Samsung SmartThings Arrival sensor is leaving and arriving constantly
If your Samsung SmartThings Arrival sensor is leaving or arriving constantly, follow these steps:
On Samsung SmartThings home screen, tap Arrival Sensors > tap More (3 vertical dots on the top right) > Edit > Delete device
a. Tap + on the home screen > Add Device > SmartThings > Presence Sensor
b. While the Connect Home is searching, press and hold the Connect button in the sensor until the LED turns off (about 6 seconds)
a. Log into https://graph-ap02-apnortheast2.api.smartthings.com/ and click My Hubs > View Utilities
b. Click the dropdown list for Update Presence Timeout (Minutes) and select the desired presence timeout (values of 2-10 minutes). The timeout cannot be set below 2 minutes to avoid false departure events.
c. Click Update
Thank you for your feedback!