavar mucho más rápido, usando menos energía.

*Basado en pruebas internas de WA3300A (AHAM, 8lb, nivel de agua: medio, temperatura del agua: fría), comparando el consumo de agua de un ciclo Aqua Saving y un ciclo Normal. Los resultados pueden variar dependiendo de las condiciones reales de uso.

Suave cuidado para tu ropa

Agitador ActiveWave

Evita que tu ropa se enrede y dañe, para que disfrutes de un lavado más tranquilo. La forma especial del aspa y el tamaño del agitador ActiveWave reducen los enredos de la ropa alrededor del pilar del agitador. Además, gira con suavidad y eficacia, por lo que produce menos vibraciones y ruido.

Self Clean

Auto Limpieza

Mantén el interior de tu lavadora higiénicamente limpio, mientras ahorras dinero. La Auto Limpieza elimina la suciedad y las bacterias causantes de olores del tambor. Mediante una combinación de remojado, pulsación y centrifugado de alta velocidad, mantiene todo extraordinariamente limpio. E incluso te notifica cuando requiere limpieza*.

*Proporciona una notificación después de cada 20 ciclos.

Tina Diamante

Tina Diamante

Protege la ropa de posibles daños. El diseño único "soft curl" de la Tina Diamante lava la ropa de forma muy eficaz y cuidadosa. Las crestas en forma de diamante son suaves incluso con las prendas delicadas. Además, los pequeños orificios de salida del agua también evitan que los tejidos queden atrapados y se dañen.

Control posterior

Control posterior

Controla tu lavadora de forma fácil e intuitiva. El panel de control posterior inclinado incluye una variedad de opciones, una pantalla digital y una rueda de desplazamiento que simplifica la selección de un ciclo. Al estar en la parte trasera de la lavadora, los controles son también fáciles de ver y están protegidos contra salpicaduras de agua.

Cómo medirla

Especificaciones

  • Capacidad de lavado

    20 kg

  • Tecnología de lavado

    Agitador ActiveWave

  • Especificaciones físicas

    686 x 1,117 x 744 mm

  • Peso neto

    57 kg

  • Capacidad de lavado

    20 kg

  • Color

    Blanco

  • Puerta

    Blanco

  • Pantalla

    LED

  • activ dualwash™

    No

  • Seguro para niños

    Sí

  • Término retardado

    No

  • Seguro de puerta

    Sí

  • Calentador interno

    No

  • Magic Dispenser

    No

  • Magic Filter

    No

  • Motor

    AC

  • Niveles de suciedad

    0 

  • Niveles de temperatura

    5 

  • Tecnología de lavado

    Agitador ActiveWave

  • Smart Check

    No

  • Nivel de agua

    4 niveles

  • Ciclos adicionales

    Aqua Saving, Auto Limpieza

  • Ropa de cama

    Sí

  • Delicados

    Sí

  • Uso rudo

    Sí

  • Normal

    Sí

  • Número de ciclos

    8

  • Número de opciones

    3

  • Opciones

    Seguro para Niños, Extra Enjuague, Solo Giro

  • Planchado permanente

    No

  • Lavado rápido

    Sí

  • Enjuague + Centrifugado

    Sí

  • Centrifugado

    No

  • Dimensiones netas (A x Al x P)

    686 x 1,117 x 744 mm

  • Peso neto

    57 kg

  • Dimensiones brutas (A x Al x P)

    750 x 1,182 x 788 mm

  • Peso bruto

    62 kg

  • Voltaje / Frecuencia

    120 V / 60 Hz

  • Material de la tina

    Acero inoxidable

Reseñas

Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Blanca

4.0

Recomendado por el 78% de los clientes.

Escribir una reseña
5.0 66%
4.0 9%
3.0 4%
2.0 3%
1.0 20%
Características 2.0
Rendimiento 1.0
Diseño 4.0
Valor 2.9
Resumen de reseñas generado por IA
  • Los clientes elogian la integración con la aplicación móvil para monitorear ciclos y recibir notificaciones cuando la ropa está lista.
  • Muchos destacan la operación silenciosa, construcción duradera y diseño elegante como signos de calidad premium.
  • La mayoría aprecia la gran capacidad de 4.7 pies cúbicos y la función Active WaterJet para eliminar manchas sin remojo.
  • Varios reportan problemas recurrentes con advertencias de desequilibrio de carga que impiden ciclos de centrifugado.
  • Algunos mencionan fallos mecánicos prematuros y problemas de confiabilidad a largo plazo.
Generado por IA a partir de reseñas de clientes, que pueden incluir reseñas con incentivos.

Reseñas con imágenes y videos

Filtros

El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos los votos importantes, la reseña más reciente, imágenes y otras características que los lectores buscan en sus reseñas.

Ordenar

Filtros

223 Reseñas

Maricita
5 (9,999)

2025-08-15

México

5 (9,999)
Tengo esta lavadora desde 6 meses atrás y había leído comentarios negativos en cuanto a sus funciones y lavado, hasta ahora no he tenido ningún problema, deja mi ropa limpia, incluso si olvidé meter alguna prenda o poner suavizante puedo pausar y continuar el ciclo sin ningún problema, es muy práctica, toma su tiempo como cualquier otra lavadora, pero en general estoy muy satisfecha con mi compra, tiene un buen tiempo de centrífuga lo cual permite que tu ropa seque en menos tiempo.
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Recomiendo este producto.
Útil?

Calidad del producto

5 (9,999)

Valor

5 (9,999)
Respuesta de Samsung:
2025-08-26

Samsung

Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Aprovecha al máximo tu nuevo equipo Samsung! Consulta tips de uso para tus productos o contáctanos para conocer más sobre tus nuevos productos en [https://www.samsung.com/mx/support/]

Criztabel
1 (9,999)

2023-04-23

Estado de México

1 (9,999)
No tiene atrapa pelusa, Orta cosa es que me ha dejado la ropa blanca inservible, con manchas cafés como si fuera óxido y la lavadora la he comprado no hace mucho, decepción total y siento perdido mi dinero siendo que debe lavar no ensuciar y no es mancha de jabón que en todo caso sería blanca. Y no me deja adjuntar las fotos
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Útil?

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Lizbeth84
2 (9,999)

2025-03-28

En México, Querétaro

2 (9,999)
Compré esta lavadora y la empecé a usar en febrero, no me convence, no me gustó porque no está lavando bien la ropa, las aspas no funcionan ni están como en la imagen te la describen, por lo tanto no lava bien la ropa. Me saca la ropa como llena de pelusa, parece vieja la ropa.
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Útil?
Publicado originalmente en Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Negra(WA21A3344GV_AX)

Calidad del producto

3 (9,999)

Valor

5 (9,999)
Respuesta de Samsung:
2025-04-07

Samsung

Hola, Lamentamos que el producto no haya cumplido con tus expectativas. Trabajamos continuamente para mejorar nuestros productos y servicios, y tus comentarios son muy importantes para nosotros. Si necesitas ayuda con alguna situación, por favor comunícate con nosotros a través de los canales de atención disponibles en el siguiente enlace: [https://www.samsung.com/mx/support/#contact]. Estamos aquí para asistirte y resolver cualquier inconveniente.

