Download files from Samsung Cloud to a phone, tablet, or computer
When you have multiple devices, sometimes you forget where certain items are stored. Was that video on your Galaxy phone or tablet? With Samsung Cloud, you can download all your stored photos and videos onto a different device, as long as you're logged into your Samsung account.
Note: Available settings may vary by carrier and software version. Not all countries or carriers support this service.
Download photos and videos on your Galaxy phone or tablet
Note: The Gallery's Auto Sync feature must be turned on to use this feature. You may select and download up to 500 files at a time.
When you sign into your Samsung account on a different device, your photos and videos from Samsung Cloud will automatically sync. These files will display in Gallery, but they'll disappear if you remove your Samsung account. To prevent this, be sure to save the files on your device's internal storage.
Open the Gallery app, and then touch and hold the photos or videos you want to download. Tap More Options, and then tap Download. The selected photo(s) or video(s) will be downloaded on your phone or tablet.
If you aren't sure what photos are on your phone, there's a away to check. Navigate back to the Samsung Cloud home page. Tap Gallery, and then tap the arrow next to Recently added. Tap All to see the images that are stored on your phone, tablet, and the Cloud. Or, tap Cloud only to see which files are only stored on Samsung Cloud.
Download photos and videos on your computer
That photo on your phone or tablet is so memorable, you want to save it as your desktop background. Luckily, you can download photos and videos stored in Samsung Cloud right onto your computer.
All you need to do is navigate to the web version of Samsung Cloud and sign into your Samsung account. From there, you can download files directly onto your PC or Mac. Select Gallery, hover over your desired file, and then select the O icon. You can select multiple files or select All. When you're done, select the Download icon in the upper right corner of the screen.
Note: You may select and download up to 500 files at a time. Files will be downloaded to C:\Users\[user id]\Downloads by default.
Delete photos and videos
If too many pictures or videos are taking up all your storage space, you can easily delete some.
On a computer
Sign into the Samsung Cloud web version, and then select Gallery. Hover over your desired image, and then select the O icon. You can select multiple files or select All. When you're done, select the Delete icon in the upper right corner of the screen.
Note: After files are deleted, they're stored in the Trash. They will be permanently deleted after 15 days.
On a Galaxy phone or tablet
From Settings, search for and select Samsung Cloud. Tap Samsung Cloud, and then tap Gallery. Tap Delete all Gallery data from cloud, and then follow the on-screen instructions.
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