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What Is the Software Version on My Samsung Galaxy S6 Active? (SM-G890A)

Check the software version of your device.

The Samsung Customer Care team cannot speculate on when a future software update may be released. The information provided is for U.S. models only; unlocked, rooted, or non-U.S. devices are not supported.

   

Software Version

1. Navigate to Apps > Settings > SYSTEM > About device.

2. Android version is your device's software version.

Recommendations for Updating

Review this section before updating your device.

We recommend the following before you update your device:

  • The battery should be charged to 50% or higher.
  • Connect to a Wi-Fi network to avoid unnecessary data charges.
  • Ensure there is available storage space on the device memory. The space required will be determined by the update.
  • Use a Samsung USB cable.
  • Back up your data using Samsung Smart Switch.

You will not be able to place a call during the update, not even an emergency call.

We recommend the following during the update:

  • Please do not use the device or press any keys.
  • Do not remove the battery.
  • Do not turn off the device.
  • Do not disconnect the USB cable until the update is complete.

Update via Mobile Device

Depending on how many versions your software is behind the latest version, it may be necessary to repeat this process multiple times.

1. Navigate to Apps > Settings > SYSTEM > About device.

2. Touch Software update.

3. Touch Check for updates.

4. Touch OK.

5. If a system update is available, follow the prompts to download and install the update.

You cannot downgrade the software after the update has been completed.

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