Sevan
1 (9,999)

2025-06-26

Michigan

1 (9,999)
I’m extremely disappointed with both the Samsung washer I purchased and the customer service experience that followed. The washer has never pulled hot water, which is a basic and essential function. I reached out to Samsung for warranty service, and they sent a technician. Shockingly, the technician claimed “there’s nothing wrong” – even though the washer still does not use hot water at all. It was clear that no real diagnostic was done. When I contacted Samsung’s customer service and warranty support team again, I was told “there’s nothing we can do about it.” This is completely unacceptable for a product that’s still under warranty and clearly malfunctioning. I trusted the Samsung brand, but this experience has been nothing short of frustrating. Poor product quality is one thing, but the lack of accountability and basic customer support is inexcusable. I will not be buying another Samsung appliance, and I strongly caution others to consider a different brand – especially if you expect your warranty to mean anything.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-06-30

SEA Care

We understand the importance of a working washing machine in your household, Sevan. Let's help you out. Please refer to the resources below to rectify your washer's concerns. Please click the link and the hyperlinks and watch the embedded video for tips. Washing machine fills with the wrong temperature water: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149787215, to help our team locate your information when you message us. Have a great day. -John

Dbat7
5 (9,999)

2023-08-30

CROWLEY

5 (9,999)
[This review was collected as part of a promotion.] This is my first experience with an impeller type washing machine. So far I'm impressed. It holds a ton of laundry and it's great for my king size comforters and pet beds. The active water jet feature is nice for pre-treating but that is not a feature I see myself using very often. I do love the SmartThings app. That is going to come in very handy. It was easy to download and set up my appliances. I like that it lets you know how much time you have left on your cycle and it also has downloadable recipes that you can send to your washing machine to customize your wash experience further. Even my pet laundry comes out surprisingly clean.
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Recomiendo este producto.
Gaby-78
1 (9,999)

2025-12-03

México

1 (9,999)
Compré ésta lavadora hace dos meses y estoy terriblemente arrepentida, todo el tiempo marca error, no mueve la ropa en ningún ciclo, la ropa sale y huele a sucio. He tardado hasta un día completo con una sola carga. No centrifuga completamente aunque pongas el máximo. No es posible medir la cantidad de agua, y si quieres cambiar a otro ciclo tira toda el agua, lo cual es un desperdicio, no sólo de agua sino también de detergente. Es un engaño. Encima de todo no logro contactar con la tienda para hacer la devolución porque me tienen en espera y no entra la llamada. Estoy por poner una denuncia en el consumidor. Estoy muy molesta.
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Útil?
Publicado originalmente en Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Negra(WA21A3344GV_AX)

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Respuesta de Samsung:
2025-12-08

Performance Team

¡Queremos ayudarte! Para poder hacerlo, pedimos que te comuniques a nuestra línea de Atención para nuestra Tienda en línea Samsung al teléfono: 800 726 7864 opción 1 (de lunes a domingo de 8 a.m. a11 p.m) o a través del Chat, por el siguiente enlace: [https://www.samsung.com/mx/support/#contact]. Si tienes alguna otra duda, ¡cuenta con nosotros!

Anonymous
5 (9,999)

2025-10-31

SYRACUSE

5 (9,999)
[This review was collected as part of a promotion.] This new washer is really great. I tend to always be satisfied with Samsung products and this time is no exception. This washer is quite advanced over my older model. With the smart features it has a bunch of different wash cycles to choose from plus some you can customize and download. I love the connection with smart things in Samsung devices. I can check my phone to see how much time is left on the cycle and get an alert when done. A final point in this washer is that it doesn't come with the normal agitator in the middle which makes it easier and roomier to put your clothes in. And even though this use roomier them my older washer, these takes up less room in the laundry closet. Overall very satisfied with this washer.
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Recomiendo este producto.
wsiebert77
5 (9,999)

2023-08-14

Parker

5 (9,999)
[This review was collected as part of a promotion.] This washer does not disappoint. It is taller and slimmer than my old one, so it fits nicely in the laundry room. I'm a single guy, so I am really familiar with the normal washing mode. Since I have connected this washer to Smartthings, I can send laundry recipes and it helps me pick the appropriate mode. Wifi connection was easy to set up, and I got it connected to Smartthings quickly. The Smart Control allows me to keep an eye on cycles from my phone. The drum is nice and large, so I can easily fit bedding in. I love this washer so far, and I think I still have some learning to do. This has been a great addition to my Samsung/Smartthings ecosystem.
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Recomiendo este producto.
Cindysamples19
5 (9,999)

2025-09-30

Sugarland

5 (9,999)
[This review was collected as part of a promotion.] This washer has been a real game changer in our home. The drum is big enough to handle large loads, which means I don’t have to run as many cycles during the week. Clothes come out fresh and clean every time, even with bigger loads. It also runs more quietly than I expected, which is great since our laundry area is inside the guest bathroom. I used to think washers needed the big center agitator to really get things clean, but this design works even better without it. The controls are simple to use, and I really like getting a quick notification on my phone when a cycle is done or to see how much time is left. Even with the limited space we have, it fits perfectly, and the modern look makes the bathroom feel upgraded. The fast cycle is such a bonus when we do not have the full day to do laundry.
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Recomiendo este producto.
jkhydn
5 (9,999)

2023-08-14

Las Vegas

5 (9,999)
[This review was collected as part of a promotion.] This Samsung washer is a real beauty. Many cycles to choose from. I love the lid is soft closing. It has a beautiful tinted lid. It doesn't twist up your clothes. It has the built in waterjet, this is so convenient. I can reach the bottom taking the clothes out. Connection was very easy to smartthings. My Samsung machines are located in my garage so I am delighted to get notified when the machines are done. I think this is the nicest machine I have ever owned.
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Recomiendo este producto.
Jjeirles1
5 (9,999)

2023-08-30

Crowley

5 (9,999)
[This review was collected as part of a promotion.] I am quite impressed. You can put very large items in it no problem. I was surprised that it got our horse and dog laundry as clean as it does. We have never had an impeller type washing machine always the agitator type. It has a lot of cycle to choose from and the app is handy for keeping up with when it's done. We are really busy and sometimes we forget about the laundry and leave it in the washing machine for days at a time but with this app it sends you a message to let you know it's finished. The app was easy to set up and is pretty user friendly. I also really like the control buttons on this washer.
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Recomiendo este producto.
Yigael
2 (9,999)

2024-05-01

2 (9,999)
Tuve una lavadora Samsung que me duró 10 años, y esta, año y medio, y ya no centrífuga, que mala compra...
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Útil?
Publicado originalmente en Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Negra(WA21A3344GV_AX)

Calidad del producto

1 (9,999)

Valor

2 (9,999)
Respuesta de Samsung:
2024-05-07

Samsung

Hola, lamentamos el inconveniente que has encontrado en nuestro producto. Para resolver todas tus dudas y brindarte una solución, te invitamos a ponerte en contacto con uno de nuestros expertos, comunícate al 800 SAMSUNG (726 7864) opción 2 o a través de nuestros medios digitales ingresando a https://www.samsung.com/mx/ y chatea con nosotros.

MuayThaiJody
5 (9,999)

2025-10-01

Bayville

5 (9,999)
[This review was collected as part of a promotion.] I am very happy with this washer. The large capacity makes a huge difference , I can easily wash my king-sized comforter without struggling to fit it in, and since there’s no agitator in the middle, the load has more room to move around. There’s even a dedicated Bedding cycle, which is a great feature for bulky items. I also love the see-through lid because I can check on the wash without opening it. The display shows exactly how long each cycle will take, and there are plenty of wash cycles to choose from. One of my favorite things is how quiet this washer is compared to others I’ve had. Even with large or heavy loads, the noise level stays low thanks to the vibration control.
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Recomiendo este producto.
Vitoriobass
5 (9,999)

2025-10-28

Hermitage

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using this washer for a little while now and I’m really impressed. It fits a ton of clothes, which is great for our family of four, and it runs quietly. I also like that I can connect it to my phone to keep an eye on the cycles. Everything’s been smooth, clothes come out clean, and I haven’t run into any issues. It’s been a great buy, and I’d definitely recommend it.
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Recomiendo este producto.
Guadalupe s
1 (9,999)

2026-03-24

1 (9,999)
Asco de lavadora No la compren, no llena adecuadamente y te salen con que tú debes poner un presurizador y aparte llevar a un plomero para que mida que esté llenando. A 20 P.I.S osea!!!! Debieron decirme antes de comprar la lavadora que checara que mi agua llegará con esa capacidad a mi domicilio, los técnicos o ingenieros o secretarias son un asco para atender, los que me han hablado Te ponen 10 mil pretextos para no hacer nada y no hacer válida ninguna garantía Te retan a que vayas a Profeco, porque al final dicen estar amparados Llevo más de un mes con la lavadora y no la he podido usar porque simplemente no funciona adecuadamente dejando la ropa de arriba totalmente seca. No llenado adecuadamente y haciendo el ciclo como ella quiere y aún así me dicen que el problema es el agua Noooo la lavadora Ni una estrella se merece, pero te obligan a ponerla
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Útil?
Publicado originalmente en Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Negra(WA21A3344GV_AX)
GingerKulp
4 (9,999)

