Wifi Dongle till RR7000M, RF8000M, BRB6000M, RB6000M

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HD39J1230GW

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Wifi Dongle till RR7000M, RF8000M, BRB6000M, RB6000M
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Specifikationer

  • Kompatibel med värmepumpar

    Ja

  • Kompatibel med kyl och frys-produkter

    Ja

  • Kompatibel med tvättmaskiner

    Ja

  • ACP Control

    Ja

  • Färg

    Silver (Glossy)

  • Material

    PC

  • Trådlös Wi-Fi-standard

    Wi-Fi (IEEE 802.11 b/g/n, 2,4 GHz)

  • Anslutning

    USB_A Plug

  • Strömförbrukning

    Max: 2,0 W, Min: 0,4 W

  • Mått (B x D x H) (mm)

    79,5 x 28,1 x 10,7 mm

  • Vikt

    16 g

Recensioner

Wifi Dongle till RR7000M, RF8000M, BRB6000M, RB6000M

2.5

Rekommenderas av 28% av kunderna.

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5.0 22%
4.0 7%
3.0 12%
2.0 17%
1.0 42%
Funktioner 1.0
Prestanda 3.0
Design 4.0
Prisvärdhet 1.0

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41 Recensioner

Kaibjo
1 (9,999)

2021-05-08

:
1 (9,999)
Saknar de mest grundläggande funktioner. Ocker pris!
Hjälpsam?

Funktioner

1 (9,999)

Prestanda

3 (9,999)

Design

4 (9,999)

Prisvärdhet

1 (9,999)
Svar från Samsung:
2021-05-11

Kundsupport Samsung

Hej, Det är tråkigt att höra att du upplever problem med din wifi dongle. Vi rekommenderar att du kontaktar vår tekniska support så att vi kan försöka hjälpa dig vidare. Du kan nå oss här: https://www.samsung.com/se/info/contactus/

scooter
1 (9,999)

2026-02-28

:
1 (9,999)
Not easy to set up, very finicky about wifi, and inconsistent connection
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2026-03-03

Samsung

Hello Scooter, We value you taking the time to look into the setup details for the Samsung Smart Home Dongle. Page 5 of the manual highlights the key network requirements needed for stable operation, which is helpful when experiencing Wi‑Fi sensitivity or inconsistent connectivity. This section explains the important network compatibility notes and conditions that may influence how the dongle connects and performs. For full reference, you can view the complete manual here: https://downloadcenter.samsung.com/content/UM/201704/20170403183933571/SMARTdongle_HD39J1230GW_EN_160422.pdf These points help clarify why the setup may sometimes feel finicky, especially if router settings or ISP limitations differ from what the dongle supports. If you need further assistance, please contact us through one of the options below and reference 1152191554 so our team can review your records: - Facebook Messenger: https://m.me/samsungsupport - X: https://x.com/messages/compose?recipient%20id=18768513 - Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us - Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung really appreciates your business, and we thank you for taking time to reach out to us! Nicole Samsung Care

John
5 (9,999)

2025-09-21

:
5 (9,999)
Not working at all. Set up usb, than press smart control and nothing on my wifi list
Ursprungligen publicerat på Samsung US
Tarun
1 (9,999)

2022-01-04

:
1 (9,999)
bought two for our new washer and dryer. would not connect to mesh network. setup a separate wifi access point with minimal security, still would not connect. rma requested. items on the way back. terrible.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-01-07

samsungcare

Thank you for shopping Samsung. We appreciate your review, and letting us know about your inquiry. I would recommend contacting our Smart Things department by calling the number here: (866)8132-404. ^Pat

JayBW
1 (9,999)

2021-01-28

:
1 (9,999)
a few weeks ago our internet service provider alerted us regarding activity targeting this device in our home. the source ip targeting this device was identified coming from russian federation. after removing this device from our appliance and our network, the activity of attempting to access this device stopped. in my research, products like this used in smart homes that have known vulnerabilities can be targeted. if our isp did not block the activity who knows what would have happened.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2021-01-29

