Galaxy Buds3
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Features
Galaxy AI is here for your all-new Galaxy Buds3.
Discover the details in your favourite songs. Re-engineered with an angled design to bring sound closer to your ears. Feel the beat with a new 11mm speaker for strong, dynamic sound. Hear the distinct timbre and clarity in each note with 24-bit CODEC, giving you the ultimate Hi-Fi sound experience. Fine-tune the details with Galaxy AI enhancements for ANC and real-time translation that give you an edge.
Edge design mixed with superb sound
Secure fit for sensational sound
Re-imagined design, engineered for incomparable sound. Feel the difference with our all-new, open-type earbuds with a snug, angled fit to seal in sound.
Ergonomically engineered for easy listening
Our new angular design has been meticulously crafted based on 3D ear data collected from a computational design tool to check for wearability. It's made to optimise sound and minimise ear canal pressure, making it ideal for day-to-day wear.
Change it up with just a touch
Leave your phone in your pocket and conveniently control your earbuds by using simple gestures. Even with a swift swipe, rest assured your Galaxy Buds3 stay securely in your ears.
Dive into the depths of sound
Bring the beat in
Sub MIC Main MIC Boosted SpeakerEquipped with a new 11mm speaker with a 1.5x amplitude enhanced diaphragm, step up your sound and go from dull to dynamic.
Hi-Fi sound that hits different
Retain ultra high-quality audio from the recording studio to your Galaxy Buds3. The Samsung Seamless Codec compresses and encodes up to 24bit / 96kHz audio. Then, decodes on the Galaxy Buds3, maintaining the 24bit / 96kHz, high-fidelity sound so you can hear the intricate details, just as it was intended.
Galaxy AI makes music enjoyable for any ear
Delve into your personal soundscape with Galaxy AI-assisted Adaptive EQ/Adaptive ANC. Based on individual ear shape and wearing habits, our AI-boosted algorithm analyses sound detected through the inner and outer mics in real-time. Then, Galaxy AI optimises your listening experience by adjusting the sound to conform to your fit with pinpoint precision.
ANC lets you hear in the clear
Take the guesswork out of sound setting with ANC. Whether you're enjoying the latest shows, on a call with your bestie or listening to your playlist, listen with the right adjustments wherever you go.
Overcome language barriers in seconds
With Galaxy AI, understand the world like never before. See the translation on your Samsung Galaxy smartphone, and simultaneously hear your conversation interpreted in real-time through your Galaxy Buds3. Discover what it means to be truly free of language barriers.
To access listening mode, simply pinch and hold your earbuds and your Galaxy Buds3 will continue to interpret as the speaker is talking. Once the app is open, the Interpreter feature will start up with the mode last used.
In conversation mode, place the phone mic toward the speaker, short press your Galaxy Buds3 and listen to your conversation translated in real-time. Once the app is open, the Interpreter feature will start up with the mode last used.
Super Clear Call, as if you are near
Looking for smooth, reliable, high-quality calls? Galaxy Buds3 offers highly-improved call quality through enhanced machine learning and super wideband technology. The elaborately trained machine learning model analyzes ambient noise and the user's voice patterns. Then it selectively removes unnecessary noise and improves call quality, ensuring your voice is heard — even in noisy environments. Enhance your conversations with rich, lifelike clarity through super wideband calls — double the voice bandwidth of conventional Bluetooth calls.
TV 360 Audio puts you front and center
Dive into a spatial sound experience. 360 Audio is a feature that identifies the exact direction of the sound as you tilt your head, providing surround sound for a more vivid listening and viewing experience.
Swap devices without missing a beat through PC Auto Switch
PC Auto Switch on Galaxy Buds3 detects audio activity and transfers the connection to your favorite Samsung Galaxy devices, so you can work and play seamlessly.
Share your sound with those around via Auracast
With Auracast broadcast technology, share your audio stream with an unlimited number of devices. Effortlessly transform your Samsung TV, Samsung Galaxy smartphone or tablet into a radio source to start engaging with others.
Just say the command - done
Control your audio settings without needing to touch your phone. Simply say a command, such as "next song" or "volume up" and let Galaxy Buds3 do the rest.
Seek your serene sound space
Mindfulness comes with daily practice. At the press of a button, teleport to a worry-free world of your own with Samsung Health powered by Calm. Alleviate stress with peaceful melodies from nature, improve your focus with white noise or relax with ASMR content for a happier, healthier you.