2023-10-03

Littleton

4 (9,999)
[This review was collected as part of a promotion.] This Washer has been wonderful. There’s plenty of space for even a Queen size comforter. With having a larger family, laundry is easy now. The SmartThings app adds to the level of convenience - I’m notified when the load finishes through our TV as well and app on our phone! The top load has a glass top that gives it a nice style point..
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Recomiendo este producto.
Kassi210
5 (9,999)

2023-08-14

Hampton

5 (9,999)
[This review was collected as part of a promotion.] As soon as I got this washer, I immediately connected it to my Samsung Smart Things phone app and my voice assistance service. I haven't had a new washer in over 7 years so I was really excited to have a smart device. I did have a little bit of a learning curve, getting used to a new appliance with more washing options. Therefore, one of my favorite features on the Smart Things app is Laundry Recipe. I can input what I want to wash and it will suggest the best setting to use. As long as my washer is on, it can then send the recipe to my washer. Another of my favorite features is using Smart Things to check on what cycle of the wash my clothes are on and how much longer it has. I can even use my voice assistant service to ask how much longer the load has to wash if I want to go hands free. Additionally, it does a great job of removing dirt, tough stains, and even odors from my family's clothing. I am so glad I chose this device! I highly recommend it!
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Recomiendo este producto.
Nickndew
5 (9,999)

2025-10-06

Crooksville Ohio

5 (9,999)
[This review was collected as part of a promotion.] The washer is pretty quiet for what washers are normally and it can hold a lot more than what it probably should without sacrificing on performance. All together this washer is absolutely a 10 out of 10 I definitely recommend!
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Recomiendo este producto.
Publicado originalmente en Samsung US
Beachygurl28
5 (9,999)

2025-01-17

Florida

5 (9,999)
[This review was collected as part of a promotion.] I love this washer. It is very efficient and saves money on water and electricity.
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Recomiendo este producto.
Publicado originalmente en Samsung US
TayTay
5 (9,999)

2025-02-03

Detroit Michigan

5 (9,999)
[This review was collected as part of a promotion.] I bought this a Month ago and it is durable and easy to operate.
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Recomiendo este producto.
Publicado originalmente en Samsung US
carrieob
5 (9,999)

2023-08-28

Lampasas

5 (9,999)
[This review was collected as part of a promotion.] We built a barndominum on our land out in the countryside of central Texas. It is a small place but due to our dogs and kids we realized quickly that we needed to be able to do laundry here. Unlike my original washer, this washer allows for multiple big blankets that our dogs get dirty and handles our comforters and blankets with no issues. I am shorter but don't have a problem getting laundry out of the bottom of the washer - this was my concern moving from a front loading washer to a top loading one! We also have a Samsung range that is smart things capable so we’re able to access using wifi. Pretty high tech. Set up was quick and easy (done by my husband!)
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Recomiendo este producto.
EbbyShark
5 (9,999)

2023-08-14

North Chili

5 (9,999)
[This review was collected as part of a promotion.] Pros: -This Washer is absolutely fantastic.It does an excellent job washing my clothes and linens (even my king sized comforter) as I would expect but some things that set it apart are: -The Active Water Jet is amazingly convenient and allows me to hand-wash some delicate items or work on stains before adding it to the wash without wasting water. -The see-through glass lid window lets me peek in and see how everything is going and make sure there aren't any problems. It is so much quieter than my other previous machines. -My favorite thing about this washer is the Samsung SmartThings App. I love that I can set up my cycle settings from my phone and send them to the washer. If the washer is on, I can even start the cycle from my phone if I have turned on smart control. Once I’ve started a wash I can see the status of where it is in the cycle from the app and how much time is left. My phone will notify me when it is done or if there are any changes to the cycle. -HomeCare is great to have because it helps keep my washer in the best working condition possible. It notified me when it was time to run a self clean and will let me know if there are any other maintenance issues. I love that it also has usage guides and instructional steps. -Laundry Recipe is a very useful way to determine the best cycle to pick by answering a few questions. My husband loves it too as it is like a cheat sheet for him. Cons: -The capacity is large enough for my king sized comforter, but it couldn’t handle my king sized mattress topper unfortunately. If the washer isn’t on, I can’t control it from my phone, so I will have to go to it and manually power it on. -If you aren’t tech savvy, setting up the SmartThings app and getting it all figured out may be a bit challenging. The simple things are relatively straightforward, but digging deeper to fully take advantage of all the functionality available to you can be confusing and may require extra assistance. -You can only access some features by using the SmartThings App, so if you don’t use it you are losing some functionality. Some washer settings are not available in the SmartThings App and are only available on the physical washer control pad itself like the Delay End and Pre Soak options. Overall, I am very happy with this washing machine and would highly recommend it if you are interested in a wi-fi smart washer with a fantastic app.
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Recomiendo este producto.
Anonymous
1 (9,999)

2024-06-02

México

1 (9,999)
Tengo un año con mi lavadora, según ahorradora de agua pero por cualquier motivo que se quede sin agua la poca que ya había llenado la vacía tirando el jabón que se le puso y para volver a programar y volver a ponerle jabón se tarda demasiado ni apagando y como a las dos semanas ya no jalaba agua caliente.
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Útil?

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Respuesta de Samsung:
2024-06-25

Samsung

Hola, lamentamos el inconveniente que has encontrado en nuestro producto. Para resolver todas tus dudas y brindarte una solución, te invitamos a ponerte en contacto con uno de nuestros expertos, comunícate al 800 SAMSUNG (726 7864) opción 2 o a través de nuestros medios digitales ingresando a https://www.samsung.com/mx/ y chatea con nosotros.

Samanta96s
3 (9,999)

2022-03-11

Cabo San Lucas

3 (9,999)
Acabo de adquirir el producto y no me gusto que no se pueda cambiar el tipo de lavado sin que tenga que vaciarse primero :(
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Útil?

Calidad del producto

3 (9,999)

Valor

3 (9,999)
Anonymous
5 (9,999)

2025-10-01

Indianapolis

5 (9,999)
[This review was collected as part of a promotion.] The sleek design with a moden twist gives this washer a very appealing look. Then you add in how the dial is so smooth and sleek as well, you think you have a winning washer... but wait! There is more! This washer is just a tad bit larger than my last one. Not by much at all. When you open the inside and see how larger and deep the load capacity is, you will be blown away! I am able to do our comforters with ease. What use to be 2 to 2 1/2 loads of laundry, I'm now doing one load!
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Recomiendo este producto.
howliteowl
5 (9,999)

2025-10-27

5 (9,999)
[This review was collected as part of a promotion.] This washer stands out for making the laundry process smoother and more flexible. With a generous 4.7 cu. ft. capacity it manages large loads great for families while the Active WaterJet feature lets you spray and pre-treat stains directly in the tub without needing to go to a sink. The smart connectivity means you can start a cycle or receive alerts from your phone. The design includes a soft-close lid and a modern, quiet motor, which helps for households where noise and space matter. It offers a good mix of smart features and everyday practicality, giving you more control and less hassle when tackling laundry.
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Recomiendo este producto.
Dolores
1 (9,999)

2023-02-06

Mexico

1 (9,999)
Que horrible lavadora, no tiene atrapa pelusa y toda mi ropa se inunda con el polvo, tengo que limpiarla después de lavarla. En qué cabeza cabe no incluir el atrapa pelusa siendo que sale cara la lavadora.
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Útil?