Samsung Care

Thank you for bringing this to everyone's attention. We will forward this information accordingly. Thank you for your review. ^Pat

Marcesc
4 (9,999)

2020-08-28

:
4 (9,999)
Me parece una prestación la de usar vía Red con la aplicación Samsung Smart Home y poder controlar desde cualquier parte el congelador o frigorífico. La maquina de hielo es una maravilla.
Jag rekommenderar den här produkten.
Ursprungligen publicerat på Samsung Spain
Mrtryit
5 (9,999)

2020-02-02

:
5 (9,999)
I bought this even though people said it didn't work very well. I completely disagree. It didn't take anytime to setup and it interfaces seamlessly with my SmartHome. I was even pleasantly surprised when it sent notifications to my Samsung smart TV not just y phone that either the dryer or the washer was completed. If you follow the steps in the manual it works. As for controlling your devices press the SmartConnect for 3 seconds on the dryer or washer to gain full control wait for the light to turn on. BTW the washer locks itsself. If you change settings on the device it switches to monitor only mode. It's a safety feature if you don't do that you can only monitor the devices. Should come with the devices.
Ursprungligen publicerat på Samsung Canada
bobby
1 (9,999)

2019-12-05

:
1 (9,999)
do not buy the washer if you have to use this device. it does not connect. broken samsung promise.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2019-12-05

Samsung Care

I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that addresses your concerns: • SmartThings App Supported Devices: http://bit.ly/2Ppisjk• Cannot Connect To SmartThings: http://bit.ly/2s5DjPt • Home Appliance Disconnects From SmartThings: http://bit.ly/2F3wKEE Thank you for being a part of the Samsung family! ^Cat

Ctiffer63
1 (9,999)

2019-05-30

Minnesota

:
1 (9,999)
do not buy this product. do not purchase a samsung washer and dryer pair based on the concept that you will be able to use your smartphone to monitor the operation of the device
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2019-05-31

Samsung Cares

We appreciate your feedback. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a part of the Samsung Family! ^Cat

Steve B
1 (9,999)

2019-03-23

Califorbia

:
1 (9,999)
The worst experience I have ever had with electronics that need to pair with app and connect to WiFi. The adapter with its app is total junk. I rarely write reviews, but people need to be warned about this product and their corresponding washer /dryers that use it. This is coming from a Korean-American in their 30s and high familiarity with all sorts of electronics, computers/apps
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2019-03-27

Samsung Cares

I definitely understand how frustrating it can be when results and expectations don't quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat

TechGuy99
2 (9,999)

2018-12-14

Kenosha, WI

:
2 (9,999)
I was disappointed to find out that you can't control gas dryers. You can only monitor them. The setup process is not straight forward. I got it to work, but it was a bit sketchy.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2019-02-12

Samsung Cares

I understand how frustrating it can be when results and expectations don't quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat

LRRB
1 (9,999)

2018-08-10

MS

:
1 (9,999)
I have tried NUMEROUS times to connect and it fails EVERYTIME.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-24

Samsung Care

Hi LRRB, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ To know more about how to set up this product, you may click the link below: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/smart-home-adapter-laundry-hd39j1230gw/#set-up I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144532339 Thank you for choosing Samsung. Have a great day. -Trisha-

MMiikkeell
1 (9,999)

2018-07-26

New York

:
1 (9,999)
I run the smart home business at a major fintech. This product is the perfect example as to why smart technology is not taking off. I cannot even get it to work and im in the business of selling and enabling this stuff. Come on samsung. I paid a lot of money for a smart washer and dryer set to just get a dumb set.... not okay.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-24

Samsung Care

Hi MMiikkeell, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ To know more about how to set up this product, you may click the link below: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/smart-home-adapter-laundry-hd39j1230gw/#set-up I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144532399 Thank you for choosing Samsung. Have a great day. -Trisha-

Golfflo
3 (9,999)

2018-04-09

:
3 (9,999)
I bought this thinking it could be used without the smart things hub because of having a Samsung Galaxy Note. I can use the monitor features for my washing machine but the machine does not recognize something in order to turn on the wifi connection to control the machine.
Jag rekommenderar den här produkten.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-24

