Delete your Samsung account

Girl holding Galaxy Tab S5e

Maybe it's time to start fresh. If you want to delete your Samsung account, you can do so at any time without hassle. Just keep in mind information and services related to your account will also be deleted.

Note: Once you delete your Samsung account, you will not be able to use the same email address to create another account later.

Will my Samsung content be deleted?

Unfortunately, yes. Purchases from the Galaxy Store or other Samsung services are tied to the Samsung account you were using at the time. Deleting your existing Samsung account will discontinue your access to all Samsung services and delete information related to your account, including content purchase history, service profiles, content subscriptions, content uploads, and personal profile information.

This information cannot be recovered after you cancel your account, and it cannot be transferred to a new account. So, make sure you are 100% certain that you want to delete it.

Delete your account

Unlike removing an account, deleting your Samsung account will permanently wipe it from existence. Whether you plan to create a new account or just want to remove your information, it's simple to delete your account.

First, navigate to the Samsung account web page. Enter your ID and password, and then select My Account Info. Navigate to the bottom of the page, and then select Close Account. Review the precautions, and then follow the on-screen prompts to delete your account.

Delete Samsung account confirmation screen

Unable to delete account

Sometimes you may be unable to delete your Samsung account if there is a payment issue that hasn't been resolved. If you are also subscribed to one of the Samsung services seller sites, please visit the seller site and explain your billing issues.

If you do not believe this is the issue, please contact Samsung support through live chat, email, or phone. You may also visit a Samsung Support Center.

1083 people found this helpful.
Samsung Customer Service

Samsung Customer Service

Need a repair for your Samsung Smartphone or Tablet?

Visit a Customer Service Location for hands-on service and expert advice.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET Printer support visit:

Chat with us

Live Chat support with a Samsung Care Pro.


Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
  • General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
  • Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
  • Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864