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Manskinu
5 (9,999)

2025-10-04

carol stream

5 (9,999)
[This review was collected as part of a promotion.] Weve had Samsung Laundry Unit in the past as well but this is a very nice and chic upgrade from what we had earlier. It is definitely quieter than my older machine and cleans my family's clothes very well. They come out smelling fresh and clean! There's a bunch of settings to choose from and the water jet (for hand washing) is an added bonus. The clear screen on top gives a birds eye view of the clothes being washed. I am a very happy buyer with this purchase.
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Recomiendo este producto.
LauraB
2 (9,999)

2024-01-20

México

2 (9,999)
La verdad dice muchas maravillas pero tiene mas cosas malas que maravillas. Si por alguna razón piensas dejar remojando tu ropa es imposible, porque al momento de poner play tira el agua... no hay manera de que pueda lavar con el agua que tiene. Si hay poca presión y no se lleno aun en el nivel mas bajo zaz te tira la poca agua acumulada. Luego le da la loquera y se bloquea a cada rato...segun el manual precionando los 2 botones por 3 segundos ese bloqueo se quita... pues nooooooooooooo. Desconectas la lavadora, la vuelves a conectar y sigue bloqueada. Le presionas de nuevo los dos botones como menciona en el manual y sigue sin desbloquear. No tiene la función de solo centrifugar. Ay noooo me super arrepiento de haberla adquirido. Y la pagina de Samsung no funciona ni el chat ni la opción de soporte.
Útil?
Publicado originalmente en Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Blanca(WA21A3341GW_AX)

Calidad del producto

2 (9,999)

Valor

2 (9,999)
Respuesta de Samsung:
2024-01-20

Samsung

Hola, lamentamos el inconveniente que has encontrado en nuestro producto. Para resolver todas tus dudas y brindarte una solución, te invitamos a ponerte en contacto con uno de nuestros expertos, comunícate al 800 SAMSUNG (726 7864) opción 2 o a través de nuestros medios digitales ingresando a https://www.samsung.com/mx/ y chatea con nosotros.

munifr
5 (9,999)

2025-10-10

Santa Clarita

5 (9,999)
[This review was collected as part of a promotion.] Another superior Samsung product that checks all the boxes Fast and furious and saves money As advertised exactly, very efficient and to the point; at the same time very versatile for all what we need laundry wise at home. The aesthetics are brilliant and very attractive to look at, for a busy house with 2 young children it has been nothing but a workhorse for all out tough stains food and mud and a like. Highly recommended. Thank you Samsung.
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Recomiendo este producto.
Logssvk
4 (9,999)

2025-06-03

Washington

4 (9,999)
[This review was collected as part of a promotion.] Overall great washer, would have given 4.5 but there is no option to give half star. On the pros it is smart/WiFi connected. Can control it via Smart things. It was automatically detected and was easy to paint and get notifications. On the washer performance, cleans well, haven't noticed any concerns. The only cons are the time it takes is slightly higher compared to other washers I owned, also seems to consume slightly more water .
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Recomiendo este producto.
Publicado originalmente en Samsung US
OldManEastman
5 (9,999)

2023-08-14

Aurora

5 (9,999)
[This review was collected as part of a promotion.] I had a washer that was ready to retire and stumbled across this campaign. I am so pleased with the way this washer takes care of my clothes. I have used a few of the cycles as well as the self clean function and they all have done amazing. I love the water jet to pre-treat as I have kids that are in sports and it helps with those small stains. I liked that when the washer thought it needed a self clean that it let me know to do that. I have also noticed how easy it is to use and I am confident that even my 12 year old is able to use it without instruction from myself. The washer is amazing and I know that it will last years to come and I will get clean clothes each and every time.
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Recomiendo este producto.
Molexsy85
5 (9,999)

2025-10-22

Lake Orion

5 (9,999)
[This review was collected as part of a promotion.] This washer has been absolutely amazing! Once it was installed and was able to be put to use we had 3 hampers full of clothes that needed to be washed. Without an agitator we can put so many more clothes than I have ever been able to in any other washing machine. I love that it has compartments for each cleaning solution you would use. Bleach in the front and a pull out drawer in the back for HE detergent and softener. There is also a jet sprayer that you can use to rinse out the cap of your detergent. The dial is self explanatory and easy to use. I like that it turns off when the cycle is complete. One of the best features is the fact that it has synced with my refrigerator and cell phone I have the laundry in the basement and cant hear when it is completed, and now I get a notification on both devices telling me when the washer is completed. I would buy this washer again and again.
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Recomiendo este producto.
Anonymous
4 (9,999)

2025-11-03

Richmond

4 (9,999)
[This review was collected as part of a promotion.] We recently purchased Samsung Smart Top Load washerwith active water jet. We have used the washer for a while now and very satisfied with our purchase. I find top loading very convenient to use. Selecting different cycles is very convenient and washing cycles do jot take forever. Only one issue is I think it's not very quiet. Not an issue for us since we have a separate laundry room.
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Recomiendo este producto.
KulpFamily6
5 (9,999)

2023-08-25

Littleton

5 (9,999)
[This review was collected as part of a promotion.] This washer has been amazing. We have 6 people doing laundry in our house and haven’t had any issues with this washer being run multiple times nearly every other day. There’s plenty of space for even a comforter and the SmartThings Samsung app just puts this washer over the top with regards to convenience - I’m notified when the load finishes through there as well as a fun song plays
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Recomiendo este producto.
George87
5 (9,999)

2022-02-09

CDMX

5 (9,999)
Tiene muy buenos ciclos de lavado y no hace tanto ruido.
Recomiendo este producto.
Útil?

Calidad del producto

4 (9,999)

Valor

5 (9,999)
Mans17
5 (9,999)

2025-10-07

Carol stream

5 (9,999)
[This review was collected as part of a promotion.] Our family of 5 loves it! We have two teenage daughters so you can imagine the amount of times we need to do laundry weekly! It is a blessing as its user friendly, helps us all do our own laundry individually and the clothes always come out smelling nice and fresh. We absolutely love our new unit by Samsung!
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Recomiendo este producto.
hnherdell
5 (9,999)

2025-10-14

Garden City

5 (9,999)
[This review was collected as part of a promotion.] I have used my new washer for about a week now and it has adequately cleaned my normal laundry loads of clothes, towels, bedding and even the rugs that my pets lay on. I don't really notice the sound besides when the water cycles out of it and I really liked it. It has so many settings. There are 10 wash settings which are straightforward and detailed enough to figure out how to use them. You can also change the water temperature, water level, and wash intensity according to the amount the clothes are soiled for most of the settings. I find that I prefer the quick wash since I'm often in a hurry for doing a normal load. One thing I particularly like is that the top loader door has a slow close function so that people don't jam their fingers! It's also worth mentioning that short users might need a step stool to be able to reach into the bottom of the drum when changing a load of laundry because it's deep! I can do twice the amount of laundry now in one load with this large capacity washer. It's perfect so far!
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Recomiendo este producto.
Tamesha82
5 (9,999)

2025-10-01

Clinton

5 (9,999)
[This review was collected as part of a promotion.] I love the Samsung Smart Top load washer. I love that i can start the laundry phone my phone as long as the smart control is turned on. The washer has a lot of setting for different typer of laundry and loads. My clothes came out clean and refreshed.
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Recomiendo este producto.
bcmadness
5 (9,999)

2025-10-12

Ramsey MN

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using the Samsung 4.7 cu. ft. Large Capacity Smart Top Load Washer with Active WaterJet in Brushed Black for a few weeks now, and I’m genuinely impressed. The large capacity easily handles bulky loads like comforters and towels, saving me time and effort. The Active WaterJet feature is a game-changer—it helps pre-treat stains right in the washer, which is super convenient. I also love the sleek brushed black finish; it adds a modern touch to my laundry room. The smart features make it easy to monitor cycles from my phone, and it runs quietly, even during spin cycles. Highly recommend for anyone looking to upgrade their laundry setup!
Recomiendo este producto.
Publicado originalmente en Samsung US
Anonymous
4 (9,999)

2025-10-10

Hermitage

4 (9,999)
[This review was collected as part of a promotion.] I love that the top of this washer is see-through. It holds a lot of clothes and I like having many wash options to choose from. I also like that there is nothing in the middle of the drum, leaving more space for clothes.
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Recomiendo este producto.
B Garcia
5 (9,999)

