Galaxy Buds2 Pro

Graphite
SM-R510NZAAASA

{{priceAnchor.priceWrapper.info.noLineOrignal}}

{{priceAnchor.priceWrapper.info.totalPrice}}
{{priceAnchor.priceWrapper.info.totalPriceMonthly}}

{{priceAnchor.priceWrapper.info.ceExchangePrice}}

{{priceAnchor.priceWrapper.info.orignalPriceAddText}}
{{priceAnchor.priceWrapper.info.lowestWasPricetext}}
{{priceAnchor.priceWrapper.info.orignalPrice}}
{{priceAnchor.priceWrapper.info.savePrice}}
{{priceAnchor.priceWrapper.info.disclaimer}}
Not for sale
{{price.anchorNaviAttr.text}}

Choose your Colour

Colour :
Galaxy Buds2 Pro
Graphite

{{item.name}}

{{item.summaryPrice}}

Samsung Reward points

Samsung Rewards points can be spent at Samsung.com. Not a member? You can join once you have completed your order and claim your points. Not already a Samsung Rewards member? Don't worry, you can join at checkout and get your Rewards points. Samsung Reward points are based on membership tier and max limit.
Samsung Rewards points can be spent at Samsung.com. Not a member? You can join once you have completed your order and claim your points. Not already a Samsung Rewards member? Don't worry, you can join at checkout and get your Rewards points.

{{rewards.formatted.totalPoint}}

{{rewards.rewardsDescription}}

{{price.priceWrapper.info.totalPrice}} {{price.priceWrapper.info.vatText}}

{{price.priceWrapper.info.orignalPriceAddText}}

{{price.priceWrapper.info.lowestWasPricetext}}

{{price.priceWrapper.info.orignalPrice}} {{price.priceWrapper.info.savePrice}}

Earn 5% back in rewards

{{price.priceWrapper.info.walkoutQtyText}}

{{price.priceWrapper.info.homeDeliveryQtyText}}

{{price.priceWrapper.info.salesPitch}}

{{price.priceWrapper.info.text}}

{{price.priceWrapper.info.text2}}

{{price.priceWrapper.info.text3}}

{{price.priceWrapper.info.shippingOrBack}}

{{price.priceWrapper.info.taxPriceDisplay}}

Not for sale
{{price.bespokeAttr.text}} {{price.containedAttr.text}} {{price.reserveInStoreAttr.text}} {{price.outlinedAttr.text}} {{price.wtbAttr.text}}

Sorry! This product is no longer available

{{calculator.emiAttr.text}}

{{upgrade.title}}

{{upgrade.learnMoreCta.text}}

{{upgrade.description}}

{{upgradeResult.displayModelName}}

{{upgradeResult.discountText1}}

{{upgradeResult.description1}}

{{upgradeResult.description2}}

{{offerFinance.title}}

{{offerFinance.learnMoreCta.text}}

{{offerFinance.description}}

{{galaxyForever.title}}

{{galaxyForever.learnMoreCta.text}}

{{galaxyForever.description}}

{{galaxyForeverResult.displayModelName}}

{{galaxyForeverResult.discountText1}}

{{galaxyForeverResult.description1}}

{{galaxyForeverResult.description2}}

Bezel_Choose your color

Customizable bezels sold separately

Choose your skin color

Customizable skin sold separately

  • {{item.name}}

    Out Of Stock

Modern Type

  • {{item.name}}

    Out Of Stock

Beveled Type

  • {{item.name}}

    Out Of Stock

Skin color

  • {{item.name}}

    Out Of Stock

{{shippingOrBack.shippingOrBack}}
{{deliveryMessage.deliveryMessage}}

{{tradeIn.title}}

{{tradeIn.learnMoreCta.text}}

{{tradeIn.description}}

You have maximum number of Trade-in in cart already. If you wish to add in Trade-in, please remove from cart.

{{tradeInResult.displayModelName}}

{{tradeInResult.discountText1}}

{{tradeInResult.discountText2}}

{{tradeInResult.discountText3}}

{{tradeInResult.discountText4}}

{{tradeInResult.discountText5}}

{{tradeInResult.discountText6}}

{{tradeInResult.specialDiscountText}}

{{tradeInResult.description}}

{{tradeInResult.contentText}}

Dealer stock quantity

You can check the stock quantity for each region

Please select city

Only {0} left in stock.

Sorry, this product is not currently available in selected city.

{{assuredBuyBack.title}}

{{newAssuredBuyBack.title}}

{{newAssuredBuyBack.learnMoreCta.text}}

{{newAssuredBuyBack.description}}

Please select Samsung Assured Buyback or no coverage

{{care.title}}

{{care.learnMoreCta.text}}

{{care.description}}

Please select Samsung Care+ or No to continue

  • {{item.specialText}}

{{warranty.title}}

{{warranty.learnMoreCta.text}}

{{warranty.description}}

{{warrantyResult.displayModelName}}

{{warrantyResult.discountText1}}

{{warrantyResult.description1}}

{{warrantyVd.title}}

{{warrantyVd.learnMoreCta.learnMoreText}}

{{warrantyVd.description}}

{{warrantyVdResult.title}}

{{warrantyVdResult.priceDisplay}}

{{delivery.headline}}

{{delivery.errorMessage}}

Apply

{{deliveryResult.priorityText}}

{{deliveryResult.mainText}}

{{deliveryResult.subText}}
Standard installation charges may apply.Click here for more details.

{{deliveryResult.decText}}

{{item.disclaimer}}

{{tariffOption.headline}}

Learn more

{{tariffOption.description}}

{{tariffOptionResult.displayModelName}}

{{tariffOptionResult.discountText1}}

{{tariffOptionResult.description1}}

{{tariffOptionResult.description2}}

{{tariffOptionResult.description}}

{{tariffOptionResult.price}}

{{tariffOptionResult.disclaimer}}

{{embedAddon.title}}

{{embedAddon.description}}

  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Out Of Stock
  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    • {{item.dotList1}}
    • {{item.dotList2}}
    • {{item.dotList3}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Out Of Stock
{{message.item.offerTitle}}
{{message.item.offerTooltip}}
{{message.item.linkText}}

{{message.item.tcCTAText}}

{{message.item.periodText}}

{{finance.item.emiText}} {{finance.item.emiText}}
{{finance.item.offerTooltip}}
{{finance.item.cta.label}}

Highlights

360 Audio

360 Audio

Sound experience

Sound experience

Intelligent ANC

Intelligent ANC

Fit

Fit

Features

360 Audio experience on Dolby Atmos

"24-bit audio support is just the start of some sweeping improvements."

Android Authority

Robert Tiggs

08/2022

"The Galaxy Buds2 Pro look like the Samsung earbuds we’ve been waiting for"

Digital Trends

Joe Maring

08/2022

From Digital Trends. © 2022 Digital Trends Media Group. All rights reserved. Used under license.

"The audio is crisp and clear across all levels with the earbuds getting nice and loud at the top end."

Sammobile

Adnan Farooqui

08/2022

"As top-end earbuds go, Samsung’s Galaxy Buds2 Pro seem to tick every box."

Stuff

Tom Morgan

08/2022

    • Ultimate Hi-Fi sound in your ear
    • Seamless connectivity
    • Comfortable fit
    • AI assistance right in your ear

    Galaxy AI is here

    Elevate your Galaxy AI experience with Galaxy Buds2 Pro. Now you have a translator right in your ear. Turn on the translation features on your Samsung Galaxy smartphone with Galaxy Buds2 Pro on. Make friends with no language barrier when talking face-to-face or over the phone.

    Face-to-face Face-to-face
    Face-to-face
    Over the phone Over the phone
    Over the phone
    Keep your Galaxy Buds2 Pro on, even when you need to use Interpreter on Samsung Galaxy smartphone. Hear the translation through the earbuds, while the other person listens via the paired smartphone's speaker. Enjoy smooth conversations without handing over your phone each time you speak.
    GUIs of Interpreter app can be seen, with translated English and Spanish onscreen. Between the GUIs are text and icons that indicate two-way translation through speakerphone and Galaxy Buds.
    *Interpreter feature requires Samsung Account login. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed. *Live Translate feature requires a network connection and Samsung Account login. Live Translate feature is only available on the pre-installed Samsung Phone app. Certain languages may require language pack download. Service availability may vary by language, country, region or carrier. Accuracy of results is not guaranteed. *Galaxy AI features are supported on Galaxy S24 Ultra, S24 Plus and S24 as of Feb. 2024. *Samsung Galaxy devices may require the latest software update to properly support Galaxy AI features. *Images simulated for illustrative purposes. Actual UX/UI may be different.

    SOUND EXPERIENCE

    The clear choice for quality sound

    A woman enjoying herself while DJing at a party with Buds2 Pro in her left ear.

    24-BIT Hi-Fi AUDIO

    Hear sound
    as it was intended,
    wirelessly

    The inside mechanics of the Galaxy Buds2 Pro.
    2-way speakers
    for wide frequency response     Woofer
    delivers deeper bass     Tweeter
    produces crisp treble

    24-bit
    Hi-Fi audio

    A purple Galaxy Z Flip 4 device on the left and a Galaxy Buds2 Pro earbud in the same color on the right.
    A fragmented 3D sound wave in a pointy zigzag waveform to indicate a less-smooth sound. 16-bit
    A smooth 3D sound wave in a flowy squiggly waveform to indicate a smoother sound experience. 24-bit

    Every note sounds like the real thing because clear audio starts at the source with your favourite Samsung Galaxy device. The updated Samsung Seamless Codec encodes the full 24-bit audio to decode on the Galaxy Buds2 Pro, maintaining that same 24-bit high-quality sound. 1, 2

    INTELLIGENT ANC

    Puts your
    playlist in focus

    Two white Galaxy Buds2 Pro earbuds paced one in front of the other using a short depth of field. The left ear bud is placed closer and appears blurry. The right ear bud is farther away and appears clear.
    Active Noise Canceling (ANC)
    is better than ever.

    Active Noise Canceling (ANC)
    is better than ever.     With 3 high SNR (Signal-to-Noise Ratio) microphones, the Galaxy Buds2 Pro tracks and eliminates more outside sound — even soft sounds like wind. 3

    Switching to in-person conversations is easy with Voice Detect.

    Two women laughing and having a conversation while facing each other. The woman on the right has a Buds2 Pro in her left ear.

    Simply start talking and Voice Detect will turn off ANC and activate Ambient sound — allowing you to clearly hear the conversation without removing your Galaxy Buds2 Pro. 3

    360 AUDIO

    Hear it like
    you're there

    A man showing a Buds2 Pro in his ear
    With intelligent 360 Audio, the sound feels more realistic. The 360 Audio with Direct Multi-channel (5.1ch / 7.1ch), Dolby Atmos ® and enhanced head tracking make every movement stay in sync — creating an immersive experience. 360 Audio can even pinpoint the direction of the sound as you move your head, giving you the spatial experience. 4, 5

    What is 360 Audio?

    360 Audio is a feature that pinpoints the direction of the sound as you move your head, putting your ears right in the scene.

    play
    Cone-shaped sound funnels are directed at a mannequin head from the left and right. Then, five funnels of sound face the head from all around. Next, the funnels transform into an orb that surrounds the entire head.

    360 AUDIO

    Activating is easy with Samsung Galaxy

    To watch videos with spatially aware surround sound, open the Galaxy Wearable app, go to 360 audio and tap the toggle to activate.

    • *Availability may vary depending on country, region, carrier or device.
    • *Image simulated for illustrative purposes.
    Step 1

    Open the Galaxy Wearables app and activate "360 audio"

    Step 2

    Turn on "Head tracking" for an immersive experience

    IMMERSIVE SOUND EXPERIENCE

    Sound on for deeper dimension

    With Dolby Atmos, movies and music move around you in a way they can't with standard sound. An immersive soundscape free from simple left or right channels surrounds you in details with direction. Grab your earbuds to try out 360 Audio and hear what you've been missing.
    • *For optimal experience, listen with earbuds or headphones on a device with Dolby Atmos support.
    • *Tracks are intended for playback in Atmos-supported environments for Dolby Atmos technology demonstration purposes only.

    Music

    play

    A vocalist, guitarist and percussionist perform together as they record music in a studio.

    Grab your earbuds to try out 360 Audio sound

    360 AUDIO RECORDING

    Capture the world as you hear it

    A young man holding his Galaxy Z Flip4 with the Galaxy Buds2 Pro in his ears is recording a moment using 360 Audio Recording.
    The Camera app is open and in video recording mode. A woman is playing tennis in the view finder.
    Now with just your smartphone and Galaxy Buds2 Pro, you can capture more precise sound. Turn on 360 Audio Recording so when your friends play your videos back, the hyper-realistic 360 sound will immerse them right into the action.
    • *Image simulated for illustrative purpose.
    • *360 Audio recording is available for Samsung Galaxy Z Fold4, Z Flip4 with Android One UI version 5.0 or later and must be paired with Galaxy Buds2 Pro.
    • *Enhanced head tracking and Direct Multi-channel is supported with Android One UI version 4.1.1 or later.

    360 AUDIO RECORDING

    Create videos with 360 Audio

    Before you hit record, go into your Samsung Camera app's advanced video options. Wear your Galaxy Buds2 Pro and tap the 360 audio recording toggle. Now you're ready to record 3D sound.

    • *360 Audio recording is available for Samsung Galaxy Z Fold4, Z Flip4 with Android One UI version 5.0 or later and must be paired with Galaxy Buds2 Pro.
    • *360 Audio and head tracking support may vary depending on the application and content.
    The Camera app is open. In the view finder, a woman is playing tennis. A circle indicates to tap video mode on the horizontal scrolling menu above the shutter button.
    The Camera app is open and in video recording mode. A circle indicates to tap the settings gear at the top of the screen.
    In Camera settings, a circle indicates to tap Advanced videos options.
    In Advanced video options, a circle indicates to tap the 360 audio recording toggle to 'on.'
    Returning to the Camera app's view finder, a small translucent box with text has appeared in the upper right hand corner that reads '360 mic' to indicate that 360 audio recording is currently activated.

    Hear from the creators

    See how social media influencers use 360 Audio Recording to pull their followers into the scene.
    • *For optimal experience, listen with earbuds or headphones on a device with Dolby Atmos support.
    • *360 Audio recording is available for Samsung Galaxy Z Fold4, Z Flip4 with Android One UI version 5.0 or later and must be paired with Galaxy Buds2 Pro.
    • *360 Audio and head tracking support may vary depending on the application and content.
    • Vlog & Social
      Play

      A young woman waits at a train platform. She takes out a Galaxy Buds2 Pro case and places the earbuds in her ears. In the camera app, 360 Audio Recording is activated. She checks her makeup in the selfie camera of her Galaxy Z Flip4. As the train pulls into the station, the 360 Audio Recording toggle is activated. She boards the train. Next, the 360 Audio Recording toggle is activated again as she waits at a crosswalk during the day. She is holding up her Galaxy Buds2 Pro cradle on her right hand. Suddenly, it changes from day to nighttime. She closes the cradle and crosses the crosswalk with her earbuds in her ears. Next, she is seen walking down a pedestrian tunnel, recording with her Galaxy Z Flip4. Next, she poses for the camera from a seated position. Next, she arrives home, puts her earbuds in the cradle, and jumps into bed to sleep. Samsung logo.

