Samsung SmartThings Outlet is unresponsive

Last Update Date : Jun 27. 2018
1 The outlet may be out of range. Move it closer to the Connect Home, or extend the range of your ZigBee network using repeaters
2 Delete the sensor

Tap Devices at the bottom center > Select the Three Dots icon at the top right > Edit > Remove the device using the minus sign on the right > Confirm delete

Samsung SmartThings Outlet is unresponsive
3 Reset the Outlet

a. Unplug the outlet

b. Tap Add device > Add device manually > Outlets > Samsung SmartThings

c. Hold the button down on the outlet while you plug it in

d. Once the LED on the outlet starts blinking, immediately let go of the button

e. Turn the outlet on and off until it connects. (This is an extra step beyond the regular reset process that can sometimes help with a stubborn outlet) 

4 Check the battery level. Change the battery when the level is low
Samsung SmartThings Outlet is unresponsive

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