2024-07-23

Willis, TX

5 (9,999)
[This review was collected as part of a promotion.] Perfect addition to our Samsung appliance collection. Works seamlessly with Smart things. Plenty of features and prevents uneven loads. Very happy with it.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Cedric
5 (9,999)

2024-02-04

Jackson,Tn

5 (9,999)
[This review was collected as part of a promotion.] I bought this appliance during the Black Friday Sale and I Love My Samsung Set
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Recomiendo este producto.
Publicado originalmente en Samsung US
Ricki
5 (9,999)

2024-07-23

Denver

5 (9,999)
[This review was collected as part of a promotion.] good capacity with top load feature, quite and quick wash.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Anonymous
4 (9,999)

2023-08-14

Bixby

4 (9,999)
[This review was collected as part of a promotion.] This washer, the Samsung WA47CG3500AW, is great for a house full of kids. The adults benefit as well, because there are so many options for washing all of our laundry. The pre-washing feature is what I have been looking for all my laundry life without knowing it. Now I don't have to try to wash things out in the kitchen and then walk them to the washer. The machine is also so large that no matter how many sports practices, events or swimming parties my boys have been to, my washer kept up with the demand. The one difficulty is the depth. I am only 5'3", and there has been some struggling with getting to the bottom, but worth it all for the efficiency.
Recomiendo este producto.
Varo
1 (9,999)

2022-07-24

México

1 (9,999)
No me gustó qe no tiene filtro para la pelusa y qe no tiene opción de solo lavar A mi parecer esta muy fea para lo qe cuesta
Útil?

Calidad del producto

1 (9,999)

Valor

1 (9,999)
luigi2bad
5 (9,999)

2023-09-22

5 (9,999)
[This review was collected as part of a promotion.] We have been using this washer for a few months now and we have been blown away by it. First of all, it is very quiet and at times I forget it is going. Second of all, it does such a quick and great job of removing odors and stains from our clothing. Even considering it has been years since our last washer, it has been very user friendly and the Smart Things feature has been very easy to use. I love that we can keep up with our washer and dryer on our phones no matter whether we are home or not. Highly recommend!
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Recomiendo este producto.
Anonymous
2 (9,999)

2024-10-26

Playa del carmen

2 (9,999)
Tarda 3 horas en lavar, tengo la instalación de agua fria y caliente con muy buena presion.la lavadora anterior lavaba sin ningun problema. Ademas ya llamé a soporte y no me saben decir si pesa o no la.ropa, o si se pueden mover los valores predeterminados de agua y temperatura.....realmente no la recomiendo, porque ni los de soporte e samsung saben como funckona
Útil?
Publicado originalmente en Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Negra(WA21A3344GV_AX)

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Respuesta de Samsung:
2024-10-28

Samsung

¡Queremos ayudarte! Para poder hacerlo, pedimos que te comuniques a nuestra línea de Atención para nuestra Tienda en línea Samsung al teléfono: 800 726 7864 opción 1 (de lunes a domingo de 8 a.m. a11 p.m) o a través del Chat, por el siguiente enlace: [https://www.samsung.com/mx/support/#contact]. Si tienes alguna otra duda, ¡cuenta con nosotros!

DiegoPR
2 (9,999)

2023-06-07

Ensenada, B.C.

2 (9,999)
La lavadora es buena, sin embargo tiene varios detalles que no son prácticos. Por ej., que no se puede cambiar el ciclo sin antes vaciarse toda, que utiliza agua caliente aunque se le indique usar agua fría, que no se pueda saber con exactitud en qué parte del ciclo va, que no se otra abrir la tapa son pausar el ciclo, que no tenga un filtro que pueda uno limpiar, que el lavado "eco" de tambor utilice tanta agua, etc.
Útil?

Calidad del producto

3 (9,999)

Valor

2 (9,999)
Rjonrye
5 (9,999)

2025-10-22

Pittsburgh

5 (9,999)
[This review was collected as part of a promotion.] The Samsung 4.7 cu. ft. Large Capacity Smart Top Load Washer with Active WaterJet is a solid and efficient machine that makes doing laundry much easier. It has plenty of space for large loads, and the Active WaterJet feature is great for pre-treating stains without needing a separate sink. The smart functions are convenient, letting you monitor and control cycles from your phone, and it runs quietly and smoothly. Overall, it’s a reliable washer that delivers good cleaning performance and is easy to use.
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Recomiendo este producto.
Anonymous
1 (9,999)

2024-09-09

1 (9,999)
Lo compré hace más o menos 6 meses y ya dejo de hacer ciclos, es horroroso gastar dinero en una marca que promete calidad y durabilidad y sea todo lo contrario
Útil?
jaymeeB
5 (9,999)

2025-10-16

bayville

5 (9,999)
[This review was collected as part of a promotion.] I was so excited to see if I could wash my comforter easily and it did. I was so happy and it really got it clean. There is no center agitater to take up all the room in there. I has a lot of different programs to choose from and you can also download more from the SmartThings App. I like how I can connect all my appliances to the app too. It's really quiet and when I'm doing large loads or like towels, it doesn't walk like the last one used to. I'm really happy with it.
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Recomiendo este producto.
PEPEDCHUCHO
1 (9,999)

2022-05-17

MEXICO

1 (9,999)
MI ROPA SALE CON MUCHA PELUSA YA QUE NO TIENE FILTRO ATRAPA PELUSA.
Útil?

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Alan Hdz.
5 (9,999)

2022-04-29

Juárez

5 (9,999)
Recién comprado, me gustó mucho, me impresiona que sea muy "inteligente".
Recomiendo este producto.
Útil?

Calidad del producto

5 (9,999)

Valor

5 (9,999)
Mariyaindaw
4 (9,999)

2025-09-30

Richmond

4 (9,999)
[This review was collected as part of a promotion.] I bought the Samsung 4.7 cu ft top load washer with active smart jet technology. It has been 2 weeks of us using the machine and I am quite satisfied with the washer. Washed well, not extensively long washing cycles and my clothes come out pretty clean. Washer capacity is really good. I am overall happy with the washer except that I would have preferred if it was more quiet. Although I have placed it in a separate laundry room so it isn't much of a problem for me.
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Recomiendo este producto.
Anonymous
5 (9,999)

2025-10-22

North Las Vegas

5 (9,999)
[This review was collected as part of a promotion.] This washer has been a life changer! My washer before sounded like shoes were tumbling inside when we were washing . This is the absolute best washer I have ever had. I love how big they are, so we can wash big loads instead of small ones. I also love the fact that it has the water jet feature. It really makes it easy to fill up buckets or hand wash something really quick if need be. I also love that once you are done with the water jet feature, the washer automatically drains the water out. The best part about this whole system is that you can control everything from your phone. It has been so nice not having to keep checking to see if my clothes are finished, or able to put clothes in the washer and start them when I’m ready. Overall, I am really impressed with the washer 10/10 for sure. I will definitely recommend to others.
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Recomiendo este producto.
Anonymous
5 (9,999)

2023-09-14

Georgetown

5 (9,999)
[This review was collected as part of a promotion.] We have a large family with 4 kids and 5 dogs. We do multiple loads of laundry per week of clothes and then additional loads of towels and blankets that are dirty with dog hair and dog stink! This washing machine holds multiple blankets at a time, which is a great time saver. It does not get unbalanced even when washing large comforters. It is nice to be able to set the Soil level and I also have used the Heavy Duty, Deep Wash and Bedding selections often.
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Recomiendo este producto.
Vivi07
1 (9,999)

2025-10-17

1 (9,999)
Tengo una semana con el producto y esta pésimo, pensé que por ser Samsung sería una experiencia buena, sin embargo estoy sumamente decepcionada y desesperada, la lavadora es un asco, no lava bien, la ropa sale súper mojada a pesar de hacer su ciclo completo , después del ciclo le pongo centrifugar nuevamente y sale la ropa de la misma manera, empapada, existe alguna garantía por satisfacción del producto??? Está horrible, no la quiero
Útil?
Publicado originalmente en Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Negra(WA21A3344GV_AX)
Respuesta de Samsung:
2025-10-17

Performance Team

Hola, Lamentamos que el producto no haya cumplido con tus expectativas. Trabajamos continuamente para mejorar nuestros productos y servicios, y tus comentarios son muy importantes para nosotros. Si necesitas ayuda con alguna situación, por favor comunícate con nosotros a través de los canales de atención disponibles en el siguiente enlace: [https://www.samsung.com/mx/support/#contact]. Estamos aquí para asistirte y resolver cualquier inconveniente.