    • Music & Dance
      Play

      A young man touches his earbud in his right ear. Next, a group of young men including him are all seen together in a dance studio doing hip hop dance. Various angles and shots of them show them interacting with the camera in a dynamic way. Then the 360 Audio Recording toggle is activated. They film themselves dancing with the selfie mode on, using 360 Audio Recording. At the same time the view finder screen they're seeing is shown above the phone the man is holding up. The view finder disappears and they dance for the camera. Then they make circle and keep dancing. The 360 Audio Recording toggle is activated. Suddenly, they jump together and are transported back outside to a sidewalk. The 360 Audio Recording toggle is activated. They continue dancing down the street. Samsung logo.

    • Sports & Activities
      Play

      A young woman is sitting outdoors. She takes her Galaxy Buds2 Pro earbuds from the cradle and places them in her ears. Next, she is walking while carrying a skateboard in one arm and using her Galaxy Z Flip4 in the other. Using the camera app in selfie mode, she turns on 360 audio recording. At the same time, the 360 audio recording toggle is activated. She records herself posing for the camera, and then skateboarding in the park. There are various shots of her spinning on the skateboard and touring the park with the earbuds in her ears. The toggle is activated twice. She slowly stops and her back is seen to the camera. Samsung logo.

      Grab your earbuds to try out 360 Audio sound

      SEAMLESS CONNECTIVITY

      Your life
      in sync

      Two people lying next to each other on the ground. The guy on the left positioned upside down is facing the girl on the right, while the girl on the right is left side up with both their heads next to each other. Both are joyfully having a conversation with a Buds2 Pro in their ear. Both people also have a Watch5 on their wrists.

      EASY PAIRING

      Pop open
      and tap in

      Galaxy Buds2 Pro will automatically pop up on your Samsung Galaxy devices and are ready to connect with a tap. As simple as that.

      *Requires Samsung Galaxy devices with Android 10 and above or SmartThings application over 1.7.85 version

      Auto Switch on Samsung Galaxy Buds2 Pro intelligently detects mobile activity and seamlessly shifts its connection to your Samsung Galaxy phone, tablet and watch.

      Switching to answer the phone works even when you're connected to a Samsung TV. Once the Galaxy Buds2 Pro are connected to the Samsung TV via Bluetooth, there is no need to take the earbuds out to answer the phone. Incoming calls can be answered simply by tapping the Galaxy Buds2 Pro twice. 6

      SMARTTHINGS FIND

      Keep track
      of your buds

      Worried about losing your Galaxy Buds2 Pro? Don't. With SmartThings Find, you can trace your coveted Galaxy Buds2 Pro with the location detection feature. You can even do it with or without the case. 7, 8, 9
      An open white Galaxy Buds2 Pro case with one bud inside and the other bud floating outside the case.
      Walk away from your Galaxy Buds2 Pro and the integrated alarm is ready to let you know — your phone will send you a notification so that you don't accidentally leave them behind. 10

      ERGONOMIC DESIGN

      Style in tune with you

      FIT

      In your
      comfort
      zone

      A size comparison between the Galaxy Buds Pro and Galaxy Buds2 Pro.
      15 %
      size reduction
      5.5 g
      We redesigned the earbuds to be 15% smaller than the Galaxy Buds Pro to fit snugly in your ear.
      A lifestyle shot of a woman’s ear that has a Galaxy Buds2 Pro earbud inside.
      A closeup of the ear that has a Galaxy Buds2 Pro earbud inside.
      Enjoy a comfortable fit, thanks to the ergonomically designed earbuds. Enhanced wind flow technology helps reduce ear canal pressure and minimizes noise — for comfort and clarity. 11

      COLOURS

      Colours that
      set the tone

      Both the earbuds and cradle are available in a range of premium colours. Each bud is polished to a high gloss with a matte interior that feels soft against your skin.12

      Galaxy Buds2 Pro case and earbuds in Graphite.

      Galaxy Buds2 Pro case and earbuds in White.

      Galaxy Buds2 Pro case and earbuds in Bora Purple.

      Both the earbuds and cradle are available in a range of premium colors. Each bud is polished to a high gloss with a matte interior that feels soft against your skin. 12

      GALAXY EXCELLENCE

      Plays all
      the hits

      GALAXY EXCELLENCE

      Plays all the hits

      Two Bora Purple Galaxy Buds2 Pro earbuds are floating in the middle of the screen.

      Battery

      Get up to 5 hrs of continuous playtime with ANC on and up to 18 hrs in the cradle. 13, 14, 15

      Bluetooth 5.3

      BT 5.3 is available and LE Audio will be eventually supported. 16

      IPX7 Water Resistance

      Play on. Rain or shine. Galaxy Buds2 Pro is water resistant. 17, 18

      COMPARE

      Your next
      Buds are
      calling

      • Galaxy Buds2 Pro

        Open Bora Purple Buds2 Pro case with two buds inside charging.
        Open Graphite Buds2 Pro case with two buds inside charging.
        Open White Buds2 Pro case with two buds inside charging.
        Sound quality
        24-bit Hi-Fi
        2-way speaker
        ANC
        yes
        + 3 High SNR Microphones
        Ambient sound
        yes
        Voice Detect
        yes
        360 Audio 5
        yes
        + Support direct Multi-channel
        Water Resistance 17, 18
        IPX7
        Bluetooth ver.
        Ver5.3
        SmartThings Find 8
        yes
        + With/without case
        Auto switch 6
        yes
        Bixby Voice Wake-up 19
        yes
        Play time 13
        Up to 5hours (ANC on)
        Up to 8hours (ANC off)

      • Galaxy Buds2

        Open Onyx Buds2 case with two buds inside charging.
        Open Olive Buds2 case with two buds inside charging.
        Open Graphite Buds2 case with two buds inside charging.
        Open Lavender Buds2 case with two buds inside charging.
        Open White Buds2 case with two buds inside charging.
        Sound quality
        2-way speaker
        ANC
        yes
        Ambient sound
        yes
        Voice Detect
        no
        360 Audio
        yes
        Water Resistance 18, 20
        IPX2
        Bluetooth ver.
        Ver5.2
        SmartThings Find 8
        yes
        Auto switch 6
        yes
        Bixby Voice Wake-up 19
        yes
        Play time
        Up to 5hours (ANC on)
        Up to 7.5hours (ANC off)

      • Galaxy Buds Live

        Open Mystic Bronze Buds Live case with two buds inside charging.
        Open Mystic Black Buds Live case with two buds inside charging.
        Open Mystic White Buds Live case with two buds inside charging.
        Sound quality
        1-way speaker
        ANC
        yes
        Ambient sound
        no
        Voice Detect
        no
        360 Audio
        yes
        Water Resistance 18, 20
        IPX2
        Bluetooth ver.
        Ver5.0
        SmartThings Find 8
        yes
        Auto switch 6
        yes
        Bixby Voice Wake-up 19
        yes
        Play time
        Up to 6hours (ANC on)
        Up to 8hours (ANC off)
      Galaxy Buds2 Pro
      Galaxy Buds2
      Galaxy Buds Live
      Sound quality
      24-bit Hi-Fi
      2-way speaker
      Sound quality
      2-way speaker
      Sound quality
      1-way speaker
      ANC
      yes
      + 3 High SNR Microphones
      ANC
      yes
      ANC
      yes
      Ambient sound
      yes
      Ambient sound
      yes
      Ambient sound
      no
      Voice Detect
      yes
      Voice Detect
      no
      Voice Detect
      no
      360 audio 5
      yes
      + Support direct Multi-channel
      360 audio
      yes
      360 audio
      yes
      Water Resistance 17, 18
      IPX7
      Water Resistance 18, 20
      IPX2
      Water Resistance 18, 20
      IPX2
      Bluetooth ver.
      Ver5.3
      Bluetooth ver.
      Ver5.2
      Bluetooth ver.
      Ver5.0
      SmartThings Find 8
      yes
      + With/without case
      SmartThings Find 8
      yes
      SmartThings Find 8
      yes
      Auto switch 6
      yes
      Auto switch 6
      yes
      Auto switch 6
      yes
      Bixby Voice Wake-up 19
      yes
      Bixby Voice Wake-up 19
      yes
      Bixby Voice Wake-up 19
      yes
      Play time 13
      Up to 5hours (ANC on)
      Up to 8hours (ANC off)
      Play time
      Up to 5hours (ANC on)
      Up to 7.5hours (ANC off)
      Play time
      Up to 6hours (ANC on)
      Up to 8hours (ANC off)
      • *Availability of colours, sizes and models may vary by country or region.
      • **Audio play time tested by pairing a pre-production Samsung Galaxy Buds2 Pro/Galaxy Buds2/Galaxy Buds Live to a recently released Galaxy Smartphones with ANC On / Off settings. Actual battery life may vary and depend on usage conditions, settings, number of times charged, Bluetooth signal strength and other factors.

      ECOSYSTEM

      The connected power of Samsung Galaxy

      Galaxy Z Flip4
      Learn more
      Buy now
      Galaxy Watch5 Pro
      Learn more
      Buy now
      Galaxy Watch5
      Learn more
      Buy now
      Galaxy Z Fold4
      Learn more
      Buy now

      *Galaxy Z Flip4, Galaxy Z Fold4, Galaxy Watch5 and Galaxy Watch5 Pro sold separately.

      C C
      1. Samsung Galaxy device with One UI version 4.0 or higher is required.
      2. 24-bit audio support may vary depending on the application.
      3. Requires Voice Detect function to be turned on under settings on the Galaxy Wearable application.
      4. 360 Audio available only on Samsung Galaxy smartphones and tablets with Android One UI version 3.1 or later.
      5. Enhanced head tracking and Direct Multi-channel is supported with Android One UI version 4.1.1 or later. 360 Audio and head tracking support may vary depending on the application and content.
      6. Auto Switch feature only available on Samsung Galaxy smartphones and tablets with One UI 3.1 or later and Galaxy Watch4 series or later. Samsung Galaxy devices must be logged in to Samsung Account to enable Auto Switch feature. Auto Switch feature for Samsung TV is only available on Samsung TVs launched Feb ’22 or later after getting a firmware update from Jul ’22. Autoswitch with TV is only available for making and receiving phone calls.
      7. When the battery runs out, it tracks based on the last connected location.
      8. The SmartThings Find application is only available on Samsung Galaxy devices with Android 8 or later.
      9. SmartThing Find is not supported in China.
      10. To receive notification from SmartThings Find, you must turn on the notification under settings.
      11. 15% size reduction is compared to the Galaxy Buds Pro based on size volume. Ear tips size can be adjusted to increase comfort.
      12. Available colours may vary by country, region, or carrier.
      13. Earbuds provide up to 5hrs of play time with ANC on, while the case provides up to 18 hours of battery life when the case and earbuds are charged to 100%. Based on internal testing. Audio playback time tested by pairing a pre-production Galaxy Buds2 Pro to a recently released Galaxy smartphone with default settings including ANC on. Actual battery life may vary and depend on usage conditions, settings, number of times charged, Bluetooth signal strength, and other factors.
        *'Default setting' refers to the original setting for the Galaxy Buds2 Pro when it was first released, simply with the power turned on.
        *'Play time' refers to when the Galaxy Buds2 Pro are connected to the phone, streaming music.
      14. Play time may vary based on settings.
      15. The typical capacity has been tested under third party laboratory conditions. The typical capacity is the estimated average capacity considering the deviation in battery capacity among the battery samples tested under the IEC 61960-3 standard. The rated capacity is 58mAh (earbuds), 500mAh (charging case). Actual battery life may vary depending on the network environment, usage patterns, and other factors.
      16. Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with the earbuds. LE audio will be available later this year.
      17. IPX7 is based on laboratory test conditions for submersion in up to 1 meter of fresh water for up to 30 minutes.
      18. Charging case is not water resistant. If the earbuds are damaged, they are not guaranteed to be water resistant. If the earbuds or your hands are wet, they must be dried thoroughly prior to handling or placing into the charging case. If placed into the charging case without drying, the earbuds may be damaged.
      19. Bixby service availability may vary depending on country; Bixby recognizes selected languages and certain accents/dialects; Samsung Account log-in and data network connection (Wi-Fi or data network) required.
      20. IPX2 is based on laboratory test conditions for water is sprayed at 15° angle or less.

      Specifications

      • Earbud Weight (g)

        5.5 g

      • Bluetooth Version

        Bluetooth v5.3

      • Sensors

        Accelerometer,Gyro Sensor,Hall Sensor,Proximity Sensor,Touch Sensor,VPU(Voice Pickup Unit)

      • Number of MIC

        6 High-SNR (Signal-to-Noise Ratio)

      • Speaker

        Custom Coaxial 2-way

      • Ambient Sound

        Yes

      • Active Noise Cancellation

        Yes

      • Voice Detect

        Yes

      • 360 Audio

        Yes

      • AirVent

        Yes

      • Audio Codec

        SSC (Samsung Seamless Codec) HiFi,AAC,SBC

      • Bluetooth Version

        Bluetooth v5.3

      • Bluetooth Profiles

        A2DP,AVRCP,HFP

      • Auto Switch

        Yes

      • Accelerometer,Gyro Sensor,Hall Sensor,Proximity Sensor,Touch Sensor,VPU(Voice Pickup Unit)

      • Earbud Dimension (HxWxD, mm)

        21.6 x 19.9 x 18.7 mm

      • Earbud Weight (g)

        5.5 g

      • Case Dimension (HxWxD, mm)

        50.2 x 50.1 x 27.7 mm

      • Case Weight (g)

        43.4 g

      • Durability

        IPX7 Water resistance (Earbuds)

      • Removable

        No

      • Talk Time/Voice Call

        up to 14 (Earbud 3.5) Hours

      • Audio Playback Time

        up to 18 (Earbud 5) Hours

      • Earbud Battery Capacity (mAh, Typical)

        61 mAh

      • Case Battery Capacity (mAh, Typical)

        515 mAh

      • SmartThings Find

        Yes

      • Bixby Voice Wake-up

        Yes

      • Neck Stretch Reminder

        Yes

      SAR Information

      Reviews

      Galaxy Buds2 Pro

      4.1

      Recommended by 76% of customers.

      Write a review
      5 stars 63%
      4 stars 12%
      3 stars 7%
      2 stars 8%
      1 stars 10%
      AI review summary
      • The product offers excellent sound quality and effective noise cancellation
      • Some users have experienced issues with the fit and comfort of the earbuds
      • Some users have experienced occasional connectivity problems
      • The battery life is reported to be good
      • A number of customers feel the product is overpriced given the reliability concerns
      AI-generated from customer ratings & reviews, and may include incentivized reviews.