Samsung Care

Hi Golfflo, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144532474 Thank you for choosing Samsung. Have a great day. -Trisha-

stangthang
1 (9,999)

2018-01-19

racine wi

:
1 (9,999)
As many others have said this should be standard when buying washers and dryers at this price range, you shouldn't have to spend any extra to make them smart appliances, since there supposed to already be that way. would have purchases less costly machines if I had known I couldn't even use them for the features i bought them for. Samsung definitely dropped ball on theses!!
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-24

Samsung Care

Hi stangthang, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144532561 Thank you for choosing Samsung. Have a great day. -Trisha-

SalemChris
4 (9,999)

2017-12-22

Salem, MA, USA

:
4 (9,999)
I'm using this dongle with a Samsung Fridge/Freezer, model RF23M8070SR. The dongle does everything I expected, which isn't all that much, but now Alexa can tell me what the temperature is in the freezer or refrigerator, she might also be able to do other things that the Samsung Smart Home app can do (turn off icemaker, etc) but I need to play around with it more. Setup went fine, luckily I'd read some reviews that said to switch to airplane mode on your phone (Nexus 6) - which I had to do before it would find my wifi network. Connecting to Alexa was easy, I just enabled the Samsung Smart Home skills, I tried discovering the device in the alexa app but it couldn't find the fridge. Seems it works fine with just the skill enabled. It would be handy if Alexa could tell me if the fridge door was open, but it doesn't seem to. I give it 4 stars because it does what I expected, but it should do more for the price.
Jag rekommenderar den här produkten.
Ursprungligen publicerat på Samsung US
Freddienc123
2 (9,999)

2017-11-02

Raleigh

:
2 (9,999)
When I bought the washer and dryer, I could not wait to try and connect it to the network (and even smartthings) to automate and monitor them. The reality was far different than expectation. This does allow you to monitor your wash and dry cycles, and customize settings. What is not made obvious is that you must push a button EVERY single time to activate the wireless adapter. ..because obviously a washer and dryer hooked into a 110/220 outlet should save energy by turning off a 2-3W network adapter.. if it was always on, allowing you to connect as needed to alert you to its status, it would be perfect. Instead it is a poorly thought add-on, that feels as if it was just hacked to make it work. Completely not worth it.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-26

Samsung Care

Hi Freddienc123, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand that your expectation was not met. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. For future reference, I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ To know more about the benefits of this product, you may click the link below: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/smart-home-adapter-laundry-hd39j1230gw/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144539629 Thank you for choosing Samsung. Have a great day. -Trisha-

Lilwheel
3 (9,999)

2017-10-25

Myersville, MD 21773, USA

:
3 (9,999)
I have used this devices for a few weeks and find it is only good monitoring the washer. If the washer has a load in it and it's turned off, you can't remotely tell it to start. If it's on a delayed start, you can see how much time is left before it starts, but you can't remotely change it. It is also slow to connect to the network. On the positive side we can look on our phones to see how much time is left in a wash cycle and the washer sends us a notification when the load is done (washers chimes are too quiet to be heard through a closed door).
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-26

Samsung Care

Hi Lilwheel, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand that your expectation was not met and your having trouble connecting to the network. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. For future reference, I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ To know more about the benefits of this product, you may click the link below: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/smart-home-adapter-laundry-hd39j1230gw/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144539652 Thank you for choosing Samsung. Have a great day. -Trisha-

KCBOY94
1 (9,999)

2017-08-08

:
1 (9,999)
Absolutely awful experience with my Samsung washer & dryer. Both were suppose to be able to connect to the smart home app by purchasing this accessory in order to receive laundry notifications and remotely control the appliances. Neither worked well after a week of experimenting. The washer and dryer go "offline" when they are not turned on, so you cannot remotely control the appliances as you have to be standing next to them to turn them on first. After this issue, I thought I would just use the app for notifications when my laundry was finished. That didn't work either. The cycle would end and the appliance would go offline, resulting in lost connectivity, before the app could send a notification.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-25