Isab16
1 (9,999)

2025-09-17

1 (9,999)
La peor lavadora del mundo! No la comprendo, en 3 años es la segunda vez que voy a cambiar amortiguadores
Útil?
Publicado originalmente en Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Negra(WA21A3344GV_AX)

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Respuesta de Samsung:
2025-09-17

Samsung

Hola, lamentamos el inconveniente que has encontrado en nuestro producto. Para resolver todas tus dudas y brindarte una solución, te invitamos a ponerte en contacto con uno de nuestros expertos, comunícate al 800 SAMSUNG (726 7864) opción 2 o a través de nuestros medios digitales ingresando a https://www.samsung.com/mx/ y chatea con nosotros.

Gpatt
5 (9,999)

2024-10-28

Elk Grove, CA

5 (9,999)
[This review was collected as part of a promotion.] I bought this Samsung 4.7 cu. ft. Smart Top Load Washer as a replacement to my old Samsung Washer which was producing old gunk when washing. It has good capacity with many top load settings. I like the Smart feature which notifies me on my Smartthings app when washing and cycle is done. The only issue I have is it is a little noisy but bearable compared to my old Samsung Washer. Overall it is a good washer and get's the job done!
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Recomiendo este producto.
Publicado originalmente en Samsung US
Amreea3
5 (9,999)

2023-09-08

5 (9,999)
[This review was collected as part of a promotion.] I had a washer that was ready to retire and stumbled across this campaign. I am so pleased with the way this washer takes care of my clothes. I have used a few of the cycles as well as the self clean function and they all have done amazing. I love the water jet to pre-treat as I have kids that are in sports and it helps with those small stains. I liked that when the washer thought it needed a self clean that it let me know to do that. I have also noticed how easy it is to use and I am confident that even my 12 year old is able to use it without instruction from myself. The washer is amazing and I know that it will last years to come and I will get clean clothes each and every time.
Recomiendo este producto.
Elijah2002
5 (9,999)

2023-10-11

5 (9,999)
[This review was collected as part of a promotion.] This is a great washing machine, and has a ton of great features. The cycles are easy to understand, and I like that you can adjust the water level for each load of laundry to make sure you aren't being wasteful. I like getting notified on my phone when a load of laundry is done. I also discovered that you can view alerts and status of the washer in the SmartThings app. This is so much nicer than our old washing machine.
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Recomiendo este producto.
Marinez
1 (9,999)

2025-09-07

1 (9,999)
la peor lavada del mercado deja la roma muy feo y tarda mucho en lavar si no tienes la bomba conectada cada rato se para por falta de agua, aun que la presión sea suficiente para la lavadora no. No la compren lo barato sale caro
Útil?
Respuesta de Samsung:
2025-09-09

Samsung

Hola, lamentamos el inconveniente que has encontrado en nuestro producto. Para resolver todas tus dudas y brindarte una solución, te invitamos a ponerte en contacto con uno de nuestros expertos, comunícate al 800 SAMSUNG (726 7864) opción 2 o a través de nuestros medios digitales ingresando a https://www.samsung.com/mx/ y chatea con nosotros.

Charchael
5 (9,999)

2025-11-21

Arcadia

5 (9,999)
[This review was collected as part of a promotion.] I love top load washers! They're easy to load up with clothing, and can fit a lot with each wash as well. The Samsung washer has been a great addition to our home. It's very easy to use, and what worked really well is it even has a setting for bedding. I look forward to try out all the different washer settings! I would definitely recommend a Samsung washer for anyone looking for their next washing machine.
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Recomiendo este producto.
Stephanie
2 (9,999)

2025-04-17

Minnesota

2 (9,999)
My husband bought me this washing machine about 6 months ago. It makes the most gawd awful noise when spinning. I have tried troubleshooting and replace the bearings but it still does the same thing. I barely have anything in the washing machine. No matter what I try it creates the same noise. I have never overloaded it. I keep the middle clear and arrange clothes or towels around the sides.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-04-22

Samsung Care

Hi Stephanie, We understand how frustrating it can be to have a noisy washer. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148860346) to help our team pull up your information when you message us. Thank you. -Ricardo

Jorge Z
1 (9,999)

2024-08-09

México

1 (9,999)
Al año empezó a fallar, se acaba la garantía y por repararla con su "servicio técnico" son casi 7mil pesos... Además de que tardaba mucho en lavar... No volvería a comprar una lavadora de esta marca...
Útil?
Publicado originalmente en Lavadora Carga Superior 21 kg Agitador ActiveWave color Blanco(WA21A3343GW_AX)

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Respuesta de Samsung:
2024-08-21

Samsung

Hola, lamentamos el inconveniente que has encontrado en nuestro producto. Para resolver todas tus dudas y brindarte una solución, te invitamos a ponerte en contacto con uno de nuestros expertos, comunícate al 800 SAMSUNG (726 7864) opción 2 o a través de nuestros medios digitales ingresando a https://www.samsung.com/mx/ y chatea con nosotros.

Lyndseylas
5 (9,999)

2023-08-18

Tulsa

5 (9,999)
[This review was collected as part of a promotion.] This is the best washer I have ever owned! It cleans better than any washer and has a huge capacity! My favorite function is the smart feature that allows me to control many of the options right from my phone! I highly recommend this washer to anyone looking g for a great washer than will thoroughly clean, has tons of options, looks great and has a large capacity!
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Recomiendo este producto.
bibi322
5 (9,999)

2023-09-08

Dallas

5 (9,999)
[This review was collected as part of a promotion.] We moved into an older home and are limited by space. Needless to say, our laundry room doesn't have a sink which we really missed. We didn't even know about one feature of this washer that has become our favorite. It has a spout where you can get a stream of water to come out into the tub! While not an actual sink, it is awesome for pre-soaking something and scrubbing out hard stains. With the Samsung app, we know when the load is done so we cant start another. Which also is less loads now with this increased capacity. This has been a great purchase and we look forward to doing laundry now!
Recomiendo este producto.
Mar12.
1 (9,999)

2026-03-29

1 (9,999)
Es horrible no funciona como debe, supongo q divido aque es ahorrado de agua no llena bien deja la ropa seca de arriba y sucia hice de todo para poder devolverla y nada solo te dicen q es una pena que te comuniques pero nunca te resuelven nada, puse hasta el presurizador de agua pensando q eso era y nada bueno he invertido mas tratando de que funciones lo único q pude hacer fue poner pausa y llenar manualmente pero aún así en el.ciclo de enjuague no es lo mismo es HORRIBLE NO LA COMPREN, tal fue mi desesperación que termine comprando una de dos tinas y lava súper bien deja tal vez sea un poco estar la pendiente de cambiar la ropa. Pero es mil porciento mejor Samsung no se hacer responsable de nada
Útil?
Publicado originalmente en Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Negra(WA21A3344GV_AX)

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Respuesta de Samsung:
2026-03-30

Samsung Brasil

Hola. Lamento esta situación y agradezco que hayas compartido tu experiencia. Queremos asegurarnos de brindarte el apoyo que necesitas. Te invitamos a contactarnos a través de nuestros canales oficiales para que podamos acompañarte y ofrecerte la mejor solución posible: https://www.samsung.com/mx/support/#contact Estamos aquí para ayudarte. Tu feedback es muy importante para seguir mejorando.