Enjoy the seamless experience across Android smartphones
Start your Galaxy Wearable experience on your Android smartphone. Pair your Galaxy Watch or Buds easily with the Android phone you already have. Just download the Galaxy Wearable and Samsung Health apps on Google Play, and you're good to go. You can even try out different watch faces on the Galaxy Wearable app—mix and match various features to your liking.
*Galaxy Watch7 and Galaxy Watch Ultra must be paired with a smartphone with Android 11.0 or above and minimum 1.5GB Memory.
*Connecting Galaxy Buds as Bluetooth Audio is available regardless of OS but to configure advanced settings on the Galaxy Wearable app, Galaxy Buds must be paired with a smartphone with Android 10.0 or above and minimum 1.5GB Memory.
*Advanced settings on the Galaxy Wearable app include Noise Control, Adaptive EQ, Pinch Control and software update.
*Some features are only available on selected Samsung Galaxy smartphones.
*Galaxy Wearable app is not supported on iOS.
*Samsung Health Monitor app is only available on Samsung Galaxy smartphones.
*Gesture and Find My Ring features are only available on Samsung Galaxy smartphones.
*Suggested Replies feature on Galaxy Watch7 and Galaxy Watch Ultra is only available on Samsung Galaxy smartphones.
*Availability and supported features may vary by country, region or carrier.
*Android is a trademark of Google LCC.
All in harmony
Keep your music and audio flowing, whenever and wherever you're going.
Find the best Galaxy Buds for you
*Actual battery life may vary and depend on usage conditions, settings, number of times charged, Bluetooth signal strength, and other factors.
*Actual Play time may vary based on settings.
*the Galaxy Wearable application can only be downloaded on smartphones with Android 10.0 or above and minimum 1.5GB Memory.
Specifications
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Bluetooth Version
Bluetooth v5.4
-
Earbud Weight (g)
4.7
-
Sensors
Accelerometer, Gyro Sensor, Hall Sensor, Pressure Sensor, Proximity Sensor, Touch Sensor, VPU(Voice Pickup Unit)
-
Number of MIC
6
-
Speaker
1-way
-
Ambient Sound
No
-
Active Noise Cancellation
Yes
-
360 Audio
Yes
-
Audio Codec
AAC, SBC, SSC(Samsung Seamless Codec), SSC-UHQ
-
Adaptive EQ
Yes
-
Adaptive ANC
Yes
-
Super Wide Band
Yes
-
Bluetooth Version
Bluetooth v5.4
-
Bluetooth Profiles
A2DP, AVRCP, HFP, PBP, TMAP
-
LE Audio
Yes
-
Auto Switch
Yes
-
Accelerometer, Gyro Sensor, Hall Sensor, Pressure Sensor, Proximity Sensor, Touch Sensor, VPU(Voice Pickup Unit)
-
Earbud Dimension (HxWxD, mm)
18.1 x 20.4 x 31.9
-
Earbud Weight (g)
4.7
-
Case Dimension (HxWxD, mm)
48.7 x 58.9 x 24.4
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Case Weight (g)
46.5
-
Durability
IP57
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Talk Time (Hours, ANC On)
Up to 3.5
-
Total Talk Time (Hours, ANC On)
Up to 18
-
Music Play Time (Hours, ANC On)
Up to 5
-
Total Music Play Time (Hours, ANC On)
Up to 24
-
Talk Time (Hours, ANC Off)
Up to 4
-
Total Talk Time (Hours, ANC Off)
Up to 20
-
Music Play Time (Hours, ANC Off)
Up to 6
-
Total Music Play Time (Hours, ANC Off)
Up to 30
-
Earbud Battery Capacity (mAh, Typical)
48.0
-
Case Battery Capacity (mAh, Typical)
515
-
Samsung Find
Yes
-
Bixby Voice Wake-up
Yes
-
Neck Stretch Reminder
Yes
-
Voice Command
Yes
Reviews
Galaxy Buds3
- The Samsung Galaxy Buds 3 offer excellent sound quality and effective noise cancellation.
- Many users reported issues with the fit and comfort of the earbuds.
- Some praised the sleek design and premium build quality.
- A significant number of customers struggled to keep the earbuds in place during use.
