Samsung SmartThings Multipurpose sensor's battery level dropped quickly

Last Update Date : Jun 27. 2018

The battery readings measure voltage, which inherently fluctuates throughout the cell's lifetime. SmartThings sensors report battery life in intervals (e.g. 88% means between 88-99%); it's not uncommon for battery levels to underestimate the life of a battery at 30-35% less than what it actually is.

Batteries should last 6-12 months and until they approach 1%, there is likely nothing to worry about.

Thank you for your feedback!

Need more help? Contact Us.


Live Chat

Monday to Friday (Excluding Public Holidays)
9:00am - 7:00pm


We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.


1800-4252997For Mobile Device and Samsung Apps Enquiries

+65 69161260From Oversea

1800-7267864For other Products Enquiries

+65 69161261From Oversea

Monday to Sunday (Including Public Holidays)
8:00am - 8:00pm

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Contact Us