Juglenaut
5 (9,999)

2024-04-07

5 (9,999)
A very well excellently built washing machine from the ground up. Built to classic style standards of brands of namesake, this machine is Samsung built namesake. Excellent drum and basket guarding, fully encapsulated heavy duty drive motor, belt drive, the only thing I can see that would make this machine stellar is a recirculating pump lint trap and that will earn another star+. This machine is easy to balance and setup, super quiet and excellent washing cycles with an awesome step up drain and spin into high speed spin cycle. This machine will last a long time with proper maintenance.
Publicado originalmente en Samsung US
Dan b
5 (9,999)

2024-10-28

Massachusetts

5 (9,999)
[This review was collected as part of a promotion.] Upgraded from an old maytag washer, with no agitator it allows for twice the load size and is super quiet. Love it. And it give me a notification on my phone when laundry is done so I can continue my day to day tasks without forgetting about the laundry. All I do is hope it lasts atleast half the life of my old mayday did.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Karloo
1 (9,999)

2026-06-24

Washington State

1 (9,999)
This washer leaves HORRIBLE stains on clothes. I have ran the "clean cycle" every time it's recommended, and we have deep cleaned around the bottom drain area. It leaves 2" rust colored marks each load. It is especially noticeable on whites. It has ruined SOOO many clothes. Would NOT recommend this washer.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-07-07

Samsung

Hi Karloo, we understand how much you rely on your washer, and we'd like to help with the experience you've shared. There are a few things that can cause stains to appear on clothing, including iron minerals in the water supply. We've included a guide below with helpful tips to improve your wash results: https://www.samsung.com/us/support/troubleshoot/TSG10007319/ Thank you for doing business with Samsung. Jeffrey Samsung Care

DevonnB
5 (9,999)

2025-10-20

CLINTON

5 (9,999)
[This review was collected as part of a promotion.] The Samsung smart top load washer has various settings for different laundry types. I was able to wash my king sized comforter thoroughly which came out nice and clean. This washer also works with the smart things app which allows you to adjust the water level, temperature, and cycle types. This is a must buy.
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Recomiendo este producto.
Unsatisfied customer
1 (9,999)

2025-05-09

El Paso

1 (9,999)
I own this trash. It never runs a full cycle. Spin only will resoak clothes wasting water then get unbalanced again and you have to start over. Every time it stops it bangs around very loud. I changed the heating element to the dryer twice already. Third time was the charm. Don't buy this trash.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-05-12

Samsung Care

Greetings! It’s incredibly frustrating to deal with a machine that constantly disrupts your day instead of making things easier. We are here to help. I have shared a Samsung link below to help with your experience. The link has six checkpoints, you may skip the third since it applies to a front-load washing machine. The link has hyperlinks that can be visited for additional help. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149122703 to help our team pull up your information. Leo

Wckdz
4 (9,999)

2024-02-01

Tx

4 (9,999)
[This review was collected as part of a promotion.] I'm really happy with my new washer. Best one I've owned to date, even better than my smart LG. I love how all my samsungs communicate, so when my clothes are done ill never forget. All the features are perfect on this machine for my different clothes I need to wash. Definitely worth the buy
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Recomiendo este producto.
Publicado originalmente en Samsung US
Samsung user
5 (9,999)

2025-09-18

Jacksonville, NC

5 (9,999)
[This review was collected as part of a promotion.] Switched from a big front load washer to this model and was worried that I would not have as much room and would have to do additional loads. It has been great so far and does a great job of removing as much water as possible. Love the look and have received several compliments on it so far
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Recomiendo este producto.
Publicado originalmente en Samsung US
Lunden
1 (9,999)

2025-11-05

Alabama

1 (9,999)
This washer is junk. Do not waste your money on this. The only time it doesn’t end up unbalanced every spin cycle is when it’s empty. Small loads of clothes end up taking hours because it becomes unbalanced. And bedding… forget it. It’s so bad I’ll never buy anything Samsung again.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-11-07

SEA Care

Hello Lunden, We all know the frustration you experience with your washer. We are here to help you. Check out the link below for steps to take with your washer that becomes unbalanced and takes a long time to finish a cycle. To access the complete instructions, click on the embedded words and select "No" under "Did this resolve your issue?" for more details. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151254488) when you message us so our team can retrieve your information. Thank you. -Kimberly

Achimel1
5 (9,999)

2025-10-30

Arcadia

5 (9,999)
[This review was collected as part of a promotion.] I was so excited to have this Samsung Washer to use for our home. I've used both top load and front load washers, and after getting exhausted from cleaning damp gaskets and mold/mildew build-up, am glad to again use a top load washer. This washer was very easy to start using. There are many settings to help adjust the water level to accommodate the size of your laundry load. There are multiple presets, but you can download one as well. While some of the presets could benefit from more options to adjust (such as changing water temperature on some of these washes), over time it becomes more intuitive to use. We have two little ones, so we are constantly doing laundry. It's helpful that the washer is relatively quiet (make sure to adjust the legs so the washer is stable and will not shift during the spin cycle). You can also mute the device so it doesn't play a melody when it is complete. Overall, I've greatly appreciated the Samsung top load washer. I'd definitely recommend this for anyone looking for a new washing machine.
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Recomiendo este producto.
Jesus3195
2 (9,999)

2022-06-28

Manzanillo

2 (9,999)
Dejo de funcionar la bomba de drenado y nunca me enviaron al técnico
Útil?

Calidad del producto

1 (9,999)

Valor

2 (9,999)
Azulaaa
1 (9,999)

2023-05-31

Ciudad de México

1 (9,999)
Compré este producto hace unos 4 meses y ya no lava, ni centrífuga, no hay técnico ni persona que sepa programarla 😣😣😣😣
Útil?
Publicado originalmente en Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Blanca(WA21A3341GW_AX)

Calidad del producto

1 (9,999)

Valor

1 (9,999)
VILU ls
1 (9,999)

2023-02-13

México

1 (9,999)
Adquirimos la lavadora en diciembre y es fecha en que no logro que lave, ni siquiera llena. Horrible 😕
Útil?

Calidad del producto

1 (9,999)

Valor

1 (9,999)
NancyE
1 (9,999)

2024-03-20

Saltillo

1 (9,999)
A dos años de la compra ya la transmisión colapso y hay que cambiarla, 3500 por el cambio.
Útil?

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Respuesta de Samsung:
2024-04-16

Samsung

Hola, lamentamos el inconveniente que has encontrado en nuestro producto. Para resolver todas tus dudas y brindarte una solución, te invitamos a ponerte en contacto con uno de nuestros expertos, comunícate al 800 SAMSUNG (726 7864) opción 2 o a través de nuestros medios digitales ingresando a https://www.samsung.com/mx/ y chatea con nosotros.

Iko B
1 (9,999)

2026-06-16

1 (9,999)
I DO NOT RECOMMEND THIS WASHER. While I don't have an agitator, the impeller version has very slow and gentle wash cycles that don't create enough water current for the clothes to be cleaned properly. I have calibrated and recalibrated but that makes no difference for the wash cycle power. The Heavy Duty, Deep Wash cycles, and Heavy soil settings also make no difference to the movement of the wash, they just add more time to the cycle. While the capacity of the washer is great, the slowness of the impeller seems like a big waste. I much preferred the power of my old washer.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-06-18

Samsung

Hello Iko B, It really sounds like you were expecting that strong, active wash movement you were used to, and having the cycles feel lighter and slower can come across differently than expected. This model uses an impeller system, which cleans by moving water and fabrics through the load rather than using strong back-and-forth agitation. Because of that, the motion can feel less forceful compared to traditional agitator washers, even though it’s designed to clean in a different way. If you'd ever like a closer look at how it's running, Samsung Care is always here to support you. Please keep this reference number for your records: 1152656086. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Your insight is genuinely valued. Rachel Samsung Care

Manny8107
5 (9,999)

2025-09-20

Hellertown PA

5 (9,999)
[This review was collected as part of a promotion.] Product works great after 2 months and loads come out very clean. Water jet is handy, and the slots for detergent and softener are handy. Alerts to my phone when laundry is done, is a cool feature,
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Recomiendo este producto.
Publicado originalmente en Samsung US
VBaby
3 (9,999)