- A few reviewers experienced technical problems such as charging and connectivity issues.
- The product seems to have a mixed reception, with both positive and negative feedback regarding the features and performance.
Reviews with images & videos
Filters
Relevancy sort places the best reviews at the top, factoring in helpfulness votes, latest reviews, images, and other traits that readres look for in their reviews.
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2,950 Reviews
2024-10-15
Auckland NZ
2025-06-21
2024-08-20
2025-07-21
Samsung Support Team
Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.
2025-02-18
2024-10-20
Waco, TX
Social Commerce
Hi there Dutchman7, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We are pleased to know you are having such a good experience with the audio quality and features of your new earbuds. We have provided a link to an article to help you with the fit adjustments, and recommend doing a fit test in the Samsung Wearables App. For the other features you are curious about we have provided a link to the full device manual and the Samsung Support Team if you have questions about aligning your earbuds to your preferences. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2025-08-25
Charlotte, NC
R&R Team
Thank you for sharing your thoughts on the Galaxy Buds3, Bri! It’s great to see that you appreciate the sound quality and excellent battery life. These are key features we focus on. We understand that the open-type design of the Buds3 may take some time to get used to. To help with fit, please check the bottom of the earbuds for directional marks; you should see an "L" and an "R". Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. You can angle the earbuds slightly so that the microphone on the bottom is pointing towards your mouth instead of straight down. Additionally, adjusting the buds by rotating them forwards and backwards can help you find the right fit. We appreciate your insights about the fit, and we're here to assist you further if needed. Thank you again for your review! For any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
2025-03-17
2024-07-31
OR
Social Commerce
Hi there Julian, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important specific features and audio profiles are to our customers, and we are pleased you have found the setting that best aligns to your listening preferences. We would love to help you with the battery of your earbuds, and we have provided a link to an article to help you at your convenience. We appreciate you being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2025-09-14
2025-02-15
R&R Team
Thank you for sharing your experience with the Galaxy Buds3, Victor. The Buds3 features a new 11mm speaker and an enhanced 1.5x amp diaphragm that truly brings music to life. Regarding the design, the Galaxy Buds3 utilizes an open-type design, which indeed means they don't come with ear tips. We designed them this way to ensure comfort and convenience; simply place them in your ears for a quick and easy setup. We recommend checking the directional markings on the earbuds to ensure a secure fit. Make sure to insert the R bud into your right ear and the L bud into your left, ensuring that the letters are facing you. It can also help to adjust the angle slightly so the microphone points toward your mouth—this can enhance clarity during calls as well. Additionally, don’t hesitate to rotate them forwards and backward until you find a position that feels just right for you. We truly appreciate your feedback and hope that with these tips, you can maximize your experience with the Galaxy Buds3! If you have any more questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
2024-07-29
2025-09-25
Oregon
R&R
Hello EarBuds User, Thank you for sharing your feedback about your Galaxy Buds3. We understand they are not meeting your expectations. Please get in touch with our Samsung Support Team to explore your options and verify warranty coverage. We appreciate your input and look forward to assisting you. Thank you for being a valued member of the Samsung community. Mobile Accessories Support https://www.samsung.com/us/support/mobile/mobile-accessories/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2026-06-07
2025-02-17
R&R Team
Thank you for sharing your honest thoughts on the Galaxy Buds3, Vav! It's great to know that you appreciate the modern, sleek design and metallic finish, giving them a premium look. To address the fit and ensure they stay secure, here's a personalized guide for getting the best fit with your Galaxy Buds3: All you have to do to get started is place them in your ears. Check the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you. Insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forward and backward until the fit feels right. We hope these steps help you achieve a more secure and comfortable fit. Your feedback is invaluable to us as we continue to improve our products. If you have any questions or need additional support, don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
2026-05-21
2026-05-21
2026-03-13
2026-03-13
2025-03-17
2025-08-03
California
R&R Team
