1. Home
  2. /
  3. NE58K9560: About Virtual Flame Technology

NE58K9560: About Virtual Flame Technology

Virtual flame technology creates the appearance of flames when you turn on an induction element

Virtual Flame Technology

  • If the Virtual Flame option is set to On, virtual flames appear when you turn an induction control knob to an On position.

  • The virtual flame may look different depending on the appearance, size, or position of the cookware. (For the best results, use cookware that matches the element size. Cookware that is too large can cover the virtual flame. Cookware that is too small can cause the virtual flame to be ill-formed.)

  • Impurities on the cookware bottom or the cooktop surface can cause the virtual flame to be ill-formed or incomplete. Clean up the cookware or the cooktop surface before using them.

  • To turn off the virtual flames, set the Virtual Flame option to Off. If the virtual flame function does not operate, check if the Virtual Flame option has been turned off. 

Was this content helpful?

Comments:
28 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon – Fri: 8AM to 12AM (EST) Sat - Sun: Closed Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung product expert.

24 HOURS 7 DAYS A WEEK

Help with your order

Send us your inquiry and we will respond within 24 hours.

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Send us an Email

We’ll respond within 24 hours of your request.

Question about a promotion?

Learn more about Samsung promotions.