      Reviews with images & videos

      Filters

      Relevancy sort places the best reviews at the top, factoring in helpfulness votes, latest reviews, images, and other traits that readres look for in their reviews.

      Sort

      Filters

      1,095 Reviews

      PoKoJoE
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      4 (9,999)

      2022-12-16

      Fort Wayne, IN

      Colour : Graphite
      4 (9,999)
      They are good buds. I wouldn't put them on like the TOP TIER performance earbuds... but they do a good job. I like the progress they do. I have been using samsung buds ever since Gear IconX. I think they can do a better job on detecting the buds a bit faster as well. But im here for the sound quality. They are good for working out. They don't fall easily but the do fall eventually. I would put them the best if they were louder and had more deep bass. Either way they are good on detrcting voice close to you and battery life is great. Noise canceling can be better. Its getting to a good spot... but in MY OPINION not there yet.i still use them to work everyday. I like them.
      I recommended this product.
      Helpful?
      Cammoss
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      4 (9,999)

      2024-03-17

      Colour : Graphite
      4 (9,999)
      I bundled a pair of these with a purchase of a new phone and I'm glad I did. The buds are light and feel barely noticeable. They have a decent battery life and the convenience of the charging feature in dock, coupled with the display feature via the Wearables app is a nifty feature. The main attraction is the noise cancelling feature which can be activated within half a second at the flick of a switch. I've been to sporting events, concerts and on a crowded train and can hear music and video's fairly clearly. The only niggle, I wish the ear buds lasted slightly longer before requiring charging, but other than that, it is close to perfection.
      I recommended this product.
      Helpful?
      Originally posted on Samsung Australia
      bluesky
      5 (9,999)

      2022-08-31

      Auckland, NZ

      Colour : Graphite
      5 (9,999)
      Considering the predecessors and knowing that Samsung was not a strong competitor in the sound industry, I had quite low expectation on these buds 2 pro. However, I realised that I was wrong after listening to music with these. Compared to buds pro (1st gen), Samsung has made a huge progress in both comfort, sound and surprisingly, ANC. Both sound quality and ANC are really great and I couldn't feel any pain on my ears after wearing these a couple of hours. The battery lasts long as well. In terms of ANC, I tested it on the bus and train, and it was very powerful to block the noise coming into the ears. Couldn't find a fault to be honest... love it and glad that AKG did excellent job on tuning the sound.
      I recommended this product.
      Helpful?

      Features

      5 (9,999)

      Performance

      5 (9,999)

      Design

      5 (9,999)

      Value

      5 (9,999)
      Dannyflydays0716
      1 (9,999)

      2024-01-03

      Colour : Graphite
      1 (9,999)
      The sound is good, the look and finish is good but the fit and comfort is terrible. It really is like night and day compared to the original buds. I like to listen to music/podcasts when I'm out and about, on my mtb or at the gym, and my buds are my go to, because they are small and compact. Unfortunately the new updated buds 2 do not want to sit in my ear, I will start a workout or go for a walk etc. And within minutes they start moving in my ear then they eventually fall out, due to this, I am constantly having to adjust them which then causes pain and irritation. Please can we go back to the older design, they really were perfect.
      Helpful?
      Originally posted on Samsung UK
      Response from Samsung:
      2024-01-03

      CX

      Thank you for taking the time to share with us this in-depth review about your experience with the Galaxy Buds2 Pro, Danny. While we are pleased to read that you are satisfied with the sound quality of these earbuds, with their amazing features and stylish look, we also appreciate that you are not finding them comfortable to wear; which is affecting the way you use them negatively. It is of the greatest importance to us to make sure you can make the most of your amazing earbuds with your everyday tasks and needs, when you are at home or outside, to keep you company when listening to your lovely tunes. Please follow this link where you will find our official Samsung video on YouTube with a step-by-step guide on how to wear the Galaxy Buds2 Pro correctly while also taking advantage of the included wing tips: https://bit.ly/HowToWearGalaxyBuds2ProCorrectly The set of wing tips that come with these earbuds will help you adjust their size to your ears to be able to wear them comfortably and safely every day. Nevertheless, we appreciate that you enjoyed the design of our previous models more compared to the Galaxy Buds2 Pro, and we will make sure to take your feedback on board, so we can use it to improve our future products and technology. ^CL at Samsung Support

      JimmyJames
      2 (9,999)

      2023-08-25

      New York

      Colour : Graphite
      2 (9,999)
      Not disgruntled. I love Samsung. However these buds are horrendous. They do get louder than the last buds. Granted. But there is no point if when you smile too hard they fall out. Forget about working out Regardless of ear tip size. Bluetooth Connects kind of... when they want. The tapping only was a bad Idea. These things need at least one button because the tapping is supremely unreliable. I constantly have to adjust if I just walk around with these on. Which of course inadvertently changes a setting. But when you WANT to change a setting, double tap etc....nothing happens. Finally The matte finish is not a good idea for earbuds. Imo
      Helpful?
      Response from Samsung:
      2023-09-14

      Social Commerce

      Hello JimmyJames, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love nothing more than to help our customers in any way we can to make the most of their user experience. With regards to the fit of your device, we do have available on our website conform foam ear tips that can help you with a more secure fit. You can turn off the touch settings if you are finding them more disruptive to your listening enjoyment. We have also included a link below to an article about the Bluetooth connectivity of your device. We have also included a link to the Samsung Support Team if you have questions or the information does not resolve your difficulty. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      Hamal66
      1 (9,999)

      2023-07-22

      Kentucky

      Colour : Graphite
      1 (9,999)
      Update: I'm reading and I see that Samsung claims to have interchangeable buds, at the same time customers say they don't have it, mine don't have it either so it makes me think that there is a very bad quality control of Samsung or they are selling used headphones.. what a shame, I also forgot to mention that the box is difficult to open especially at night (all its sides are the same) you have to keep turning it and trying until you open it, the same thing happens to charge wireless in the dark you can't tell if it's up or down Bottom line, this really is one of Samsung's worst products. keep your old headphones, don't waste your money and be happy
      Helpful?
      Response from Samsung:
      2023-07-25

      Social Commerce

      Hi Hamal66... Thank you for your thoughts on the Samsung Galaxy Buds2 Pro earbuds. Your opinion is appreciated as we continue to bring our consumers the best in design and functionality. Samsung earbuds come with small, medium, and large ear tips in the box. I've attached some videos from our YouTube channel that should help you better understand your new earbuds. Please feel free to contact Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany How to customize and use touch controls on your Galaxy Buds2 Pro and Buds2 | Samsung US How to change the ear tips on your Galaxy earbuds | Samsung US How to customize the noise control features on your Galaxy Buds2 Pro and Buds Pro | Samsung US Galaxy Buds2 Pro: Official Film | Samsung Galaxy Buds2 Pro: Bringing Dolby Atmos to Mobile | Samsung Galaxy Buds2 Pro: Active Noise Canceling with Voice Detect | Samsung smsng.us/Samsung-Support

      Junior
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      5 (9,999)

      2022-10-06

      Massachusetts

      Colour : Graphite
      5 (9,999)
      I got these about a month ago, traded in the first gen Buds Pro. I've been using galaxy buds since they were first released in 2019. Ive had 4 pairs and these are the best yet. The Buds pro never fit my ear properly, they used to hurt, and also fall out a LOT. The Buds2 Pro are amazing, they're comfortable and fit well, don't fall out my ear, and the sound quality is great. The one thing I wish that was better was the seamless connection amongst other devices that aren't from samsung. It works perfectly with my other samsung devices but I struggle a lot (even just trying to connect them normally) when it comes to my Dell laptop.
      I recommended this product.
      Helpful?
      Tempope
      1 (9,999)

      2022-12-26

      Colour : Graphite
      1 (9,999)
      At the start these earbuds were amazing, super comfortable and great bass without affecting the clarity of the music. HOWEVER, after the last update they BARELY have any volume to them even when being paired with a DAP that has an onboard headphone amp. They're the lowest volume headphones I have. Maxed out I can barely hear music let alone podcasts. Also not to mention there's a massive big with the wearable app. Nothing will connect or find devices anymore. It's a big problem for the price of these headphones. I use headphones at a fraction of the cost that are ten times more reliable than the these Samsung Galaxy 2 pro earbuds
      Helpful?
      Response from Samsung:
      2022-12-27

      Social Commerce

      Tempope, thank you for your feedback on the Samsung Galaxy Buds2 Pro. Please reach out to the Samsung Support Team, linked below, for assistance if you believe the recent software update has greatly affected the functionality of your buds. They can walk you through any process steps required to get your buds back to the functionality and sound you love. Thank you for being a Samsung customer. –Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      RossB
      5 (9,999)

      2022-12-05

      Colour : Graphite
      5 (9,999)
      I have had these Buds Pro2 earbuds for just over a month now, having upgrading from the Buds Pro. The sound difference is noticeable, having bumped up a notch from the originals. I bought the graphite color, and it is a matte finish. I prefer that to the gloss black that I had on the originals. These new Buds Pro2 are more comfortable, though I still cannot wear them all day. But the battery does last long enough if I wanted to, I’m sure. I need to go back and check if the weight was actually reduced. The sound suppression is slightly better as well, although that could actually come from the better fit. I am very glad that I upgraded to these Buds2 Pro!
      Helpful?
      Sang1nGalaxy
      5 (9,999)

      2023-11-17

      Mobile, AL

      Colour : Graphite
      5 (9,999)
      Received these as a gift close to a year ago exactly. The comfortable fit is just second to none. I was amazed at the sound quality all around. Personally, they sound immensely better than my "big-brand" headphones. Never had any problems, enjoyed all varieties of features. A few months ago, I had to let one go due to an accident & less than ideal location. Have yet to find anything that compares for me personally, nearly going as far to say that the 1 Galaxy Bud 2 pro is better for me, than both of anything else haha. Wrapping up, didn't know what to expect before trying them, & they ended up being better than I ever imagined.
      I recommended this product.
      Helpful?
      Benson
      5 (9,999)

      2023-11-26

      Colour : Graphite
      5 (9,999)
      I have had these earbuds for 6 months, they are a very good pair of earbuds. The noise cancelling isn't quite as good as the airpods pro 2, but they are still solid. Everything else about them is on par or above their competitor. The sound quality is absolutely amazing. It's a little on the more bass end of the spectrum. That being said, they are still the closest earbuds to the Harman target I have ever heard. They are simply amazing. The battery is acceptable, and the ambient sound is decent, but I think the fact that they sound so amazing and is all together in a small package makes them among the best earbuds I have ever listened to. Well done AKG and Samung!!
      I recommended this product.
      Helpful?
      unclesammmy
      3 (9,999)

      2023-05-14

      Colour : Graphite
      3 (9,999)
      Overall EXCELLENT value for money, BUT, the shape is so ODD that you cant get hold of them properly & 7 out of 10 time, you will end up dropping them as you cant hold them properly while putting on or taking out of your ear.Still cant get used to it after 3 months of use.. writing this review just after dropping them on hard floor.. again.. Samsung, please think of redeisigning these otherwise AWESOME piece of hardware that you have created. look at your rival products and learn from them, I dont think any harm if they look somewhat similar.. but it go a long way.. I dont want to damage them dropping time and again.
      Helpful?
      Originally posted on Samsung Australia
      ThisWillHelpU
      3 (9,999)

      2023-08-25

      Colour : Graphite
      3 (9,999)
      the good - the surround sound (gave 3 star just because of this feature otherwise maybe 2) - is comfortable even when used continuously for 4 1/2 hours (i was sitting in one place all through, so no clue if used when one is doing some physical activity such as run/jog or is on the move) the bad - at times makes noise when hair moves ever so slightly. -when anc is inactive this pair can be used for a little over 4 1/2 hours with volume set around 30%. -from 10% to 1% the battery drains in about a couple of minutes. - from 1% to completely discharge it takes about 8 minutes. -priced way too high for its performance.
      Helpful?
      Response from Samsung:
      2023-09-14

      Social Commerce

      Hello there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate you considering a wide range of features in your review and we would be more than happy to help you maximize your experience with your buds. We have included a link to the Samsung Support Team if you have questions but they can also work with you to determine if the battery of your device is functioning as intended. We have also included a link to the warranty information to help if you are still within that one year period. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

      Mike
      1 (9,999)

      2022-09-13

      Fairless hills pa.

      Colour : Graphite
      1 (9,999)
      i've had every pair of samsung earbuds. these are the same as the last pair, nothing different. noise canceling does not really work the way it should, i work in aviation and use noise canceling. these are not worth the price. i've tried to return and get my trade in back. there are a lot of bad reviews of this product from falling out of your ear, charge does not last, ear infection from the silicone, noise canceling not working. if you're looking for the best headphones that samsung make, get the samsung buds+ and stay away from everything else. i will be returning these for a full refund and leaving samsung forever. the products have been going downhill for awhile now.
      Helpful?
      Response from Samsung:
      2022-09-14

      Social Commerce

      Mike, thank you for your feedback on the Samsung Galaxy Buds2 Pro. In the Samsung Wearbles app you can easily adjust the settings on the buds to more accurately meet your needs in terms of the noise cancellation and volume. There is also some great information available on how to best fit the buds for comfort and security. You can also always reach out to our Samsung Support Team at any time to assist in troubleshooting any difficulty with the device. Please feel free to reach out to us at any time with questions regarding your Samsung products. –Elizabeth Customer Care+ smsng.us/Samsung-Care-Plus Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      Dadpool
      5 (9,999)

      2022-09-10

      Cullman, AL

      Colour : Graphite
      5 (9,999)
      i have used multiple ear buds in the past, to include a couple different galaxy buds. these are by far my favorite head phones that i have ever used. they have amazing sound quality, and the features babe cease to amaze me. they noise canceling starts working immediately, even so that it feels like it blocks outside sounds before you start any media. i also really love the ambient sound. the best is that you can set it to switch between the two as you start talking so you don't have to try and talk over your media. there are so many great features that i can't list them all here. well worth the money.
      I recommended this product.
      Helpful?
      hikerneil
      2 (9,999)

      2022-12-02

      Colour : Graphite
      2 (9,999)
      I bought these and have used them for the past 3 weeks. I love the sound. I love the way they fit in my ears and how they don't fall out. The controls are easy to use. However..... I cannot accept the horrible battery life. I go for long walks and long bike rides and I need them to last long enough for me to complete my exercise routine for the day. Unfortunately these ear buds won't last longer than about 3.5 hours. The first time they ran out I thought maybe I had done something wrong. It happened again yesterday after just 3.5 hours. I hate to return them, but they are going back today.
      Helpful?
      Response from Samsung:
      2022-12-06

      Social Commerce

      Hikerneil, we appreciate your feedback on the Samsung Galaxy Buds2 Pro. There are some settings that may be affecting the battery life of your device. However, if you believe the battery life isn’t working as intended, please reach out to the Samsung Support Team for assistance in troubleshooting or seeing what other options will be available. Thank you for being a Samsung customer. –Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      1stclass
      2 (9,999)