Thank you for sharing your thoughts on the Galaxy Buds3! We're excited to hear your feedback. We understand that the Buds3's open-type structure may require some adjustment time compared to traditional canal-type earbuds. It’s all about finding that perfect fit, and we encourage you to experiment with the positioning. To get started, simply place the Buds3 in your ears. Check the bottom of the earbuds for the directional marks – you’ll see an L for the left bud and an R for the right. Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Make sure to angle the microphone on the bottom slightly towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels just right. Also, the Buds3 provide impressive water and dust resistance ratings. The Buds3 are IP57 rated, meaning they can withstand up to 100m of water for 10 minutes, and have an IP68 rating for up to 6 feet of water for 30 minutes. Just rinse them off and dry them if they get wet, and you're all set! If you have more concerns or questions, don’t hesitate to reach out to us at Samguns Support. -Kelvin smsng.us/Samsung-Support. smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
2024-08-12
2024-07-31
Edinburgh
Samsung UK Reviews Team
Thank you for sharing with us this five-star review about your new and amazing Galaxy Buds3! We are delighted to read that you treated yourself to a new Samsung phone as well as your very first and incredible pair of earbuds. It is great that you were impressed by the new smart design of these earbuds, as well as by their inspiring colour and sleek finish. We are also glad that they fit in your ears so comfortably that you have also worn them when sleeping, and that they stayed secure in your ears for as long as you needed. Furthermore, we are glad that, as soon as you opened the case, your phone recognised them straight away, and that the setup and syncrhonisation with your mobile device was very easy. Finally, it makes us very happy to read that you think the sound quality is excellent, and that you have also found them very easy to control thanks to the new and innovative gesture functions. The Galaxy Buds3 deliver new heights of sound with plenty of style, comfort and smartness. Enjoy! ^CL at Samsung Support
2026-05-25
2026-01-21
SECA CS
Hello Johnny Two-Shoes, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2026-06-10
2024-07-30
2025-04-07
Uk
2025-02-26
2024-08-22
2025-07-28
2024-08-05
Forres
2025-10-02
Cleveland ohio
R&R
Hi Kdev, Thank you for reaching out and sharing your insights about your Galaxy Buds3. If you're experiencing low volume or poor sound quality on one or both earbuds, several factors might be at play. You could be wearing the earbuds incorrectly, or dirt and debris might have accumulated on them. Software outdatedness, low battery, and other concerns can also impact audio quality. Check each earbud’s orientation: when inserting them, make sure the wing tips face upward until they sit comfortably, then rotate the earbuds left or right for a secure fit. It may seem unusual, but also verify if there are any software updates available for the earbuds via the Galaxy Wearable app. Open the app, navigate to Earbuds settings, then select "Earbuds software update," and proceed with the download and installation. Refer to the linked article for additional troubleshooting resources for your Galaxy Buds3. We appreciate your review and thank you for choosing Samsung. No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2025-07-24
2025-06-02
2025-02-15
Bronx, NY
R&R Team
Thank you for your honest feedback regarding the Galaxy Buds3, ABrito! We truly appreciate your love for Samsung products and noted your concerns about the fit. As the Galaxy Buds3 are open-type earbuds, they don’t come with tips like traditional canal models, which can sometimes make achieving a secure fit a bit tricky. To help you ensure they stay in place, we recommend checking the directional marks on the bottom of the earbuds—look for the “L” and “R.” When inserting them, make sure the “R” bud is in your right ear with the “R” facing you, and the “L” in your left ear with the “L” also facing you. You can also adjust the fit by rotating the earbuds slightly forward or backward until they feel just right. Positioning the microphone towards your mouth can also enhance your experience. We want the Buds3 to provide you with the best sound quality and comfort, so we hope these tips help you enjoy them fully. Your feedback is invaluable in helping us improve! If you have any further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
2024-10-20
Social Commerce
Hey Fullmetal, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds is to you every day for a range of activities. We have provided a link to an article to help you with the placement, and recommend a fit test be performed in the Samsung Wearables App. We have also shared links to the full device manual and the Samsung Support Team to highlight the adaptive ANC setting and help offer additional troubleshooting if you continue to experience frustrations. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2024-07-29
Morecambe
2026-06-02
2026-06-01
2026-06-01
2026-06-01
2026-01-24
SECA CS
Hello MrDrProfZ, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care
2025-03-15
Pennsylvania
2024-07-29
Gloucester
2024-10-15
2025-07-28
R&R Team
