1. Home
  2. /
  3. How to Attach the Earbud Tips and Wing Tips to the Level Active Earbuds (EO-BG930)

How to Attach the Earbud Tips and Wing Tips to the Level Active Earbuds (EO-BG930)

Assemble your Level Active earbuds correctly to fit your ears comfortably.

Attaching the Earbud Tip

Do not insert the earbuds in your ears without earbud tips as it may harm your ears. Do not pull the earbud tip excessively as they may tear.

  1. Select the best fitting pair of earbud tips.

       

       

  2. Cover the latch at the bottom of the earbud with the earbud tip.

       

       

  3. Follow the same procedure for the other earbud.

Attaching the Wing Tip

Do not insert the earbuds in your ears without wing tips as it may harm your ears. Do not pull the wing tip excessively as they may tear.

    1. To remove the ear hook, hold the hook with both hands. Then, with one hand, slightly pull the hook upwards and towards the earbud tip.

         

         

    2. Select the best fitting pair of wing tips.

      The left wing tip has an opening for the microphone.

         

         

    3. Cover the earbud with the wing tip. Then, adjust the left wing tip so as to not block the microphone.

         

         

    4. Follow the same procedure for the other earbud.

Was this content helpful?

Comments:
189 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mon – Sun: 8AM – 12AM (EST) Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung Care Pro.

24 HOURS 7 DAYS A WEEK

Help with your order

Send us your inquiry and we will respond within 24 hours.

SMS Chat

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Send us an Email

We’ll respond within 24 hours of your request.

Question about a promotion?

Learn more about Samsung promotions.