Samsung Care

Hi KCBOY94, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting/setting up using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144535537 Thank you for choosing Samsung. Have a great day. -Trisha-

CoolTexan
2 (9,999)

2017-07-03

Austin TX

:
2 (9,999)
I'm following the instructions exactly with no luck. The wifi connection between my washer and AP keeps failing. They are less than 10 yards apart. Not easy at all.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-25

Samsung Care

Hi CoolTexan, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting/setting up using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144535480 Thank you for choosing Samsung. Have a great day. -Trisha-

Henessy
3 (9,999)

2017-06-12

:
3 (9,999)
The idea is great. Unfortunately the way they did it was really poor: 1. Why do you need to buy it separately? Why not to have it built-in? 2. Once you connected the app to your appliance you have to manually push a button for it to work. Why? If I am already in front of my washer/dryer - why would I use the app? I would use the buttons on the appliance, which is more convenient. Anyway, even if you decide to use the app, you need to wait for 1-2 minutes for the connection to be established, which is another reason not to use the app. And even after you wasted your precious 1-2 minutes, once you hit "RUN" button the app becomes useless as you can no longer control anything, just be a watcher 3. The app is JUST HORRIBLE! Will not work on the cellular connection, only on your home Wi-Fi. The whole idea of being in control is gone. Use you the app while you are at home, probably 10 feet away from your appliance. Adding appliances is another mess. I added a washer and a dryer and the dryer would always be added as a Washer 2. I tried everything, chose different types of dryers (even if it was not mine) and still the same - Washer 2. OK, you can re-name it. I renamed it and it was showing as a Dryer. But once you go inside the app it is still showing as a Washer 2. And a lot more to complain. But these are the most unpleasing facts
Ursprungligen publicerat på Samsung US
NewWasherDryerOwner
2 (9,999)

2017-05-30

:
2 (9,999)
I can get it to connect to WIFI, and I can start a load in the washer or dryer, but then when I go back to check on the status, it has disconnected again. During the cycle, it will SOMETIMES reconnect and allow me to see the status, but then just minutes later it is gone again. The Smart Home app interface needs to be a little easier to use during setup. Interface is ok after setup, if it stays connected. I have not tried moving my router closer to the laundry room, but all other WIFI devices work fine throughout the house and this is closer than most of them. If moving it closer helps, I will come back and update my review. My suggestion is to build the WIFI into the washer/dryer in future models so that you can get a better WIFI radio into it. This adapter just doesn't live up to the quality level of what I would normally expect from a Samsung product. The washer and dryer are awesome products, I just wish this adapter was the same.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-24

Samsung Care

Hi NewWasherDryerOwner, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144532628 Thank you for choosing Samsung. Have a great day. -Trisha-

TheeMike
2 (9,999)

2017-04-11

Tennessee, USA

:
2 (9,999)
We bought a pair of these to connect our washer and dryer to the smart home we are doing. They are only connected to the internet when the washer and dryer are on, so don't expect to fluff your clothes or run a refresh on your way home from work. Literally the only thing they do is tell you when the cycles are done. (You can start a cycle, but you are already standing at the machine because you had to turn it on)
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-26

Samsung Care

Hi TheeMike, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand that your expectation was not met. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. For future reference, I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ To know more about the benefits of this product, you may click the link below: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/smart-home-adapter-laundry-hd39j1230gw/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144539716 Thank you for choosing Samsung. Have a great day. -Trisha-

tonydip
1 (9,999)

2017-04-09

:
1 (9,999)
So I spend more to get a SMART dryer only to have to spend more to actually make it smart! Without this its NOT THAT SMART OF A PURCHASE. AND then even after you spend more it's still actually a very normal kind of dumb dryer.. STAY AWAY if it has the features you want get it WITHOUT the smart option!
Ursprungligen publicerat på Samsung Canada
Jwayner
1 (9,999)