      2024-09-04

      Colour : Graphite
      2 (9,999)
      I bought the Buds2 Pro a year ago, and while the sound quality was great initially, the experience has been disappointing over time. After a couple of months, the left earbud started losing volume, even at max settings. Eventually, I lost the right earbud, leaving me with the left one, which has become so quiet that even the 'find my earbud' feature is barely audible. I've tried cleaning them and adjusting all volume settings on my device, but nothing works. Unfortunately, I can't adjust the volume via the Wearables app or touch controls without the right earbud. My main complaint is that the left earbud is now far too quiet to be usable. I’m not sure if this is a hardware or software issue.
      Helpful?
      Response from Samsung:
      2024-09-06

      Social Commerce

      Hi there 1stclass, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro with us. We understand how important your earbuds are to you every day. WE would love to help you troubleshoot the audio getting quieter over time with usage. We have provided links to two articles, one to help ensure your earbuds are clean and free of debris that might be causing this experience. We have also provided a link to an article to help you with the quiet audio you mention. We have also provided a link to the Samsung Support Team if these resources do not help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

      Starside
      3 (9,999)

      2023-11-10

      Colour : Graphite
      3 (9,999)
      Needed a new pair of earphones to replace my broken, overpriced pair of Bose ones that lasted me several months before just quitting on me, got a good discount on these and they work for the most part, but I'm a very active person so whenever I run, jog, or dance to my favorite song, these earbuds tend to easily slip out of my ear and whenever I feel it getting ready to slip out entirely, I have to stop and push it back in. Touch controls disabled because touching will pause the song, etc, etc. Good noise cancelling, the 3D audio is cool, but aside from that, if only they could just stay in my ear like my go-to Galaxy Buds+ that have treated me wonderfully for almost two years that I will def return to.
      Helpful?
      Response from Samsung:
      2023-11-13

      Social Commerce

      Hi there Starside, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the sound quality and features of your device. If you are having difficulty with the security of the fit, this device should have come with additional silicone tips in a few different sizes to help. If this isn't the case, we have provided a link below to the Samsung Support Team. We also have available on our website conform foam ear tips that will help with the fit as well. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      Juan P
      5 (9,999)

      2022-11-16

      Colour : Graphite
      5 (9,999)
      I am a headphone addict and while I also have other brands that I use for certain listening I would compare these to the AirPods for android/Samsung phone users. The sounds is well balanced or you can use the dynamic eq for a little more punch. the great thing about them vs orders buds is that you barely feel them in your ears and at least with my ears you can lay on a pillow with them with out having it hurt your ears. Everyone know the ambient mode for AirPods are the best but I have to say these come close, I don't think they are as good but solid and come close. All in all with trade in offer and the price I think they are a great deal for what you get. I mainly rock these all the time or my Sony WFs
      I recommended this product.
      Helpful?
      Marjohn56
      5 (9,999)

      2023-09-10

      London

      Colour : Graphite
      5 (9,999)
      So the tips gave out on my Sony buds whilst on holiday in Croatia, went into the only shop I could find and had a choice of Galaxy buds, Apple or Sony again. I've always been a Samsung phone fan through the years, they've never let me down, I also own some sennhieser headphones, old now but still sound good. These buds said sound by Sennheiser so I bought the Buds 2 Pro's and I'm blown away. Lighter, smaller, more comfortable than my Sony mx4's, excellent ANC and audio quality. I let my wife try them and she wanted them, sadly she's an iPhone user and would miss out as we could not get the iPhone app to recognise the buds, they work, but limited basic control. If I could give these buds six stars I would.
      I recommended this product.
      Helpful?
      Originally posted on Samsung UK
      Response from Samsung:
      2023-09-10

      CX

      Thank you for the incredible feedback, Marjohn! We are delighted to read how much you love your new Bed2 Pro. With a sturdy design and quality sound features, it's easy to see why you're so impressed! Enjoy! ^CR at Samsung Support

      Scott
      3 (9,999)

      2023-10-18

      Colour : Graphite
      3 (9,999)
      Phenomenal pair of earbuds with one major flaw; they lose sound constantly. I've had two pairs of these buds, and without fail, one of the two will eventually and suddenly get quiet to the point of being inaudible. The left bud in my second pair was unusable within a week of purchase. I switch to my other pair, and the right bud goes quiet wth an annoying buzzy quality to the audio within days. The fact that I would still give these buds three stars speaks to their other qualities: they are comfortable, sound great, and are some of the best noise cancelling buds I've experienced. I really want to love them but the constant sound issues are infuriating and unavoidable, which, for the price, is a deal breaker.
      Helpful?
      Response from Samsung:
      2023-10-19

      Social Commerce

      Hey Scott, thank you for taking time to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We have provided a few links to help you troubleshoot the audio difficulty you mentioned. These articles address a number of reasons this difficulty may be occuring, whether the buds may need to be reset, cleaned, or other reasons. If these articles do not help resolve this we have also included a link to the Samsung Support Team if you have need of further assistance. Thank you for being a Samsung customer. -Elizabeth Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      Tony
      Verified purchaser
      4 (9,999)

      2024-05-28

      Miami, FL

      Colour : Graphite
      4 (9,999)
      Buds2 Pro sound and feel good. The only issue that I have is having to readjust the position of the buds in my ears. I have the largest tips on which pass the sound test. They fit pretty well if I'm stationary. However, if I am on the move, I find myself having to readjust often and this is a pain when the touch controls are active. I hang up calls every time. I have to always turn off this feature with the Samsung Buds which is a feature I paid for, but never works out. I keep two pairs/brands of earbuds on me just because of this issue. The rest of the features are great!
      I recommended this product.
      Helpful?
      OneBigJames
      1 (9,999)

      2024-01-30

      Colour : Graphite
      1 (9,999)
      sounded great, loved them and the features, use them at work, for work but post gym, got them sweaty and and the left hand ear bud now is so quiet:( went through the wiki and nope have to send them off or drive to the centre of a city where i do not live and i bet the cost is desiged to make you buy another pair then the charger wouldnt charge the ear buds, annoyed i had to buy a second pair. last chance saloon here! i've a samsung; TV, love it, phone love it, just awesome and hate,it unavalability of spare parts (screens), earbuds, awesome but unreliable.Hmm. overall OK but could be so much better user experience? the user experience is putting me off samsung you pay for quality not to be ripped off. gutted.
      Helpful?
      Originally posted on Samsung UK
      Response from Samsung:
      2024-01-31

      CX

      Thank you for taking the time to share with us this review about your experience with the Galaxy Buds2 Pro, James. It is of the greatest importance to us to make sure you can continue enjoying the superb sound quality and smart features of these earbuds, when using them for work as much as for your leisure time. We appreciate that the left earbud has now become quieter than normal, and that the charger has stopped working. Furthermore, that you have tried some troubleshooting steps to fix these issues, although they were not successful. We strongly recommend contacting our Support Teams who will be more than happy to assist you with getting your earbuds back to their fully working conditions, so you can continue enjoying them to be happier every day. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support In the meantime, we would like to reassure you that all our Samsung products, including the Galaxy Buds2 Pro, are thoroughly tested at the time of manufacturing to ensure they meet our high standards of quality and durability. ^CL at Samsung Support

      jensou
      2 (9,999)

      2023-05-23

      Portland, OR

      Colour : Graphite
      2 (9,999)
      I'm really regretting trading in my my old Galaxy Buds for these. While the sound and noise cancelling are great, these things are SO uncomfortable. Maybe they work fine for people with larger ears, but for me, I think it's actually the very tiny seam between the inner and outer part that starts to cut into the ear. Why they had to change from the previous design, where you could customize the fit with different sized rubber pieces inside the concha part of the ear, baffles me. Seriously thinking of getting rid of them and going back to the older style. A waste of money.
      Helpful?
      Response from Samsung:
      2023-05-24

      Social & Commerce

      Salutations Jensou, We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. We also have the Comply Tips Designed for Galaxy Buds2 Pro that may remedy the way the Buds sit in your ear canal. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. The tips are also designed to fit in the charging case while charging. If you would like further assistance, please do not hesitate to contact Samsung Support when you have the available time to do so. Thank you for being a steadfast Samsung customer. - Debra smsng.us/Samsung-Support https://www.samsung.com/us/support/answer/ANS00082785/ https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community

      Matt488
      2 (9,999)

      2023-06-02

      Glendale az

      Colour : Graphite
      2 (9,999)
      Bad fit, if you're working out or in some kind of construction job these constany need to be adjusted, always falling out, guides don't help, Bluetooth is choppy, music cuts in and out periodically, never had that issue with previous version, if I answer a phone call through my watch sound won't go through my buds it'll go through my watch which I never had an issue with with the original buds pro, sound always went to my headphones even if I answered through my phone or my watch, you can't have just one headphone in for the ambient sound to work you have to have both, which is dumb since the original could do it, music does sound better, but every other feature took a step backwards, definitely not worth the orice
      Helpful?
      Response from Samsung:
      2023-06-05

      Social Commerce

      Hello there Matt488, Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. We also offer the Comply Tips Designed for Galaxy Buds2 Pro. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. Fun fact, these tips were designed to fit in the charging case while charging. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro disconnect from your phone often, it may be due to a poor Bluetooth connection or because you are wearing the earbuds incorrectly. You should check that the earbuds are properly inserted into your ears, that your Bluetooth connection is secure, and that your earbuds' software is up to date. Check out the Samsung article titled, "Galaxy Buds disconnect from phone often" for some helpful troubleshooting steps you can take in the privacy of your home to resolve your Bluetooth connectivity. Thank you for being an unwavering Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Warranty-Info smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00082785/ https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits https://www.samsung.com/us/support/troubleshooting/TSG01208805/

      Justin
      2 (9,999)

      2023-01-02

      Colour : Graphite
      2 (9,999)
      Got these to replace the original Galaxy Buds I purchased several years ago that have served me well. Fit is fine, software is fine pairing was easy. The battery on one of the Buds was defective out of the box. Since I purchased around Thanksgiving it was past the normal return period so the only option was to send them in for service. In about 2 charging cycles of use the sound was a vast improvement over the original buds and noise cancellation is good. The fact that one of the buds had a battery issue that didn't present itself until after the case had stopped charging them was concerning along with having to send a product in for service with only a few hours of use as opposed to getting a replacement sent.
      Helpful?
      Response from Samsung:
      2023-01-06

      Social Commerce

      Justin, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are so happy to hear you are enjoying the sound quality and ANC improvements over previous generations of Samsung Galaxy Buds. We are happy you will also get to continue to enjoy them once the difficulty with your buds has been taken care of. Thank you for being a Samsung customer. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      LukeCCC
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      5 (9,999)

      2023-03-14

      New York, NY

      Colour : Graphite
      5 (9,999)
      It took me a while before I figured out that I needed to use the bigger tips that came in the box so that the concealment is good. After that, it was a at least a 10-20% better noise cancelling performance than my gen 1 airpods pro; but sound quality is at least 30% better - bass is better, sound feels more substantial. The charge lasts longer too. Only issue is the funky touch control. There is quite often accidental touch when taking off my shirt for example. I have had this for 3 months, and I still find it not that convenient. But overall great product.
      I recommended this product.
      Helpful?
      ActiveGirl
      2 (9,999)

      2024-03-27

      NZ

      Colour : Bora purple
      2 (9,999)
      Bought item along with my new phone and I was happy with the sound quality however, I am not happy with the ear buds overall. They feel like they're going to fall out of your ear, and they do even if you're sitting around, do not recommend if you are looking for are buds for the gym. (I tried all bud sizes that came with the ear buds and it didn't change the fit, asked my partner to try them and he said compared to his earbuds he has they feel loose in ear).
      Helpful?
      Originally posted on Galaxy Buds2 Pro(SM-R510NLVAASA)

      Features

      3 (9,999)

      Performance

      3 (9,999)

      Design

      2 (9,999)

      Value

      2 (9,999)
      Nich0003
      5 (9,999)

      2025-01-20

      London

      Colour : Graphite
      5 (9,999)
      I love the sound quality and design of these buds. Definitely buying again
      [D] Alternative Text [D] Alternative Text
      I recommended this product.
      Helpful?
      Originally posted on Samsung UK
      Response from Samsung:
      2025-01-22

      CX

      We are glad to see that you rated the amazing Galaxy Buds2 Pro five full stars, Nich! The superb sound quality of these earbuds paired with their ergonomic design make them brilliant from start to finish! ^CL at Samsung Support

      Katie33
      1 (9,999)

      2024-01-24

      Colour : Graphite
      1 (9,999)
      I was so excited about this purchase because of the last pair of Galaxy Buds I had for over two years; the sound was great, the fit was great, and everything else. When I got this pair, I put them in; they didn't fit right, so I read and watched the video of how to put them in and even changed the earpiece from smallest to largest, and they continued to fall out, no matter how I twist-turn them. The sound is off, and it seems that people can't hear me when I talk, and I'm constantly repeating myself. I wish I could return these and get the pair I exchanged back
      Helpful?
      Response from Samsung:
      2024-01-25

      Social Commerce

      Hi there Katie33, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the fit of your device is and you can also perform a fit test with the buds in the Samsung Wearables App while you are connected. We have also included a link to an article to help with the call features of your device. Lastly, we have provided a link to the Samsung Support Team to offer further assistance if necessary to ensure your device operates as intended. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      MonsterSloth
      5 (9,999)

      2022-08-31

      Colour : Graphite
      5 (9,999)
      very good earbuds, the fit and anc is much better than the pros. below are my pros and cons: pros very good anc pretty comfortable, not as comfortable as my old galaxy buds plus but far better than the galaxy buds pro (for me). the pro's continually fell out, especially on the left side and i ended up having to return them due to causing a sore on my earlobe. good sound quality, i'm no expert but they sound pretty good for me, better than the galaxy buds plus and galaxy buds pro. i personally like the flat coloring, i got the graphite ones. cons the price, they're expensive. no longer allows amplified ambient sound. i really loved that feature on my pros and on the buds plus and it needs to be brought back for the buds2 pro.
      I recommended this product.
      Helpful?
      Anonymous
      2 (9,999)

      2023-09-09

      Tangerang

      Colour : Graphite
      2 (9,999)
      Baru 149 Hari sejak pembelian, produk mulai bermasalah dengan koneksi. Sering Dropout Right Channel, Audio stutter bahkan total connection loss. padahal HP tidak lebih 50cm dr IEM. Saat review ini ditulis, saya baru menghubungi CS dan disarankan ke SSC terdekat (Karawaci). Hari ini saya kesana, entah bisa klaim garansi penggantian produk sejenis. App dan Firmware sudah posisi terbaru, bahkan sudah uninstall dan RESET sesuai petunjuk CS. Duduk dalam rumah sepertinya baik-lancar tapi 2 hari terakhir kalau bepergian / dalam kendaraan, koneksi tidak stabil.
      Helpful?
      Originally posted on Samsung Indonesia
      Response from Samsung:
      2023-09-18

      Customer Service

      Kami memohon maaf atas ketidaknyamanan yang terjadi. Anda dapat langsung menghubungi kami melalui layanan Samsung Live Chat atau menginformasikan nomor pesanan dan nomor telepon Anda yang dapat kami hubungi ke kontak Customer Service kami. Email Customer Service Samsung : cs.care@samsung.com Whatsapp Customer Service Samsung : 0818 0215 5777 Anda juga dapat mengunjungi service center terdekat di kota Anda.

