How to track my request i have with At Your Service?
Do you have a question regarding the Samsung Products you purchased? There are options available for you to make a Callback request or to review through the comments from our support team on your pending queries. The following would be a step by step guide to make a callback request :
Track your Request with Guest Account
Key in your email or phone and ticket number. Once you have input these fields, check the Privacy Term and Condition checkbox and click on the Search button
Click on the confirm button to make the modification, you will see that the details under My Enquiry updated according to the latest modification made
Track your request with your Samsung Account
Click on the Confirm button to make the modification. You will see that the updated details made under my enquiry according to the latest modification made.
Thank you for your feedback!