Connected Associate
How your teams become your competitive edge
Empower associates with Samsung Connected Associate — an intuitive, all-in-one solution that boosts productivity and personalizes customer experiences.
Empower your people with the right tools
Connected Associate puts essential tools in your team’s hands through easy-to-use devices they already know and love. With customizable scheduling, training and AI assistance—plus built-in safety features—redundancy is reduced, productivity is increased and customers get personalized experiences that keep them coming back.
Better answers lead to better sales
Ensure critical information is always at your team's fingertips. Give them instant access to inventory, product details and customer preferences, to help them serve consumers with confidence and speed.
Customize without compromise
Tailor scheduling, training and AI assistance to fit your needs. Knox Suite1 tools make device deployment and management easy. Plus, our built-in Knox Security platform and worker safety features help keep teams protected and compliant.
Lead retail’s future instead of chasing it
Meet and exceed the ever-changing demands of retail. From Samsung Galaxy rugged NFC-enabled tablets to flagship models, every device delivers the performance, scalability and AI-ready power you need—plus, you’ll stay future-ready with up to 8 years of updates.
Technology that keeps teams connected
From rugged tablets to immersive XR, Samsung devices enable efficient operations and meaningful customer connections.
Front-of-store
Where efficiency meets engagement.
Galaxy XCover7 Pro
Transforms into a mobile scanner and POS for fast, flexible checkout anywhere on the floor.
Galaxy Tab Active5 (5G)
Turns the sales floor into a mobile workspace with scanning, point-of-sale capability and all-day durability.
Galaxy Tab Active5 Pro
Supports point-of-sale, inventory lookup and real-time updates anywhere in the store.
Galaxy Z Fold7
A foldable powerhouse that doubles as a mobile workstation and interactive product display.
Galaxy XR
Galaxy XR gives associates powerful AR and XR tools that make in-aisle demos clearer, faster and more engaging for customers.
Customer engagement
Where connection drives loyalty.
Galaxy Tab S10 Ultra
Transforms in-aisle moments into personalized connections through interactive content and compelling promotions.
Galaxy Tab Active5 Pro
A seamless mobile POS experience, supercharged with dual hot-swap batteries and front-facing NFC tagging.
Galaxy XCover7 Pro
Keeps teams customer-ready by combining rugged endurance with smooth, responsive tools for rapid engagement.
Back-of-store
Where innovation meets operations.
Galaxy XCover7 Pro
Pairs a glove-friendly screen with customizable hotkeys for enhanced operational efficiency.
Galaxy Tab Active5 Pro
Perfect for fixed workstations or inventory counters, with a No-Battery Mode that works perfectly while docked.
Galaxy XR
Combines XR and AI to enable interactive training, virtual collaboration and AR product visualization.
How to keep your
associates' devices secure
Knox Security Platform
Samsung hardware is built secure – from the design to manufacturing to the moment we put it in your associates' hands, and for years of use beyond. We seek to deliver security throughout all steps with our own supply chain, built from the chip up.
Knox Suite
Knox Suite is an all-in-one solution, built for enterprise mobility. Efficiently secure, deploy, manage, and analyze your associates' work devices for the entire enterprise mobility journey.1
Knox Guard
Things happen. Remotely control and lock your associates' devices to protect against fraud, loss, or theft risk. Backed up by hardware-level Knox security.2
Knox Authentication Manager
Do your associates share devices for each shift? Knox Authentication Manager provides a centralized and secure way to manage authentication methods and credentials.3
Immersive tech is transforming retail from the inside out
Discover how AR and VR are reshaping retail operations--from customer experience to employee training--and driving measurable business impact.
Why giving retail associates autonomy over schedules and tasks drives growth
Empowering associates with scheduling choice boosts engagement and improves store performance.
The psychology of change in retail
Explore how people's reactions--not just the technology itself--determine whether change takes hold in retail organizations.
How Samsung is helping Walmart transform the retail associate experience
Contact a sales expert
Get in touch with our sales team to discuss tailored solutions for your business. You can call (866) 726-4249 to talk to an expert now, or use the form below to submit your requests.
Get product support
Find manuals, downloads, warranty information and more. We also offer FAQs and demos to help with business product questions.
Cases, cables and accessories sold separately.
1Knox Suite services sold separately.
2Knox Guard sold separately.
3Knox Authentication sold separately.
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