      Gizmo
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      5 (9,999)

      2022-12-05

      Rock hill, sc

      Colour : Graphite
      5 (9,999)
      I have to say, I was at first skeptical about the quality of the bugs from other product reviews. But since I was getting a deal on them I decided to give them a shot. I have to say what an awesome purchase. I typically only where one ear piece at a time with any heaphone buds. But the one sounds as good if not better than using two of another. However, the minute I used both buds at the same time. Wow! It was like that true movie theater experience. Not to mention the noise canceling while on calls. Its inanse. I certainly recommend these to anyone.
      I recommended this product.
      Helpful?
      electricbazza
      5 (9,999)

      2023-03-03

      New Zealand

      Colour : Bora purple
      5 (9,999)
      I bought these to replace my excellent Sony over ear noise cancelling headphones when I travel simply because they are more compact. I have been blown away at how good they are - the sound quality, the ANC, the tap features and the comfort. I typically hate in-ear buds, but I can tolerate these for a couple of hours at a time. My favourite feature is the ambient pass-through when you talk - super useful when you want to have a normal conversation ("thanks I'd like a water please"). The ambient mode make speech sound very normal and not at all 'canned'.
      I recommended this product.
      Helpful?
      Originally posted on Galaxy Buds2 Pro(SM-R510NLVAASA)

      Features

      5 (9,999)

      Performance

      5 (9,999)

      Design

      5 (9,999)

      Value

      3 (9,999)
      itsmitchell777
      2 (9,999)

      2024-05-08

      Wellington

      Colour : Graphite
      2 (9,999)
      Upgraded from my Galaxy Buds2 anout a week ago and wish I had just bought the standard model again. The sound quality is better on the pro model but the noise cancelling is atrocious. The ANC seems to filter low frequency sounds okay but high frequency sounds come through clear as day, anything from cars driving down the road to a rustling paper bag can almost drown out any sound playing. EXTREMELY disappointed in my purchase.
      Helpful?

      Features

      3 (9,999)

      Performance

      4 (9,999)

      Design

      1 (9,999)

      Value

      1 (9,999)
      Mar R
      5 (9,999)

      2024-02-09

      Concord, CA

      Colour : Graphite
      5 (9,999)
      I received this yesterday from Samsung, charged it, used it in the evening while gaming and watching a movie on my computer. I previously read reviews about these falling off your ear. I disagree, they sit properly in my ears, never had any discomfort. The sound quality is amazing, way better than I expected. The NC is way better than the previous AKG NC headphone I had. In addition, these are so comfortable, I forgot and did not notice they were still in my ear when I went to bed and had them on while sleeping. Was I worried due to some of the negative reviews before placing the order for this? - Yes, I was. But I figured some reviews are either fake or just bashing. I am happy with my purchase and do not regret getting these buds. 👍
      I recommended this product.
      Helpful?
      jasfiona
      4 (9,999)

      2024-04-11

      South West

      Colour : Graphite
      4 (9,999)
      I love these buds. Great sound. Battery life amazing. What more do you want? The comfort could be improved slightly. The only grumble is the amount of tips, (zero spare, just merely the choice of 3 sizes). It's very, very poor. These are a premium product, very expensive buds, but there's only one suitable pair of tips. They can easily get lost or damaged. Very difficult to buy replacements, in fact, it can only buy the 3 sizes again!! Waste of resources really the replacements ones are. Also, the tips themselves, once you push up to locate precisely in the ear to get the best sound and noise cancelling affect, the can move after a few minutes. The sound can be very severe and will startled whilst walking and getting into a groove
      I recommended this product.
      Helpful?
      Originally posted on Samsung UK
      Hans
      4 (9,999)

      2022-09-17

      Colour : Graphite
      4 (9,999)
      The build quality is worthy of the price. The feature set, too. The sound quality could have been exceptional if Samsung had bothered to bundle better eartips. The flimsy silicone tips Samsung always bundle provide very little passive sound/noise isolation. It is a bit annoying to know that I have to buy aftermarket eartips whenever I get a pair of Samsung earphones. The active noise cancellation would also benefit from a bit more customisation. Let us decide if we want the microphones to pick up external sound or not. It is a bit frustrating commuting and being forced to have a forced level of ambient sound sent through. Some people's voices can get annoyingly loud even when they're having a conversation five seats away on a noisy bus.
      Helpful?
      Originally posted on Samsung Ireland
      Erwin
      5 (9,999)

      2022-08-26

      Colour : Graphite
      5 (9,999)
      i got the galaxy buds pro initially and loved them. i got these and compared the two and the galaxy buds2 pro is way better. the fit is much better, it is smaller and fits better in the ear. the bass compared to the first one, is significantly better. it is more dominant but not overbearing. the mids and highs are clear and have room to hear everything. also, love the texture of these buds. it's smooth and the case has a satisfying snap when closing because of the stronger magnet. overall great upgrade. you will not be disappointed
      I recommended this product.
      Helpful?
      Fon22
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      4 (9,999)

      2022-12-05

      Las Vegas, NV

      Colour : Graphite
      4 (9,999)
      It's feature rich with gesture configurations, ANC (active noise cancellation), voice passthrough, easy switch in between devices,..... Audio quality is incredible to its size. As mentioned above, it's full of cool features. Noise cancellation REALLY works. Fits snuggly in your ear. At the same time you can easily forget you have it on, I STRONGLY advise against using it for long periods of time. I've found it overstimulates the creation of wax in your ear canal, which if not checked and lead to ear inflammation and/or infection.
      I recommended this product.
      Helpful?
      Jonny
      Verified purchaser
      4 (9,999)

      2024-10-04

      Colour : Graphite
      4 (9,999)
      The sound quality is excellent. The ANC is pretty good as well. The only thing I don't like about them is that if you do remove them from your ears to talk to someone, the sound starts playing through your phone's speakers instead of through the earbuds. This is very annoying and has no way of changing that in the settings that I can find. Sometimes you don't want the other person to hear what you're listening to, especially in a quiet environment. Samsung should really make this an option in the app. You make it to where the sound is subdued if you start speaking (not if another person starts the conversation), but sometimes you want to completely focus in a conversation and this hinders things. I would've given them 5 stars if not for this.
      I recommended this product.
      Helpful?
      samfitting
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      4 (9,999)

      2022-12-05

      Huntley, IL

      Colour : Graphite
      4 (9,999)
      This product is best used with Samsung phones and tablets to make use of all of its features. Had problems with fit but it is better with the smaller ear tips. Fit and security is good, but an ear clip option would make it great Lossless CODEC is Samsung only,,, would like to have other protocols added to allow these to be used with other devices (laptops...) The sound quality with the lossless CODECs is superb, but only on compatible Samsung devices Price is high, but you get what you pay for if you are in the Samsung ecosystem
      I recommended this product.
      Helpful?
      AutoTechNick
      2 (9,999)

      2023-12-18

      Medina, Ohio

      Colour : Graphite
      2 (9,999)
      I've been using samsung buds now for 2 years. I've had 4 pairs.... I had the case on my desk and my 2 year old had gotten ahold of them. Now I have no way to track the case... very disappointing that Samsung will let you track the buds but not the case. Just IMO I think that was an extreamly poor decision on Samsungs part. But at the same time they know they are small and can be lost and they wanna make money on ppl losing them.. so disappointing I'm a father of 3 with a dead end job like I don't have the money to drop 170 to 240 every time I lose them!!!!!! I literally have to use these every single day now a week before Xmas I gotta try to scrounge up money to replace something that's expensive like times are hard enough. #SamsungWhatAreYouThinking?
      Helpful?
      Response from Samsung:
      2023-12-29

      Social Commerce

      Hi AutoTechNick, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your buds are to you on a daily basis for both work and personal needs. We have provided a link to the Samsung Support Team to help with all available options for your case. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      Nonanonymous
      5 (9,999)

      2022-09-02

      Minneapolis, MN

      Colour : Graphite
      5 (9,999)
      bluetooth headphones have not been my favorite because of the muddled sound that can't be fixed in even the highest end headphones. bluetooth isn't capable of carrying full hifi sound. well, now, with these buds though, they finally can! they sounds incredible. to be able to listen to my favorite music and hear and feel the music so deeply that it gets emotional at times is brilliant. this is how music of all types is meant to be heard. i really like their fit too. very comfortable. great job samsung!! i've already recommended them!
      I recommended this product.
      Helpful?
      F15Mechanic
      4 (9,999)

      2024-01-18

      Colour : Graphite
      4 (9,999)
      The sound quality is great and the touch controls work great. You do have to be careful on which size plugs you choose. It comes pre-installed with the large installed. the other two size are in a small tube box in the package. Medium was my size and ordered replacement 6 pair package of medium only online. For walking they are great not so much while do any movement exercise. Sound quality is great on calls. You do have to unpair it from each device before using on another. But I only use it for my Samsung Phone, TV, and Computer.
      Helpful?
      Response from Samsung:
      2025-01-05

      R&R Team

      Thank you so much for your detailed review of the Galaxy Buds2 Pro! We're thrilled to see you’re enjoying the excellent sound quality and seamless touch controls. Regarding your concern about ear tip sizes, we appreciate you highlighting that. The Galaxy Buds2 Pro come with three sizes of ear tips to ensure a secure and comfortable fit. If you found that the medium size works best for you, that’s great! If you need to adjust further, we encourage you to experiment with the different sizes included in the package. A proper fit can enhance sound quality and improve overall comfort. We understand that while the Buds2 Pro is perfect for walking and, with a proper fit, intense activities. The Galaxy Buds2 Pro indeed have an IPX7 water resistance rating, making them suitable for light workouts. If you have concerns about staying secure during movement, consider using the included wing tips for a more snug fit. Regarding the need to unpair the earbuds from different devices before connecting, we recommend utilizing the “Quick Switching” feature. This allows you to switch between previously paired devices effortlessly without needing to unpair. Simply tap and hold the touch panel to cycle through your devices. If you're encountering challenges, make sure your Buds2 Pro is updated to the latest firmware for optimized performance. To do this, open the Galaxy Wearable app, navigate to "Earbuds settings," and check for updates under "About earbuds." We appreciate your insights about call quality. If you have any further questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

      CHR1S T
      1 (9,999)

      2024-03-22

      Colour : Graphite
      1 (9,999)
      The fit of these, compared to the original buds, is truly terrible. They will not stay in your ears if you do anything more than breathe! If you chew, excercise, move around, work etc. They will work loose. There is nothing to secure them in your ears, other than the silicone cover part. Previous buds secured much better, with a secondary part for the upper ear. Sound quality is good, but that's kind of irrelevant when they fall out. I will say, the smallest covers do feel slightly more secure, but then the sound quality is poor, bass is non existent, and background noise is much higher. Really regret changing to these from the original buds. While this review seems harsh, all the bells and whistles really mean nothing if they don't stay in your ears!
      Helpful?
      Originally posted on Samsung UK
      Response from Samsung:
      2024-03-24

      Samsung UK Reviews Team

      Thank you very much for sharing your feedback with us, Chris. We are very sorry to read that you are unhappy with the design of your new Buds2 Pro and find that they are falling out of your ears. To ensure the best fit, it may be that you need to change the size of the silicone ear tips that go inside your ear canal. Choosing the perfect size will ensure a snug fit. Inserting the Buds correctly can also help with fit. We recommend checking out this handy video guide on how to insert and use the Buds for optimal performance: https://spr.ly/6427ZGPgt. ^CR at Samsung Support

      yaoxuan
      1 (9,999)

      2022-09-02

      Colour : Graphite
      1 (9,999)
      ANC is not working at all. The ambient mode can be renamed to noisy mode. There will always be a very loud wind-like noise playing on your ear that is loud enough to make you cannot hear what people sitting around you are saying. it is no doubt long time exposed to this kind of noise will hurt my ear. Moreover, sometimes the left bud will play a very high-frequency noise of a sudden. Are you kidding me? As a late 2022 product, you can not even get a chance to compare it with Airpods Pro, which was released in 2019. I believe I have tried everything on my side. I have already tried all sizes of ear tips and tried to update the buds software to the latest. But the issues still exist. I am very disappointed, and so far I would never recommend anyone buy.
      Helpful?
      Originally posted on Samsung SG
      fallout buds
      2 (9,999)

      2024-02-10

      Colour : Graphite
      2 (9,999)
      I bought these in October after I lost my buds live. The sound quality is fantastic and leaps and bounds better than the previous buds I owned. The bad, they won't stay in no matter what. I changed all sizes of ear buds that came with it and after 15 to 20 minutes they slide right out. I upgraded to the recommended ear buds that have the two layers and now they will stay in for 30 minutes. Horrible fitment design. Samsung should have put a piece or sell a piece to sit in your outside ear to hold them in place like older models.
      Helpful?
      Response from Samsung:
      2024-02-12

      Social Commerce

      Hello Fallout buds, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the audio quality of this device. We understand how important the fit is to your continued enjoyment and usage of this device. We have provided a link to an article to help discover the optimal placement of your buds for a secure fit. You can also perform a fit test while wearing the buds and connected to the Samsung Wearables App. Lastly, we have shared a link below to the Samsung Support Team if you have additional questions regarding your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

      Rene
      5 (9,999)

      2022-09-11

      Colour : Graphite
      5 (9,999)
      Finally decided to grab it! First of all for those that intend to buy a few points. To me I was very surprise of the size which I love it. To be honest, sound is reasonably good. Compare to what I am owning a bragi with all futuristic features can't be compared so base on sound wasn't as good as bragi personally. Going to try to use it with my watch and bud for a run to see if it will dropped off lol. But so far I this still amazing. Got the black, tempting to get the white due to fear of yellowish down the road.  The sensation touch of the bud is smooth but felt a bit slippery maybe after a few used it will be come rough due to dust? Haha. But yeah overall got it at a good rate and still feeling good about it?! Enjoy if new owners going yo give it a try.
      I recommended this product.
      Helpful?
      Originally posted on Samsung SG
      SidAP
      1 (9,999)

      2023-08-27

      Colour : Graphite
      1 (9,999)
      Initially when I bought this product it was it was working very well. Somehow now I am facing an issues with the product. 1. The person on the call always complained by saying they were getting too much outside noise such as when I am on the train it captures the sounds of doors (closing and opening). 2. Another person on the call is not getting the good sound of my voice, I need to speak a bit louder than usual. I checked all the settings and everything, the device has the latest firmware I do not recommend to buy.
      Helpful?
      Originally posted on Samsung Australia
      Kate650
      1 (9,999)