Thank you for sharing your experience with the Galaxy Buds3. We understand how important sound quality and comfort are when it comes to your buds. If you’ve been struggling with fit, we recommend checking out our guide in the link attached on how to wear the Buds3 and Buds3 Pro. This can really make a difference in your listening experience. Additionally, don’t forget to explore the equalizer settings available in the Samsung app. Customizing these settings can greatly enhance the sound quality to suit your preferences. Also, make sure to keep your Buds updated with the latest software for optimal performance. We truly appreciate your feedback and hope you find these tips helpful! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
2025-06-30
Columbus Ohio
R&R Team
Thank you for sharing your experience with the Galaxy Buds3, Jody. We hate to see that you’re experiencing sound interruptions and have concerns about the fit and noise-cancellation feature. It’s important to us that you enjoy using them to the fullest. The sound cutting out can stem from various factors, including Bluetooth interference, an improper fit, or outdated software. We recommend checking out our troubleshooting guide in the link attached for some helpful tips. Additionally,we also added a link that offers suggestions for achieving the best fit, as a snug fit can enhance your experience, particularly with noise cancellation. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. We’re always here to help! -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (Sound cutting) https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
2025-06-02
2024-07-30
2025-05-03
FL
R&R Team
Thank you for sharing your experience with the Galaxy Buds3, Anager! We appreciate your feedback about the initial comfort and adjustment. It’s great to know that once you find the right fit, they stay in place and deliver excellent sound quality. The advanced noise cancellation and AI features are designed to enhance your listening experience, so we’re glad you’re enjoying those as well. We understand that getting the placement right can take some time, but we believe the elegant design and sophisticated sound make it worthwhile. Your insight helps us improve, so thank you again! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
2025-12-01
R&R
Hello Jigs, Thank you for sharing your experience with your Galaxy Buds3. We know that comfort is key when it comes to earbuds, as the right fit ensures excellent sound quality and confidence that your earbuds are secure. For the Galaxy Buds3, proper placement is essential. Wearing them correctly improves sound, increases comfort, and prevents them from falling out. Since these are open-type earbuds without tips, simply placing them in your ears is all you'll need to do. Check the bottom for directional marks labeled L and R, and insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the buds so the microphone points toward your mouth, not straight down. You can fine-tune the fit by rotating them forward or backward until comfortable. For more detailed instructions on achieving the perfect fit, please see our linked article. We appreciate your feedback and thank you for choosing Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2025-10-01
Oxfordshire
CX
We're sorry to hear that you're experiencing an issue with your left bud sounding quiet, Cadz. This isn't what we'd expect to happen, and we're here to help. We'd initially like to recommend cleaning the microphone hole, speaker, and air duct using a clean, dry, and soft brush or a cotton swab. The following link contains many more steps to go through to get your Bud working as it should: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ If the issue persists, please don't hesitate to reach out to our Support Teams, who are on hand and ready to help. We can go through more steps to get your Buds working, and we can arrange a repair for you wherever necessary. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ Many thanks for taking the time to review your Galaxy Buds3. Your feedback is very important to us, and we're confident that you will soon be back to enjoying the fantastic, crisp sounds, along with the top spec features such as Active Noise Cancelling. You have a fantastic Samsung ecosystem with your Buds3, your S24 Ultra, and your Gear Fit3, and we're always here to support you and to ensure that everything works perfectly smoothly for you. ^EW at Samsung Support
2024-10-25
Meridian, MS
Social Commerce
Hi Gomeze Robinson, thank you for your feedback on your Samsung Galaxy Buds3. We love that you are enjoying the enhanced audio quality of these earbuds and would love to offer additional assistance with regards to the fit of your earbuds. If you haven't done so yet, we recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team to offer additional assistance or answer any questioins you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2024-08-12
2024-10-12
Richmond VA
2024-08-29
Manchester
2026-06-01
2026-06-01
2026-06-01
2026-06-01
2026-06-01
2026-06-01
2026-06-01
2024-10-16
Social Commerce
Hi there Letsgetgoing, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We are so thrilled to know you have had such a wonderful inital usage of these earbuds thus far. We have provided a link to the full device manual to help you discover all of the features of your new earbuds, and maximize your every day usage. We have also shared a link to the Samsung Support Team if you would ever like one on one assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2024-07-25
Social Commerce
