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Power Cord does not Fit in the Electrical Socket

If you are having trouble getting the power cord for your LC24FG70FQNXZA Curved Gaming Monitor to fit into a wall outlet, please check the items below.

You Received an International Adapter

If your monitor came with an adapter that has an international plug, please Contact Us for a resolution.

Examples of international plugs.

If the adapter is a US adapter, but you are having trouble plugging it in, continue troubleshooting below.

Troubleshooting the US Power Adapter

  1. Make sure the prongs aren't bent.
  2. Test the adapter in a different outlet.

If you are unable to get the US adapter to fit into any outlet, please Contact Us for a resolution.

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Give us a call 1-800-SAMSUNG (1-800-726-7864)
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