      2024-01-24

      Pembrokeshire

      Colour : Graphite
      1 (9,999)
      Pretty mid all over. ANC wasn't great, as opposed to my boyfriends airpods and my old Sony headphones which completely blank out the sound of power tools/engines, I could hear them over my bud2 pros so loudly it was muddling the music. Fit is awful, aside from the way they sit in the ear being painful I couldn't keep them in with the regular buds, was having to adjust every few mins even after watching the Samsung video on how to fit them. They small buds fit fine and wouldn't fall out but the ANC didn't work at all then and the app said it was because they had a poor fit. Music quality is fine but nothing special especially not for the price. Had to turn the touch controls off when I was wearing a hat or had damp hair as they kept pausing or skipping tracks.
      Helpful?
      Originally posted on Samsung UK
      KES11
      2 (9,999)

      2024-01-03

      Colour : Graphite
      2 (9,999)
      I have a pair of Galaxy Buds+ I've been using for several years now. I bought the Buds Pro 2 wanting to upgrade. They sound amazing but unfortunately they do not fit in my ears. No matter what size of ear tip I try or what angle I insert them, I can't get a seal that blocks out noise. Even with the ANC on sound still comes through due to the fit. They do not appear to extend into the ear canal as much as my Buds+ and I think that's the issue. It's really disappointing because I had high hopes for them and they sound great.
      Helpful?
      Response from Samsung:
      2024-01-03

      Social Commerce

      Hello KES11, Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Typically, if your Galaxy Buds2 Pro don't fit right, you can simply swap the earbud tips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. The proximity sensor will automatically detect that you are wearing the earbuds when you put them on. Once this happens, they will turn on and emit a beep. If the proximity sensor does not make contact with your ear, the earbud may not work. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to attaining the perfect fit for your Galaxy Buds2 Pro, linked below. Please feel free to contact Samsung Support afterwards if you would like any further assistance. We're more than happy to provide you with further assistance. Thank you for being a treasured Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Warranty-Info smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00082785/

      PatRICK
      5 (9,999)

      2022-11-27

      Texas

      Colour : Graphite
      5 (9,999)
      I finally purchased the Buds Pro 2. I've owned multiple Buds in the past, Buds Live being my favorite, & Samsung continues to be the leader in innovation. Buds Pro2 are lightweight, finally waterproof, fit perfect in ear and sound great! Seamless connectivity to my Samsung Neo TV & my S22 Ultra 5G.alactus. My only dislike is I wish they offered more colors. it would be cool to have a red pair. I also like that the graphite color is a matte finish instead of glossy. Cant wait to see the 2023 lineup! #GALAXYGANG #TEAMSAMSUNG
      I recommended this product.
      Helpful?
      cris
      Verified purchaser
      3 (9,999)

      2024-06-29

      Colour : Graphite
      3 (9,999)
      i decided to buy the buds for their ability to translate conversations. what samsung doesn't clearly advertise is that 1) this only works on some galaxy phones, and 2) most importantly, translation only works on an active call. from the advert, it seemed like you can just put the buds in, and hear people around you who talk in their native language, for exemple if you're traveling. also, i feel like my previous buds pro fit better. lastly, if im paying you money for something, let me decide how loud i want the volume.
      Helpful?
      Response from Samsung:
      2024-07-01

      Social Commerce

      Hi Cris, thank you for sharing your experience with your Samsung Galaxy Buds2 Pro with us. We understand how frustrating it can be when you expect specific features and they do not operate as expected. Without knowing what phone you are currently using with your device and the compatibility with Galaxy AI, we have provided a link to the Samsung Support Team. These experts can work with you one on one with how the Live Translate feature functions and all the ways you can use these earbuds. We have also included a link to an article to help you with the volume of your device as well to ensure you have the best experience possible with your device. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

      MxPx
      3 (9,999)

      2022-09-10

      NY

      Colour : Graphite
      3 (9,999)
      was really exited about the new galaxy buds2 pro . pre-ordered it. i was thinking finally i could get rid of my ipod pro. after 2 weeks of testing, what a letdown. first, the anc is just not good at all. you can still can clearly hear conversations few feet away from you even when you have your music is playing. not ipod pro. second, seamless pairing is a joke. samsung could even get their own devices to pair smoothly. have s22+ and s7 tab. sometimes, i have yo try about 10 times before i can pair the bud pro 2 to those devices. it's just getting ridiculous. there are few things i like. 1. the shape and size, i like it better than ipod pro. i like the discreet design and weight. 2. colors. i like to have options to your own color. 3. the case is small.
      Helpful?
      Response from Samsung:
      2022-09-13

      Social Commerce

      MxPx, we appreciate your feedback on the new Samsung Galaxy Buds2 Pro. If you have the S22+ you can download the Samsung Wearables App and make adjustments to the settings of your buds from there that will adjust how much you can hear through with your music playing as well as some of the other sound preferences. If you download this app on to both of your Samsung devices that should also help with the pairing. Please feel free to reach out to us with any other questions regarding your Samsung products. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      TeePee
      1 (9,999)

      2023-11-02

      Colour : Graphite
      1 (9,999)
      Purchased to upgrade from my OG Buds. I love my OG buds but I upgraded because I wanted ANC and longer battery. ANC and battery are both great however the fit is horrible. Right ear buds fits ok (but not great). Left ear constantly falls out. I cannot get it to stay in for more than a few minutes which means I am constantly adjusting it. I have tried all the different tip sizes but none work well enough. Reading reviews everywhere it seems this is a common issue but Samsung's solutions are either not helpful or they tell you to buy different tips which is an unacceptable solution -you should not be forced to spend more money to fix such an issue. I have stopped using the new buds and have gone back to the OG buds which fit so much better. Long live the wing-tip design.
      Helpful?
      Originally posted on Samsung Australia
      Tony
      5 (9,999)

      2022-09-08

      Magnolia, Ky

      Colour : Graphite
      5 (9,999)
      as for feature packed they are the best i have ever used. i haveoddd ear size or shape i guess and find it a little hassle getting them in enough that i feel comfortable they won't come out. the different size tips doesn't really help the issue. my previous favorite earbuds were the beats pro and i absolutely loved the way the could be inserted in your ears as well as having the loop that go's around your ear almost making it impossible for one to fall out. would be a great feature to think about in the future.
      I recommended this product.
      Helpful?
      Vietec
      Verified purchaser
      4 (9,999)

      2024-07-18

      Dayton, OHIO

      Colour : Graphite
      4 (9,999)
      This is almost perfect. My primary complaints are that the "okay Google" feature does not even come close to reliably working, and when it does it cannot find half of my contacts. Further, the case is covered in a soft touch coating, which will eventually wear off and leave shiny spots (I actually just covered it on a Spigen though armor to prevent this). Now onto the good stuff: audio quality is top notch, and the features are pretty neat when they work. It does take a second or so for them to recognize that someone is talking to me, then tones itself down. The translating feature requires that you use their translator app. The fitment is great, i do not seem to get as sweaty in the ears with these compared to my last set of Galaxy Buds, gen 1 that these replaced.
      I recommended this product.
      Helpful?
      Amelia
      1 (9,999)

      2024-03-03

      Auckland, New Zealand

      Colour : Graphite
      1 (9,999)
      I would really love to have full use of the earbuds pro 2 however my ears are allergic to them. They instantly react to the earbuds and I cannot use them. Itchy, red and oozing after I use them. I was really looking forward to using them but now I am disappointed that I cannot use them.
      Helpful?

      Features

      4 (9,999)

      Performance

      2 (9,999)

      Design

      1 (9,999)

      Value

      1 (9,999)
      SamsungLoyalEngineer
      3 (9,999)

      2023-11-07

      Colour : Graphite
      3 (9,999)
      Really disappointed with this product. Always falling out despite changing size of buds. Very sensitive to touch, and always pausing. Because poor fitting and poor ergonomic design, always fixing fitting and causing the device to pause or skip. I feel like their is less customisable options for buttons compared to other options on the market. Noise cancelling works well. Sound quality is ok for price. Case is much better than others. Buds clip properly into place so no confusion that they are charging.
      Helpful?
      Originally posted on Samsung Australia
      Warshark
      5 (9,999)

      2023-04-20

      Hamilton, NZ

      Colour : Bora purple
      5 (9,999)
      Was having an average day at work, and with out a doubt, as soon as these baby's went into my ears I was transported to another realm. The sound coming out, I could have sworn I was front row at Metallica. Perfect fit, stunning sound, my faith in quality has been restored.
      Helpful?
      Originally posted on Galaxy Buds2 Pro(SM-R510NLVAASA)

      Features

      5 (9,999)

      Performance

      5 (9,999)

      Design

      5 (9,999)

      Value

      4 (9,999)
      Rory Mac
      1 (9,999)

      2023-03-06

      Colour : Graphite
      1 (9,999)
      Great sound but unfortunately they just wont stay in your ears under normal use, let alone doing anything active with them. Would not recommend. I would return, but by the time I got to use them properly I was told its past the 14 day return policy. Good, value wise I got them bundled with the S23 Ultra for a cheaper price, but I would say its bad value for full price as the fit is just so bad. I'm a previous owner of the galaxy buds which fitted great and stayed in ear, but they also broke after a year.
      Helpful?
      Originally posted on Samsung Ireland
      squibbs
      2 (9,999)

      2024-01-19

      Colour : Graphite
      2 (9,999)
      good audio quality but i cant enjoy most of it because the speakers eventually dir out and become really quiet. had to send in for the right bud to get a speaker replacement and now the left bud speaker is quiet and not working. i was so impressed at the first usage but not its really disappointing at how often i run into an issue. paired with my s22, i run into very choppy audio quality, but any other device like my chromecast or laptop it works perfectly. i hope to see much better with the 3rd gen 😔
      Helpful?
      Response from Samsung:
      2024-01-22

      Social Commerce

      Hi there Squibbs, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would love nothing more than to assist you with your device to ensure you always enjoy the usage. We have provided a few links to articles that can help you troubleshoot both the volume diminishing and the connectivity of your device from the comfort of your home. We have also provided a link to the Samsung Support Team if you require further assistance. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      Momo
      2 (9,999)

      2023-04-15

      dallas, tx

      Colour : Graphite
      2 (9,999)
      I have a set of older Buds and Buds+. I got these new Buds2 pro with my s23 ultra purchase and regret choosing these with my credit. They do have a good sound and battery life but the form factor with the bump in the body results in very loose feeling fit. The bump causes the earbud body to pull away from the ear and the noise isolation is reduced. They are not that loose but will fall out with vigorous activity at the gym so I have to use my older buds for gym now and reserve these for the office.
      Helpful?
      Response from Samsung:
      2023-04-18

      Social Commerce

      Hi Momo, thank you for your feedback on your Samsung Galaxy Buds2 Pro. If you haven't done so already we have a few steps you can take to troubleshoot the fit of your device. You can try swapping out the tips with the additional silicone tips included with your device. You can also perform a fit test while wearing the buds in the Samsung Wearables App. If you are still experiencing this difficulty, we also have available a set of foam ear tips that are compatible with this device. We appreciate you being a Samsung customer. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      Plainclothes Tracy
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      4 (9,999)

      2024-02-20

      Colour : Graphite
      4 (9,999)
      I am not an audiophile, but these buds have good sound. The noise cancellation works well, and I can be heard clearly on calls. The buds are comfortable in my ears. The case is durable which is important to a clumsy guy like me. The app features a map to help find your earbuds as well as a way to make them beep. The battery lasts a good long while both on the earbuds and the case. The equaliser has 6 different modes, but I would have liked to see a custom option. The 360 audio mode sounds really nice.
      Helpful?
      Originally posted on Samsung Australia
      Buds4daes
      5 (9,999)

      2022-08-25

      Colour : Graphite
      5 (9,999)
      Great fit. Finally! Feel like they are secure, but don't hurt my ears. Missing the ambient sound controls in the app... loved the super ambient mode on my galaxy buds+ that I had a few years ago. These buds sound good too. Haven't played with the 3D sound or ANC yet, but can't wait to try them. Thank you. These are an improvement on the buds pro. Now, they only need an accessory ear tip that has an integrated ear hook to go over the ears for added security for hard works, or a lanyard type strap.
      I recommended this product.
      Helpful?
      Originally posted on Samsung Australia
      Sloane
      1 (9,999)

      2024-02-27

      Northern Ireland

      Colour : Graphite
      1 (9,999)
      I bought a new Samsung Galaxy S23 Ultra and thought I will take opportunity to get some new ear buds. I have the buds 2 & must say they are the worst ear phones I ever had. Never have I had ear phones fall out of my ears but these are awful. I would have gardened went out for walks etc. These new ones I am lucky they stay in for 5 mins. I have tried all the different sized tips and nothing works. Unfortunately I gave my old ones away which I now deeply great the were the galaxy live buds.
      Helpful?
      Originally posted on Samsung UK
      Response from Samsung:
      2024-02-28

      Samsung UK Reviews Team

      Thank you for taking the time to share feedback on your Buds2 Pro, Sloane. We're sorry to learn the fit of the earbuds hasn't met your expectations. We've ergonomically designed these earbuds to give our customers a secure, comfortable fit to give the best listening and wearing experience, however, we regret to hear this hasn't been your experience. We have a guide on our website that walks you through getting the best fit out of your earbuds, providing instructions on how to insert and wear them. You can view this guide titled 'How to wear your Samsung earbuds' here: https://spr.ly/6425X8buL If you need further assistance with your Buds2 Pro, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6426X8bRK We trust this guidance will help, so you're able to fully enjoy using your earbuds alongside your incredible S23 Ultra. ^AP at Samsung Support

      Hamal
      1 (9,999)

      2023-07-21

      Kentucky

      Colour : Graphite
      1 (9,999)
      the earphones sound very good but the edge of the inner speaker is sharp, it causes pain and damage, it is unbearable to use them especially if you lie on the pillow, the battery lasts 5-6 hours maximum, not like my old headphones that lasted a whole the night, this is my second review, after it was mandatory to put the email to be able to publish it, samsung said that it could not be published because it had personal data, very bad for samsung that it had given it a 3 this will be 1 star
      Helpful?
      Response from Samsung:
      2023-07-24

      Social Commerce

      Hi Hamal... Thank you for your review of the Samsung Galaxy Buds2 Pro earbuds. We appreciate your thoughts as we continue to innovate and improve on the design and functionality of our products. You can get up to 5 hours of continuous playtime with ANC on and up to 18 hours more with the wireless charging case. I've attached a link that should help concerning the battery, also Samsung Support if you're in need of any further assistance. Thank you for being a valued customer. -Bethany All about your Samsung earbuds’ battery life smsng.us/Samsung-Support

      disappointed_user
      1 (9,999)

