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Using Smart Hub® on Your QLED TV

Smart Hub® allows users to connect their TV to the Internet and have access to apps, games, movies, and much more. In addition, you can enjoy photo, video, and music files stored on external storage devices. To use Smart Hub®, the TV must be connected to the Internet.

Using Smart Hub®

  • After pressing the Home button on your remote control, you can surf the web and download apps with Smart Hub®.
  • Some of the Smart Hub® services are paid services. To use a paid service, you must have an account with the service provider or a Samsung account.
  • To use Smart Hub®, the TV must be connected to the Internet.
  • Some Smart Hub® features may not be available depending on the service provider, language, or region.
  • Smart Hub® service outages can be caused by disruptions in your Internet service.
  • You can view the entire Terms & Policy document by navigating to Support > Terms & Policy. If you want to stop using Smart Hub®, you can cancel the agreement.

Connecting to the Internet

1. Press the Home button on your remote.

2. Navigate to Settings > General > Network > Open Network Settings.

3. Select your type of connection. For this example, select Wireless.

4. Select your preferred network.

5. If prompted, enter the network password and select Done.

6. Your TV is now connected to the Internet. Select OK to finish.

Launching Smart Hub® Automatically

To set Smart Hub® to launch when the TV is turned on, follow the steps below.

1. Press the Home button on your remote.

2. Navigate to Settings > General > Smart Features.

3. Select Autorun Smart Hub® and then set it to On.

Testing Smart Hub® Connections

To test Smart Hub's® connection to the Internet, follow the steps below.

1. Press the Home button on your remote.

2. Navigate to Settings > Support > Self Diagnosis.

3. Select Start Smart Hub® Connection Test.

4. After your Smart Hub® connection has been verified, select Close to go back to the main menu.

Smart Hub® Reset

To reset the Smart Hub® and Samsung account settings, follow the steps below.

1. Press the Home button on your remote.

2. Navigate to Settings > Support > Self Diagnosis.

3. Select Reset Smart Hub®.

4. Enter your PIN.

The default PIN is 0000.

5. After the reset is complete, select OK.

Remove an App from the Home Screen

1. Press the Home button on your remote.

2. Navigate to the app you want to remove.

3. Press the Down directional button on the remote control and then select Remove.

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