2017-03-12

Elizabethtown, KY

:
1 (9,999)
These seem to work as they should, they connect to the router. However, we don't get the benefit of having these because the Samsung Smart Home app is absolutely terrible. At first I was getting notifications when my loads were done but I'd have to make sure to open the Samsung app on my phone or I'd never get a notification. Now, it only tells me when a door is open or something and never when a load is done nor does it tell me how much time is left anymore. Samsung needs to work on their Smart Home app so that these adapters actually do their job!!
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-26

Samsung Care

Hi Jwayner, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand that your expectation was not met and your having trouble connecting to the network. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. For future reference, I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ To know more about the benefits of this product, you may click the link below: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/smart-home-adapter-laundry-hd39j1230gw/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144539759 Thank you for choosing Samsung. Have a great day. -Trisha-

MammawJo
1 (9,999)

2017-02-23

Wisconsin, USA

:
1 (9,999)
When I purchased my washing machine, I did not read the fine print that the adapter had to be purchased separately. Huge disappointment. I've already paid for this feature when I bought the machine and it is totally useless now. With such poor reviews (Here and elsewhere), I will not be purchasing the adapter. This should be included with the appliance since it is required by the feature.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-09-01

Samsung Care

Hi MammawJo, I’ve had a chance to review your complaint, and I’d like to apologize for the inconvenience of not meeting your expectation. Thank you for taking the time to share that with us so we can make it right. This matter is something that our team at Samsung doesn’t take lightly. To further assist you on this matter and to know more about the product, please contact us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144868568) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

panelero
4 (9,999)

2017-02-06

nashville,Tn

:
4 (9,999)
It connected, easy and works perfect. You need to have a good wifi, The app works good with my smart things app but Needs connectivity with echo Alexa. I receive push notifications on my phone windows 10 well.
Jag rekommenderar den här produkten.
Ursprungligen publicerat på Samsung US
AlwysL8
5 (9,999)

2017-01-29

Hickman, NE 68372, USA

:
5 (9,999)
This is the first time I've used a front load washer. I find this washer gets my clothes much cleaner. Always loved Samsung products and wanted to try a front loader. My sister convinced me they get clothes cleaner. She's right! Love the "add laundry door"!
Jag rekommenderar den här produkten.
Ursprungligen publicerat på Samsung US
Seasidesandy
5 (9,999)

2017-01-16

Hilton Head, SC

:
5 (9,999)
This is my second washer like this. One in a rental property. Like the new updates. Add a door is cool.
Jag rekommenderar den här produkten.
Ursprungligen publicerat på Samsung US
DavidL91
3 (9,999)

2017-01-16

West Virginia, USA

:
3 (9,999)
I bought two of these for my 6200 series washer/dryer. The physical install was straightforward and easy to figure out. The software setup/config is not as easy/useful as it could be. 1) If you want to set the devices up for two different phones, you must do the setup for each device two times. 2) At least on my series washer/dryer, you must push and hold the button to turn on the wifi adapter, they don't turn on automatically 3) The iPhone app is OK in some parts, slow and buggy in others a) Controlling the device seems to work OK (Setting the type, reminders, ect) b) I don't always get notifications when the cycles on either device is complete. I normally get notifications if I have the reminder turned On c) Every time I open the app it says that I have been disconnected and then it needs to reconnect, sometimes taking multiple tries 4) My washer randomly needed to be re-set up for wifi connectivity. Not sure if this was because the button to turn the wifi on is the same to set up the wifi, but that was annoying because it had to be re-set up for both phones again If I had the chance to buy it again, I'm not sure if I would or not. Some of the pains might be worth the notifications if you do a lot of laundry.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-26

Samsung Care

Hi DavidL91, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand that your expectation was not met and your having trouble connecting to the network. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. For future reference, I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ To know more about the benefits of this product, you may click the link below: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/smart-home-adapter-laundry-hd39j1230gw/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144539845 Thank you for choosing Samsung. Have a great day. -Trisha-

CheapCharley
5 (9,999)

2016-12-17

myrtle beach

:
5 (9,999)
Loaded with features and easy applications. Never bought a Samsung product and was disappointed. Super value and quality.
Jag rekommenderar den här produkten.
Ursprungligen publicerat på Samsung US
Cafusco
5 (9,999)