      2024-07-12

      Colour : Graphite
      1 (9,999)
      My Galaxy Buds2 Pro lasted only 13 months (just out of warranty). Started to affect my apps from functioning - youtube videos persistently on pause, can't hear any sound from media player, can't hear anything from all the messaging apps, including zoom, whatsapp, etc. Microphone didn't work either (tried recorder app and didn't record any sound) Tried reset, unpair and pair back again, update latest software, all didn't work. Quite expensive but wasn't worth the money in my experience.
      Helpful?
      Originally posted on Samsung SG
      Galaxy4Me
      2 (9,999)

      2024-06-27

      Colour : Graphite
      2 (9,999)
      I bought these Galaxy Bud Pro 2, to upgrade from my Galaxy Buds+. To be honest, I find myself picking up my old Buds+ allot more often to use, bc I get better battery life out of them. It seems that the new Buds Pro 2s battery runs out quicker than my older ones. And sometimes when moving my head, I can hear static, like if there's a wire loose somewhere😆 Let's just say, I'm not too happy about my purchase🙄 but still rocking my old & trusted Galaxy Buds+ all night long🎶🎶Yeah‼️
      Helpful?
      Response from Samsung:
      2024-06-27

      Social Commerce

      Hello Galaxy4Me, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the battery life of your device is to you on a daily basis. We have provided links to articles to help with both the battery life and the static you mention hearing with your device. We have also included a link to the Samsung Support Team if these experiences continue with your earbuds. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

      gabrielh
      5 (9,999)

      2022-08-24

      Colour : Graphite
      5 (9,999)
      these are the best galaxy buds by far based on my experience having owned many galaxy models throughout the years. totally blown away by with the sound quality. bass are incredible,volume goes very on high etc . every little quirks from other models have been fixed (such as touch controls sensitivity etc ..). paired with a galaxy phone (i have the s22 ultra) and you will get the full features such as 24bit loseless audio. a no brainer upgrade if you are in the samsung galaxy ecosystem!.
      I recommended this product.
      Helpful?
      Sabin
      3 (9,999)

      2023-02-25

      London

      Colour : Graphite
      3 (9,999)
      Huge upgrade from the first Galaxy Buds Pro. The skip to next song is now on the right ear which finally makes sense . Only downgrade is that the fit on the ear is loose. I have tried all the sizes of the in-ear rubber part. There is always the feeling of the ear buds slipping out slowly which I hate. The problem is because you have to spin the earbuds forward but on the previous Buds Pro you could spin the backwards and it went deep into the ear and would never come out. This is a huge flaw in the design and it becomes really annoying because I always feel like they are about to fall. Credit where credit is due, the ANC is amazing but this is partly because of the fact that you have to Ram the ear buds into your ears which is making me produce so much ear wax and they become crusty in my ear, eww.
      Helpful?
      Originally posted on Samsung UK
      Response from Samsung:
      2023-02-28

      Samsung Support

      Thank you for taking the time to share your feedback with us, Sabin. Although we are sorry to read that the design is not quite as well suited for you as your previous Buds Pro, we are delighted that you are happy with the incredible Active Noise Cancellation! ^CR at Samsung Support

      Jerryboy31
      2 (9,999)

      2023-09-07

      Great Lakes, IL

      Colour : Graphite
      2 (9,999)
      Noise cancelling and ambient sound work well. There is one infuriating part. The Seamless paring makes them almost unusable. I use them on my Galaxy 23 Ultra and Tab s9. If you so much as touch one device while using the other , itll switch over the sound even if you didnt want it to . Sometimes it gets confused and just starts switching back and forth . I also use them on my Surface laptop and they are a nightmare to pair. Also seem to have very weak connection. My old Buds pro never disconected while the device is in my pocket or my hand . Ive had issues where im walking , my arm swings in front of my phone and ill lose connection on one side. Even with my watch , if im listening to music from my watch and i swing the arm back itll disconnect. Please fix the software and pairing functionality.
      Helpful?
      Response from Samsung:
      2023-09-14

      Social Commerce

      Hey there Jerryboy31, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand wanting to be sure your buds are connected and will stay connected to your device. We have provided a few links to you for articles about the Bluetooth connection to your device. We have also included a link to the Samsung Support Team if you need more assistance beyond the articles. Thank you for being a Samsung customer. -Elizabeth Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      Wylo
      5 (9,999)

      2022-09-25

      Bristol

      Colour : Graphite
      5 (9,999)
      I have always been using bose quietcomfort for music and upgrade them when a newer quietfit releases. BUT I found my new favourite music ear gadget. I came to write this review now because I have just tried my buds2 Pro and I'm shockingly amazed at how good it is with sound quality, anc, ease of pairing and everything. Never thought an earbud will rival over the head bose quietcomfort but this buds2 pro has done it. I recommend without a doubt and it fits in my ear perfectly
      I recommended this product.
      Helpful?
      Originally posted on Samsung UK
      Response from Samsung:
      2022-09-26

      Samsung Support

      Best choice ever going for the amazing Galaxy Buds2 Pro, Wylo! We are delighted to see that you found your perfect music gadget with us! The Galaxy Buds2 Pro are designed to fit in your ears perfectly for the best comfort and quality with the enhanced wind flow technology that helps reduce ear canal pressure and minimizes noise. The sound quality is also incredible with the 24-BIT Hi-Fi Audio quality and Intelligent 360 Audio that give you a realistic sound immersion from the 2 embedded 2-way speakers, Woofer and Tweeter. You are now ready to listen to your favourite tunes with the greatest quality with these unrivalled earbuds! ^CL at Samsung Support

      Erisa
      5 (9,999)

      2023-06-06

      Pontianak,PTK

      Colour : Graphite
      5 (9,999)
      Noise Cancelling dari Buds2 Pro meredam noise dari luar dengan sangat efektif dan luar biasa. Desain yang mungil sangat fit dan efektif di telinga saya. Dan juga sangat enak digunakan pada waktu jogging karena gak akan longgar ataupun terlepas saat lari. Fitur Voice Detect juga sangat memudahkan, karena saya bisa berbicara tanpa harus melepas Buds dari telinga. Suara musik yang dikeluarkan juga sangat jernih didengar di telinga. Pokoknnya THIS IS THE BEST GALAXY BUDS this year🤩
      I recommended this product.
      Helpful?
      Originally posted on Samsung Indonesia
      Response from Samsung:
      2023-06-14

      Customer Service

      Terima kasih karena sudah membeli produk kami melalui Samsung E-Store dan telah mengulas pengalaman berbelanja Anda. Selalu jadikan produk Samsung sebagai andalan dalam keseharian Anda. Kami menunggu pesanan Anda selanjutnya.

      Nad Khan
      1 (9,999)

      2024-04-12

      Yorkshire

      Colour : Graphite
      1 (9,999)
      I'm reaching out to express my disappointment with the earphones. Despite my initial excitement, I've been consistently frustrated with their performance. The main issue I've encountered is that the earphones constantly slip out of my ears, making them practically useless for everyday use. As a loyal customer, I had high expectations for the quality and functionality of the product. However, this experience has left me feeling let down and dissatisfied. I would greatly appreciate it if you could offer a solution to this problem or provide guidance on how to improve the fit of the earphones. Alternatively, if a refund or exchange is possible, I would be interested in exploring that option. Thank you for your attention to this matter. I look forward to hearing back from you soon and resolving this issue.
      Helpful?
      Originally posted on Samsung UK
      SamVirus
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      5 (9,999)

      2022-12-08

      Austin, TX

      Colour : Graphite
      5 (9,999)
      I was a user of Bud2 with iOS, but I have had little complaint b/c easy come out from the ears, sound was little rough, not fully compatible with iOS. Most of the problem they have updated to Buds2 Pro, I am still using iOS but you have an access with PC when you need an update or fine tuning. Most impressive was they improved sound quality better even noise cancelling and fitting to my ears (You have to turn little when you wear the Buds 2 pro. This is how SAMSUNG design)
      Helpful?
      dvsmaverick
      4 (9,999)

      2022-09-26

      Colour : Graphite
      4 (9,999)
      Earbuds that give Sony a good fight. I'm no audiophile, but these earbuds sound really good. I don't know how to explain audio lingos like mids, highs or low, but they sound generally really clean with a non muddy bass. ANC is pretty good too. The only downside is it's a little hard to adjust the earbuds when they're in your ears as you'll definitely accidentally touch the controls. It does fit pretty well though. I went for a 8K slow run and it stayed in place the whole time.
      I recommended this product.
      Helpful?
      Originally posted on Samsung SG
      djrules24
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      5 (9,999)

      2023-10-29

      Colour : Graphite
      5 (9,999)
      🎧 The Samsung Galaxy Buds 2 Pro are pure magic in our ears! 🎶🔊 We both have a pair, and they've become our go-to companions for music, calls, and podcasts. The sound quality is simply incredible, like a private concert in our ears. The noise-canceling feature turns any space into our quiet sanctuary, and it's a relief, especially on long flights. ✈️🙌 These buds are like the secret to harmonious travels and quality time together, making every moment even more special. 🥰💑
      I recommended this product.
      Helpful?
      Originally posted on Samsung Australia
      SM23
      2 (9,999)

      2023-07-17

      Colour : Graphite
      2 (9,999)
      I've had the Galaxy Buds2 Pro under a year. The features & Sound Quality is Terrific, but they are constantly falling out of my ears. I have tried all of the plugs that come with them and the same thing happens. I could be sat down in a chair talking, or walking & talking on the phone, and they NEVER stay in my ears for longer than a few minutes. If they didn't fall out all the time I'd give them a 5, but if they're always falling out, obviously they lose the other Stars
      Helpful?
      Response from Samsung:
      2023-07-18

      Social Commerce

      Hi SM23... Thank you for your feedback of the Samsung Galaxy Buds2 Pro earbuds. Your input is valuable as we strive to innovate and improve on our design and functionality. I've linked a video from our YouTube channel, along with an article that should help with the fit of your earbuds. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. –Bethany How to wear your Samsung earbuds Galaxy Buds2 Pro: How to Wear smsng.us/Samsung-Support

      Long time Samsung guy
      2 (9,999)

      2023-07-04

      Houston, TX

      Colour : Graphite
      2 (9,999)
      Inferior successor to the Galaxy Buds Pro. For some reason, Samsung found it necessary to downsize the original Buds Pro (well, I mean you have to change something don't you), so as a result, the foam tips no longer stay attached to the bud and they fall out of your ear. So for example just talking to someone in the gym the bud falls out of my ear and they met their final demise when the bud fell into the commode never to be seen again, tip still in my ear thank goodness.
      Helpful?
      Response from Samsung:
      2023-07-06

      Social Commerce

      Hi Long time Samsung guy... Thank you for your review of the Samsung Galaxy Buds2 Pro earbuds. We appreciate all critiques as we continue to innovate and improve on the design and functionality of our products. I've attached a video from our YouTube channel that shows how to achieve a better fit. Please reach out to Samsung Support for additional assistance. Thank you for being a valued customer. -Bethany Galaxy Buds2 Pro: How to Wear | Samsung smsng.us/Samsung-Support

      Trina1
      Verified purchaser
      3 (9,999)

      2024-07-09

      Colour : Graphite
      3 (9,999)
      Wished i didn't purchase! Read reviews that mentioned they pop out. Thought they may be similar to the original buds that you just had to swivel them a bit. Nope. Doesn't seem to matter what i do, what i watch to make sure i put them in properly, they just always seem to slowly pop out. I do love the noise cancelling yet it is short lived due to them slowly popping out. Annoying really when you are walking with them and you need to stop to pick them off the ground.
      Helpful?
      Originally posted on harveynorman.com.au
      Duckyboy
      5 (9,999)

      2024-02-29

      Colour : Graphite
      5 (9,999)
      Great noise cancellation and insanely sturdy dropped these almost everyway and surface imaginable and still work great
      I recommended this product.
      Helpful?

      Features

      5 (9,999)

      Performance

      5 (9,999)

      Design

      5 (9,999)

      Value

      4 (9,999)
      Azzabro59
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      5 (9,999)

      2024-08-23

      Colour : Graphite
      5 (9,999)
      Some people may find this weird, but at work sometimes there can be alot of noise and use these as ear plugs whenever needed. I love the fit and feel and how easy it is to open case put them in ears and put them away. Off they block harsh loud noise but due to the air vents I can still hear people with them in. I have used them for music and they are great I beleive in the dynamic setting in gakaxy wear app. I love they wirelessly chardge so when I get home I just sit them on the chardger next to all my pocket items. My only con is the purple touch outside us wearing very poorly and turning dark. I do have a buds 3 pro on order and will see how I go with them but feel ill miss the muscle memory of these earbudd as when you take these out there are on the correct side on case facing the correct way to go In or out.
      I recommended this product.
      Helpful?
      Originally posted on Samsung Australia
      Jace
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      5 (9,999)

      2022-11-29

      Meriden, Connecticut

      Colour : Graphite
      5 (9,999)
      I bought these headphones about 4 months back.... and never will I switch. Some say it's loyalty or not willing to switch to something new. I say it's because for the price it's worth it. I work 10 hour days in an office environment, I put these in and it make my day so much better. I move with a purpose and its noise canceling feature is perfect to listen to podcast or music . The battery life depends on how much you use it , I say comfortably around hours and hours ( with noise canceling active) . Without 10 to 11 hours. It says in my ear as well snug but not uncomfortable . I run , workout , dance and lay on my ear and still there it is , still in my ear. They say art decorates space while music decorates time... in that case these Earbuds are the paint brushes in which music creates its masterpiece in the mind.
      I recommended this product.
      Helpful?
      JaYj
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      5 (9,999)

      2022-10-01

      South Abington Twp. PA

      Colour : Graphite
      5 (9,999)
      I bought these ear buds about a month or so ago when they first came out. I was alittle sceptical about the price but hey... I love Samsung. And everyone knows you get what you pay for with electronics. I dont regret a single minute of my purchase. The sound is amazing, the tap controls on the buds are perfect, the fit is like none other, lite as a feather, and i work in a kitchen where its always hot and im always sweating and they live up to there waterproof rating.
      I recommended this product.
      Helpful?
      Tundrabasser
      3 (9,999)

      2023-03-23

      Colour : Graphite
      3 (9,999)
      I've loved these for the last two months since I've gotten them. However today while wasing my truck listening to a podcast I adjusted one with wet hands and it started squeeling and quit working. They are supposed to be submersible for 30 minutes at 3 feet but wet hands adjusting it seems to have broken it. Hopefully samsung will warranty it because I have really loved them but if they are that sensitive to moisture they won't work. We will see when I call tomorrow.
      Helpful?
      Response from Samsung:
      2023-03-23

      Social Commerce

      Hi Tundrabasser, thank you for your feedback on your Samsung Galaxy Buds2 Pro. While these are water resistant as you mentioned, sometimes other materials in the water, soap, dirty, salt, can be the cause of damage to the device. We have provided links to the Samsung Support Team and warranty information for your convenience. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