Hi there, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3. We understand how important the audio quality of your earbuds is to you. We would love to help you maximize your experience with your earbuds. We have shared a link to the full device manual to help you with the audio settings and features. We have shared a link to an article to help you if you believe there is an underlying factor causing this experience with the audio quality. We have also included a link to the Samsung Support Team if you have questions or would like any assistance with the features and functionality of your Samsung devices. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2025-08-04
2024-07-30
Dudley
2025-10-24
Las Vegas
R&R
Hey there CN32, Thanks for sharing your experience with the Galaxy Buds3. Choosing the right earbuds can take some time, and it’s understandable to feel frustrated if they don't meet expectations quickly. Samsung offers a warranty that covers manufacturing defects in materials and craftsmanship, typically valid for 12 months as indicated on each product. This warranty gives you confidence that your purchase is protected and that Samsung stands behind its performance. For warranty details, please contact our Samsung Support Team. We’re here to assist you and appreciate you being part of the Samsung community. uBreakiFix https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2025-06-30
R&R Team
Hi Gabriel! Thank you so much for sharing your feedback about the Galaxy Buds3. We understand how frustrating it can be if the left earbud isn’t performing as expected. It sounds like you're dealing with some microphone concerns, which can sometimes happen if the microphone hole gets blocked. Regular cleaning can make a big difference! We recommend using a clean, dry, soft brush or a cotton swab to gently clear out any earwax or debris that might be affecting the sound quality. It’s also a good idea to wipe your earbuds with a soft, dry cloth after each use and to keep them dry, as moisture can impact performance. We’re glad to see that you enjoy the color and design! We know comfort is key in providing great audio experiences, and we strive to ensure our products meet those needs. If what you are experiencing persists after cleaning, please don’t hesitate to reach out to Samsung Support. We offer a 12-month limited warranty for manufacturer defects, and you may also consider Samsung Care+ for extended protection. Your satisfaction is important to us, and we're here to help! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
2025-03-18
2025-05-06
Southern California
R&R Team
Thank you for sharing your feedback about the Galaxy Buds3, Chris. It’s clear the fit hasn't met your expectations, and we understand how important that is for a great listening experience. Our design aims to enhance both sound quality and comfort, so your insights are valuable. Regarding the ear tip covers, we appreciate your input as it helps us improve compatibility for all users. It’s great to hear that you're satisfied with the sound quality! We’re committed to continuously innovating and enhancing the overall experience with our devices. If you have any more thoughts or questions, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
2024-08-08
Fort Myers,Fl
Social Commerce
Hi there Charman123, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important specific features of your device are to you every day and we would be happy to help you maximize your experience with your earbuds. We have provided a link to an article to help you with the fit of your earbuds. We have also shared a link to the full device manual to help you best align the settings and features to your needs. Lastly, we have shared a link to the Samsung Support Team if you continue to experience any frustration or would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2025-09-21
Wisconsin
2025-03-16
2025-03-18
2024-07-29
2026-05-18
2026-01-02
R&R
Hey there Happy customer, Thank you for sharing your experience with Galaxy Buds3. Designed for listeners who value awareness alongside premium sound, the open-style design offers a comfortable alternative to in-ear models while still delivering impressive audio performance. Your perspective highlights how thoughtful design choices can align with real-world listening needs. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2024-10-23
Denver Co
Social Commerce
Hi there EDubb88, we appreciate your feedback on your Samsung Galaxy Buds3. We are so happy to hear you are pleased with the audio quality of your new earbuds. We would love to help you maximize your experience and troubleshoot the fit of your earbuds. We have provided alink to an article to help you with the optimal placement, and recommend doing a fit test with your earbuds in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you contnue to experience any frustrations, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2024-10-08
Social Commerce
Hi there Bajanramo, thank you for your feedback on your Samsung Galaxy Buds3. We understand how frustrating it can be to have your media interrupted during your listening. We have provided links to a few articles to help you troubleshoot the Bluetooth connection, and to the Samsung Support Team as well to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2024-07-25
2024-12-22
Samsung Support Team
Hello, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.
