There is a problem with the picture on my TV or projector

If your TV, Odyssey Ark gaming ark, or projector is not able to detect your network or will not connect to Wi-Fi or a wired network, there are a few things to check to determine if the issue is with your TV/gaming screen/projector or with your network equipment. This guide will help you check your equipment to solve the problem.

Samsung TVs and the Odyssey Ark gaming screen have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. By default, the TV will immediately switch to this source when this happens. The method to stop the TV or gaming screen from switching the source varies depending on t

If you have a device connected to your Samsung TV or Odyssey Ark gaming screen like an Xbox, a Playstation 4, Blu-ray player, cable box, or Roku and it does not show up on the screen, you could be having an issue with the HDMI ports. We need to check the external device, reconnect the HDMI cable, try a different HDMI cable, or even try a different

Troubleshooting a TV or Odyssey Ark gaming screen that won't turn on can be tricky. In some situations, it may actually be on but just shows you a black screen. The key is the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on

You can connect your TV, Odyssey Ark gaming screen, or projector to the SmartThings app without using a SmartThings Hub. If the app has trouble connecting or discovering your device, there are a few things you should check, like if Bluetooth is enabled on your phone. Then, you can try adding your TV/projector to the SmartThings app again.