2025-07-20

Fort Lauderdale, Florida

3 (9,999)
I just bought this washer 5 days ago. They only thing that I don’t like is the agitation. It’s not as strong and powerful scrubbing action as my previous washer. My Kenmore was more powerful and tough stains was easier to remove. Don’t like it is time consuming to wash a load of clothes, most cycles take a hour+ except for quick wash. Wish it was a little less time for doing a load of laundry. I like most of the features, great to be able to select my water levels too. Wish it was the same for timing of washing. Overall will recommend not a bad washer for the price tag.
Recomiendo este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2025-07-22

SEA Care

Hello there, We understand how you feel about the agitator on the washer. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150085287) when you message us so our team can retrieve your information. Thank you. -Kimberly

Kaleb861
5 (9,999)

2025-11-08

Lancaster

5 (9,999)
[This review was collected as part of a promotion.] This has got to be one of the best dryers in the world. The moisture detect with the smart washer capability makes this one of the best washers in the world. The first load I did with a big queen size fleece blanket I put it in the dryer after taking it out of the washer and it was like 8 minutes later I got a notification saying that the dryer had changed the time due to moisture settings and was done, and I'm thinking there's no way this queen size blanket is dry and under 10 minutes so I go check and the blanket is 100% dry. The fact that you can tweak the settings for your own soil temperature size and dryness to use on whichever load you want and the dryer saves these settings in the app is a big game changer. The only two cons I have with this dryer is the fact that you have to press the smart control button every single time you turn the dryer on so that you can control it from the app and the fact that the dryer doesn't have a light inside the drum like other dryers I've had in the past, this isn't a really big deal just a minor inconvenience. This dryer is definitely a 10 out of 10and I would recommend.
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Recomiendo este producto.
Negotiate08
5 (9,999)

2025-09-15

LaCrescent, MN

5 (9,999)
[This review was collected as part of a promotion.] Product is well put together and runs really well. Easy to use and does an excellent job on the clothes. It would be a nice feature to have a light in the drum.
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Recomiendo este producto.
Publicado originalmente en Samsung US
safxtacy
5 (9,999)

2023-09-08

Dallas

5 (9,999)
[This review was collected as part of a promotion.] We were die hard front load washing machine loyalists, but with a bigger household now, we have a lot more laundry nowadays. With this washer we were able to cut our loads of laundry down by 1/3! Not only does it fit more, it cleans A LOT better than any front oad we had. It has a soft close lid which makes sure that I don't slam it and wake the kids up and while running Samsung has done some magic to make sure it's as quiet as possible, which in an old house is crucial. There's a reason that top load washers are making a comeback and this unit answers as to why!
Recomiendo este producto.
Peaceful1
1 (9,999)

2026-01-15

1 (9,999)
This is the worst washing machine I have ever had! Constantly says that the load is unbalanced. Constantly have to spin it to get the water out. Why does the water have to be on in order to spin it a second time? There is a button for rinse and spin. I choose the spin only button and it still wants to fill with water. This machine wastes so much water. My bills are so high because of it! I don’t suggest anyone buy this. It takes a whole day to do one load. By that time I take the clothes out and have to ring them by hand and hang them to get all of the water out.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2026-01-16

SEA Care

Hello there, We understand the importance of a working washing machine in your home. Let's get this taken care of. Please refer to the resources below to address your concerns with your washer. Please click the link and the hyperlinks for tips. Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151854449 so our team can pull up your information when you message us. Have a great day. -John

apreal
5 (9,999)

2025-06-19

5 (9,999)
[This review was collected as part of a promotion.] Love the design and matte black color, great washer, works well, no complaints, very happy!
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Recomiendo este producto.
Publicado originalmente en Samsung US
ramtz72
5 (9,999)

2025-06-19

Central Texas

5 (9,999)
[This review was collected as part of a promotion.] Awesome smart washer that's real easy to use. Deep tub for extra large capacity loads.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Drill991000
5 (9,999)

2024-02-12

Marion Indiana

5 (9,999)
[This review was collected as part of a promotion.] I purchased this item recently, and my clothes have never been cleaner!
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Recomiendo este producto.
Publicado originalmente en Samsung US
Rachel L
5 (9,999)

2025-10-06

Columbus OH

5 (9,999)
[This review was collected as part of a promotion.] Great washer, love the app, it let's me know when the washer is done
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Recomiendo este producto.
Publicado originalmente en Samsung US
Me55
5 (9,999)

2024-09-30

Cleveland, Ohio

5 (9,999)
[This review was collected as part of a promotion.] I've had my machines for a few months already. Love them.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Anonymous
3 (9,999)

2024-07-12

Colima, México

3 (9,999)
Compré está lavadora hace un año, aparte de que tarda horas en un ciclo de lavado y llena super lento, ya no funciona, dejo de vaciar el agua y no exprime
Útil?
Publicado originalmente en Lavadora Carga Superior 21 kg Agitador ActiveWave y Aqua Saving Negra(WA21A3344GV_AX)

Calidad del producto

3 (9,999)

Valor

3 (9,999)
Respuesta de Samsung:
2024-08-26

Samsung

Hola, Lamentamos que el producto no haya cumplido con tus expectativas. Trabajamos continuamente para mejorar nuestros productos y servicios, y tus comentarios son muy importantes para nosotros. Si necesitas ayuda con alguna situación, por favor comunícate con nosotros a través de los canales de atención disponibles en el siguiente enlace: [https://www.samsung.com/mx/support/#contact]. Estamos aquí para asistirte y resolver cualquier inconveniente.

Nada
5 (9,999)

2024-10-28

Memphis, Tn

5 (9,999)
[This review was collected as part of a promotion.] I bought this 5 months ago and I am very very happy.
[D] Alternative Text [D] Alternative Text
Recomiendo este producto.
Publicado originalmente en Samsung US
JIGA
1 (9,999)

2023-08-16

Puebla, México

1 (9,999)
Tarda mucho en un ciclo de lavado, no es tan facil llenarla con manguera, ya que cada que inicia un ciclo tira toda el agua por lo tanto tampoco se puede ahorrar agua reutilizando la que tiene. Si le pides solo exprimir igual se tarda demasiado. No talla bien la ropa y en ocasiones la enreda. Muy MALA compra. EXIJO Reembolso
Útil?

Calidad del producto

1 (9,999)

Valor

1 (9,999)
Louis1996
3 (9,999)

2024-07-29

México

3 (9,999)
Lava muy bien pero tarda horas en llenar la tina y eso que tengo muy buena presión de agua, todo lo demás no tengo queja, no se cómo le puedo hacer para que llene mas rapido
Recomiendo este producto.
Útil?

Calidad del producto

4 (9,999)

Valor

4 (9,999)
Respuesta de Samsung:
2024-08-21

Samsung

Hola, lamentamos el inconveniente que has encontrado en nuestro producto. Para resolver todas tus dudas y brindarte una solución, te invitamos a ponerte en contacto con uno de nuestros expertos, comunícate al 800 SAMSUNG (726 7864) opción 2 o a través de nuestros medios digitales ingresando a https://www.samsung.com/mx/ y chatea con nosotros.

Rcn13
5 (9,999)

2023-11-08

Guatemala

5 (9,999)
Compre el producto el mes pasado y es excelente me encanta tanto que me dan ganas de volver a comprar
Útil?

Calidad del producto

5 (9,999)

Valor

5 (9,999)
Freshly
5 (9,999)

2024-07-15

Southwest

5 (9,999)
[This review was collected as part of a promotion.] This washing machine has been a gem for me and my needs! No issues whatsoever. It's quiet (so quiet, sometimes I need to be sure I started it). The app integration is seamless and is not intimidating or pushy. Most importantly, my clothes are clean and fresh. I started receiving complaints on how my old gym clothes smell. The only thing that changed is my new water softner and this amazing washer, a dynamic duo in my opinion! Just read the owners manual, follow the instructions explicitly, and register the manufacturer's warranty. Good to go!
Recomiendo este producto.
Publicado originalmente en Samsung US

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