2026-05-21
2026-04-27
2026-03-13
2024-11-03
Social Commerce
Hey there Neolives, thank you for your feedback on your Samsung Galaxy Buds3. We love hearing you are enjoying the use of these earbuds and find them comfortable for prolonged wear during the day. We have provided a link to the Samsung Support Team to help you with all the settings and features to help you best align them to your needs and preferences. We appreciate you being a Samsung customer. -Elizabet Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
2025-06-26
Wiltshire
CX
We are disheartened to read that you are not happy with the Galaxy Buds3, which you received as a complimentary item for the purchase of 2 amazing Galaxy S25 and a fantastic Galaxy S25 Ultra, Hickle. It is our understanding that you don't find them comfortable and secure in your ears and that, although you have watched a video about how to wear them correctly, this issue is persisting. We would like to reassure you that the Galaxy Buds3 come with our new angular design, which has been meticulously crafted based on 3D ear data to check for wearability and comfort. Please follow this link, where you can find a useful step-by-step guide about how to wear these earbuds for the best experience: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopvlq0lg1-Uaz16udo_A2K9Q8-tRtBWc0pwd8TP1HQ4FKdEAOBT If you need more assistance with this, please don't hesitate to speak to our friendly Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2024-09-02
Bideford
2024-10-22
CX
Thank you for your four-star feedback, Luke! We are pleased to see that you are enjoying the stylish design, seamless connectivity and advanced features such as 360 Audio on your Galaxy Buds3. However, we are sorry that you are not 100% satisfied with the sound. To ensure you get the perfect levels to suit your preferences, we recommend tweaking the sound using the equaliser within the Galaxy Wearables app. For more information, check out this link: https://spr.ly/6425qxhnS ^CR at Samsung Support
2024-09-13
Mitcham
CX
We are thrilled to read that you decided to continue trusting the impressive technology and quality of our earbuds with the amazing Galaxy Buds3, Sandra! It is great that you found the perfect upgrade to your previous and still amazing Galaxy Buds Live with this fantastic product, and that you are finding it awesome. We are delighted that you like the sleek and all-new, open-type design, and that you are also impressed by its advanced sound quality. This fantastic product is built to deliver the ultimate Hi-Fi experience thanks to its powerful speakers, advanced AI technology and ergonomic shape. In addition to this, we are pleased that you are also happy with its advanced charging case, which doesn't just come in a convenient size to fit perfectly in your pocket, but it also holds charge by itself, so you can charge your earbuds on the go. Finally, we are glad that you are impressed by the seamless interaction between these earbuds and your phone, and that they have become your perfect companion at the gym. Enjoy! ^CL at Samsung Support
2024-09-06
Walsall
CX
We're absolutely delighted to see that you are loving your Buds3 as much as you are, so we appreciate your feedback. The great new is that they're not just a pretty package, as premium is built into every other part of them! As soon as you take them out of the case you'll be able to instantly connect them to any compatible device, so you can start enjoying them right away. The new design means that they're even more comfortable than ever, so you can enjoy them for as long as you'd like without them causing any discomfort to your ears, and thanks to the powerful battery, and quick recharge provided by the case, you'll get a true all-day performance from them. The sound has been remastered so that the speakers deliver crystal-clear clarity for anything that you want to be listening to, so you'll be able to enjoy everything like never before. ^DB at Samsung Support
2026-06-29
2025-07-01
2025-02-22
2025-08-15
2024-08-13
2025-02-28
Lincolnshire
CX
We are disheartened to read that the Galaxy Buds3 have not met your expectations overall because you don't find them comfortable and secure in your ears, with the sound quality and Active Noise Canceling (ANC) also not meeting your expectations, Petley. It is very important to ensure you are wearing your earbuds correctly for the devices to recognise the correct positioning of the microphones and speakers, which will dramatically affect the quality of sound as well as the Active Noise Canceling performance. Please don't hesitate to follow this link, where you can find a very useful guide about how to wear your Galaxy Buds3 correctly for the best results: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooQ-IvELKAGcNXSmwftITaKqUFMjRTJgA549ErKSoH6EUvpilOX We also appreciate that you prefer tapping the earbuds to control them rather than using the pinch and swipe features, and while we understand that this is entirely dependent on personal preferences, we would still like to share with you this link, which can be very useful: https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopYOUDvFfkhvoeJf_m6GwrOEQ-3LJ2UF7HH3FZTxWW0ON1G5OTA If you need more help with making the most of your Galaxy Buds3, or have any questions, please also don't hesitate to speak to our Support Teams, who are always ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-04-17
