What are the error codes for Samsung QuickDrive Washing Machine?

Last Update Date : Jul 12. 2018

If the Washing Machine fails to operate, an error code will appear on the display screen. Check the table below for more information:

Table

Code

Action

4C

Water is not supplied

• Make sure the water taps are open

• Make sure the water hoses are not clogged

• Make sure the washing machine is operating with sufficient water pressure

• Make sure that the cold water tap and the hot water tap are properly connected

• Clean the mesh filter as it may be clogged

Please note: When 4C is displayed, the Washing Machine will drain for 3 minutes and the Power button is inoperative

4C2

• Make sure the cold water supply hose is firmly connected to the cold water tap

• If it is connected to the hot water tap, the laundry may be deformed with some cycles

5C

Water is not draining

• Make sure the drain hose is clogged

• Make sure the drain hose is positioned correctly, depending on the connection type

• Clean the debris filter as it may be clogged

• Make sure the drain hose is straightened all the way to the drain system

dC

Operating the washer with the door open

• Make sure the door is properly closed

• Make sure laundry is not caught in the door

DC1

The Main Door lock/unlock is not working properly

• Turn the machine off, and restart the cycle

DC3

The Add Door lock/unlock is not working properly

• Turn the machine off, and restart the cycle

OC

Water is overflowed

• Restart after spinning

LC, LC1

Check the drain hose

• Make sure the end of the drain hose is placed on the floor

• Make sure the drain hose is not clogged

Please note: When LC, LC1 is displayed, the Washing Machine will drain for 3 minutes and the Power button is inoperative

 

Ub

Spinning does not work

• Make sure laundry is spread out evenly

• Make sure the washing machine is on a flat, stable surface

• Redistribute the load. If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory,
and an Ub check message will be shown in the display

1C

The Water Level sensor is not working properly

• Try power off and restarting the cycle

• Check Water Level Sensor wire harness

Please note: When 1C is displayed, the Washing Machine will drain for 3 minutes and the Power button is inoperative

ddC

This message appears when you open the Add Door without pressing Pause. If this happens, do one of the following:

• To add laundry, press the Add Door to close it properly. Then, press Start/Pause and try again

• If you press the Add Door by mistake, press the Add Door again to close it properly. Then, press Start/Pause to resume operation

If any error code keeps appearing on the screen, contact our Call Centre for further assistance.

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