2016-12-04

North Haledon, NJ, USA

:
5 (9,999)
I love being able to see how far along my washing cycle has to go and also if there is a problem it will tell you. LOVE IT!!!
Jag rekommenderar den här produkten.
Ursprungligen publicerat på Samsung US
stooby
1 (9,999)

2016-11-30

W. Illinois

:
1 (9,999)
I purchased 2 of these the one I put on my dryer took a while to set up, but after many tries its on my phone and it works, the one I purchased for my washing machine will not work, I have tried and tried and it just wont work. I wish now I would have just purchased one. once you have it installed its kind of neat to monitor the cycles etc.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-24

Samsung Care

Hi stooby, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144532675 Thank you for choosing Samsung. Have a great day. -Trisha-

jymmyz
2 (9,999)

2016-11-12

Austin, TX, USA

:
2 (9,999)
I jave a wifi booster and it still disconnects all the time,,,not consistent
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-24

Samsung Care

Hi jymmyz, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144532697 Thank you for choosing Samsung. Have a great day. -Trisha-

Wildman2801
1 (9,999)

2016-09-27

Wisconsin

:
1 (9,999)
Keep getting message on App saying Wi-Fi router is too far away. Router was in basement right under washer & dryer, Moved router to room right next to laundry room, worked when first hooked up, then message reappeared. Whole house runs off of this Wi-Fi without problems. Have garage door hooked up which is away from the house and it works great,
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-26

Samsung Care

Hi Wildman2801, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting/setting up using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. For future reference, I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ To know more about the benefits of this product, you may click the link below: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/smart-home-adapter-laundry-hd39j1230gw/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144539878 Thank you for choosing Samsung. Have a great day. -Trisha-

Beauty40
5 (9,999)

2016-09-19

Illinois, USA

:
5 (9,999)
This product not only looks amazing its performance is outstanding. I could not be happier. The only added bonus would be a light for the inside. Thanks Samsung you hit another one out of the park!
Jag rekommenderar den här produkten.
Ursprungligen publicerat på Samsung US
Trish34S
5 (9,999)

2016-09-10

Cape Coral, FL, USA

:
5 (9,999)
Price great also very happy with this product and other Samsung products that we have
Jag rekommenderar den här produkten.
Ursprungligen publicerat på Samsung US
globetrotter42
2 (9,999)

2016-09-04

Russellville, KY 42276, USA

:
2 (9,999)
Sounded like a very good product and idea. Load washer before I leave for work, then start the wash on the way home from work, and wash will be done when I get home. Don't bet the house on it . Very, very, very poor instructions for setting up, registering, and controlling units.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-24

Samsung Care

Hi globetrotter42, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting/setting up using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144532761 Thank you for choosing Samsung. Have a great day. -Trisha-

Have4Samsungs
3 (9,999)

2016-07-19

LA, Califo

:
3 (9,999)
Doesn't offer much control. Set up directions are poor. Notifications do not produce sound only screen notice. All in all, not impressed
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-24

Samsung Care

Hi Have4Samsungs, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting/setting up using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144533301 Thank you for choosing Samsung. Have a great day. -Trisha-

SethSeth
5 (9,999)

2016-07-06

Washington

:
5 (9,999)
Works great. A little pricey for features. Doesn't work while dryer is off.
Jag rekommenderar den här produkten.
Ursprungligen publicerat på Samsung US
Showdog
1 (9,999)

2016-06-30

Texas, USA

:
1 (9,999)
I just received my adapters for my 7500 series washer and dryer. I cannot get them to work, and do not know where to go for assistance. The appliances are great. The adapter is poor. I have numerous Samsung products that I love.
Ursprungligen publicerat på Samsung US
Svar från Samsung:
2022-05-24

Samsung Care

Hi Showdog, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting/setting up using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ SmartThings Does Not Connect or Discover LAN Wi-Fi Devices: https://www.samsung.com/us/support/troubleshooting/TSG01109780/ I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144533328 Thank you for choosing Samsung. Have a great day. -Trisha-

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Version 1.0 | 3.11 MB

3 apr. 2017

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