CX
We are sorry to read that the Galaxy Buds3 have not met your expectations overall because, although you are impressed by their durability, you noticed they do not fit in your ears comfortably, with the sound also not being good enough, Matty. It is very important to ensure that your earbuds are being worn correctly in your ears for their speakers and microphones to work optimally, as well as to enjoy the most comfortable and secure fit. Please follow this link, where you can find a useful step-by-step guide about how to wear your Galaxy Buds3 in your ears correctly and easily every time: How to Wear Galaxy Buds3 - https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooWW26_LZ5qzcrJwv0lG1qrSkjn-SqFr_hF2cLDZVdoRWfrGMUJ If you are still experiencing issues with this product after you followed the steps from the link above, please don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-09-13
London
CX
Congratulations on your new and impressive Galaxy Buds3, Kimo! The innovative angular design of this product has been meticulously crafted for the perfect fit, making it comfortable as well as perfectly secure in your ears, even when working out. Additionally, it is great that you are finding the convenient and different coloured lights very useful to distinguish the two earbuds for the most straightforward experience. Furthermore, we are delighted to read that you are also impressed by the advanced sound technology and speakers of this product, which deliver the ultimate Hi-Fi experience with every tune. Not only that but, as you mentioned, the Galaxy Buds3 also boast the enhanced ANC (Active Noise Canceling) feature, which limits background noise, so you can always stay focused on what matters, while also being aware of your surroundings. We also appreciate that you are still getting used to the new gesture functions to control the volume of your earbuds, and please check page 25 of the User Manual for an easy step-by-step guide about how to make the most of them: https://spr.ly/6420ovQk0 This impressive device will help you reach new heights of sound thanks to its revolutionary features, enhanced sound technology and premium design! ^CL at Samsung Support
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Solutions & Tips
- How to wear and use the Galaxy Buds3 and Buds3 Pro
- Wearing the Galaxy Buds
- How to use Pinch Control, Earbuds control and troubleshoot your Galaxy Buds3 and Buds3 Pro
- Why your Galaxy Buds3/Buds3 Pro make a screeching sound when you hold them
- How to pair Galaxy Buds using Bluetooth in Samsung One UI 8
* Key feature may different from Key Spec
* Image of Galaxy Buds Pro earbuds simulated for illustration purposes.
* Compatibility : Galaxy S21|S21+|S21 Ultra 5G, Galaxy S20|S20+|S20 Ultra, Galaxy Note20|20+, Galaxy Fold, Galaxy Z Fold2 5G, Galaxy Z Flip, Galaxy S20 FE, Galaxy S10e|S10|S10+, Galaxy Note10|10+, Galaxy Tab S7|S7+, Galaxy Tab S6, Galaxy Tab S6 Lite with OneUI 3.1 or higher
* Flexible interest-free options with simple monthly repayments.
* NOW Rewards Visa: 6 months (min spend $200), 9 months (min spend $200), 12 months (min spend $249), 24 months (min spend $449), interest free is available on NOW Rewards Visa. NOW Rewards Visa terms and conditions, credit criteria, rates and fees (including a one-off $55 establishment fee and a $34 account fee charged 6-monthly) apply. Purchase interest rate of 26.65% p.a. applies to the outstanding balance after interest free term ends. Cash advance interest rate of 29.40% p.a. applies. Rates and fees are subject to change. NOW Dollars can be redeemed at certain Participating Retailers only. NOW Dollars cannot be earned or redeemed on long-term interest free purchases. Offer only available at samsung.com/nz. Click here for more information.
* Q Card: 12/24/36 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800 respectively. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95% p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.
* Afterpay: Afterpay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms.
* Image simulated. Samsung account login, Google account login and internet connection may be required for certain AI features. Galaxy AI features are included with the purchase of eligible Samsung Galaxy devices until the end of 2025. Feature availability and associated costs are subject to change.
* Galaxy Buds3 is available in two standard colours – namely Silver and White.
* 36-month instalments at 0% interest are available to approved Q Card customers only. See https://www.samsung.com/nz/offer/interest-free/ for more information. Trade-in is not available for purchases paid with Q Card.
* Samsung Rewards points will be at the base rate of 1% to all products purchased on Samsung.com. Samsung Rewards points will not be awarded for returned products and the points will not be visible or usable until 30 days after the goods have been delivered. Samsung Rewards points can only be used for purchases on Samsung.com and the points are valid for two years from the date they were added. GST is payable on all points redemption. To be able to take advantage of the offer, membership in Samsung Rewards and a Samsung Account are required. For full terms and conditions, see https://www.samsung.com/nz/rewards/terms