Devices are working on Wi-Fi, but won't communicate with each other
This can happen when the Wi-Fi Hub creates its own network instead of connecting to an existing network, creating two networks. This scenario is called Double NAT and can happen when:
It should be placed into Bridge mode to connect to the existing network. To switch to Bridge mode, follow these steps:
• Tap Devices
• Select Wi-Fi Hub
• Tap Network Settings
• Tap Bridge
• Tap Switch
Delete the second Wi-Fi Hub from the app, unplug the Ethernet and tap the plus icon in the app to set it up as a sub Hub
Thank you for your feedback!
Need more help? Contact Us.
Monday to Sunday (Including Public Holidays)
Open 24 hours
* For any printer related enquiries, please visit HP website .
Find out more about how you can get face-to-face help.