Samsung SmartThings Arrival sensor is leaving and arriving constantly
If your Samsung SmartThings Arrival sensor is leaving or arriving constantly, follow these steps:
Tap Devices at the bottom center > Select the Three Dots icon at the top right > Edit > Remove the device using the minus sign on the right > Confirm delete
a. Tap Add device > Add Device Manually > Presence Sensor > Samsung SmartThings
b. While the Connect Home is searching, press and hold the Connect button in the sensor until the LED turns off (about 6 seconds)
a. Log into https://graph-ap02-apnortheast2.api.smartthings.com/ and click My Hubs > View Utilities
b. Click the dropdown list for Update Presence Timeout (Minutes) and select the desired presence timeout (values of 2-10 minutes). The timeout cannot be set below 2 minutes to avoid false departure events.
c. Click Update
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