      MattGLLB
      3 (9,999)

      2023-12-03

      Kent

      Colour : Graphite
      3 (9,999)
      So a few weeks in after buying these earbuds. I bought them predominately for work and use on Teams for video conferences as people had complained about the background noise from my Bose earbuds. Unfortunately, I still get the same complaints (even worse on some occasions) and the same when I am making calls. Could be me but I have tried various guidance to improve but without success. Overall OK - but background noise intrusion in calls and VC really lets them down.
      Helpful?
      Originally posted on Samsung UK
      Response from Samsung:
      2023-12-04

      CX

      Thank you for taking the time to share with us this review about your experience with the Galaxy Buds2 Pro, Matt. We are sorry to read that you are not completely satisfied with your earbuds due to background noise always present in your calls. We would love to offer you full support with this, so you can start making the most of your new earbuds for work as much as for listening to your favourite tunes. Please make sure to be wearing your buds correctly, safely and comfortably in your ears because this will make a great difference when using the Active Noise Canceling function which eliminates more intrusive sounds. You can find a full step-by-step guide on how to wear your buds, while also using the included wing tips, on this video: https://bit.ly/43DFQzR To activate Active Noise Canceling, simply follow these steps: touch and hold one of the earbuds while you're wearing both of them > You will hear a beep, indicating that Active Noise Canceling has been turned on. Alternatively, you can turn this feature on from the Galaxy Wearable app. We are confident the steps above will be very useful to keep all the unwanted noises out of your calls. Still, if you need more support, please don't hesitate to contact our Support Teams who are always ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

      uchetia
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      5 (9,999)

      2023-05-05

      Colour : Graphite
      5 (9,999)
      Got this a month ago and it has become my daily partner in travel. 1. The comfort level is very good, once you adjust the tip size it fits in perfectly and is so light it doesn't feel like its there. 2. ANC is good but can be improved in my opinion with software updates. 3. Battery is very good, easily lasts more than 6 hours for me with ANC. 4. Touch controls are very responsive and with galaxy wearable app you can customise it. Overall happy with it.
      I recommended this product.
      Helpful?
      Originally posted on Samsung Australia
      Ionel9876
      1 (9,999)

      2023-07-21

      Norwich

      Colour : Graphite
      1 (9,999)
      Because of their shape these Galaxy Buds are constantly falling off the ear, even when I'm not moving. Even more, the ANC is useless because I cannot fix them in my ears. I couldn't try them before buying them, and the worst part is that I cannot return them because "there's nothing wrong with the earbuds". Well, I can argue that there is something wrong with the "earbuds" as long as they stay more on the floor than in my ears, just like a good pair of "floorbuds".
      Helpful?
      Originally posted on Samsung UK
      Response from Samsung:
      2023-07-22

      Samsung Support

      We are very sorry to see that the Galaxy Buds2 Pro are not meeting your expectations as they seem to not stay in place in your ears when you are not moving, Lonel. We also appreciate that this also affects the Active Noise Cancelling feature of these earbuds negatively, as the device cannot block unwanted sounds effectively. We recommend using the ear tips that are included in the box with the Galaxy Buds2 Pro, which come in three different sizes S, M, and L, which we are confident will help keeping the earbuds secure in your ears for the safest and most comfortable use. Please also follow this link which will take you to a video on YouTube with a detailed guide on how to wear your earbuds correctly in your ears: https://bit.ly/HowToWearGalaxyBuds2ProCorrectly We are confident this will be very helpful. Nevertheless, if you need more support, please don't hesitate to contact our Support Teams who will be happy to assist you with making the most of your earbuds. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

      Money well spent
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      4 (9,999)

      2024-02-24

      Colour : Graphite
      4 (9,999)
      I had the buds plus which i loved, then the buds 2 - which i hated. I had almost lost my faith in samsung galaxy buds but the buds 2 pro have absolutely smashed it out of the park. They're SO much more comfortable, they fit better, they stay in my ears better. The noise cancelling works very well for me to drown out the noise of my boyfriend playing video games, or snoring and the ambient sound is now much more customisable which is a massive improvement! Love them
      I recommended this product.
      Helpful?
      Originally posted on Samsung Australia
      Gib0429
      2 (9,999)

      2023-10-31

      Arizona

      Colour : Graphite
      2 (9,999)
      First these sound great, I like the bass and the feel. The noise cancelling isn't bad either. The bad, I don't know what materials Samsung is now using, but my ears get infected every time I use these (dryness and itching) Never an issue with the Galaxy buds 2 or Buds 1 or Icons, which I had previously owned. I thought I was crazy about this issue; however, there is Reddit sources with people with the same issue, and no resolution from Samsung when they report it.
      Helpful?
      Response from Samsung:
      2023-11-01

      Social Commerce

      Hello Gib0429, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be to have buds that you can't use comfortably. We have shared a link below to the Samsung Support Team to help offer any and all options that are available to you. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

      TW01
      5 (9,999)

      2024-04-20

      Colour : Graphite
      5 (9,999)
      I got this almost 2 years ago, it’s a great product. I recently left the buds 2 pro with the charger in my washing machine for the length of normal washing, about 50 minutes. I thought that’sit..found them out of the charger and the silicone ears pieces were off and soaked wet. Could hear the non stop ringing in 1 of them. I left them inside the uncooked rice for 48 hours. Works great, just like new! Clean and fresh! Hahaha, Thank you Samsung..Money well spent.
      Helpful?
      Originally posted on Samsung Australia
      SmileandLaughter
      3 (9,999)

      2022-11-04

      London

      Colour : Graphite
      3 (9,999)
      Sound and call quality is brilliant however its not a good fit at all. It keeps sliding off from my ears. The silicon tips fit perfectly in the inner ear but the bulky part of the bud is smooth and as the inner part of the ear is also smooth the buds gently slides off by itsself. I've used the earbud fit test. I miniute it tells me I've got a good fit but then after a few seconds without touching or moving the buds in my ear, a re - test states i havent got a good fit. Previously owned the Samsung galaxy bud live which has a far better fit than this. I was attracted to the bud 2 pro because of the ANC function but i wish I didn't change. I wouldnt recommend it. No wonder samsung doesn't advertise the bud 2 pro with someone walking or running with the bud 2 pro in their ears. It will keep falling. Not a good design at all.
      Helpful?
      Originally posted on Samsung UK
      Response from Samsung:
      2022-11-08

      Samsung Support

      Thank you very much for sharing your feedback with us. Although we are delighted to see that you are impressed with the quality audio produced by the Buds2 Pro, we are sorry that the design does not seem to stay in yours. We recommend testing out the alternative size ear tips, as although they may feel they fit perfectly, they may not be holding them in place well enough within your ear. Also, please ensure you insert the buds and then twist gently to secure them. ^CR at Samsung Support

      Mark
      Verified purchaser
      4 (9,999)

      2024-11-30

      Colour : Graphite
      4 (9,999)
      Solid ear buds that I upgraded to from the Buds2. I was going to spend more and get the Buds3 but decided these should be just fine since they are an upgrade already. They work very well and the sounds is great, exactly what you would expect from a small ear bud from Samsung. I workout a lot so some times they tend to move in my ear but that is the only issue (if you want to call it an issues). I recommend to any android/Samsung cell phone user out there.
      Helpful?
      Response from Samsung:
      2024-12-04

      Social Commerce

      Hey there Mark, we appreciate you sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We are so happy to hear you have found your new earbuds to be a nice upgrade from your previous pair. We have provided a link to an article to help you with the fit, and recommend a fit test you can perform in the Samsung Wearables App if you are interested. We have lastly provided a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

      jpsaunders
      5 (9,999)

      2022-10-20

      Uttoxeter, West Midlands

      Colour : Graphite
      5 (9,999)
      I upgraded from the Galaxy Buds Live as after getting some AirPods 2 Pro from work (for their stuff) I noticed how much better they were so I upgrade my buds to buds 2 pro. I am very happy I did, the fit, sound, ANC and clarity are far superior in comparison to the buds live and they fit much better than the AirPods. The advantage of this better fit and ANC is that you do not need to have the volume as high which perfect if like me you already have tinnitus!
      I recommended this product.
      Helpful?
      Originally posted on Samsung UK
      Response from Samsung:
      2022-10-21

      Samsung Support

      We are pleased to see that you found the perfect upgrade of your earbuds with our latest and greatest Galaxy Buds2 Pro, Saunders! The ergonomic design of these earbuds makes them comfortable and easy to fit all the time. Not only that, but the sound quality is unmatched thanks to the 24bit Hi-Fi sound and the 360 audio surrounds for an immersive experience like never before. As you mentioned, you also have the brilliant Active Noise Canceling (ANC) feature that eliminates more outside sound so you can focus on listening to what's important! ^CL at Samsung Support

      Bthebusiness
      Incentivised review Rewarded for feedback, but gave honest & objective review.
      5 (9,999)

      2024-02-20

      Colour : Graphite
      5 (9,999)
      I got this to replace my galaxy buds + which I used for couple of years and I must say the noise cancellation on the buds 2 pro is a leap in the right direction and I can have them snugg in my ear as I make calls or switch from phone to tablet simultaneously. My whole ecosystem is flawless. The battery life is amazing get good hours out of it. Would definitely recommend these comfort and noise cancellation is actually good. Am pleased with this purchase
      I recommended this product.
      Helpful?
      Originally posted on Samsung Australia
      WILLOW1234
      1 (9,999)

      2024-07-09

      Colour : Graphite
      1 (9,999)
      I have been using these earbuds for a few months now and have encountered several issues. For instance, they allow in a significant amount of ambient noise during calls, the Active Noise Cancellation (ANC) feature is not very effective, and there is a persistent buzzing sound. I would not recommend purchasing these earbuds. In comparison, the Samsung Galaxy Buds FE earbuds, which I have also used, offer much better noise quality at much cheaper price.
      Helpful?
      Originally posted on Samsung UK
      Manvai
      5 (9,999)

      2023-10-12

      Malaysia

      Colour : Graphite
      5 (9,999)
      Nice premium look and feel. Very light and solid in hand. Default sound is well balanced. Changing sound eq to dynamic the bass is boosted and punchier. Mids and highs are a bit too flat need a bit more projection butnot a deal breaker. ANC is superb about 80% noise reduction. Touch panel is sensitive and accurate. Good fit for my ear. Wont get loose during runs or workout. Easily paired to my phone. Using samsung phone will allow more customization.
      I recommended this product.
      Helpful?
      Originally posted on Samsung Malaysia
      Jake B
      4 (9,999)

      2024-01-05

      Boston MA

      Colour : Graphite
      4 (9,999)
      A great step up from the original Galaxy buds. I love the better sound quality and adaptive noise cancelling. Knocking a star off for 2 reasons: 1. If you drop the case from waist-height onto the floor, the case bursts open with zero resistance, and sends the buds flying as far as it can possibly manage to fling them. 2. For some reason, these buds take a little longer to wake up from sleep and connect to my phone than the original Galaxy Buds did.
      I recommended this product.
      Helpful?
      Response from Samsung:
      2025-01-07

      R&R Team

      Thank you for sharing your thoughts on the Galaxy Buds2 Pro, Jake! It's always great to hear from our valued customers. We're ecstatic to see that you're enjoying the improved sound quality and adaptive noise cancellation features, which are designed to create an immersive listening experience. We understand your concerns about the case opening when dropped. While the case is built to be sturdy, we recommend checking out our cover cases to help protect it from impacts. Regarding the longer wake-up time from sleep, we appreciate your feedback and suggest a few troubleshooting steps. First, ensure your Buds are updated to the latest software via the Galaxy Wearable app, as updates can enhance performance. Second, consider resetting your earbuds in the app under "About earbuds" to refresh their functionality. Lastly, try toggling your phone's Bluetooth off and then on again to improve connectivity. Once again, we appreciate your feedback! If this persists, please be sure to reach out to us at Samsung Support so that we can further assist. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

      User manual & downloads

      User Manual

      ver 1.0 | 0.91 MB

      17 October 2022

      SIMPLIFIED CHINESE(S.E Asia)

      Download

      User Manual

      ver 1.0 | 0.76 MB

      15 September 2022

      ENGLISH

      Download

      Safety Guide

      ver 1.1 | 3.95 MB

      23 August 2022

      ENGLISH, SIMPLIFIED CHINESE(S.E Asia), ALBANIAN, ARABIC, BENGALI, BULGARIAN, BURMESE, CAMBODIAN, CHINESE, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, PERSIAN, FINNISH, FRENCH, GERMAN, GREEK, HEBREW, HINDI, HUNGARIAN, INDONESIAN, ITALIAN, JAPANESE, KAZAKH, LAOTHIAN, LATVIAN, LITHUANIAN, MACEDONIAN, MONGOLIAN, NORWEGIAN, POLISH, PORTUGUESE, ROMANIAN, RUSSIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH, TURKISH, UKRAINIAN, URDU, UZBEK, VIETNAMESE
      Download
      See more content

      Solutions & Tips

      Product support

      Find answers to questions you have about the product

      Product support

      Get the most from Samsung device and services.

      Learn more

      Live Chat

      See how products work and get advice on which models fit your needs.

      Learn more

      * Key feature may different from Key Spec

      * Image of Galaxy Buds Pro earbuds simulated for illustration purposes.

      * Compatibility : Galaxy S21|S21+|S21 Ultra 5G, Galaxy S20|S20+|S20 Ultra, Galaxy Note20|20+, Galaxy Fold, Galaxy Z Fold2 5G, Galaxy Z Flip, Galaxy S20 FE, Galaxy S10e|S10|S10+, Galaxy Note10|10+, Galaxy Tab S7|S7+, Galaxy Tab S6, Galaxy Tab S6 Lite with OneUI 3.1 or higher

      * Flexible interest-free options with simple monthly repayments.

      * NOW Rewards Visa: 6 months (min spend $200), 9 months (min spend $200), 12 months (min spend $249), 24 months (min spend $449), interest free is available on NOW Rewards Visa. NOW Rewards Visa terms and conditions, credit criteria, rates and fees (including a one-off $55 establishment fee and a $34 account fee charged 6-monthly) apply. Purchase interest rate of 26.65% p.a. applies to the outstanding balance after interest free term ends. Cash advance interest rate of 29.40% p.a. applies. Rates and fees are subject to change. NOW Dollars can be redeemed at certain Participating Retailers only. NOW Dollars cannot be earned or redeemed on long-term interest free purchases. Offer only available at samsung.com/nz. Click here for more information.

      * Q Card: 12/24/36 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800 respectively. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95% p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.

      * Afterpay: Afterpay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms.

      * ANC(Active Noise Canceling) is on by default, and the touch and hold gesture for ANC can be configured in the Galaxy Wearable app.

      * Available only on Samsung Galaxy smartphones and tablets with Android One UI version 3.1 or later. 360 Audio and Dolby Head Tracking™ support may vary depending on app and content.