Water leakage in Samsung Front Loader Washer during washing

Last Update Date : Oct 19. 2018

Small leaks are easily addressed with some basic maintenance. Follow these steps:

1 When water leaks through door gasket (diaphragm) during operation, it could be due to the following causes:

• Door gasket (diaphragm) is damaged/torn or Wire diaphragm came off
Replace with a new door gasket (diaphragm) if it is damaged. Contact our Samsung Call Centre for further assistance.

• Foreign materials on door gasket (diaphragm) or door glass
Clean the glass door and door gasket (diaphragm) of your Front loader for a leak proof seal

• Poor sealing status
Check if there is a small gap between door gasket (diaphragm) and door glass. Change the door-hinge if the gap is not caused by foreign materials accumulation
Clean the Glass Door
Clean the Door Gasket
2 Always use the right amount of HE detergent during washing . Detergent residue buildup may also cause water to leak from the back of the Washing Machine through the Safety Air Vent. Perform a few rounds of Self Clean Cycle to remove any residues
Detergent residue buildup on the back of the Washing Machine
Perform Self-Clean
3 If detergent buildup in your detergent dispenser compartment:
• Remove the compartment and wash under tap water
• Clean the surrounding of the dispenser with a soft cloth
Clean the surrounding of the detergent dispenser

Thank you for your feedback!

Need more help? Contact Us.

Online

Live Chat

Monday to Friday (Excluding Public Holidays)
9:00am - 7:00pm

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call

1800-4252997For Mobile Device and Samsung Apps Enquiries

+65 69161260From Oversea

1800-7267864For other Products Enquiries

+65 69161261From Oversea

Monday to Sunday (Including Public Holidays)
8:00am - 8:00pm

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Contact Us